Automation Anywhere Reviews

We use this product to automate business processes with higher accuracy, efficiency, scalability, and robustness. The projects include applications like SAP, SAP BOBJ, SAP BI, and a few legacy enterprise applications like Oracle EBS, and Oracle BI Discoverer.

These applications can be easily automated using Automation Anywhere, and integration with Outlook or Gmail for email, so that automatic responses can be set, is something else that can be easily included.

In a few of our environments like HR and finance, where the process runs with higher priority, Automation Anywhere works perfectly.

In our organization, areas like the human resources department and revenue department are completely being replaced by robots. The bots are saving a massive amount of human time and also reducing the intervention.

The process we have called Job Posting involves scraping data from two websites and posting the job in another's portal. This normally takes three people almost 50-60 hours per week, whereas the bot can easily do it in two hours. This is one of the important use cases that we have implemented.

The tool is designed to be easy enough for a new user to automate tasks.

The first and foremost feature is the availability of activities. These include activities for the keyboard, mouse, different types of loops, conditional, clipboard, and many more.

The overall UI of the tool is so user-friendly that even a beginner can use it easily.

The predefined recording facility is helpful and it mainly includes three types, being smart, screen, and web.

Automation can be more complex when the use case is to scrape text from a non-digital image, although thanks to Automation Anywhere's image recognition and OCR facility, the job can be completed easily.

One of the important drawbacks of Automation Anywhere is that it needs to be able to show the automated process as a single flowchart. After complete deployment of the bot, such as a Task Bot, to see an overview of the complete process and the steps in the job is difficult. As such, I would like to suggest that they provide an option to show the entire process as a flowchart. This isn't required for the UI pane, but perhaps simply export it as a flowchart. This would be great.

The ability to automate using third-party code involvement should be improved. As far as I know, Python scripts can be used to automate a few use cases but it would be great if there is a change to include the .NET and C# languages. I've also worked on UiPath and .NET code can be used for most of the Excel automation. This includes operations like creating pivot tables and applying advanced filters. These are things that work directly with VB.NET code. 

Automation anywhere needs a forum where active users can provide answers for standard errors and exceptions. More webinars regarding the latest releases and the features should also be created.

Automation Anywhere has been used for less than one year in our organization. 

I would say the stability of the solution depends on how well the developer understands the process. When it comes to the product's stability, Automation Anywhere is doing a great job in maintaining timely releases.

I would say this product is very scalable and the ability to have Metabots and Task Bots makes it even more so.

Automation Anywhere has a great technical support team. We had a situation where the bot needed to deal with difficult tasks and the entire team got stuck. At this point, we had the idea of asking technical support for help, and the response time was very good.

I came from a UiPath background and I haven't completely moved to Automation Anywhere. I still work on both of these tools. Based on the use cases and the client's requirements, the appropriate tool will be chosen.

To speak in particular about Automation Anywhere, I've heard a few of our clients saying that Automation Anywhere has much more ability, such as the usage of Metabots, and Task Bots, which can be used repeatedly in different use cases. To me, this is a very interesting feature.

The initial setup was a bit hectic, but later on the with the help of the wonderful support team, it went smoothly.

I would rate the vendor team an eight out of ten.

So far, the organization has 20+ bots, which has generated more than $50K of ROI. As a developer, I am not familiar with all of the numbers.

Pricing is a bit high when compared to other available tools; however, the tool is worth the cost.

When it comes to automation, the common question will be to compare the tool with other available tools and as per my knowledge, the first comparison happens with UiPath. Although UiPath has its own advantages, when it is balanced with the most popular capabilities like scalability, security, and maintenance, Automation Anywhere wins.

I would like to suggest the vendor have a well-maintained community forum, where the notice board should be available to notify of upcoming releases. I would also like to see more webinars conducted to help make the tool more popular

It is good to see more improvements in the tool and the effort of the team to implement all of the latest features is highly appreciated.

We use it in the field of banking, especially for repetitive tasks in card centers. We use automation with IBM BAW tools. 

It's helpful in creating new customer accounts, as we work with other systems that have no API or services to work with. The process starts in IBM BPM and it calls the robot to finish the work by calling other systems like iScore and T24. These add customer details and retrieve scores for the customer, especially when working with loans (personal, car). 

We used it in sending and collecting emails to and from different sites. 

We use it for repetitive tasks that need a lot of people and consume time, as bots work 24 hours and 7 days.

It helps in:

1. Improving employee productivity, morale, and retention. 
2. While there is some fear that automation will eliminate jobs, the consequences of automation are counter-intuitive: automation actually removes the tedious parts of work and frees up often stretched-thin employees for more meaningful and creative work. 
3. Streamline chaotic processes and workflows.
4. Increases transparency.
5. Enhances customer service and delivery.
6. Drives exponential growth.

Recorders and Bot Insights are very valuable features.

In addition:

1. Workload management helps to make the best use of the bots to make sure bots work well.
2. Concurrent bot executions. 
3. A web-based solution for bot creators.
4. It is a cloud-based solution.
5. Dashboards, especially for bot and task monitoring.
   
6. The REST APIs help to integrate with other systems.
7. Commands in the Excel package that make it easier to work with Excel files.
8. Email package commands.
9. Bot store.
10. Run DLL and Python code that helps a lot in working with machine learning.

The product needs improvements in dealing with remote servers and providing more APIs that will be used with other systems.

Also in need of improvement are:

1. The AI sense command needs improvement.
2. Bot discovery needs more work.
3. Migration tools should be improved.
   
4. REST and SOAP services need work.
5. AA should provide the ability to use custom packages that follow a standard to be imported in RPA.
6. I would like the ability to use custom cryptography algorithms with commands.
7. They should improve PDF commands and IQ features to include Arabic language OCR.
8. The admin user should have the ability to change the tome out of the session. 
   

We have been using Automation Anywhere for two years.

Stability-wise, AA is very good.

The scalability is good.

Technical support is good.

I previously used Blue Prism but changed because I found that AA has more helpful features. 

Straightforward, installation with disaster recovery approaches. 

The vendor team assisted us with deployment and they are very helpful and have a very good level of expertise

It helps to increase the ROI by 25%.

It's very good in terms of cost and pricing.

Automation Anywhere is an RPA package for basic Automation to Complex Automation. It also has analytics and cognitive capability.

I have used Automation Anywhere in many use cases from PDF integration to Excel reconciliation. The best use case was invoice processing using IQ Bot. In this process, we download PDFs from an application and pass it to IQ Bot for the extraction of invoice data.

This helps in extracting data from PDF documents and use it to post the invoices. This is something that we had done in a single dev environment, where Automation Anywhere was on-premises and secured in terms of sharing details for data extraction.

I have also explored other products from Automation Anywhere including IQ Bot and Bot Analytics. In addition, I have provided POCs to customers with Attended Automation 2.0 and the Automation Productivity Pack.

Our organization is a COE for RPA and a partner with Automation Anywhere. We have implemented RPA in many of our clients' projects. Not only this, but we have updated the way that we work by adding internal bots to increase our productivity.

We have increased our productivity internally by using RPA with our employees who are completing the same tasks every day. These include jobs like claim management, documentation, etc.

This helps our organization by increasing productivity, and also helps us to understand more use cases that can be applied to our clients' organizations.

Automation Anywhere is a package of many features. There is no single feature that will get more value because each feature is important on its own.

I like the software updates because I see new things being added all the time.

The jump From AA v11.3 to A2019 was a great start to help explore RPA and provide more options to developers who are implementing RPA using Java Packages.

This product is easy to use, and it helps business users to more easily understand RPA.

I believe Automation Anywhere is working perfectly and it is the best in the market. However, some points based on a development perspective I would like to add are:

1. Universal search.
2. Creating a variable from anywhere, including from the properties/attributes of commands.
3. I would like to have the ability to delete multiple variables.
4. It should be possible to delete multiple parameters for the API.
5. I would like to have commands to link with the respective knowledge base.
6. Having a refractor in the code would be an improvement.
7. A predefined framework for Bot Development that includes an audit log and error handling would be helpful.
8. It would be useful to have some updates for the control room in terms of analytics.

I have been using Automation Anywhere for the past three-plus years. I have quite a good understanding of the older versions from 10.5 to 11.3, as well as the latest web version A2019.

Stability-wise, this is a good product.

The scalability is good.

Our experience with technical support has been good. The support does screen sharing to solve issues and explain what they are doing.

Prior to working with this RPA solution, I used programming languages for automation. These included VBScript and Python.

The initial setup is straightforward.

Our in-house team deployed this product with the assistance of experts.

If it is saving FTE and Generating a good ROI then it is Worth Investing.

Before choosing Automation Anywhere, I looked at options like free online tools

I am working for a company that is engaged in process automation.

In our company, we have used AA in several projects like finance process automation, payroll, accounts payable, and account receivable processing.

Each of the projects that I have engaged in is different from each other. For example, the finance automation project mainly focused on reconciliations, Excel automation, etc. AP and AR processes mainly focused on front-end navigation through the Chrome browser to download invoices from customer portals and upload and process them in their accounting application, which is also a web-based one.

Automation Anywhere assisted me with all the functions that I require to automate the processes and tasks.

The AA tool has more than 500 functionalities, which is really useful in feasibility studies.

Since it has capabilities to integrate with third-party applications easily, it makes the life of an automation engineer very easy. 

Our organization works with a few other leading RPA tools also. When compared, every RPA tool, coding/scripting in AA is much easier for a developer. The code is also very readable, which increases the user-friendliness when it comes to code maintenance.

The effort to train a beginner to code in AA is low because all of the commands and functionalities are simple.

Excel automation, database integration, and object cloning are few functionalities that I find valuable in the tool because most of the business processes work around them.

With Excel automation, we can open, close, save, and navigate through the Excel workbook. Most importantly, macro integration within Excel is easy, and with that, it unleashes all of the capabilities that we can do with macros to be executed by integrating with AA.

Database integration allows us to integrate with SQL Server and Oracle databases.

Object Cloning means that frontend navigation is made easier. With AA the object cloning command, we can capture the UI objects and customize them as per the process.

• The API integration should be improved further since it is a bit difficult at the moment to connect with the API in the enterprise version.
  
• The object cloning command should be improved such to increase the capability and capture more objects in the UI.
• It would be more advantageous if the email automation allowed us to integrate with cloud-based email servers.
• Metabots should be improved further, allowing for the same functionality as the task bot.
• It would be great if AA could reduce the price of IQ Bot.

We have been using Automation Anywhere for more than two years.

Stability mainly will be based on the system architecture. The tool is stable from 11.3.2.4.

This is scalable across many processes and can integrate with many third-party applications.

Technical support is excellent and they work round the clock to sort out any issue we have.

In AA, the tool has more capabilities and functionalities when compared with our previous RPA product.

Setup is very straightforward and there is a complete guideline provided.

We implemented in-house.

Using AA has improved the lifestyle of the employee. Monetary ROI cannot be revealed as per company rules and policies.

Pricing is affordable and I would recommend beginning with the Starter Package.

To evaluate the products, the company went through the reviews.

When considering all the facts, this is one of the most user-friendly RPA tools that I have worked with.

We had been handling various daily reports that need manual Excel work. We have now automated those daily tasks using Automation Anywhere, saving an enormous amount of time on the manual effort. It is now human-error-free.

The Screen Recorder feature is the feature that I like the most, as it can automate anything on your desktop screen by recording your actions or the cursor movement. This makes it easy to learn and configure for any type of environment when it comes to automating regular tasks. 

We implemented Automation Anywhere as one of the primary tools for automating various tasks within our organization. We have implemented this tool for various customers as well.

By providing the companies with such a useful and productive tool, they save a lot of time and money on tasks that can be performed by small bots.

It an easy, simple, and user-friendly tool that can be accessed through the mobile application as well. You can control and monitor your bot through mobile apps, which creates flexibility in handling the software. 

The Automation Anywhere Screen Recorder feature allows us to do things very easily. It's easy to automate regular and routine tasks. It can automate anything on your desktop screen by recording your actions or the cursor movement, so it is easy to learn and configure for any type of environment.

There are three features by which you can automate things. You also do have the console window to monitor each action the tool is performing. You can correct the code if you feel it captured some wrong action. 

I would like to have a simple bot dashboard window for admins to manage things easily. This is important when an organization has a huge number of tasks to be automated because managing tasks can be complex.

It would be very helpful if the bot dashboard were simplified for admins.

The mobile application can be improved by adding more functions and capabilities abuse right now, only a few features are enabled for mobile users. 

We have been using Automation Anywhere for the past two years.

It is quite stable and we do receive a lot of updates that enhance and add more features. 

It is a highly scalable application.

So far, it's good and responsive customer support.

We do use other RPA solutions, although I don't want to mention the names. The simplicity of this application makes it a win. 

The initial setup is straightforward.

We implemented it through a vendor team.

I don't deal have cost specifics but I can say it is a tool that provides value for the money.

Before choosing Automation Anywhere, we also evaluated Blue Prism.

In summary, I feel that Automation Anywhere is heading in the right direction. 

The problem statement is to automate data reconciliation between three systems, namely SAP, Ariba, and manually-updated Excel. Supplier and Purchase data flows in from different systems and separately, which sometimes results in data inconsistency.

In the current scenario, two people spend two days per week to verify and reconcile this data and then save it. This is a big cost and investment for the client. The ask from Automation Anywhere is to automate this process, including a re-upload of the data back to the systems with results of reconciliation. This way, there is no manual effort spent. 

As mentioned above in the problem statement, the task is to automate the data reconciliation effort between SAP, Ariba, and Excel sheets from SharePoint. The developer team was able to create four bots as a PoC to automate these steps and additionally upload the data back to systems with reconciliation results. This brought consistency in data.

What we were also able to do for the client is to schedule these bots at a specific time every day, which helped remove any kind of dependency or human intervention. This also improved accuracy.

The solution was a mix of recorded runs and scripting. The developer team had a basic understanding of the tool, which made their job quite easy.

Features like reusing each and every piece of code for things such as login scripts, data extraction scripts, etc, helped us to speed up the implementation of PoC for the client.

Another valuable feature was the one-place control-all type mechanism, which helped to have a center point of control for bots running on multiple systems.

The scheduling feature allows for scheduling of the bots to a specific time every day, which helped remove the dependency on humans completely.

We were also able to get the results sent via email.

One area where I can see room for improvement is the training material that is available. I am aware that the Automation Anywhere university has a lot of training content, and even better, all of it is categorized with respect to the user's role in development. I took the training course related to architecture. This course and content were nice but the videos had a digital voice over, which made it non-engaging for me. After certain videos, you cannot concentrate much.

The other point that is relative to my experience is that for a completely new person to RPA, Automation Anywhere may come with a small learning curve.

I have been using Automation Anywhere for between ten months and a year.

The stability will mostly depend on the system under automation.

Qe started with four bots and now there are going to be only more. The target is for approximately 25 bots to be deployed.

I did not need to reach out to the service team myself, but the development team seemed to have no complaints.

This is my first encounter with an actual implementation for RPA. Automation Anywhere seemed to fit our requirements.

The initial setup is mostly straightforward, although there was some initial confusion with the right version of the tool to be used.

Deployment was done by our in-house development team.

On a very high level, I can say that we saved two days for two people per week with this automation.

My only suggestion in terms of pricing is very generic and that is to consider that as much as RPA saves cost and does automation, please get a realistic estimation done on whether you are really achieving any ROI over your investment with RPA. Once you are sure about it, go for it.

The other tool in consideration was Blue Prism; however, the internal development team advocated for Automation Anywhere as a better fit for the requirements, which is why we implemented it.

The tool comes in with a lot of capabilities, however, you are the best judge to use only what is needed.

Automation Anywhere is being used as a solution in creating robots, which imitates mundane tasks and simplifying business processes all across different divisions and departments that fit their process needs.

This solution greatly helps us reduce repetitive human effort and turn them into more productive resources for the company. Automation Anywhere also helped in turning complex processes into possible solutions, which greatly reduces production costs, also allowing employees to do more and enjoy more.

Automation Anywhere greatly improved our processing time since robots can execute process steps faster than human resources do. With this, we also reduced errors and mistakes in processing because robots don't get tired or worn out. It thus reduces the risk of misinformation and other human errors.

It also helped in making our resources more productive, given that repetitive tasks are now reduced. Simple processes such as tracking, logging, and data consolidation are now automated, which helps us focus more on doing tasks that are impactful and more important.

IQ Bot is one of the features I greatly value in Automation Anywhere, as it has helped me in creating bots that involve processes with unstructured data, thus making complex processes possible and attainable with this technology.

Their mobile application is a great feature for developers and project owners on the go, as they can monitor the status of the robot runs anywhere and anytime. This is an important feature because this world is running at a faster pace than before, and mobility is very important for everyone.

Automation Anywhere can be improved with respect to the user-friendliness of the interface because most of the competitors are now using a flowchart-like structure, thus making it easy for anyone to learn and study it. Essentially, it's as easy as connecting shapes for each action and process.

An area for improvement is their OCR reading for images since some competitors have an inbuilt OCR reader that recognizes various hand strokes much better, thus improving the time and resources needed for transcribing the documents.

I've been using Automation Anywhere for two years and six months.

This solution is very stable in terms of performance and after-sales support.

This solution is very scalable as they adapt to the different needs of their customers.

Customer Service is a breeze since they quickly respond to various issue request.

We've previously used Pega Robotics as an automation solution, but since we're improving our services and processes as well, we need to step-up our automation technology to keep up with the ever-changing business world.

The initial setup was pretty straight forward, and the installation is easy.

Implementation was done by an in-house expert who had knowledge of our systems and processes, thus reducing the time needed in acclimating our process with the product.

Based on our department's statistics, we've been able to recover our initial costing after two-plus years.

I advise users or prospective buyers of this product to know more about the features they offer before diving in with this solution, pricing-wise. It is one of the most affordable RPA solutions, and as for licensing, they offer a community edition that greatly helps anyone who aspires to learn about the product before buying the enterprise solution. It will give them an overview of the features and functionalities that they will encounter when using the robot.

We've evaluated different options such as UiPath and Blue Prism, but due to costing, we've selected Automation Anywhere as our provider.

This solution is worth considering for medium to large-scale companies looking to automate various processes.

The platform is amazing. One of the things that we were worried about when we initially started looking into RPA was having the right people to be able to cope. The advantage of Automation Anywhere is that you don't necessarily have to come from a programming background. It's very easy to pick up. Within the team, we were able to train people within a very short period of time and start our process in as little as two months.

For now, because we just started using Automation Anywhere recently, it's probably a little difficult for me to answer that (room for improvement). But from the feedback that I've received from the team, it is a great tool. We're definitely looking forward to using it more in the future.

Because we are very new to our process, so we're still sort of working through it. One of the features that I just learned about in this particular conference yesterday was about the Enterprise addition that they're just coming out with. I think in about six or seven days. So, that's very exciting because I don't particularly come from a programming background. I think it'll be really easy for us to continue to do more RPA-related processes, and not necessarily have to worry about having the right programmer on the team, or programmers, for that matter.

For the enterprise, we've been using Automation ( /categories/security-orchestration-automation-and-response-soar ) Anywhere for a few years. In my specific team, we've been using the platform for about eight months now.

It was very easy. The Automation Anywhere community is extremely helpful with answering any questions that we had throughout the process, or any sort of concerns that we had. So, it really wasn't difficult at all.

I would highly recommend it. If RPA is something that they're doing for the first time, Automation Anywhere is definitely one of the best in the industry that they should stick to.

I would definitely give it a ten (out of ten).