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Hoon Lim Chin - PeerSpot reviewer
Sales Manager at ITWin Technology Sdn. Bhd.
Real User
May 30, 2022
Reasonably priced, reliable, and straightforward to set up
Pros and Cons
  • "The cost is pretty good. It's what draws in the clients."
  • "It's a stable solution; we haven't had any issues, and it's reliable with good performance."
  • "The solution is now taking eight to 12 months to deliver the product."
  • "The solution is now taking eight to 12 months to deliver the product."

What is our primary use case?

We have many clients and therefore many use cases. It's used in manufacturing, hospitality, hospitals, commercial buildings, and shopping centers.

What is most valuable?

The cost is pretty good. It's what draws in the clients. 

It has a straightforward initial setup.

The solution can scale.

It's a stable product.

Technical support is good.

What needs improvement?

The solution is now taking eight to 12 months to deliver the product. It takes too long to receive it right now.

Depending on how you design the setup, it can get complicated. 

For how long have I used the solution?

I've been dealing with the solution for ten or more years. 

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Aruba Wireless
April 2026
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What do I think about the stability of the solution?

It's a stable solution. We haven't had any issues. It's reliable and the performance is good. 

What do I think about the scalability of the solution?

You can scale the solution quite well. It's a good option for enterprises or large rollouts. 

How are customer service and support?

It's been so far, so good with technical support. We're satisfied with it overall. 

Which solution did I use previously and why did I switch?

We also use Ruckus Wireless.

How was the initial setup?

The initial setup's level of difficulty depends on how we design the network. It can be very complicated if we're talking on a campus level and there are a thousand touch points. 

What about the implementation team?

I'm a systems integrator. I can implement the product for clients. 

What's my experience with pricing, setup cost, and licensing?

The price is reasonable.

What other advice do I have?

We are a system integrator, an IT company.

We are still selling the latest version.

I'd rate the solution eight out of ten. The customers for the most part are happy with it. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
LamViet Tan - PeerSpot reviewer
IT Supervisor at TPC VINA Plastic and Chemical Corp., Ltd.
Real User
Apr 11, 2022
Priced well, stable, and good support
Pros and Cons
  • "Aruba Wireless has been straightforward to set up."
  • "We switched to Aruba Wireless because the capacity was better and was more stable."
  • "The user interface could be improved in Aruba Wireless. This would make the setup easier."
  • "The user interface could be improved in Aruba Wireless. This would make the setup easier."

What is our primary use case?

We are using Aruba Wireless to connect our internal network.

What needs improvement?

The user interface could be improved in Aruba Wireless. This would make the setup easier.

For how long have I used the solution?

I have been using Aruba Wireless for approximately three years.

What do I think about the stability of the solution?

Aruba Wireless is a stable solution.

What do I think about the scalability of the solution?

We have approximately 200 people using this solution in my organization.

How are customer service and support?

I have used the support from Aruba Wireless.

I rate the support from Aruba Wireless a four out of five.

Which solution did I use previously and why did I switch?

I was previously using Cisco small business. We switched to Aruba Wireless because the capacity was better and was more stable. I wanted to switch to SQL Enterprise but the price was very high compared to Aruba Wireless.

How was the initial setup?

Aruba Wireless has been straightforward to set up.

I rate the initial setup of Aruba Wireless a four out of five.

What was our ROI?

I have received a return on investment while using Aruba Wireless.

What's my experience with pricing, setup cost, and licensing?

The price of Aruba Wireless has a more competitive price than other solutions.

I rate the price of Aruba Wireless a four of five.

What other advice do I have?

I rate Aruba Wireless an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Aruba Wireless
April 2026
Learn what your peers think about Aruba Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
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Mahmoud Shehadeh - PeerSpot reviewer
Technical Support at MayaSoft
Real User
Apr 8, 2022
Reasonably priced and simple to install, but scalability is limited.
Pros and Cons
  • "The coverage, concurrent user life, and visualization are the most valuable features of these solutions."
  • "The coverage, concurrent user life, and visualization are the most valuable features of these solutions."
  • "The coverage, concurrent user life, and visualization are the most valuable features of these solutions."
  • "When you reach the limit of 100 users or have too many devices, you will experience a loss of connectivity."

What is most valuable?

The coverage, concurrent user life, and visualization are the most valuable features of these solutions.

What needs improvement?

The configuration of the virtual controller could be improved. When they reach a maximum of 100 the configuration is lost.

In the next release, I would like the WiFi text included.

Whether videos are online or in live sessions, it can take a long time to deliver videos in Aruba Wireless.

What do I think about the stability of the solution?

Aruba Wireless is a stable product.

What do I think about the scalability of the solution?

Aruba Wireless is scalable, but it has limitations. 

When you reach the limit of 100 users or have too many devices, you will experience a loss of connectivity.

How are customer service and support?

In Jordan, the technical support for Aruba Wireless is very good.

Which solution did I use previously and why did I switch?

I am certified, in Sophos XG.

We work with Full Configuration, Virtual Controller Wireless, Ruckus, and Cisco.

How was the initial setup?

For our customers, we deploy both on the cloud and on-premises.

The initial setup of Aruba Wireless is easy, but the controller device is difficult.

The virtual controller process is very simple. For example, configuring a user portal or a cap portal is extremely difficult.

To configure a user, I must log in to the user portal, with a username, and password. It's extremely difficult in the device controller.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable. I would rate it a three out of five.

What other advice do I have?

I would rate Aruba Wireless a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Advisory Systems Engineer at a government with 5,001-10,000 employees
Real User
Feb 27, 2022
Stable long distance connection that needs better support
Pros and Cons
  • "We appreciate the integration options that are available."
  • "Our users are able to use their laptop or cell phone while on the move from one location to a different location across the country while maintaining connection."
  • "I believe that Aruba's support could be improved."
  • "I believe that Aruba's support could be improved."

What is our primary use case?

We use this solution for law enforcement, medical, etc.

How has it helped my organization?

We have couple campus and throughout the country. Our users are able to use their laptop or cell phone while on the move from one location to different location across the country while maintaining connection. And also for me as administrator, we can use Aruba WIFI along with the clear path authentication, TechX, and Samuel. This enables users to experience seamless connection to the organization.

What is most valuable?

We appreciate the integration options that are available.

What needs improvement?

I believe that Aruba's support could be improved.

What do I think about the stability of the solution?

Aruba is pretty stable.

What do I think about the scalability of the solution?

This solution is extremely scalable. We have about one thousand users and have license for ten thousand.

How are customer service and support?

They made some changes to support that I am not happy with.

Which solution did I use previously and why did I switch?

We have used Cisco and Ruckus in the past. We are still using Ruckus, but stopped using Cisco due to directors orders.

How was the initial setup?

The initial setup was pretty straightforward and took just a couple of hours.

What about the implementation team?

We deployed via out in-house team of a couple of engineers.

What other advice do I have?

Be sure that you know your infrastructure, how many users will be using it, and how many SSIDs you use. This will help you maximize integrations and have engineers that can successfully navigate the new system.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1230060 - PeerSpot reviewer
Manager - Network Solutions at a tech services company with 10,001+ employees
Real User
Feb 26, 2022
Scalable enterprise wireless LAN solution with good visibility; technical support is also good
Pros and Cons
  • "Enterprise wireless LAN solution with good visibility and amazing scalability. Aruba Wireless also offers good technical support."
  • "With Aruba Wireless, there are no doubts about its quality and uptime."
  • "Making the setup more simple is an area for improvement in Aruba Wireless. Security-wise, this solution also needs work."
  • "What I'd like improved in Aruba Wireless is for it to be a full cloud solution."

What is most valuable?

I found a lot of things, a lot of functions to be most valuable in Aruba Wireless. It depends on the category of the features you are looking for. From a security perspective, a performance perspective, a quality perspective, and a user experience perspective, there are a lot, so I can't mention a specific feature.

The best feature for me would be the visibility of this solution.

This solution can also cover thousands of access points, and that's another thing I like.

What needs improvement?

What I'd like improved in Aruba Wireless is for it to be a full cloud solution.

Making the setup more simple is another area for improvement for Aruba Wireless. There's a big solution for this, but it's not a huge enterprise solution, but Aruba Wireless has thousands of access points, so it's okay.

Security still needs some work with Aruba Wireless, because you don't know which users are accessing, what each user is trying to do, what the applications are and the intentions behind the applications, so there are a lot of complexities behind the scene.

The wireless access points from Aruba Wireless are not just access points, e.g. they form a platform that contains a lot of features such as cloud features, security features, even IoT, so I recommend to have these in all the product range, including small business solutions, so this is what I'd like to see in the next release.

For how long have I used the solution?

I've been working with Aruba Wireless for more than six years.

What do I think about the stability of the solution?

Aruba Wireless has great stability within uptime and service time, but from a security perspective, it's not stable, because it's exposed to the users. A lot of CDEs and security issues appear every day. From a security perspective, there are a lot of challenges for everyone, but within uptime, the stability of this solution is perfect.

What do I think about the scalability of the solution?

I have no doubts about the scalability of Aruba Wireless. Its scalability is amazing.

How are customer service and support?

Technical support for this solution is good. If I were to rate technical support, with five being the highest, I'm giving it a four out of five.

How was the initial setup?

The initial setup for Aruba Wireless is not easy. It's not straightforward. The setup for the solution is quite complicated, but this is not unusual, because it is an enterprise solution, and it is no different from the competition, in terms of the complexity of the setup.

If I would rate the setup of Aruba Wireless between one to five, with five being the highest, I'm rating the setup a two.

Which other solutions did I evaluate?

I've worked with Cisco and Mojo solutions.

What other advice do I have?

I'm a technical engineer, and I'm leading the networking team in one of our system integrations today. I'm an integrator. One of the solutions that we are providing is wireless, e.g. Cisco, Aruba Wireless, and Mojo from Arista.

My advice to an organization looking to implement Aruba Wireless is to take it, because I've seen a lot of vendors and I've dealt with customers, so everyday I assume there would be different challenges with my customers. With Aruba Wireless, there are no doubts about its quality and uptime.

I'm rating Aruba Wireless an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1235277 - PeerSpot reviewer
Network Product Manager/ Senior Presales engineer at a computer software company with 501-1,000 employees
Real User
Top 10
Feb 25, 2022
Reliable with excellent signal strength and lots of great features
Pros and Cons
  • "The stability is the best. It's very reliable."
  • "New users will get a lot of benefits from Aruba."
  • "Sometimes the configuration is difficult."
  • "Sometimes the configuration is difficult."

What is our primary use case?

We using now working with a customer in Jedda. We sold more than 738 access points - 294 outdoor access points and around 500 indoor ones. We sold a controller for this number as well.

What is most valuable?

Aruba has a lot of features. 

The stability is the best. It's very reliable. 

The roaming signal is excellent. 

You can do firewalling over the WiFi which is unique.

The initial setup is easy.

What needs improvement?

Sometimes the configuration is difficult. 

Aruba needs to offer an IT telephone in order to can catch all of the market. Cisco already has an IT telephone security product. Aruba does not. If Aruba offered an IP conference option it would be great.

For how long have I used the solution?

I've worked with Aruba for seven years at this point. 

What do I think about the stability of the solution?

The stability is great, as is the reliability and the performance. there are no bugs or glitches. it doesn't crash or freeze. the signal is strong. 

What do I think about the scalability of the solution?

Aruba is scalable. Many products are. For example, if we have a controller, we can manage 2,000 access points and can add another thousand access points.

How are customer service and support?

Technical support is very good, very qualified. We are very happy with their level of knowledge and support.

Which solution did I use previously and why did I switch?

We are a partner for Aruba, Cisco, and Huawei.

How was the initial setup?

The implementation is easy. Anyone that has a platform from Aruba or knows about Aruba knows about configuring the product, which can be difficult. There are many deployment options for a natural configuration. You need to figure out what type of deployment you are doing (and there can be many) and do it according to your specific needs. If one has enough experience or is certified from Aruba, he can do it. If he doesn't it's complex and difficult. 

ClearPass from Aruba is complicated. However, it's a very good, powerful software.

What other advice do I have?

We are on a partner, gold partner at tier-one for HP. We are working directly with the vendor. There isn't any team, or any supplier, or anyone between us and Aruba. For Cisco, we are working with their team or, and the suppliers from Europe, from Dubai. We request some material from them, and that's all. Huawei has the same setup as Cisco.

I'm certified ACMP, ACSP, ACDB, and a certified ACAD, AC professional.

While the latest release was 10, we are working with 8.7.

New users will get a lot of benefits from Aruba. They have a lot of products - including ClearPass. Users will not find any net solution like ClearPass, from anyone. In Gartner, it is a leader in IoT for wired and wireless IoT such as cameras, access control, et cetera. They also have great switches. It's a very big vendor like HP. 

Aruba has a lifetime warranty. You don't need to get proactive care; the hardware already has a lifetime warranty. In the end, you will get a lot of benefits. 

I'd rate the solution at a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network Engineer at Technical University of Crete
Real User
Top 10Leaderboard
Feb 17, 2022
Good documentation, great licensing, and is very easy to work with
Pros and Cons
  • "We like the centralized configuration and monitoring."
  • "The pricing and licensing structure are great, as the access point comes with a perpetual license, the licenses and the warranty of the access points are free and forever, and there is an unlimited lifetime guarantee."
  • "I would like to see a faster web interface in the controller and more troubleshooting tools, including real-time troubleshooting tools."
  • "I would like to see a faster web interface in the controller and more troubleshooting tools, including real-time troubleshooting tools."

What is our primary use case?

We primarily use the solution for the wireless services for the entire campus.

What is most valuable?

The wireless service is pretty much standard. 

We like the centralized configuration and monitoring. 

We like the performance of the access points as they're not easily interfered with by other wireless devices. 

The initial setup was straightforward. It's really easy.

The documentation is great.

The pricing and licensing structure are great.

It's very easy to work with.

What needs improvement?

I would like to see a faster web interface in the controller and more troubleshooting tools, including real-time troubleshooting tools.

What do I think about the stability of the solution?

The stability is quite good. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

A lot of people use the solution. We have about 120 access points and more than 1,500 clients who use it daily.

In terms of scalability, it is very easy to expand the network. We build new schools and buildings all the time so the usage is always increasing.

How are customer service and support?

We haven't used technical support yet; I really am not qualified to answer to how helpful or responsive they are.

That said, the forums are quite helpful if you need assistance or to gain insights into usage.

Which solution did I use previously and why did I switch?

We previously used HP Access Point and LANCOM Access Points. The HP series was discontinued and the LANCOM is very outdated. Therefore, we switched over to Aruba.

How was the initial setup?

The initial setup is straightforward and not overly complex. A company shouldn't have any trouble handling the process. 

We had it up and running in a day or two. The deployment is fast.

What about the implementation team?

We have installed and configured it by ourselves. We did not need the assistance of consultants or integrators. That said, we had the access points, however, we needed some education, some training. The company who sold us the access point really spent two or three days training us and then we configured it ourselves.

We had a very good experience with them. We were satisfied with their level of expertise.

What's my experience with pricing, setup cost, and licensing?

The license is not that expensive. The access point comes with a perpetual license. That's a very big deal in this kind of market. For example, Cisco charges annual licenses in comparison. Aruba Access Points come with perpetual licenses. It could be one license and you have it forever. There is no need to renew or buy something extra.

The pricing is very attractive. I'd rate it at a five out of five. 

You buy the controller. You buy the access points and the licenses and that's it. If you want to have technical support on the controller, you have to buy subscriptions. However, the licenses and the warranty of the access points are free and forever. There's an unlimited lifetime guarantee.

What other advice do I have?

We are a university, so we have the whole community using this product.

We are using Access Point 305 with the Aruba controller 7210.

It's a very good solution. We have our problems, however, all wireless products have their problems. We haven't used state-of-the-art wireless solutions like Cisco or Huawei, so we're not able to compare everything together. That said, we are very happy with what we have.

I would rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Leon Rautenbach - PeerSpot reviewer
Group IT Manager at Meridian
Real User
Feb 8, 2022
Good stability so far
Pros and Cons
  • "The stability of Aruba Wireless has been good."
  • "The stability of Aruba Wireless has been good."
  • "Aruba Wireless has room to improve the connection from one AP to another."
  • "Aruba Wireless has room to improve the connection from one AP to another."

What needs improvement?

Aruba Wireless has room to improve the connection from one AP to another.

For how long have I used the solution?

I have been using Aruba Wireless for three years.

What do I think about the stability of the solution?

The stability of Aruba Wireless has been good.

What do I think about the scalability of the solution?

We have not required scaling at this point.

How are customer service and support?

I would rate solution's technical support a 7 out of 10.

What other advice do I have?

If you are considering Aruba Wireless, make sure you have the best implementation team possible. One that knows the product.

Overall, I would rate this solution an 8 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Updated: April 2026
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Buyer's Guide
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