Try our new research platform with insights from 80,000+ expert users
Network Engineer at Technical University of Crete
Real User
Top 20Leaderboard
Good documentation, great licensing, and is very easy to work with
Pros and Cons
  • "We like the centralized configuration and monitoring."
  • "I would like to see a faster web interface in the controller and more troubleshooting tools, including real-time troubleshooting tools."

What is our primary use case?

We primarily use the solution for the wireless services for the entire campus.

What is most valuable?

The wireless service is pretty much standard. 

We like the centralized configuration and monitoring. 

We like the performance of the access points as they're not easily interfered with by other wireless devices. 

The initial setup was straightforward. It's really easy.

The documentation is great.

The pricing and licensing structure are great.

It's very easy to work with.

What needs improvement?

I would like to see a faster web interface in the controller and more troubleshooting tools, including real-time troubleshooting tools.

What do I think about the stability of the solution?

The stability is quite good. There are no bugs or glitches. It doesn't crash or freeze.

Buyer's Guide
Aruba Wireless
October 2025
Learn what your peers think about Aruba Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
871,408 professionals have used our research since 2012.

What do I think about the scalability of the solution?

A lot of people use the solution. We have about 120 access points and more than 1,500 clients who use it daily.

In terms of scalability, it is very easy to expand the network. We build new schools and buildings all the time so the usage is always increasing.

How are customer service and support?

We haven't used technical support yet; I really am not qualified to answer to how helpful or responsive they are.

That said, the forums are quite helpful if you need assistance or to gain insights into usage.

Which solution did I use previously and why did I switch?

We previously used HP Access Point and LANCOM Access Points. The HP series was discontinued and the LANCOM is very outdated. Therefore, we switched over to Aruba.

How was the initial setup?

The initial setup is straightforward and not overly complex. A company shouldn't have any trouble handling the process. 

We had it up and running in a day or two. The deployment is fast.

What about the implementation team?

We have installed and configured it by ourselves. We did not need the assistance of consultants or integrators. That said, we had the access points, however, we needed some education, some training. The company who sold us the access point really spent two or three days training us and then we configured it ourselves.

We had a very good experience with them. We were satisfied with their level of expertise.

What's my experience with pricing, setup cost, and licensing?

The license is not that expensive. The access point comes with a perpetual license. That's a very big deal in this kind of market. For example, Cisco charges annual licenses in comparison. Aruba Access Points come with perpetual licenses. It could be one license and you have it forever. There is no need to renew or buy something extra.

The pricing is very attractive. I'd rate it at a five out of five. 

You buy the controller. You buy the access points and the licenses and that's it. If you want to have technical support on the controller, you have to buy subscriptions. However, the licenses and the warranty of the access points are free and forever. There's an unlimited lifetime guarantee.

What other advice do I have?

We are a university, so we have the whole community using this product.

We are using Access Point 305 with the Aruba controller 7210.

It's a very good solution. We have our problems, however, all wireless products have their problems. We haven't used state-of-the-art wireless solutions like Cisco or Huawei, so we're not able to compare everything together. That said, we are very happy with what we have.

I would rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SasikaRanasinghe - PeerSpot reviewer
Business Development Manager at Fentons Limited
Real User
User-friendly wireless solution with attractive pricing, good technical support, and a limited lifetime warranty
Pros and Cons
  • "Good wireless solution that's user-friendly, stable, and scalable, with very good product support, and a limited lifetime warranty."
  • "Configuration for this solution could be made easier, so people could benefit from being able to configure it within a quicker amount of time."

What is our primary use case?

I was able to provide Aruba Wireless to financial, Telco, and hospitality industries.

What is most valuable?

If you're looking into a wireless solution, more and more people now are using Aruba Wireless. There are two key reasons why: in a developing country, many of the companies look at the cost and quality of a solution. Cost-wise, Aruba Wireless is very attractive here in the Sri Lankan market. The other key reason is Aruba Wireless provides their key product portal and a limited lifetime warranty. Other providers do not provide that level of warranty. These are the reasons why a customer would choose to purchase Aruba products than Cisco, or any other access point or wireless solution.

The key feature of this solution is the value for money. If customers can get a good quality product at a very competitive price, plus a limited lifetime warranty, then this gives very high value to the customer, which is what you can get from Aruba Wireless.

Aruba Wireless is able to provide value addition, apart from their product features.

This solution is user-friendly and their technical support team provides very good support.

What needs improvement?

An area for improvement I found in this solution is the configuration. Though it's currently an improved version, it could still be made easier, so technical people could benefit from being able to configure Aruba Wireless within a quicker amount of time.

For how long have I used the solution?

I'm a specialist and I've been in this industry for 22 years, and I've been dealing with Aruba Wireless for over 10 years. I've worked with it within the last 12 months.

What do I think about the stability of the solution?

Aruba Wireless is a stable product.

What do I think about the scalability of the solution?

Aruba Wireless is scalable. We have different product segments and we educate different customer requirements and industries. Because of COVID, all industries are facing a lot of challenges, but we find this product scalable.

How are customer service and support?

We have our pre-sales team with us in-house, but we do have two technical support people distributed here locally. We always communicate with them. They share their product knowledge, experiences, and user case studies, to help us improve. We also share our experiences with them to also help them improve. On a scale of one to five, I'm giving the technical support team a four. They provide very good product support.

How was the initial setup?

The initial setup of Aruba Wireless is not complicated. In the past, it was complicated, e.g. We needed experienced technical people to do the configuration and the initial setup. Nowadays, even basic technical people can do it.

It has improved, but what we are expecting is that when new technologies arise, along with the new technologies, the configuration should be simplified.

What's my experience with pricing, setup cost, and licensing?

The cost for Aruba Wireless is good. It's attractive.

Which other solutions did I evaluate?

I evaluated Cisco Wireless.

What other advice do I have?

Our company's role is system integrator. We are involved with products and solutions which we provide to the end customers. The products we provide vary, because it would depend on the requirement and customer requirement levels. It would also depend on the current pricing of the products, e.g. this is because we provide different vendor products, not just Aruba. We also provide Cisco, Maracas, and the entire product spectrum that we provide to the customers.

We provide the latest version of this product to our customers, because with the latest version, the benefit to the customers is that they can get the maximum usage of the product lifetime.

Other than the product features, our customers value our onsite support, onsite feedback, clarifications, and installations. We are able to quickly sort out the issues experienced by our customers.

For people who are not currently using Aruba Wireless, I would tell them to look into the Aruba product range and try it out for themselves. They'll find out that these are Amazing products with very good product support.

I'm rating Aruba Wireless an eight out ten, because no products could reach the perfect score of ten. Technology is fast-changing, so today's technology won't be tomorrow's technology. There's no technological vendor who could be ranked a ten, so my rating for this product is an eight.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
Aruba Wireless
October 2025
Learn what your peers think about Aruba Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
871,408 professionals have used our research since 2012.
reviewer2132793 - PeerSpot reviewer
EDP Supervisor at a real estate/law firm with 51-200 employees
Real User
A stable and scalable product that is a bit complex to use and operate
Pros and Cons
  • "The product has been pretty stable...The product is scalable."
  • "Aruba Wireless is a little bit complex to use and operate."

What needs improvement?

Aruba Wireless is a little bit complex to use and operate. So, it can be an area for improvement.

For how long have I used the solution?

I have been using Aruba Wireless for three to four years. Also, I don't remember the version of the solution I am using. I am a customer of the solution.

What do I think about the stability of the solution?

The product has been pretty stable.

What do I think about the scalability of the solution?

The product is scalable. Around 150 people in my company are using the solution. We need only one administrator for the solution.

How are customer service and support?

I haven't faced any problems with customer support.

How was the initial setup?

Regarding the deployment process, it keeps showing updates.

What about the implementation team?

A third party did the implementation. I'm not familiar with the setting. So, I got help from a consultant.

What's my experience with pricing, setup cost, and licensing?

We have some licenses for the solution, and we need not renew licenses. But we need to pay a hundred thousand if you want to renew our subscription and renew the hardware. But if we switched to another solution like Ruckus, I think maybe it is just a similar amount even if we don't have the license. So we are considering this, but have not reached a decision yet. Also, we need to make additional payments for support.


Which other solutions did I evaluate?

Based on our evaluations, we are considering Ruckus and Ubiquiti over Aruba since Ruckus' and Ubiquiti's functions and settings are okay, making them easy to use.

What other advice do I have?

Aruba Wireless will phase out. We are actually phasing out and looking at other solutions. We are switching because it's a bit expensive, so we are looking for a cheaper solution.

Because of the price and ease of use, I rate the overall solution a seven out of ten.


Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sales Enigineer at Smart World Computer Network
Real User
Very complete with a good portable and easy expansion capabilities
Pros and Cons
  • "The portal has been very helpful for us."
  • "They need to increase the number of routers on the controller."

What is our primary use case?

We primarily use the solution for access points. 

What is most valuable?

The solution is very complete. 

The portal has been very helpful for us. 

It's easy to set up the solution. 

We have found the product to be stable. 

It's scalable. 

What needs improvement?

They need to increase the number of routers on the controller. The VSSIP needs to have at least 25 access points. I just need them to increase the access points without the controller.

Other than that, it has everything we need, and we do not need any new features. 

The downside is right now there is a shortage of hardware. It's hard to acquire switches and access points. 

For how long have I used the solution?

I started using the solution one year ago.

What do I think about the stability of the solution?

The stability has been good. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is scalable. 

We have ten people using the solution right now. 

How are customer service and support?

I've never called technical support. I haven't needed any assistance so far. 

Which solution did I use previously and why did I switch?

I've also used Juniper.

How was the initial setup?

The product has been very easy to set up. It's straightforward to implement. It did not become overly complex. Under ten access points only takes about five minutes to set up. 

We only need one person to manage the solution. 

What's my experience with pricing, setup cost, and licensing?

It is free to use. It is open source. We do not have to pay for a license. 

What other advice do I have?

We're an Aruba partner. 

We are using version 11. In 2022, it might be now version 12. 

I'd rate the solution eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
IT Manager at MNHD
Real User
Simple to install, reasonably priced, and helpful technical support
Pros and Cons
  • "Aruba is easier than Juniper."
  • "The stability and management could be improved."

What is our primary use case?

I've been a consultant for six years.

What is most valuable?

Aruba is easier than Juniper.

What needs improvement?

The stability and management could be improved.

For how long have I used the solution?

I have been working with Aruba Wireless for five years.

We are currently working with Aruba Wireless but will be changing to Juniper later this year.

What do I think about the stability of the solution?

When it comes to stability, Cisco is number one. Aruba and Juniper are similar.

What do I think about the scalability of the solution?

Aruba Wireless is a scalable solution.

How are customer service and support?

Technical support is good.

Which solution did I use previously and why did I switch?

I have been working with Juniper WLC Series for one year. We plan to implement Juniper next month.

How was the initial setup?

The initial setup is very easy.

What's my experience with pricing, setup cost, and licensing?

The pricing is fine.

Cisco is more expensive than Aruba or Juniper.

Aruba has pricing for a Virtual license with a VLAN package.

Which other solutions did I evaluate?

We decided to change to Juniper because it looked right, and because of the easy management.

What other advice do I have?

I would rate Aruba Wireless a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ranveer Seetaloo - PeerSpot reviewer
Head - Managed Connectivity Services at Rogers Capital
Real User
A wireless networking solution with a useful analytics feature, but the price could be better
Pros and Cons
  • "I like the analytics feature."
  • "The price could be better. In the next release, I would like to have more analytics features."

What is our primary use case?

We are part of a conglomerate on the island. We provide this solution to all our different divisions, including the shopping malls. We are the technology division of the group. So, we've been assisting the group in their implementation across sectors.

What is most valuable?

I like the analytics feature.

What needs improvement?

The price could be better. In the next release, I would like to have more analytics features.

For how long have I used the solution?

We have been using Aruba Wireless for the past five years.

What do I think about the stability of the solution?

Aruba Wireless is a stable solution.

What do I think about the scalability of the solution?

Scalability depends on the model.

What about the implementation team?

Our in-house team did the implementation.

What's my experience with pricing, setup cost, and licensing?

The price could be better. Competitors offer more features for a similar cost.

What other advice do I have?

On a scale from one to ten, I would give Aruba Wireless a six.

I rated Aruba Wireless six because the analytics part seems to depend on third-party software applications and because of their pricing.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
J. Fortunato Hontoria - PeerSpot reviewer
Telecommunication Engineer at a comms service provider with 51-200 employees
Reseller
Well-known in its market, has no problems with stability, and has good pricing for large-scale businesses
Pros and Cons
  • "The feature I found most valuable to customers in Aruba Wireless is not a technical feature. It's more of its image, trademark, or brand as the product is very well-known in the market, and that's a good point to offer to customers. My customers just ask about the basic features of the product, and usually, when asking about Aruba products, customers don't pay too much attention to any specific feature as long as the product is solid and sure, and that you can change or modify it, as what you can get from Aruba Wireless."
  • "One area for improvement in Aruba Wireless is its dashboard or interface because in some cases, it's not as easy to use as it should be, but overall, it's okay. Pricing for the product is also on the higher side. Another area for improvement in Aruba Wireless is technical support because it's hard to reach when issues arise and the speed of answer could be faster. Other areas for improvement in the product include integration and configuration."

What is most valuable?

The feature I found most valuable to customers in Aruba Wireless is not a technical feature. It's more of its image, trademark, or brand as the product is very well-known in the market, and that's a good point to offer to customers.

My customers just ask about the basic features of the product, and usually, when asking about Aruba products, customers don't pay too much attention to any specific feature as long as the product is solid and sure, and that you can change or modify it, as what you can get from Aruba Wireless.

What needs improvement?

One area for improvement in Aruba Wireless is its dashboard or interface because in some cases, it's not as easy to use as it should be, but overall, it's okay.

Pricing for the product is also on the higher side.

Another area for improvement in Aruba Wireless is technical support because it's hard to reach when issues arise and the speed of answer could be faster.

Other areas for improvement in the product include integration and configuration.

For how long have I used the solution?

We've used Aruba Wireless within the last twelve months for some of our customers. We act as sellers and integrators of Aruba Wireless. We don't use the product, but our customers use it if needed and if it is a requisite for our customers. We've been dealing with Aruba Wireless for two years now.

What do I think about the stability of the solution?

Aruba Wireless is a stable product. I didn't notice any problems with its stability.

What do I think about the scalability of the solution?

Aruba Wireless, in terms of scalability, is okay.

How are customer service and support?

The technical support for Aruba Wireless needs improvement in terms of providing better support and being more reachable when problems appear. Support also needs to improve its speed in answering customer issues.

How was the initial setup?

In terms of setting up Aruba Wireless, if everything goes well, usually there's no problem, but sometimes if you need something specific, it becomes very tricky, particularly in terms of finding the right support for your setup issue. It's not easy. As for how long the deployment of Aruba Wireless takes, it didn't take too much time, though I can't give an exact timeframe.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, the pricing for Aruba Wireless is not bad for large-sized companies, but for medium-sized companies, it's on the higher end, but because Aruba has a good company image, medium-sized companies still go with Aruba Wireless.

What other advice do I have?

My advice to others looking into using Aruba Wireless for business is that Aruba is a well-known brand. When you buy the product, you should know what you're purchasing. As long as you have all the information you need before the purchase, you have complete knowledge of Aruba Wireless, and you know what to expect from the product and what to do with the product, then go for it.

I would rate Aruba Wireless eight out of ten, overall. I only give a rating of ten when everything goes okay, and that's almost impossible. There could be room for improvement in the pricing, and in any business relationship, there's always an issue that could arise, so it's very rare for me to give a ten out of ten to any product or company.

My company has a business relationship with Aruba Wireless as an integrator.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Hoon Lim Chin - PeerSpot reviewer
Sales Manager at ITWin Technology Sdn. Bhd.
Real User
Reasonably priced, reliable, and straightforward to set up
Pros and Cons
  • "The cost is pretty good. It's what draws in the clients."
  • "The solution is now taking eight to 12 months to deliver the product."

What is our primary use case?

We have many clients and therefore many use cases. It's used in manufacturing, hospitality, hospitals, commercial buildings, and shopping centers.

What is most valuable?

The cost is pretty good. It's what draws in the clients. 

It has a straightforward initial setup.

The solution can scale.

It's a stable product.

Technical support is good.

What needs improvement?

The solution is now taking eight to 12 months to deliver the product. It takes too long to receive it right now.

Depending on how you design the setup, it can get complicated. 

For how long have I used the solution?

I've been dealing with the solution for ten or more years. 

What do I think about the stability of the solution?

It's a stable solution. We haven't had any issues. It's reliable and the performance is good. 

What do I think about the scalability of the solution?

You can scale the solution quite well. It's a good option for enterprises or large rollouts. 

How are customer service and support?

It's been so far, so good with technical support. We're satisfied with it overall. 

Which solution did I use previously and why did I switch?

We also use Ruckus Wireless.

How was the initial setup?

The initial setup's level of difficulty depends on how we design the network. It can be very complicated if we're talking on a campus level and there are a thousand touch points. 

What about the implementation team?

I'm a systems integrator. I can implement the product for clients. 

What's my experience with pricing, setup cost, and licensing?

The price is reasonable.

What other advice do I have?

We are a system integrator, an IT company.

We are still selling the latest version.

I'd rate the solution eight out of ten. The customers for the most part are happy with it. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Aruba Wireless Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
Product Categories
Wireless LAN
Buyer's Guide
Download our free Aruba Wireless Report and get advice and tips from experienced pros sharing their opinions.