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C.T.O at Sastra Network Solution Inc. Pvt. Ltd.
Real User
Feb 8, 2021
Enhances network visibility, easy to implement and manage, good reporting
Pros and Cons
  • "The Airwave is the best feature for a single management point for all APs in the environment."
  • "Aruba Wireless has succeeded in facilitating the implementation of a centralized wireless network to the client, covering multiple buildings expanding across the area of 58000 square meters, with no blind spots and users enjoying uninterrupted Wi-Fi, complete mobility, and Quality of Service with the necessary security imposed."
  • "The Help option within the GUI needs to be improved."
  • "The Help option within the GUI needs to be improved."

What is our primary use case?

This solution has been deployed for an enterprise environment with 105 Apps and controllers in HA for a government entity handling the user capacity of 1500 people.

Multiple SSIDs have been broadcasted with independent VLANs and user policy has been implemented.

The controllers are in HA. Both indoor and outdoor APs have been used in the environment.

The solution has been differentiated for Guests, Employees, and an unrestricted group. The APs have been deployed across 10 multistory buildings in high interference zones.

How has it helped my organization?

Aruba Wireless has succeeded in facilitating the implementation of a centralized wireless network to the client, covering multiple buildings expanding across the area of 58000 square meters.

There are no blind spots and users enjoy uninterrupted Wi-Fi. This has given the users complete mobility and the Quality of Service with the necessary security imposed.

It has met the customer expectations and is ready to scale for growing business demand. It has offered visibility into the network and enhanced the troubleshooting experience.

What is most valuable?

It is easy to implement and manage through a web GUI.

The adding of APs simply involves configuring a network port on the appropriate VLAN and plugging in the AP. The controller pushes the config out to the new AP.

The Airwave is the best feature for a single management point for all APs in the environment. 

It offers many reporting features as well as visual RF maps displaying heatmaps of the AP signals and client positioning. 

The addition of the APs on the existing swarm is plug and play to the desired VLAN.

What needs improvement?

The Help option within the GUI needs to be improved. It would be perfect to have it more descriptive about the functions and features it has.

The online documentation resources could be made more readily available for troubleshooting than to be engaged with the support through email and calls.

During the shipments, the firmware versions on the shipped outdoor APs, indoor APs, and controllers could be matched so that adaptation for the APs is easy.

They should add more features available on Aruba Airwave to the GUI.

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Aruba Wireless
April 2026
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For how long have I used the solution?

We have been suing Aruba Wireless for two years.

What do I think about the stability of the solution?

Stability is guaranteed.

What do I think about the scalability of the solution?

This is a very scalable product. 

How are customer service and support?

Technical support is excellent. They are more willing to help and be there for the customer.

Which solution did I use previously and why did I switch?

We did not switch products. Rather, our choice is based on customer requirements. It's the best-recommended product listed by Gartner on this segment.

How was the initial setup?

The initial setup is absolutely straightforward.

What about the implementation team?

Our in-house team is responsible for deployment.

What was our ROI?

The access points are more cost-effective over some other providers, both in cost per AP and the option of a controller-less environment. 

What's my experience with pricing, setup cost, and licensing?

It's comparatively priced; it's a bit expensive compared to competitors but worth the investment because of the performance, stability, and ease of deployment.

Which other solutions did I evaluate?

We had been working with vendors like Cisco and Ruckus.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. We are partner and SI.
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Director of Networks at Sellcom Solutions
Real User
Dec 23, 2020
A scalable solution that provides a great user experience
Pros and Cons
  • "Aruba Wireless offers a good user experience."
  • "After evaluation, Aruba Wireless was considered best for large numbers of users like this."
  • "The network times for protocol synchronization can be improved."
  • "Aruba Wireless technical support is too slow, or it used to be. For example, to test a domain in Mexico, they would spend about three months."

What is our primary use case?

We provide services for clients, so it's always a different use case. For example, we work with a retailer and we focus on electronic tasks. Another is corporate offices in a bank, one of the biggest banks in Mexico. Another is massive events like the Olympics with different sponsors. There's a big difference in the type of use cases.

What is most valuable?

In the case of the contacts or the callers, Aruba Wireless offers a good user experience. For example, there are a lot of the contacts in the retail store, we are talking about 100,000 users connected at one time. After evaluation, Aruba Wireless was considered best for large numbers of users like this. 

What needs improvement?

The network times for protocol synchronization can be improved. Sometimes it's complicated, and we need to tweak it to coordinate or synchronize it to the clock at the network access point.

I have some issues with the introductory domain with the frequency that we use. For example, it's very common to have a box with a frequency channel with the introductory domains in Mexico. The access points have some issues in this release; I think it's version eight.

Sometimes the documentation is confusing. You have to figure out a lot of different placements on your own because of the outdated information.

For how long have I used the solution?

I have used Aruba Wireless for about five years. 

What do I think about the stability of the solution?

Aruba Wireless seems to be very stable. I don't remember having any issues with stability. 

What do I think about the scalability of the solution?

Aruba Wireless is scalable. You can add more people. You can use the same configuration for 50 or 2,000, or 5,000 users.

How are customer service and technical support?

Aruba Wireless technical support is too slow, or it used to be. For example, to test a domain in Mexico, they would spend about three months.

How was the initial setup?

The initial setup is complicated because you have to modify many options, and you have to spend time handling those options, and sometimes you need attendants for these options.

Which other solutions did I evaluate?

We always evaluate options to see what's best. For example, sometimes, the ARM is more relative, and Aruba is more efficient than others. Cisco has the same functionality, but sometimes the main link will disconnect the users. You don't have that problem with Aruba Wireless. 

What other advice do I have?

For those interesting in using Aruba Wireless, I would recommend taking a simplified approach to the license. They should analyze options relevant to their systems as it can get more complex. At this moment, there are a lot of licensing options.

On a scale from one to ten, I would give Aruba Wireless a nine.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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April 2026
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R&D Engineer IC Design at inLab Ltd
Reseller
Dec 16, 2020
Stable, scalable, and flexible featured with helpful customer service
Pros and Cons
  • "It has very flexible features."
  • "We have not had any problems with the stability of the product."
  • "I believe more security options are needed."
  • "I believe more security options are needed."

What is our primary use case?

We use the product predominately for beacons and peer devices.

What is most valuable?

It has very flexible features.

What needs improvement?

I believe more security options are needed.

For how long have I used the solution?

I have been using the product for seven or eight years.

What do I think about the stability of the solution?

We have not had any problems with the stability of the product.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and technical support?

When we have had to use support, everything from the service was helpful.

Which solution did I use previously and why did I switch?

We have used Cisco products in the past.

How was the initial setup?

The setup is not a problem, it only took five minutes or so.

What about the implementation team?

We used five technicians for the deployment of the product.

What other advice do I have?

I rate Aruba Wireless a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Integration and Support Analyst at a comms service provider with 10,001+ employees
Real User
Dec 6, 2020
A stable and scalable solution with useful features and good support
Pros and Cons
  • "All features are useful for me. It lets me perform some specific configurations depending on the site or the client. All WAN features are valuable."
  • "All features are useful for me, and it lets me perform some specific configurations depending on the site or the client, with all WAN features being valuable."
  • "Their documentation needs to be improved. Aruba's documentation is poor."
  • "Their documentation needs to be improved. Aruba's documentation is poor."

What is our primary use case?

We have about 30 APs and a lot of sites with centralized management on controller 7030. We use it to control the network in standalone mode and handle the active and standby modes.

What is most valuable?

All features are useful for me. It lets me perform some specific configurations depending on the site or the client. All WAN features are valuable.

What needs improvement?

Their documentation needs to be improved. Aruba's documentation is poor.

For how long have I used the solution?

I have been using Aruba Wireless Controllers for about a year.

What do I think about the stability of the solution?

Its stability is okay. There is no issue with stability.

What do I think about the scalability of the solution?

Its scalability is okay.

How are customer service and technical support?

Their support is good. When I need to open a case, I get a fast response. I can contact the technician immediately. I would rate them an eight out of ten.

Which solution did I use previously and why did I switch?

I also use Cisco solutions. Both solutions are very good and suitable for different kinds of networks. Cisco is very good for certain kinds of networks, and Aruba is good for other kinds. Cisco is simpler to deploy, whereas Aruba is more complicated and complex to deploy.

How was the initial setup?

The initial setup was very complex because we deployed a new controller in a small network. It is useful for large networks, but for small networks, it is very difficult to understand all the models. If you don't use Mobility Master, the configuration and deployment are very complex. It took us six months to deploy it.

What about the implementation team?

We got help from a third-party vendor, not Aruba. They were okay. We didn't have any problem.

What other advice do I have?

You should know about the topology of the Aruba Wireless solution. It is very important because it depends on the size of the network. Otherwise, you might end up buying something that's not adequate for large networks.

I would rate Aruba Wireless an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Head Of Information Technology at Jekson Vision Pvt Ltd
Real User
Oct 22, 2020
Good functionality, straightforward to set up, and the technical support is okay
Pros and Cons
  • "The functionality is very high and we can properly meet the clients' requirements."
  • "The functionality is very high and we can properly meet the clients' requirements."
  • "When we connect to Wi-Fi devices it could be easier because sometimes, it takes a lot of time to complete."
  • "When we connect to Wi-Fi devices it could be easier because sometimes, it takes a lot of time to complete."

What is our primary use case?

We are using this solution to provide office internet for our clients.

What is most valuable?

The functionality is very high and we can properly meet the clients' requirements.

What needs improvement?

When we connect to Wi-Fi devices it could be easier because sometimes, it takes a lot of time to complete.

It is not as easy as some other products to configure, including setting policies.

Otherwise, everything is fine.

For how long have I used the solution?

I have been working with Aruba Wireless for the past four years.

What do I think about the stability of the solution?

I have not found any bugs or glitches in this product.

What do I think about the scalability of the solution?

We have more than 100 users.

How are customer service and technical support?

Technical support is alright.

How was the initial setup?

The initial setup is okay. It is straightforward and we have no issues with it.

What's my experience with pricing, setup cost, and licensing?

The price of Aruba Wireless should be cheaper.

What other advice do I have?

For the most part, there is nothing that needs to be added and I can recommend this product.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1434741 - PeerSpot reviewer
Head of Operations & Support at a tech services company with 51-200 employees
Real User
Oct 11, 2020
Very stable, with good integration, but quite expensive
Pros and Cons
  • "The solution is quite stable and very robust."
  • "If your organization is looking for a solution that is solid, performance-wise, this may be perfect."
  • "There needs to be better visibility on the day-to-day monitoring."
  • "The solution is quite expensive."

What is most valuable?

The solution has great integration capabilities.

It offers a lot of helpful common features.

The solution is quite stable and very robust.

What needs improvement?

The solution is quite expensive. If they could make the cost a bit lower, that would be helpful. It's pricey compared to, for example, D-Link or TP-Link. Other commonly used products offer more competitive pricing.

The solution should offer more simplified tools.

There needs to be better visibility on the day-to-day monitoring.

It would be ideal if they had cloud services whereby you could manage everything from the cloud. This may be on the most current version, however, on older versions, they don't offer this. Even if you deployed on-premises, you should be able to control everything from the cloud.

For how long have I used the solution?

We've been using the solution for quite some time. It's easily been about five or so years at this point.

What do I think about the stability of the solution?

The solution is quite stable. It's very robust, in fact. Many enterprises deploy it and they can rely on its stability.

What do I think about the scalability of the solution?

As a solution suitable for enterprises, it can scale quite well. A company should have no trouble expanding it if they need to.

How was the initial setup?

Everyone has their own method of deploying this product. Each company is different. It may be pretty straightforward or more complex depending on an organization's needs.

What's my experience with pricing, setup cost, and licensing?

Their pricing is on-par with Cisco. It's definitely not the cheapest on the market. It's on the higher end in terms of price. For example, you need to purchase extra tools in order to get better monitoring and performance visibility.

What other advice do I have?

We're an Aruba partner. We provide this solution to our customers.

We tend to work with and offer the latest version on the market. The version we have now in our offices is more than five years old at this point. It was the latest version when we installed it.

Would advise anyone considering using Aruba first do a proof of concept. Different environments will have different needs. It's really up to the team and the performance walls that you're looking to test. If your company is pretty simple and small, it may not be necessary to have Aruba. It would be like buying a Ferrari when all you really need is any old car. However, if your organization is looking for a solution that is solid, performance-wise, this may be perfect. It's best to test.  

Also, a company needs to clearly identify their requirements. Do they need the high performance? Are they constrained by costs? All of these questions need to be considered before signing onto a solution. A cost-benefit analysis needs to be done before choosing any product.

Overall, I'd rate the solution seven out of ten. If it offered more free tools and had better day-to-day monitoring, I might rank it higher.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1429029 - PeerSpot reviewer
Converged Services Project Manager at a tech services company with 11-50 employees
Real User
Oct 8, 2020
Stable, good support, and scales well
Pros and Cons
  • "Aruba Wireless is stable and we plan to continue using it in the future."
  • "Overall, this is a good product and I recommend it."
  • "Better integration with equipment from other vendors would ease the deployment process in some cases."
  • "Better integration with equipment from other vendors would ease the deployment process in some cases."

What is our primary use case?

We are a solution provider and Aruba Wireless is one of the network products that we implement for our customers. We offer it to our clients to provide wireless and cloud services.

What needs improvement?

Better integration with equipment from other vendors would ease the deployment process in some cases. It is also helpful because certain vendors concentrate more heavily on a certain side of the industry. For example, one may focus on security but neglect availability. Being able to integrate gives a better overall solution.

Security is something that can be improved.

For how long have I used the solution?

I have been working with Aruba Wireless for about two years. The company has more than 10 years of experience.

What do I think about the stability of the solution?

Aruba Wireless is stable and we plan to continue using it in the future.

What do I think about the scalability of the solution?

This is a scalable solution.

How are customer service and technical support?

The technical support is good, although it sometimes depends on who it is that handles the case. 

Which solution did I use previously and why did I switch?

We deal with several wireless networking products from Aruba, Ruckus, and Brocade.

How was the initial setup?

Sometimes, the initial setup is complex. For example, if I need to integrate with other vendors then there can be issues and we have to do a lot of work to solve these kinds of problems.

The length of time required for deployment depends on the size and density of the network. There are a lot of parameters that dictate how much time it takes, but the average for us is a three to four-day deployment.

What about the implementation team?

We have a design team and a technical team who take care of the implementation and deployment. Most of the time, they consult with me if there's an issue with the design or they need more details. We provide a consulting service for this.

What other advice do I have?

My advice for anybody who is implementing Aruba Wireless concerns the design stage. I suggest trying to design everything using a single vendor. Do not use a multivendor approach because you will have issues with integrating systems together.

Overall, this is a good product and I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1264056 - PeerSpot reviewer
Network Engineer at a computer software company with 51-200 employees
MSP
Sep 30, 2020
Straightforward to set up, good stability, and the client match feature is helpful
Pros and Cons
  • "The most valuable feature is the client match."
  • "My advice for anybody who is considering Aruba Wireless is to try it."
  • "Improvements to the GUI, such as being able to search in the Mobility Master, would be nice."
  • "Improvements to the GUI, such as being able to search in the Mobility Master, would be nice."

What is our primary use case?

I am a system integrator and Aruba Wireless is one of the network infrastructure products that I have experience with. We have customers using versions all the way from AP-100 to AP-535.

We have these devices in many industries, with a focus on educational institutions.

What is most valuable?

The most valuable feature is the client match. This feature continually monitors the client and provides automatic load-balancing, as well as other advanced features.

What needs improvement?

Improvements to the GUI, such as being able to search in the Mobility Master, would be nice. It is hard to find and provision APs when you have a substantial install base.

For how long have I used the solution?

I have been using Aruba Wireless since 2007.

What do I think about the stability of the solution?

The stability has been great.

What do I think about the scalability of the solution?

We haven't had any trouble with scalability. 75% of our clients are using Aruba Wireless.

Which solution did I use previously and why did I switch?

I have a lot of experience with wireless networking products from Aruba and Juniper. I also have some experience with Ruckus.

How was the initial setup?

The initial setup is pretty straightforward and the deployment is quick. With our experience, it is pretty easy to do.

What about the implementation team?

We integrate Aruba Wireless and other devices for our customers.

What other advice do I have?

My advice for anybody who is considering Aruba Wireless is to try it. If you try it then you're going to like it.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
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Updated: April 2026
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