Aruba Wireless Reviews

We are part of a conglomerate on the island. We provide this solution to all our different divisions, including the shopping malls. We are the technology division of the group. So, we've been assisting the group in their implementation across sectors.

I like the analytics feature.

The price could be better. In the next release, I would like to have more analytics features.

We have been using Aruba Wireless for the past five years.

Aruba Wireless is a stable solution.

Scalability depends on the model.

Our in-house team did the implementation.

The price could be better. Competitors offer more features for a similar cost.

On a scale from one to ten, I would give Aruba Wireless a six.

I rated Aruba Wireless six because the analytics part seems to depend on third-party software applications and because of their pricing.

Aruba is part our our network infrastructure.

The most valuable features are ease of use, a simple management interface, cost-effectiveness, reliability, and simple installation.

The web-based GUI is much simpler to use than similar products by Cisco.

Because it's cloud-based, it takes time for the floor maps and the heat map to load. I understand the reason for this but it would be nice if once you click on the flop map, instead of waiting sometimes 20 or 30 seconds, it would come up a lot quicker.

I have been working with the Aruba Wireless cloud service for between a year and eighteen months. It's fairly new but I work on it every day.

This is the most stable wireless product that we have had.

We have only had similar products by Cisco but we've had a lot of problems with them. Our partners have come out to look at them, as well as remote services, and they've told us that "everything is fine". However, we have to reboot APs here and there at all of our sites.

Once we implemented the Aruba solution, we've not had those problems since.

We have nine remote sites right now, around the world, with multiple access points per site. Some sites have two or three access points, whereas others have between 25 and 30, depending on how large the site is. In total, we have 147 access points.

We have a data network that we use, and we also have a guest network. ADF authentication logs into the data network and the guest network is open. It's pretty simple to scale.

We had a building and a site that we decommissioned, so we have between nine and eleven spare APs floating around. All you have to do is plug them into the network using the right port, give them a name, and they come online. After that, you assign a foundation license to them and overall, it couldn't be simpler.

With the spares and backups we have, should we need to scale, and we always do, it's easy.

The technical support is good. They know what they're doing although the biggest problem that I have with them is their accents.

You open up a ticket and I have nothing against the people, but it always routes to India. We open a support case and they're very difficult to understand. Not all of them, but a lot of them are. As such, we've had some problems communicating and we've had to use text messages to compensate for the accents.

Otherwise, their technical skills are top-notch.

Another thing that I'll say about their tech support is that it's easy to get in and have a ticket assigned, which gets the ball rolling when we have a problem. With Cisco, it sometimes took days to get an engineer assigned.

I also have experience with Cisco wireless LAN controllers and a little bit with the Meraki line of networking equipment.

We were primarily running Cisco products at one time. However, we pulled out the Cisco devices because they were too complicated and too expensive.

We bought out another company that is currently using Aruba wireless LAN controllers. However, we're getting rid of that system and moving them to the cloud.

The reliability of Aruba products is better and the technical support from Aruba is more responsive.

Cisco is good but there's much better competition out there.

The initial setup is very easy.

Once the cloud is set up, you assign each AP a license through the web portal. You plug it in, make sure it's in a port that's configured for our Wi-Fi network, and it works. It's a three or four-step process and it's very simple to do.

Maintenance, such as deploying updates, can be done using a single person. I do all of it for our company and we have 147 access points, worldwide.

Doing an upgrade involves two clicks, and it can be done within 15 minutes.

This can be compared to Cisco, where you had to pre-stage everything. It was painful and it took me four hours to complete.

This is by far the best investment that we've made in a long time.

Aruba Wireless is much cheaper than our previous solution by Cisco. It is a significant saving, measured in thousands of dollars per year.

We looked at Fortinet, Aruba, and several other vendors. Ultimately, we found that Aruba was by far the best.

We authenticate through Aruba ClearPass, which is the TACACS server that we use.

This is a product that I recommend and especially if you're with Cisco, I suggest switching. Cisco just makes things complex. They are simplifying things with Meraki, which is something that I understand because I've been in the IT industry for a long time. With the company scaling back, I'm doing the job of three or four people and with this in mind, it's important to go with simplicity. Cisco, for some odd reason, just cannot keep it simple. It has to be complicated, even when it comes to their documentation.

I would rate this solution a ten out of ten.

The feature I found most valuable to customers in Aruba Wireless is not a technical feature. It's more of its image, trademark, or brand as the product is very well-known in the market, and that's a good point to offer to customers.

My customers just ask about the basic features of the product, and usually, when asking about Aruba products, customers don't pay too much attention to any specific feature as long as the product is solid and sure, and that you can change or modify it, as what you can get from Aruba Wireless.

One area for improvement in Aruba Wireless is its dashboard or interface because in some cases, it's not as easy to use as it should be, but overall, it's okay.

Pricing for the product is also on the higher side.

Another area for improvement in Aruba Wireless is technical support because it's hard to reach when issues arise and the speed of answer could be faster.

Other areas for improvement in the product include integration and configuration.

We've used Aruba Wireless within the last twelve months for some of our customers. We act as sellers and integrators of Aruba Wireless. We don't use the product, but our customers use it if needed and if it is a requisite for our customers. We've been dealing with Aruba Wireless for two years now.

Aruba Wireless is a stable product. I didn't notice any problems with its stability.

Aruba Wireless, in terms of scalability, is okay.

The technical support for Aruba Wireless needs improvement in terms of providing better support and being more reachable when problems appear. Support also needs to improve its speed in answering customer issues.

In terms of setting up Aruba Wireless, if everything goes well, usually there's no problem, but sometimes if you need something specific, it becomes very tricky, particularly in terms of finding the right support for your setup issue. It's not easy. As for how long the deployment of Aruba Wireless takes, it didn't take too much time, though I can't give an exact timeframe.

In terms of pricing, the pricing for Aruba Wireless is not bad for large-sized companies, but for medium-sized companies, it's on the higher end, but because Aruba has a good company image, medium-sized companies still go with Aruba Wireless.

My advice to others looking into using Aruba Wireless for business is that Aruba is a well-known brand. When you buy the product, you should know what you're purchasing. As long as you have all the information you need before the purchase, you have complete knowledge of Aruba Wireless, and you know what to expect from the product and what to do with the product, then go for it.

I would rate Aruba Wireless eight out of ten, overall. I only give a rating of ten when everything goes okay, and that's almost impossible. There could be room for improvement in the pricing, and in any business relationship, there's always an issue that could arise, so it's very rare for me to give a ten out of ten to any product or company.

My company has a business relationship with Aruba Wireless as an integrator.

The use case is basically for wireless authentication. We are also using Aruba clear path policy manager and we are providing our customers with free WiFi. We have our retail customers, where we give them free WiFi.

Their technological improvements and innovations are always great. They are up to market level. They’re always upgrading to whatever the latest technology is.

They are a bit of a monopoly solution.

It offers an easy initial setup.

The solution is pretty stable.

There are so many features. Even we are also not using the complete functionalities and features of Aruba. We need to explore more.

There are some issues we occasionally have. However, they are easily remedied.

Recently, HP acquired Aruba. There have been some changes in the licensing form. Platforms are changing. These kinds of things are slowly happening. However, it is not a problem.

The issue is that the delivery timelines have increased. That is not only for Aruba, even for all the partners; it is increased. That is something which they need to improve. The hardware takes too long to be delivered.

I’ve been using the solution for seven years.

The solution is pretty stable. There are some issues; however, it’s all pretty fixable. For the most part, it doesn’t crash or freeze. It’s reliable.

We have about 4,500 people on the solution. Everyone at all levels of the company uses it.

The solution is scalable. We started pretty small and we were able to grow as required. The number of people and the number of retail stores increase yearly.

We pay our partners for technical support. They handle everything.

We used to use Ruckus.

With Ruckus, we were in on the initial stage. We were facing a lot of issues depending on the management. With Aruba, we did a POC, and we were satisfied with that. That's why we moved to them.

The solution is simple to set up.

The configuration and everything it is pretty straightforward. We are using Aruba’s central console to manage the wireless. There are no complications, actually.

On the initial level, it took two months to complete the complete projects and everything.

In terms of maintenance, we are paying our partner for an AMC annual maintenance contract. We are paying yearly, and they are just maintaining our network. They're managing everything. We have around 20 people working on their team to support us.

We have a partner who is working on this with us, and they are the ones implementing the solution. They're managing our infrastructure also.

We are not calculating any kind of ROI as it's an infrastructure solution and therefore, we cannot calculate any kind of ROI here. It's used for the basic infrastructure.

We pay a yearly licensing fee.

I’m not sure of the exact cost. We are negotiating our pricing and can do so on a global level. When we were comparing it to others, we found it to be reasonably priced.

We’re end-users and work with Aruba partners.

This is an in-house solution and we use the latest version.

I’d rate the solution nine out of ten.

For new users, Aruba can be a good solution. The hardware portfolio is great. They have instant access points for small-scale businesses to medium size and even large businesses. They have all kinds of portfolios in their hardware catalog. Even for COVID times, they also introduce access points for the work from home. These kinds of things are there already in their portfolio. When we are plugging in their stack, we can leverage Aruba Central, Aruba Wireless, Aruba Switches, et cetera. It's easy to manage. Everything is managed under a central console.

We have many clients and therefore many use cases. It's used in manufacturing, hospitality, hospitals, commercial buildings, and shopping centers.

The cost is pretty good. It's what draws in the clients. 

It has a straightforward initial setup.

The solution can scale.

It's a stable product.

Technical support is good.

The solution is now taking eight to 12 months to deliver the product. It takes too long to receive it right now.

Depending on how you design the setup, it can get complicated. 

I've been dealing with the solution for ten or more years. 

It's a stable solution. We haven't had any issues. It's reliable and the performance is good. 

You can scale the solution quite well. It's a good option for enterprises or large rollouts. 

It's been so far, so good with technical support. We're satisfied with it overall. 

We also use Ruckus Wireless.

The initial setup's level of difficulty depends on how we design the network. It can be very complicated if we're talking on a campus level and there are a thousand touch points. 

I'm a systems integrator. I can implement the product for clients. 

The price is reasonable.

We are a system integrator, an IT company.

We are still selling the latest version.

I'd rate the solution eight out of ten. The customers for the most part are happy with it. 

We primarily use the solution due to the fact that the architecture is suitable for management and engineers.

The user interface is great.

We have found the pricing to be reasonable. 

Technical support is pretty good.

It's very easy to set up the solution. 

The certification for licensing could be better.

I've been using the solution for seven years. 

The solution is stable and reliable. While we have noticed many bugs in other offerings, Aruba has been issue-free. The performance is good.

The solution can scale if you need it to. It's not a problem. 

We have 20,000 people, including network engineers, using the product in our organization. Right now, we do not have plans to increase usage.

I've used technical support in the past and find them to be helpful and responsive. They are better than, for example, Cisco, when it comes to assisting us.

We also use Cisco. We find Aruba's technical support is better.

I've been a part of the implementation process and found it to be quite straightforward and simple. It's not an overly complex or difficult process at all. 

We can have it deployed in an hour. It's pretty quick to get everything up and running.

We are able to handle the implementation process ourselves.

It's not an overly expensive solution. However, I cannot speak to the overall costs involved in buying or operating the product. I don't handle the licensing aspects. 

I'd rate the solution nine out of ten. We've been fairly happy with its capabilities. 

We primarily use the product for wireless connectivity in terms of securing wireless access.

Wi-Fi 6 is the most beneficial aspect of the solution. Apart from that, the WPA3 introduction in terms of security is one of the key features.

The solution is stable.

It's a scalable product.

Technical support is helpful.

The pricing is pretty good.

The scope of improvement would go along with the technology's adoption into the market. Even though Wi-Fi 6 has been introduced, everyone is quite skeptical in the market in terms of the adoption part, as the platform network should be that strong to cater to that kind of bandwidth. While it may be great in the future, currently, the existing versions are incompatible with some of the networks which customers own.

They could improve the seamless roaming, which is already there, however, needs some tweaking.

I've used the solution for quite a long time. I've been deploying this product to multiple customers and it's been almost five years.

The solution is stable. For example, even some military organizations are using Aruba Wireless and RF features. It is quite reliable for an enterprise to work with.

Aruba works with small to large companies. Data is open for all three. They have different kinds of solutions for individual stakeholders in terms of small, medium, and large. They have a different product portfolio offering for small. They have something else for mid-size enterprises and larger enterprises as well. Everyone can be catered to.

It is quite easy to scale, even if a small-scale business is starting with a standalone deployment. They too can scale up to 50 or 60 access points on a mid-scale deployment eventually. The group pattern in terms of the wireless controller has limits to the physical hardware appliances if you already own one. That said, the cloud adoption part is one of the aspects which gives you quite a bit of scalability and you need not worry about your scalability and your future growth.

Technical support is quite brilliant and they offer good support as well as product replacement. Any Aruba product that is wireless includes a limited lifetime warranty wherein the delivery scope is not bound to an SLA. They will give a replacement if you purchase support or not. That is the best part of Aruba.

Positive

I also use Cisco.

There are no differences in the technology. There are some user experience differences. Integration would be a part of that. There are many integrations possible in the Cisco portfolio in terms of their own product line. If the entire portfolio is of Cisco, then the integration is quite easy and Cisco has the same kind of offerings. The SLA might differ and some of the user experiences might differ. However, in terms of the portfolio, Cisco stands out as they have an enterprise-class and a different portfolio altogether to cater to the cloud-based market. They have an entire offering called Meraki. They do focus on the enterprise with Cisco. Companies that are small or medium scale work more with Meraki.

The standalone deployments are straightforward whereas the introduction of wireless controllers and security parameters can be complex. That depends on the architecture to which you are applying. Even though direct integration with any of the radio servers or any of the triple-A authentication servers like Mac is very straightforward, it could be complex depending upon the environment.

A standalone deployment would not take more than 15 minutes. It is quite simple. You might need some pre-planning before that. If you planned enough in advance, then it would take you 15 minutes or 20 minutes at a maximum to deploy. If there's a wireless controller deployment, it would take a maximum of two hours to three hours. Not more than that.

Maintenance as such is not required. It's just the regular maintenance that you do in terms of software upgrades or firmware upgrades, in terms of when vulnerabilities are found. 

Aruba is quite competitive in pricing. In some cases, on a case-to-case basis, Cisco also gives better discounts in terms of price. 

You may have to pay for additional support if you require services bound to some actual replacement time. They will charge you some amount for RMS support, not for technical support. Eventually, the technical support is built into the cost.

I used to work with an organization that had a business relationship with Aruba, however, recently I've moved on.

I typically work with the latest version of the solution.

It can be deployed on-premises as well as in the cloud.

I would recommend new users utilize each and every feature of the wireless capabilities which are being offered for security. There is quite a bit of integration possible.

I'd rate the solution nine out of ten.

We are using Aruba Wireless to connect our internal network.

The user interface could be improved in Aruba Wireless. This would make the setup easier.

I have been using Aruba Wireless for approximately three years.

Aruba Wireless is a stable solution.

We have approximately 200 people using this solution in my organization.

I have used the support from Aruba Wireless.

I rate the support from Aruba Wireless a four out of five.

I was previously using Cisco small business. We switched to Aruba Wireless because the capacity was better and was more stable. I wanted to switch to SQL Enterprise but the price was very high compared to Aruba Wireless.

Aruba Wireless has been straightforward to set up.

I rate the initial setup of Aruba Wireless a four out of five.

I have received a return on investment while using Aruba Wireless.

The price of Aruba Wireless has a more competitive price than other solutions.

I rate the price of Aruba Wireless a four of five.

I rate Aruba Wireless an eight out of ten. 

The coverage, concurrent user life, and visualization are the most valuable features of these solutions.

The configuration of the virtual controller could be improved. When they reach a maximum of 100 the configuration is lost.

In the next release, I would like the WiFi text included.

Whether videos are online or in live sessions, it can take a long time to deliver videos in Aruba Wireless.

Aruba Wireless is a stable product.

Aruba Wireless is scalable, but it has limitations. 

When you reach the limit of 100 users or have too many devices, you will experience a loss of connectivity.

In Jordan, the technical support for Aruba Wireless is very good.

I am certified, in Sophos XG.

We work with Full Configuration, Virtual Controller Wireless, Ruckus, and Cisco.

For our customers, we deploy both on the cloud and on-premises.

The initial setup of Aruba Wireless is easy, but the controller device is difficult.

The virtual controller process is very simple. For example, configuring a user portal or a cap portal is extremely difficult.

To configure a user, I must log in to the user portal, with a username, and password. It's extremely difficult in the device controller.

The price is reasonable. I would rate it a three out of five.

I would rate Aruba Wireless a seven out of ten.

We use this solution for law enforcement, medical, etc.

We have couple campus and throughout the country. Our users are able to use their laptop or cell phone while on the move from one location to different location across the country while maintaining connection. And also for me as administrator, we can use Aruba WIFI along with the clear path authentication, TechX, and Samuel. This enables users to experience seamless connection to the organization.

We appreciate the integration options that are available.

I believe that Aruba's support could be improved.

Aruba is pretty stable.

This solution is extremely scalable. We have about one thousand users and have license for ten thousand.

They made some changes to support that I am not happy with.

We have used Cisco and Ruckus in the past. We are still using Ruckus, but stopped using Cisco due to directors orders.

The initial setup was pretty straightforward and took just a couple of hours.

We deployed via out in-house team of a couple of engineers.

Be sure that you know your infrastructure, how many users will be using it, and how many SSIDs you use. This will help you maximize integrations and have engineers that can successfully navigate the new system.