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Sergey Nedyal - PeerSpot reviewer
System Engineer at PE PRONET
Real User
Oct 23, 2022
A stable solution with a clear and easy setup process
Pros and Cons
  • "The solution provides a clear path to instant wireless."
  • "The solution provides a clear path to instant wireless."
  • "The solution needs to add features and enhance security."
  • "The solution needs to add features and enhance security."

What is our primary use case?

Our company uses the solution to provide wireless service for our clients. 

There are less than 100 users of the solution across clients.

What is most valuable?

The solution provides a clear path to instant wireless. 

What needs improvement?

The solution needs to add features and enhance security. 

For how long have I used the solution?

I have been using the solution for ten years.

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Aruba Wireless
April 2026
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What do I think about the stability of the solution?

The solution is very stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

The solution provides separate support lines for distributors and vendor specialists.

I rate technical support a ten out of ten. 

Which solution did I use previously and why did I switch?

Our company has been a partner of the solution for the last ten years. 

How was the initial setup?

The setup is easy and normally it goes smoothly. 

What about the implementation team?

We partnered with a certified specialist for implementation. 

Two in-house engineers handle all maintenance. 

Which other solutions did I evaluate?

We also work with Cisco products.

What other advice do I have?

I recommend using the solution and rate it a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1367016 - PeerSpot reviewer
Pre-Sales Manager at a comms service provider with 1,001-5,000 employees
Real User
Oct 13, 2022
Has good stability, performance, and functionality; has a straightforward setup
Pros and Cons
  • "What I like most about Aruba Wireless is its stability, functionality, and performance."
  • "What I like most about Aruba Wireless is its stability, functionality, and performance."
  • "What needs improvement in Aruba Wireless is its access point, in particular, it should have more flexibility. Aruba Wireless has Campus AP, Instant AP, and Unified AP, but it would be better if the product has a generic access point that you can manage over the cloud, on-premise, etc. Another area for improvement in Aruba Wireless is scalability. In terms of what additional features I'd like to see in the product, I'm unsure if it's already on the roadmap, but if possible, it would be good to have an SD-WAN functionality on the AP in Aruba Wireless."
  • "In general, the scalability of Aruba Wireless needs some improvement."

What is our primary use case?

I'm using Aruba Wireless for enterprise deployment that's more centralized.

What is most valuable?

What I like most about Aruba Wireless is its stability, functionality, and performance.

What needs improvement?

What needs improvement in Aruba Wireless is its access point, in particular, it should have more flexibility. Aruba Wireless has Campus AP, Instant AP, and Unified AP, but it would be better if the product has a generic access point that you can manage over the cloud, on-premise, etc.

Another area for improvement in Aruba Wireless is scalability.

In terms of what additional features I'd like to see in the product, I'm unsure if it's already on the roadmap, but if possible, it would be good to have an SD-WAN functionality on the AP in Aruba Wireless.

For how long have I used the solution?

I have years of experience with Aruba Wireless.

What do I think about the stability of the solution?

Aruba Wireless has great stability, especially because it's from Aruba, a brand known for its stability and performance.

What do I think about the scalability of the solution?

In general, the scalability of Aruba Wireless needs some improvement. The product needs to be more flexible in terms of scalability.

How are customer service and support?

I would rate the technical support for Aruba Wireless as five out of five. It's quite impressive, though it's not perfect.

Which solution did I use previously and why did I switch?

I compared Aruba Wireless with other solutions, and I found it to be a complete product. It's ahead of the competition, so I chose to work with it.

How was the initial setup?

The initial setup for Aruba Wireless is straightforward. There's nothing complex about it.

What's my experience with pricing, setup cost, and licensing?

The price of Aruba Wireless is higher than other products, but you'll get stability, performance, and functionality out of it.

On a scale of one to five, I'm rating the price of Aruba Wireless a three.

What other advice do I have?

I'm working with Aruba Wireless.

My company has a partnership with Aruba.

My company is a technology provider, so it's not an enterprise user of Aruba Wireless.

I have experience with both the on-premise and cloud versions of the product.

I would recommend Aruba Wireless for enterprise customers. The product applies to multiple verticals.

Overall, my rating for Aruba Wireless is eight out of ten, and it's a product that I would recommend to others.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Aruba Wireless
April 2026
Learn what your peers think about Aruba Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
885,880 professionals have used our research since 2012.
reviewer1775661 - PeerSpot reviewer
CEO at a tech services company with 51-200 employees
Real User
Feb 8, 2022
Helpful support, and good Instant On features, but the pricing needs to be better
Pros and Cons
  • "The most valuable features are the Instant On capabilities, including the controller."
  • "The most valuable features are the Instant On capabilities, including the controller."
  • "They should have more support for implementing Aruba Wireless in Smart Cities and outdoor applications."
  • "My main concern about this product is the price."

What is our primary use case?

We are a solution provider and Aruba Wireless is one of the products that we implement for our clients. It provides wireless network access to local users.

One of our implementations is in a hospital, and we have also installed it in a few government offices.

What is most valuable?

The most valuable features are the Instant On capabilities, including the controller. You don't need to have a separate controller.

What needs improvement?

They should have more support for implementing Aruba Wireless in Smart Cities and outdoor applications.

The price of this product could be improved.

For how long have I used the solution?

I have been working with Aruba Wireless products for more than five years.

What do I think about the stability of the solution?

Aruba Wireless is a stable product.

What do I think about the scalability of the solution?

This solution scales easily.

How are customer service and support?

The technical support is helpful.

How was the initial setup?

The initial setup was not difficult. We had an issue during the implementation, but we fixed it when we contacted support.

What's my experience with pricing, setup cost, and licensing?

My main concern about this product is the price. The cost is causing me to look at other vendors and competing products.

Which other solutions did I evaluate?

I am currently looking into dealing with similar products from Huawei. In our market, we are competing with other implementors.

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
An Quang Vu Phan Phan - PeerSpot reviewer
Senior Networking Pre-sales Engineer at a tech services company with 51-200 employees
MSP
Feb 4, 2022
Simple initial setup, beneficial product lifetime warranty, and integrates well
Pros and Cons
  • "The main features of Aruba Wireless in my country is its popularity, long hardware warranty when compared to other solutions, and it integrates well with our network access control solution."
  • "The main features of the Aruba Wireless are universal and effective, covering most uses, a lifetime hardware warranty that sets it apart from the competition and it integrates seamlessly with the network access control solution - Aruba Clearpass"
  • "The dashboards that represent the network access control in Aruba Wireless could improve."
  • "The GUI dashboards should be more user-friendly."

What is our primary use case?

We have many customers in the retail business using Aruba Wireless for their network.

What is most valuable?

The main features of the Aruba Wireless are universal and effective, covering most uses, a lifetime hardware warranty that sets it apart from the competition and it integrates seamlessly with the network access control solution - Aruba Clearpass

What needs improvement?

The GUI dashboards should more user-friendly.

For how long have I used the solution?

I have been using Aruba Wireless for approximately four years.

What do I think about the stability of the solution?

I found the Aruba Wireless to be a stable solution. It is more stable than competitors especially in roaming.

What do I think about the scalability of the solution?

The solution is scalable and stable 

How are customer service and support?

We have opened a support ticket with technical assistance and I would rate the support from Aruba Wireless a four out of five when comparing it to Cisco or Juniper.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used Juniper and Cisco networking products previously.

How was the initial setup?

The initial setup was simple to do.

What other advice do I have?

My advice to others that want to implement Aruba Wireless is they have to study the solution and have a good understanding. Aruba has a good academy for studying.

I rate Aruba Wireless a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer880782 - PeerSpot reviewer
Networking Enterprise Specialist at a educational organization with 5,001-10,000 employees
Real User
Feb 3, 2022
Simple to use but reliability could be improved
Pros and Cons
  • "Setup is straightforward."
  • "Setup is straightforward."
  • "The reliability could be improved."
  • "On a scale of one to five, I would give their technical support a two. It could be better."

What is most valuable?

It's simple to use.

What needs improvement?

The reliability could be improved.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the stability of the solution?

The stability could be improved. 

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

One a scale of one to five, I would give their technical support a two. It could be better.

How was the initial setup?

Setup is straightforward.

What other advice do I have?

I would rate this solution 7 out of 10. 

My advice is that if you don't have experience, you should find a partner for support rather than rely on the company.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Wifi Solution Architect at Netpro SpA
Reseller
Jan 13, 2022
A strong solution that's reliable and easy to expand
Pros and Cons
  • "Overall, it's a very strong solution."
  • "We sell the solution and we do due to the fact that we think it's the best solution overall."
  • "The pricing could always be better."
  • "Technical support needs work. It's hard to reach the right people you need to help you when you come face to face with issues."

What is our primary use case?

The product can be used in all verticals. There are different kinds of use cases. Mostly, it is used in corporate settings, however, we also use solutions for distribution centers, et cetera.

What is most valuable?

We sell the solution and we do due to the fact that we think it's the best solution overall. We usually are researching other solutions also, as you have to know what you're competing against. That said, we've never been disappointed by its capabilities.

Overall, it's a very strong solution.

The solution is stable.

The scalability is great. 

What needs improvement?

The pricing could always be better.

Technical support needs work. It's hard to reach the right people you need to help you when you come face to face with issues. 

I can't say that they are missing any features at this time. There's nothing I can think of needing in the next release. 

For how long have I used the solution?

We have been Aruba's partner for the last 16 years.

What do I think about the stability of the solution?

The stability is good. There are no bugs or glitches. It doesn't crash or freeze. It's very reliable. 

What do I think about the scalability of the solution?

We've found the solution to be scalable. If a company needs to expand it, it can do so easily.

How are customer service and support?

Technical support needs to be more responsive. It takes time to get to the proper person when you need help. The solution itself is better than the support on offer.

How was the initial setup?

For us, it's easy to set up. I don't know if this is the case for everyone, but for us, it's easy. We have people that are certified in solutions, including Aruba. We know how to handle implementations quite effectively.

The time it takes for the deployment depends on the size, however, usually, the process is one to two weeks.

What about the implementation team?

As integrators, we can implement this product for our clients. 

What's my experience with pricing, setup cost, and licensing?

We'd like Aruba to lower the cost of using the solution. 

Which other solutions did I evaluate?

While we really like Aruba, we usually are researching other solutions also, as you have to know what you're competing against.

What other advice do I have?

We sell wireless solutions. We are integrators. We also use the solution. We deal with multiple deployment versions.

If a company would like to add Aruba to their organization, they should first get a knowledgeable system integrator that knows the solution. If they do, the deployment will go well and they will be okay.

I'd rate the solution at a nine out of ten overall.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Project and Services Manager at Gensystems
Real User
Jan 8, 2022
Easy to set up, connect, and configure
Pros and Cons
  • "We were able to increase capacity very easily."
  • "It is very easy to connect and configure inside a network, even from a cell phone, and there can be about 50 or 60 pieces of equipment working at the same time without losing connection or velocity."
  • "They could work on energy consumption as this equipment needs a lot of energy."
  • "They could work on energy consumption as this equipment needs a lot of energy."

What is our primary use case?

We installed Aruba Wireless for some clients who needed to expand their network inside offices or homes.

What is most valuable?

It's an excellent solution overall. We were able to increase capacity very easily.

This type of equipment is easy - very easy to connect and configure inside a network. For example, you can use a cell phone to configure. It is very, very simple. 

When you want to check if the equipment is working it's quite straightforward. You can do it just with a cell phone. You can check if you've got any problem or any type of equipment connected to the network. It's useful to be able to check what the equipment is connected to or if there is a mesh connection between other APs. You don't need to use a physical cable.

While I haven't used it, Aruba has a server that can not just check the equipment, but also validate or log into the network. This type of server is wonderful, however, I don't know the name.

The initial setup is quite simple.

What needs improvement?

Many features are already in development. For example, Aruba Central, or the server to verify the type of equipment is connected to the network centrally. It's very useful and is a good solution for home or business, and it supports more than 200 pieces of equipment.

We're not really missing any features at this time. 

They could work on energy consumption as this equipment needs a lot of energy. This is probably what needs to be improved in the future, as, currently, this type of equipment consumes more than 60 watts. I understand that it needs more power to work, however, there must be a way to lessen it in future releases.

For how long have I used the solution?

We've worked with this solution throughout the year.

What do I think about the stability of the solution?

The solution is stable and allows you to connect any kind of equipment - cell phones, tablets, laptops, any type of equipment that has a wifi connection. It is very easy to connect. There are no issues. There can be about 50 or 60 pieces of equipment working at the same time without losing connection or velocity, or use of equipment.

What do I think about the scalability of the solution?

The solution can scale well and has helped us to increase capacity.

We don't have plans to increase usage at this time.

How was the initial setup?

We installed one first, the first AP, the first equipment, and the others' equipment could connect without a network cable - just by mesh, like a network without cables. We increased the capacity of the network with this type of technology solution.

It is very easy to use. You just load an app on your cell phone from the Apple Store. You can continue with this application on your cell phone.

What other advice do I have?

I would rate the solution at a ten out of ten. We've been quite satisfied with its capabilities. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Director at Guangdong Technion Institute of Technology
Real User
Feb 24, 2021
A powerful solution with efficient support yet requires seasoned IT staff to master
Pros and Cons
  • "It's a very stable system."
  • "With the powerful feature in ClearPass, AirWave, MM and other subsystems, this centrally managed Wi-Fi solution offers the University members and guests a unified user experience, enabling IT staff to administer all component, particularly in search of a technical issue."
  • "Not cost-effective."
  • "Aruba solution is not cheap."

What is our primary use case?

In this University, Wi-Fi is essential to the daily operations, from teaching, learning by staff and students to research by researchers. In recent two years, it contributes to our smart campus objectives, bridging IoT devices in multiple projects. 

How has it helped my organization?

With the powerful feature in ClearPass, AirWave, MM and other subsystems, this centrally managed Wi-Fi solution offers the University members and guests a unified user experience, enabling IT staff to administer all component, particularly in search of a technical issue. 

What is most valuable?

The ClearPass admin console provides an easy operating interface for checking every user's authentication steps, which is pretty useful to identify the root cause of an authentication issue. Also, the self-service portal allows end-users to manage their registered devices. 

What needs improvement?

Perhaps Aruba should publish some best practices for deploying its solution in different industries. 

For how long have I used the solution?

Aruba Wi-Fi solution has been a good partner in my University since 2017.

What do I think about the stability of the solution?

A very powerful Wi-Fi system.

How are customer service and technical support?

They provide very efficient support.

What's my experience with pricing, setup cost, and licensing?

Aruba solution is not cheap. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Updated: April 2026
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Buyer's Guide
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