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Anil Ergunsah - PeerSpot reviewer
Managing Partner & Technical Consultant at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
Feb 20, 2024
Provides all the needed security options, but the support should be faster
Pros and Cons
  • "The solution is secure."
  • "The support should be faster."

What is our primary use case?

We use the solution for corporate users and guest users who come to the company. We use it for IoT devices, like factory devices and cameras.

How has it helped my organization?

We have a multi-site design with Aruba. For small locations, we use Aruba Remote Access Point. We can open a VPN tunnel to the controllers, and the users can connect their servers securely. For example, we used a captive portal solution from Aruba. The guest users could log in using web portals without any tools.

What is most valuable?

We manage all wireless devices from Aruba Central. Aruba AirWave is an on-premise solution. If we have our own servers, we can use AirWave and troubleshoot wireless networks. It's a good management system. It enables easy troubleshoots and management. The solution is secure. It has all the security options.

What needs improvement?

The support should be faster.

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Aruba Wireless
January 2026
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For how long have I used the solution?

I have been using the solution for four or five years.

What do I think about the stability of the solution?

The tool is stable.

What do I think about the scalability of the solution?

The tool is scalable. We have about 3000 users.

How are customer service and support?

The support was better before. Now it is not good. It should be improved.

How was the initial setup?

The setup is complex for new users. Cloud deployment is easier than on-premise deployment. The deployment can be done in one to two days.

What about the implementation team?

The deployment can be done in-house. We can deploy devices from the cloud for remote locations. We need not go there. Aruba has a solution for zero-touch provisioning.

What's my experience with pricing, setup cost, and licensing?

The product is expensive. We need to renew the license to use the tool.

What other advice do I have?

I will recommend the solution to others. Overall, I rate the product a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SandeepGautam - PeerSpot reviewer
Channel Sales Manager at a consultancy with 1,001-5,000 employees
Real User
Nov 1, 2023
Offers centralized management of APs and switches
Pros and Cons
  • "The tool's most valuable feature is Aruba Central, which offers centralized management. You can manage its switches, APs, and data access. It is easy to manage the entire switches and APs. The solution is the best in terms of security and manageability."
  • "Our customers ask for a security portfolio, which the tool doesn't have."

What is most valuable?

The tool's most valuable feature is Aruba Central, which offers centralized management. You can manage its switches, APs, and data access. It is easy to manage the entire switches and APs. The solution is the best in terms of security and manageability. 

What needs improvement?

Our customers ask for a security portfolio, which the tool doesn't have. 

For how long have I used the solution?

I have been working with the product for three years. 

What do I think about the stability of the solution?

I rate Aruba Wireless' stability a nine out of ten. It comes with a limited lifetime warranty. 

What do I think about the scalability of the solution?

The solution is scalable. My territory has at least 70-80 customers. 

How was the initial setup?

The tool's deployment is easy. Its deployment depends on the network type and scope of work. Simple scenarios can be completed in a week. Complex networks take two to three months to complete. 

What other advice do I have?

Our customers who use Aruba Wireless are very much happy. We have a pre-sales team that helps us with solution design, POCs, installation, and implementation. Our customers appreciate this kind of support. I rate it a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Buyer's Guide
Aruba Wireless
January 2026
Learn what your peers think about Aruba Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,315 professionals have used our research since 2012.
Network Security Engineer at a consultancy with 11-50 employees
Real User
Oct 26, 2023
A cost-effective and highly scalable wireless networking that provides user-friendly interface and stability
Pros and Cons
  • "Its graphical user interface is designed to be user-friendly, making work more efficient."
  • "There has been a recent decrease in the level of support."

What is our primary use case?

The primary use is for facilitating client communication.

What is most valuable?

Its graphical user interface is designed to be user-friendly, making work more efficient.

What needs improvement?

There has been a recent decrease in the level of support. When issues arise, we often require additional support, and this aspect should be enhanced.

For how long have I used the solution?

I have been using it for more than three years.

What do I think about the stability of the solution?

If there is a controller in place, I would rate its stability abilities at around eight out of ten, as it tends to be quite stable. However, if it's a controller-less setup, using clusters of access points only, I would rate it lower, around six to seven out of ten. The stability tends to vary, especially when there's no central controller, which can make the configuration and management more challenging.

What do I think about the scalability of the solution?

There are around two to three thousand users who rely on wireless connections for their daily work. It demonstrates excellent scalability, and I would rate it around nine out of ten.

How are customer service and support?

I have noticed a decline in performance over the past two years, and I've been working with it for almost four years. The initial two years were quite satisfactory, but the performance has deteriorated since then. I would rate it six out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have experience using Cisco, HP Comware, Commvault, Palo Alto, and Fortinet.

How was the initial setup?

The initial setup process for these access points tends to be time-consuming. While other products can start up in as little as ten to fifteen minutes, these access points take longer to get going. They are relatively stable once configured. We've noticed that they can remain stable for a year or even longer initially.

What about the implementation team?

When it comes to installing access points, especially the IAPs, I've encountered some issues. These access points don't always remain stable, particularly during reboots or configuration changes. Even when I've configured ten access points, there's no guarantee that they will consistently come back online and perform as expected after a reboot or network interruption. This is a concern I'd like to highlight, and I believe the team should work on improving the stability of these access points.

What's my experience with pricing, setup cost, and licensing?

It offers a lower cost compared to other products, which is a significant advantage. I would rate it eight out of ten.

What other advice do I have?

I would recommend it due to its affordability, which stands out compared to other products. In terms of overall performance and management, I would rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Yaser_Altwailey - PeerSpot reviewer
Network Engineer at a government with 10,001+ employees
Real User
Top 5Leaderboard
Jan 4, 2023
User-friendly controller, highly stable, and good support
Pros and Cons
  • "The most valuable feature of Aruba Wireless is the controller. It is easy to use."
  • "We have an issue with the integration of Aruba Wireless with our LDAP servers."

What is our primary use case?

We are using Aruba Wireless for land ports for customs. The inspection guides use the solution while walking around with tablets.

What is most valuable?

The most valuable feature of Aruba Wireless is the controller. It is easy to use.

What needs improvement?

We have an issue with the integration of Aruba Wireless with our LDAP servers.

For how long have I used the solution?

I have been using Aruba Wireless for approximately six years.

What do I think about the stability of the solution?

I rate the stability of Aruba Wireless a ten out of ten.

What do I think about the scalability of the solution?

Aruba Wireless is a scalable solution.

We have approximately 200 users using this solution.

I rate the scalability of Aruba Wireless a nine out of ten.

How are customer service and support?

The support is good. However, they sometimes take some time to respond.

I rate the support from Aruba Wireless a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have previously used Cisco and Huawei solutions. The major difference with Huawei is it provides one single platform for the management of all of your features.

How was the initial setup?

The initial setup of Aruba Wireless is of a medium level of difficulty. However, it is not simple to configure. It took approximately one month to deploy.

We installed the devices everywhere on-premise and had the field engineer from Aruba Wireless first power up all the access points. We then tried to integrate it with the LDAP, but they found some problems. They had to change it with another system for it to work.

I rate the initial setup of Aruba Wireless a five out of ten.

What about the implementation team?

Two of our engineers had help from the two Aruba Wireless engineers for the implementation of Aruba Wireless.

What's my experience with pricing, setup cost, and licensing?

Aruba Wireless is the best for the price. Aruba Wireless is the least expensive, the second is Huawei, and the most expensive is Cisco. 

For every device, you need to get a license which is charged separately to add to the control for Aruba Wireless.

I rate the price of Aruba Wireless a nine out of ten.

What other advice do I have?

There is no maintenance required for the solution.

I recommend others who want to use Aruba Wireless should first determine the integration of which server they want. There can be some issues with devices that they connect to the switches.

I rate Aruba Wireless a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Anesu Chadziya - PeerSpot reviewer
BIS Management Trainee/IT Specialist at a hospitality company with 201-500 employees
Real User
Aug 22, 2022
Handles 10,000 users with ease and is easy to configure on-premises
Pros and Cons
  • "The solution has been helpful in improving the way our company functions."
  • "Configuration could be made easier with more bandwidth than they offer at the moment."

What is our primary use case?

Our company has a conference center and we use the solution for all our conferencing needs. 

How has it helped my organization?

The solution has been helpful in improving the way our company functions. 

What is most valuable?

The solution is easy to configure on-premise. We always got complaints about support for our prior solution so handling configuration in-house is easier. 

What needs improvement?

Configuration could be made easier with more bandwidth than they offer at the moment. 

For how long have I used the solution?

I have been using the solution for three years. 

What do I think about the stability of the solution?

The solution's stability is good. 

What do I think about the scalability of the solution?

The solution is very flexible and scalable. We have about 10,000 users and are at about 50% of maximum capacity. 

How are customer service and support?

We used to contract with outside, local vendors for technical support, but found them picky about their ability to respond. We now handle support on-premise. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Our company uses a few solutions for our conferencing needs including this solution and Ruckus Wireless. We added Aruba because we expanded and needed two solutions. 

How was the initial setup?

The initial setup was easy compared to other solutions. We have two staff members who maintain the solution. 

What about the implementation team?

We hired a third party for setup and it took about four months. I rate the setup experience an eight out of ten.

What was our ROI?

We have received a good return on investment. I would rate our ROI a six out of ten. 

What's my experience with pricing, setup cost, and licensing?

Licensing for the solution is based on number of users. There was also an initial setup fee, but I don't have those details. 

Which other solutions did I evaluate?

Our company looked at a few other options, but chose Aruba based on recommendations from other large businesses that compare in size/scope to ours.

What other advice do I have?

I rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
John McArdle - PeerSpot reviewer
Broadband Officer at a government with 51-200 employees
Real User
Aug 21, 2022
It's cost-effective but the signal strength isn't strong compared to some competitors.
Pros and Cons
  • "Price is one of the most important factors. We have a solution that's reasonably cost-effective when balanced against all the areas we need to cover."
  • "Aruba doesn't match some competitors in wireless signal strength. It isn't in the same class as Cisco Meraki, so I would use Cisco Meraki in situations where I need to cover a large open space. Meraki has more powerful signals going out."

What is our primary use case?

I have implemented Aruba for a few small customers. 

What is most valuable?

Price is one of the most important factors. We have a solution that's reasonably cost-effective when balanced against all the areas we need to cover. 

What needs improvement?

Aruba doesn't match some competitors in wireless signal strength. It isn't in the same class as Cisco Meraki, so I would use Cisco Meraki in situations where I need to cover a large open space. Meraki has more powerful signals going out.

Coverage and penetration have been the biggest disappointments. You should be able to connect to a visible Wifi access point. Often, people 20 meters away from an Aruba external access point need to move closer to get into the coverage radius. 

For how long have I used the solution?

I have used Aruba for the past couple of years.

What do I think about the stability of the solution?

Aruba Wireless is stable. 

What do I think about the scalability of the solution?

Aruba is scalable. I'm not doing dealing with the management or licensing, so I'm not aware of the costs compared to some other products.

How are customer service and support?

I would be using it through a third party, so I wouldn't go to Aruba for support directly.

Which solution did I use previously and why did I switch?

I rate Cisco Meraki higher than most others I've used in the same price range. Ruckus is stable, but it can be difficult to implement an external Wifi connection without some kind of problem with the cabling or something else.

Aruba is in roughly the same class as  Ubiquiti, which carries no licenses that I'm aware of. Ruckus is an excellent product to use for local government clients when I'm not planning to go back there. Plus, it has the advantage of being an HP-branded product. 

What's my experience with pricing, setup cost, and licensing?

All wireless solutions are relatively pricey in my experience. The cost of a Wifi access point is only part of it. The implementation cost is bigger. I'm paying just over €200 for an additional internal access point. An external access point costs us €676 plus VAT, so that's about €840 for an external AP.

What other advice do I have?

I rate Aruba Wireless about six out of 10. When planning for the cost of a project, you consider the price of different products, including operational and implementation costs, and make a judgment call. It's different if you have a portal. If you need to invest in a portal, it's difficult to transition away from that portal's brand. For example, if I have Ruckus access points in certain buildings and a Ruckus gateway handling all of those, I'm probably going to stick with Ruckus for any additional Wifi points. I'm not going to deviate from that.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network Team Leader at a retailer with 10,001+ employees
Real User
Jul 29, 2022
Easy to manage, reliable, and offers lots of features
Pros and Cons
  • "It offers an easy initial setup."
  • "There are some issues we occasionally have. However, they are easily remedied."

What is our primary use case?

The use case is basically for wireless authentication. We are also using Aruba clear path policy manager and we are providing our customers with free WiFi. We have our retail customers, where we give them free WiFi.

What is most valuable?

Their technological improvements and innovations are always great. They are up to market level. They’re always upgrading to whatever the latest technology is.

They are a bit of a monopoly solution.

It offers an easy initial setup.

The solution is pretty stable.

There are so many features. Even we are also not using the complete functionalities and features of Aruba. We need to explore more.

What needs improvement?

There are some issues we occasionally have. However, they are easily remedied.

Recently, HP acquired Aruba. There have been some changes in the licensing form. Platforms are changing. These kinds of things are slowly happening. However, it is not a problem.

The issue is that the delivery timelines have increased. That is not only for Aruba, even for all the partners; it is increased. That is something which they need to improve. The hardware takes too long to be delivered.

For how long have I used the solution?

I’ve been using the solution for seven years.

What do I think about the stability of the solution?

The solution is pretty stable. There are some issues; however, it’s all pretty fixable. For the most part, it doesn’t crash or freeze. It’s reliable.

What do I think about the scalability of the solution?

We have about 4,500 people on the solution. Everyone at all levels of the company uses it.

The solution is scalable. We started pretty small and we were able to grow as required. The number of people and the number of retail stores increase yearly.

How are customer service and support?

We pay our partners for technical support. They handle everything.

Which solution did I use previously and why did I switch?

We used to use Ruckus.

With Ruckus, we were in on the initial stage. We were facing a lot of issues depending on the management. With Aruba, we did a POC, and we were satisfied with that. That's why we moved to them.

How was the initial setup?

The solution is simple to set up.

The configuration and everything it is pretty straightforward. We are using Aruba’s central console to manage the wireless. There are no complications, actually.

On the initial level, it took two months to complete the complete projects and everything.

In terms of maintenance, we are paying our partner for an AMC annual maintenance contract. We are paying yearly, and they are just maintaining our network. They're managing everything. We have around 20 people working on their team to support us.

What about the implementation team?

We have a partner who is working on this with us, and they are the ones implementing the solution. They're managing our infrastructure also.

What was our ROI?

We are not calculating any kind of ROI as it's an infrastructure solution and therefore, we cannot calculate any kind of ROI here. It's used for the basic infrastructure.

What's my experience with pricing, setup cost, and licensing?

We pay a yearly licensing fee.

I’m not sure of the exact cost. We are negotiating our pricing and can do so on a global level. When we were comparing it to others, we found it to be reasonably priced.

What other advice do I have?

We’re end-users and work with Aruba partners.

This is an in-house solution and we use the latest version.

I’d rate the solution nine out of ten.

For new users, Aruba can be a good solution. The hardware portfolio is great. They have instant access points for small-scale businesses to medium size and even large businesses. They have all kinds of portfolios in their hardware catalog. Even for COVID times, they also introduce access points for the work from home. These kinds of things are there already in their portfolio. When we are plugging in their stack, we can leverage Aruba Central, Aruba Wireless, Aruba Switches, et cetera. It's easy to manage. Everything is managed under a central console.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Alessandro Salvadori - PeerSpot reviewer
Sales Engineer at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
Nov 26, 2024
Stable network management enhanced by cost-efficient improvements
Pros and Cons
  • "The most beneficial feature for network management is stability."
  • "I would rate their scalability as ten out of ten."
  • "The product should be more affordable, especially the cloud and console for the Aruba product as it is currently very expensive."
  • "The product should be more affordable, especially the cloud and console for the Aruba product as it is currently very expensive."

What is our primary use case?

We are using Aruba's high-end switches such as the Aruba 600 and 6000, as well as Aruba access points.

How has it helped my organization?

So far, it works well and the product is stable.

What is most valuable?

The most beneficial feature for network management is stability.

What needs improvement?

The product should be more affordable, especially the cloud and console for the Aruba product as it is currently very expensive.

For how long have I used the solution?

I have been working with Aruba Wireless for a few years.

What do I think about the stability of the solution?

The product is stable, and it has good availability in our country and region.

What do I think about the scalability of the solution?

I would rate their scalability as ten out of ten.

How are customer service and support?

I would rate their technical support nine out of ten. Both for Aruba Instant and Aruba Wireless, technical support would receive this rating.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have not worked with any other wireless products before Aruba.

What's my experience with pricing, setup cost, and licensing?

The pricing seems reasonable compared to other brands; however, it is too expensive for smaller businesses.

What other advice do I have?

I would rate the overall solution nine out of ten. I hope for a licensing model that makes it more affordable for smaller businesses.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
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Updated: January 2026
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