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Team Leader Network and Communications at a comms service provider with 1,001-5,000 employees
Real User
Top 20
A user-friendly solution to manage a wireless network
Pros and Cons
  • "I really like the user interface."
  • "Better integration between the controller and the ClearPass portal would be a nice change."

What is our primary use case?

We use Aruba Wireless strictly for corporate use. Within our company, there are slightly over 100 people using this solution.

What is most valuable?

I really like the user interface.

What needs improvement?

Better integration between the controller and the ClearPass portal would be a nice change. Currently, they're separated, but if they could be combined and managed in one portal it would be much better.

For how long have I used the solution?

I have been using Aruba Wireless for three years.

What do I think about the scalability of the solution?

We have been experiencing some scalability and stability issues on our Apple devices.

What's my experience with pricing, setup cost, and licensing?

There are a lot of competing solutions on the market. I think Aruba should lower their prices.

What other advice do I have?

Aruba Wireless is a very good solution. Should you choose this solution, be sure to start from the beginning and learn as much as you can. This way, you will have a better understanding of its uses — how to navigate and use it properly.

On a scale from one to ten, I would give this solution a rating of eight. I can't give it a higher rating because of the issues we have experience with our Macintosh devices.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
MichaelZhang
IT Director at Guangdong Technion Institute of Technology
Real User
Top 5Leaderboard
A powerful solution with efficient support yet requires seasoned IT staff to master
Pros and Cons
  • "It's a very stable system."
  • "Not cost-effective."

What is our primary use case?

In this University, Wi-Fi is essential to the daily operations, from teaching, learning by staff and students to research by researchers. In recent two years, it contributes to our smart campus objectives, bridging IoT devices in multiple projects. 

How has it helped my organization?

With the powerful feature in ClearPass, AirWave, MM and other subsystems, this centrally managed Wi-Fi solution offers the University members and guests a unified user experience, enabling IT staff to administer all component, particularly in search of a technical issue. 

What is most valuable?

The ClearPass admin console provides an easy operating interface for checking every user's authentication steps, which is pretty useful to identify the root cause of an authentication issue. Also, the self-service portal allows end-users to manage their registered devices. 

What needs improvement?

Perhaps Aruba should publish some best practices for deploying its solution in different industries. 

For how long have I used the solution?

Aruba Wi-Fi solution has been a good partner in my University since 2017.

What do I think about the stability of the solution?

A very powerful Wi-Fi system.

How are customer service and technical support?

They provide very efficient support.

What's my experience with pricing, setup cost, and licensing?

Aruba solution is not cheap. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Gaurav Vyas
Head Of Information Technology at Jekson Vision Pvt Ltd
Real User
Top 5Leaderboard
Good functionality, straightforward to set up, and the technical support is okay

What is our primary use case?

We are using this solution to provide office internet for our clients.

What is most valuable?

The functionality is very high and we can properly meet the clients' requirements.

What needs improvement?

When we connect to Wi-Fi devices it could be easier because sometimes, it takes a lot of time to complete. It is not as easy as some other products to configure, including setting policies. Otherwise, everything is fine.

For how long have I used the solution?

I have been working with Aruba Wireless for the past four years.

What do I think about the stability of the solution?

I have not found any bugs or glitches in this product.

What do I think about the scalability of the solution?

We have more than 100 users.

How are customer service

What is our primary use case?

We are using this solution to provide office internet for our clients.

What is most valuable?

The functionality is very high and we can properly meet the clients' requirements.

What needs improvement?

When we connect to Wi-Fi devices it could be easier because sometimes, it takes a lot of time to complete.

It is not as easy as some other products to configure, including setting policies.

Otherwise, everything is fine.

For how long have I used the solution?

I have been working with Aruba Wireless for the past four years.

What do I think about the stability of the solution?

I have not found any bugs or glitches in this product.

What do I think about the scalability of the solution?

We have more than 100 users.

How are customer service and technical support?

Technical support is alright.

How was the initial setup?

The initial setup is okay. It is straightforward and we have no issues with it.

What's my experience with pricing, setup cost, and licensing?

The price of Aruba Wireless should be cheaper.

What other advice do I have?

For the most part, there is nothing that needs to be added and I can recommend this product.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
DImo Dimov
R&D Engineer IC Design at inLab Ltd
Reseller
Top 5
Stable, scalable, and flexible featured with helpful customer service

What is our primary use case?

We use the product predominately for beacons and peer devices.

What is most valuable?

It has very flexible features.

What needs improvement?

I believe more security options are needed.

For how long have I used the solution?

I have been using the product for seven or eight years.

What do I think about the stability of the solution?

We have not had any problems with the stability of the product.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and technical support?

When we have had to use support, everything from the service was helpful.

Which solution did I use previously and why did I switch?

We have used Cisco products in the past.

How was the initial setup?

The…

What is our primary use case?

We use the product predominately for beacons and peer devices.

What is most valuable?

It has very flexible features.

What needs improvement?

I believe more security options are needed.

For how long have I used the solution?

I have been using the product for seven or eight years.

What do I think about the stability of the solution?

We have not had any problems with the stability of the product.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and technical support?

When we have had to use support, everything from the service was helpful.

Which solution did I use previously and why did I switch?

We have used Cisco products in the past.

How was the initial setup?

The setup is not a problem, it only took five minutes or so.

What about the implementation team?

We used five technicians for the deployment of the product.

What other advice do I have?

I rate Aruba Wireless a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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