The primary use case for Aruba Wireless is for wireless network solutions. Clients use Aruba Wireless for various networking needs.
Senior Solution Engineer at Solutions by STC
Impressive network management with good flexibility and excellent support
Pros and Cons
- "Support for both on-premises and cloud environments has proven effective for network management."
- "The pricing could be better."
What is our primary use case?
How has it helped my organization?
The solution supports both on-premises and cloud environments, catering to many customers who use either of the deployment methods.
What is most valuable?
Support for both on-premises and cloud environments has proven effective for network management. It contributes to stability, as many customers do not face network downtimes or issues.
What needs improvement?
The pricing could be better, especially with potential discounts for partners.
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Aruba Wireless
April 2025

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For how long have I used the solution?
We have been using Aruba Wireless for over ten years.
What do I think about the stability of the solution?
The solution is very stable. Many customers do not complain about the product or network downtimes.
What do I think about the scalability of the solution?
I would rate the scalability of this solution as a ten. It scales impressively well.
How are customer service and support?
The customer service and technical support are excellent. I would rate it as high quality.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Aruba Wireless is straightforward.
What's my experience with pricing, setup cost, and licensing?
The pricing of Aruba Wireless is competitive, especially compared to solutions like Cisco. The overall cost is considered reasonable.
What other advice do I have?
I recommend Aruba Wireless because of its competitive pricing, user-friendly technology, and strong after-sales support.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Sep 25, 2024
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Channel Sales Manager at Denave
Offers centralized management of APs and switches
Pros and Cons
- "The tool's most valuable feature is Aruba Central, which offers centralized management. You can manage its switches, APs, and data access. It is easy to manage the entire switches and APs. The solution is the best in terms of security and manageability."
- "Our customers ask for a security portfolio, which the tool doesn't have."
What is most valuable?
The tool's most valuable feature is Aruba Central, which offers centralized management. You can manage its switches, APs, and data access. It is easy to manage the entire switches and APs. The solution is the best in terms of security and manageability.
What needs improvement?
Our customers ask for a security portfolio, which the tool doesn't have.
For how long have I used the solution?
I have been working with the product for three years.
What do I think about the stability of the solution?
I rate Aruba Wireless' stability a nine out of ten. It comes with a limited lifetime warranty.
What do I think about the scalability of the solution?
The solution is scalable. My territory has at least 70-80 customers.
How was the initial setup?
The tool's deployment is easy. Its deployment depends on the network type and scope of work. Simple scenarios can be completed in a week. Complex networks take two to three months to complete.
What other advice do I have?
Our customers who use Aruba Wireless are very much happy. We have a pre-sales team that helps us with solution design, POCs, installation, and implementation. Our customers appreciate this kind of support. I rate it a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Aruba Wireless
April 2025

Learn what your peers think about Aruba Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
857,028 professionals have used our research since 2012.
Software Engineer at a retailer with 10,001+ employees
It doesn't require a controller, has an easy-to-navigate GUI, and shows statistics that give you a lot of insight, but the syncing between the cloud and the APs is inconsistent
Pros and Cons
- "What I like best about Aruba Wireless is that it doesn't need a controller. The product also has a GUI that's easy to navigate."
- "Aruba Wireless is a good product, but it still has some issues, especially at the beginning, where there's inconsistent syncing between the cloud and the APs. Sometimes, there's also a little lag when accessing the query."
What is our primary use case?
We deployed Aruba Wireless in our corporate head office, where we have a lot of business users. We use the product both as corporate WiFi and guest platform.
What is most valuable?
What I like best about Aruba Wireless is that it doesn't need a controller.
The product also has a GUI that's easy to navigate.
I also like that Aruba Wireless shows statistics that give you a lot of insight.
What needs improvement?
Aruba Wireless is a good product, but it still has some issues, especially at the beginning, where there's inconsistent syncing between the cloud and the APs. Sometimes, there's also a little lag when accessing the query.
For how long have I used the solution?
I started using Aruba Wireless two years ago.
What do I think about the stability of the solution?
Aruba Wireless is a stable product.
What do I think about the scalability of the solution?
I find Aruba Wireless scalable.
How are customer service and support?
We've contacted Aruba Wireless support many times, but there weren't proper resolutions. Cases remain open for a few days, and then they'll automatically resolve. Then, sometimes, those cases will reappear.
Aruba support would be a four on a scale of one to five.
Which solution did I use previously and why did I switch?
My company has a particular office on Cisco APs, then replaced completely with Aruba Wireless, one of the most extensive Aruba deployments in the company.
My company is still planning to switch from Cisco Wireless to Aruba Wireless in other offices. However, concerning Cisco Wireless, the product is pretty stable and solid. It has been running for years, but eighty percent of the environment is on Cisco Wireless, which Aruba Wireless will eventually replace.
How was the initial setup?
Deploying Aruba Wireless is pretty straightforward.
It took several days to complete the deployment because the office was enormous and the number of APs deployed was quite significant.
It took one to two months to pre-stage, install, and make Aruba Wireless stable.
What about the implementation team?
My company pre-staged the equipment and the APs, and then initially, the deployment team had a few issues during the Aruba Wireless installation.
A third-party team deployed the product for my company.
What was our ROI?
As Aruba Wireless doesn't require a controller, my company saved some money, so there's ROI from the product.
What's my experience with pricing, setup cost, and licensing?
I don't know the exact costs associated with Aruba Wireless, but I have a rough idea, and it's not too cheap, though it's less costly than Cisco Wireless. Pricing for Aruba Wireless is moderate. It's a three out of five.
What other advice do I have?
I have experience with both Cisco Wireless and Aruba Wireless.
My company uses Aruba Wireless IAP-245.
It's a centrally-managed cloud product.
Daily, the number of Aruba Wireless users varies. If there's a meeting, then many high-profile users will come. At least two or three times a week, there will be many product users, for example, IT engineers, designers, finance people, and people from other teams.
My advice for anyone looking into implementing Aruba Wireless is that it depends on the use cases. You get all the features available in Cisco Wireless at a lesser price, but in terms of support and stability, Cisco is ahead of Aruba. However, Aruba Wireless is a good option when considering the price and if you're a mid-sized organization.
Aruba Wireless gets a seven out of ten from me.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate Director – Network & Cyber security at Microland Limited
Very stable, reasonably priced and great for small to medium size organizations
Pros and Cons
- "Reasonably priced and great for small to medium size organizations."
- "Lacks a heat map analysis and a cloud-based wireless controller."
What is our primary use case?
I work for an international service integrating company and we provide resources that are distributed internationally. We use Wireless for our branch and remote locations, and it's mainly for the internet. We are service integrators and deploy this solution as well as provide support to multiple customers. I am the director of technology and we are currently customers of Aruba.
What is most valuable?
Reasonably priced and great for small to medium size organizations. One positive is that they're not constantly providing upgrades and that reduces exposure to complications.
What needs improvement?
I haven't yet seen a cloud-based wireless controller in Aruba and I'm waiting for that as well as a heat map analysis which is also lacking. I'd like to see application visibility in the next release on the inbound and outbound traffic flow.
What do I think about the stability of the solution?
The solution is working well and we haven't had any issues with stability. Traffic flow is starting to increase now that workers are returning to the office, and we're likely to move to Wi-Fi 6 or Wi-Fi 7 in the near future.
How are customer service and support?
Getting a response from technical support is really tough and is a pain point for us. It doesn't flow like in Cisco Tech.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is pretty easy, certainly not as complicated as Cisco. There aren't many upgrades or major bugs so it's more stable than Cisco. Deployment time depends on the size of the project. A small site will take about two weeks, a larger project might take three or four weeks. We have nine engineers supporting Aruba.
What's my experience with pricing, setup cost, and licensing?
I'm unaware of the cost but I know it's cheaper than Cisco and that is why Aruba generally wins when a contract goes to tender or in the procurement phase.
What other advice do I have?
A key factor is to ensure the solution suits your requirements. If a smaller organization is looking for an on-prem solution, then Aruba would fit in. For larger deployments, it would be better to go with Cisco. If you're an organization with 400 different sites, Cisco is the way to go. Aruba has proven itself for smaller to midsize deployments.
The solution does what it's meant to and I'm happy with it. I rate this solution eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
BIS Management Trainee/IT Specialist at Rainbow Tourism Group
Handles 10,000 users with ease and is easy to configure on-premises
Pros and Cons
- "The solution has been helpful in improving the way our company functions."
- "Configuration could be made easier with more bandwidth than they offer at the moment."
What is our primary use case?
Our company has a conference center and we use the solution for all our conferencing needs.
How has it helped my organization?
The solution has been helpful in improving the way our company functions.
What is most valuable?
The solution is easy to configure on-premise. We always got complaints about support for our prior solution so handling configuration in-house is easier.
What needs improvement?
Configuration could be made easier with more bandwidth than they offer at the moment.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
The solution's stability is good.
What do I think about the scalability of the solution?
The solution is very flexible and scalable. We have about 10,000 users and are at about 50% of maximum capacity.
How are customer service and support?
We used to contract with outside, local vendors for technical support, but found them picky about their ability to respond. We now handle support on-premise.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Our company uses a few solutions for our conferencing needs including this solution and Ruckus Wireless. We added Aruba because we expanded and needed two solutions.
How was the initial setup?
The initial setup was easy compared to other solutions. We have two staff members who maintain the solution.
What about the implementation team?
We hired a third party for setup and it took about four months. I rate the setup experience an eight out of ten.
What was our ROI?
We have received a good return on investment. I would rate our ROI a six out of ten.
What's my experience with pricing, setup cost, and licensing?
Licensing for the solution is based on number of users. There was also an initial setup fee, but I don't have those details.
Which other solutions did I evaluate?
Our company looked at a few other options, but chose Aruba based on recommendations from other large businesses that compare in size/scope to ours.
What other advice do I have?
I rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Team Leader at a retailer with 10,001+ employees
Easy to manage, reliable, and offers lots of features
Pros and Cons
- "It offers an easy initial setup."
- "There are some issues we occasionally have. However, they are easily remedied."
What is our primary use case?
The use case is basically for wireless authentication. We are also using Aruba clear path policy manager and we are providing our customers with free WiFi. We have our retail customers, where we give them free WiFi.
What is most valuable?
Their technological improvements and innovations are always great. They are up to market level. They’re always upgrading to whatever the latest technology is.
They are a bit of a monopoly solution.
It offers an easy initial setup.
The solution is pretty stable.
There are so many features. Even we are also not using the complete functionalities and features of Aruba. We need to explore more.
What needs improvement?
There are some issues we occasionally have. However, they are easily remedied.
Recently, HP acquired Aruba. There have been some changes in the licensing form. Platforms are changing. These kinds of things are slowly happening. However, it is not a problem.
The issue is that the delivery timelines have increased. That is not only for Aruba, even for all the partners; it is increased. That is something which they need to improve. The hardware takes too long to be delivered.
For how long have I used the solution?
I’ve been using the solution for seven years.
What do I think about the stability of the solution?
The solution is pretty stable. There are some issues; however, it’s all pretty fixable. For the most part, it doesn’t crash or freeze. It’s reliable.
What do I think about the scalability of the solution?
We have about 4,500 people on the solution. Everyone at all levels of the company uses it.
The solution is scalable. We started pretty small and we were able to grow as required. The number of people and the number of retail stores increase yearly.
How are customer service and support?
We pay our partners for technical support. They handle everything.
Which solution did I use previously and why did I switch?
We used to use Ruckus.
With Ruckus, we were in on the initial stage. We were facing a lot of issues depending on the management. With Aruba, we did a POC, and we were satisfied with that. That's why we moved to them.
How was the initial setup?
The solution is simple to set up.
The configuration and everything it is pretty straightforward. We are using Aruba’s central console to manage the wireless. There are no complications, actually.
On the initial level, it took two months to complete the complete projects and everything.
In terms of maintenance, we are paying our partner for an AMC annual maintenance contract. We are paying yearly, and they are just maintaining our network. They're managing everything. We have around 20 people working on their team to support us.
What about the implementation team?
We have a partner who is working on this with us, and they are the ones implementing the solution. They're managing our infrastructure also.
What was our ROI?
We are not calculating any kind of ROI as it's an infrastructure solution and therefore, we cannot calculate any kind of ROI here. It's used for the basic infrastructure.
What's my experience with pricing, setup cost, and licensing?
We pay a yearly licensing fee.
I’m not sure of the exact cost. We are negotiating our pricing and can do so on a global level. When we were comparing it to others, we found it to be reasonably priced.
What other advice do I have?
We’re end-users and work with Aruba partners.
This is an in-house solution and we use the latest version.
I’d rate the solution nine out of ten.
For new users, Aruba can be a good solution. The hardware portfolio is great. They have instant access points for small-scale businesses to medium size and even large businesses. They have all kinds of portfolios in their hardware catalog. Even for COVID times, they also introduce access points for the work from home. These kinds of things are there already in their portfolio. When we are plugging in their stack, we can leverage Aruba Central, Aruba Wireless, Aruba Switches, et cetera. It's easy to manage. Everything is managed under a central console.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
General Manager - Network and Infrastructure Security Business Unit at a computer software company with 51-200 employees
We've gone two years without downtime
Pros and Cons
- "I think Aruba Wireless' Wi-Fi 6 capability is something that really makes a difference. We used to have bottlenecks. Each user has one laptop on one mobile device, so that equals 40 devices connecting to one AP. The Wi-Fi 5 series couldn't handle the traffic during peak hours, and when I say "peak hours," I mean Monday at 11 a.m. We used to see a lot of packet drops, but we haven't seen that problem at all since we moved to Wi-Fi 6."
- "There is a long queue whenever we reach out to support, and we have to wait for them to answer calls. Once we get in touch with them, we have to coordinate with different teams, so our engineers struggle to understand who are the correct team members. I think support is another area where Aruba needs to improve."
What is our primary use case?
We use Aruba Wireless to direct all enterprise traffic, including emails, video calls, and browsing. Each office typically has between 50 to 150 users. My biggest office has 150 users, and the smallest office has 25. Depending on the strength, we use the APs.
All of our users access the internet through a wireless connection, and we do a lot of Zoom calls through Aruba Wireless. We send emails and have internal tools like Zoho, NetSuite, and cloud applications like G Suite or Office 365. Everything goes through the Aruba Wireless.
What is most valuable?
I think Aruba Wireless' Wi-Fi 6 capability is something that really makes a difference. We used to have bottlenecks. Each user has one laptop on one mobile device, so that equals 40 devices connecting to one AP. The Wi-Fi 5 series couldn't handle the traffic during peak hours, and when I say "peak hours," I mean Monday at 11 a.m. We used to see a lot of packet drops, but we haven't seen that problem at all since we moved to Wi-Fi 6.
What needs improvement?
Aruba needs to improve two things. One is security. These days, security is about more than just the endpoints — it's also about the devices connecting to the endpoints. They need to improve wireless intrusion detection and prevention. If Aruba can do something like that, I think it would be a game-changer. The second thing is the range. Before Aruba, we had Ruckus, which covers a larger area than Aruba.
For how long have I used the solution?
We have been using Aruba Wireless for about two and a half years.
What do I think about the stability of the solution?
Aruba Wireless is stable.
What do I think about the scalability of the solution?
Aruba Wireless is highly scalable because it also offers a cloud version of the controllers where you can add as many APs as you want. You can add close to 10,000 APs, so it's really scalable for us.
How are customer service and support?
I rate Aruba technical support six out of 10. We have a hard time connecting with them every time. There is a long queue whenever we reach out to support, and we have to wait for them to answer calls. Once we get in touch with them, we have to coordinate with different teams, so our engineers struggle to understand who are the correct team members. I think support is another area where Aruba needs to improve.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We previously used Extreme Aerohive then we started using Cisco Meraki for some of our locations. We had Meraki at one or two of our offices, but we decided it was too costly, so we shifted to Aruba.
We've also used Ruckus Wireless, which is an 802.1X solution. Ruckus lacked a security feature that is available in Aruba. We didn't want to compromise on security with Ruckus even though the range is really good. It can cover larger areas and a greater number of devices. However, we are an organization that places a high premium on security, so that is why we switched to Aruba.
I think Meraki and Aruba can go hand in hand, but Meraki is expensive, and the OpEx is costly. You need to renew the licenses every year, so it's a lot of overhead. Meraki is a fantastic solution apart from that.
How was the initial setup?
Setting up Aruba was straightforward. We did the initial deployment on our own. After we got the Aruba Central licenses, Aruba's team provisioned the first five APs and prepared documentation on how to do provisioning. My team was quickly able to do that. We completed everything in a day and had it running without any challenges.
What was our ROI?
We had a lot of downtime with Aerohive. The AP used to reset every three days or four days, and we would lose connectivity. Zoom calls were interrupted, and emails failed to send. Even my company's founder faced many challenges with the wireless. But after shifting to Aruba, we haven't seen any downtime. We've gone two years without downtime, so we are doing well now.
What's my experience with pricing, setup cost, and licensing?
The price of Aruba Wireless is fairly reasonable. It was within our budget.
What other advice do I have?
I rate Aruba Wireless eight out of 10. If you're an enterprise customer like us working with applications daily, you should check out Aruba. However, if you're an educational institution, a large stadium, an auditorium, or something like that, I suggest Ruckus.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Deputy General Manager at Meril Life Sciences Pvt. Ltd
Stable, with a guest management feature and good technical support
Pros and Cons
- "For my organization, the most critical feature of Aruba Wireless is guest management."
- "An area for improvement in Aruba Wireless is creating a DMZ. Without Aruba ClearPass, you need to allow guess access directly via the internet, which means you need to implement the security in between, so this is what I'd like Aruba to improve in the product."
What is our primary use case?
We're using Aruba Wireless as a wireless access point, particularly Aruba AP-505.
We're also using Aruba Wireless for guest management purposes.
What is most valuable?
For my organization, the most critical feature of Aruba Wireless is guest management.
What needs improvement?
An area for improvement in Aruba Wireless is creating a DMZ. Without Aruba ClearPass, you need to allow guess access directly via the internet, which means you need to implement the security in between, so this is what I'd like Aruba to improve in the product.
Another area for improvement in Aruba Wireless is delivery because right now, in the COVID-19 pandemic, the product doesn't have much availability. There's a limited supply of semiconductors, so I want Ariba to increase Aruba Wireless production. The product needs to be available and delivered to customers faster.
For how long have I used the solution?
I've been working with Aruba Wireless since 2016.
What do I think about the stability of the solution?
I would rate the stability of Aruba Wireless as nine out of ten.
What do I think about the scalability of the solution?
From a scalability point of view, I don't see any challenges with scaling Aruba Wireless. After all, my organization only has one office and only needs approximately fifty APs.
How are customer service and support?
Aruba Wireless has good technical support.
Which solution did I use previously and why did I switch?
We used Cisco, the older technology, before using Aruba Wireless. We were not getting guest management as a feature on Cisco, while Aruba Wireless came up with guest management via Aruba ClearPass, so we started using Aruba Wireless.
How was the initial setup?
The initial setup for Aruba Wireless was easy. It was so simple. My organization used it as a standalone solution.
Deploying the product took approximately six months.
What about the implementation team?
We implemented Aruba Wireless through a consultant. Our experience with the consultant was good. He provided good support without the need for any intervention. The product was implemented well and working per our requirements.
What's my experience with pricing, setup cost, and licensing?
The commercial department handles the Aruba Wireless license for my organization, so I cannot comment on the product's pricing.
What other advice do I have?
I have experience with Aruba Wireless.
My organization is an Aruba Wireless customer.
My organization has three administrators of the product. Currently, there is no plan to increase Aruba Wireless usage.
I'd tell anyone looking to implement the product that Aruba Wireless works well in my environment. I have no complaints about it, so I can only say this.
Overall, I'd rate Aruba Wireless as eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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