Aruba Wireless Reviews

Our primary use case of the solution is hospitality.

The most valuable feature is that it can be tuned much more than other vendors, giving you more options to execute. 

The solution can be improved by simplifying the configuration. I would like to see a more user-friendly GUI that is not so easily confused when configuring clusters or even a single node when people are not paying attention to what layer they are configuring, whether it be at the mobility master level or at the node level. I would like to see more analytics that can help us pinpoint the cause of reduced performance related to the airtime and number of SSIDs being used.

I have been using the solution for two years.

I consider the solution to be stable.

I believe the solution is scalable.

The support team for the solution is good and always eager to help.

Positive

The initial setup is more complex than other solutions. You need to understand the technology, the way it's configured, and the way you have to set it up. The solution requires more knowledge and more commitment than others.

We implemented it in-house.

The pricing has increased and it was always more costly than some of the other solutions available.

I evaluated Ruckus and Meraki Wireless before choosing the solution.

I give the solution a nine out of ten.

Although there are other solutions available and some with a lower initial cost, they don't offer the same level of integration with IoT as this solution without having to add additional hardware, which ends up costing more.

I recommend that you gather all the requirements and define the API groups before the deployment of this solution.

Our company has a conference center and we use the solution for all our conferencing needs. 

The solution has been helpful in improving the way our company functions. 

The solution is easy to configure on-premise. We always got complaints about support for our prior solution so handling configuration in-house is easier. 

Configuration could be made easier with more bandwidth than they offer at the moment. 

I have been using the solution for three years. 

The solution's stability is good. 

The solution is very flexible and scalable. We have about 10,000 users and are at about 50% of maximum capacity. 

We used to contract with outside, local vendors for technical support, but found them picky about their ability to respond. We now handle support on-premise. 

Neutral

Our company uses a few solutions for our conferencing needs including this solution and Ruckus Wireless. We added Aruba because we expanded and needed two solutions. 

The initial setup was easy compared to other solutions. We have two staff members who maintain the solution. 

We hired a third party for setup and it took about four months. I rate the setup experience an eight out of ten.

We have received a good return on investment. I would rate our ROI a six out of ten. 

Licensing for the solution is based on number of users. There was also an initial setup fee, but I don't have those details. 

Our company looked at a few other options, but chose Aruba based on recommendations from other large businesses that compare in size/scope to ours.

I rate this solution an eight out of ten. 

Aruba Wireless does not have too many distinguishing feature sets. However, tunneling is more flexible in this solution than other solutions, such as Ruckus.

Aruba Wireless could improve the dashboard. It is not straightforward or intuitive to use and could be more user-friendly. For IT employees the dashboards are fine but when it comes to the end-user it is difficult. The Mobility Controller dashboard is not meant for non-IT employees.

I have been using Aruba Wireless for approximately 12 years.

Aruba Wireless is a stable solution. The controllers have been working well for over four years, but I have replaced a few APs.

I rate the stability of Aruba Wireless an eight out of ten.

Aruba Wireless is scalable. However, you need to purchase certain models of the solution to have high limits. For example, the 7210 model has hard-coded limits that I cannot increase.

We primarily support hotels and I have completed 500 rooms. The system can handle approximately 500 to 1000 users.

When we need to escalate to a priority one case it is difficult.

I rate the support of Aruba Wireless a two out of five.

Neutral

I have used Ruckus previously and when I compare this solution to Ruckus, they are both very similar. I implement both of them.

The initial setup of Aruba Wireless is a lot easier to do than on other solutions.

The price of Aruba Wireless could improve. It is expensive. However, I am able to reduce my costs because I do not use all the features in the controller, such as the AD integration and other enterprise features.

I prefer Ruckus over Aruba Wireless.

I rate Aruba Wireless an eight out of ten.

We operate in the education sector and we use it for our staff and students to access our cloud-based application. This includes our learning management system, Canvas and a few systems. We also use it for our guests on site.

This is the second time I've implemented and installed this solution and I think it is outstanding. The support is excellent and so is the hardware. We don't need much support because nothing really goes wrong.

We have been using this solution for 10 years.

This is a stable solution. 

This is a scalable solution. We have 3,500 users in our organisation supported by Aruba. 

The customer service and support for this solution is excellent. 

Positive

We previously used Cisco. We were contacted by Aruba and had some fantastic demonstrations from them. We talked to other schools that had already implemented the solution. We looked at Gartner reports and where they sat in terms of their support, their product and their reputation in the market. We did extensive research on Aruba before switching.

The initial setup is straightforward. 

We did enlist the help of network consultants to complete the setup for us. Three consultants were involved in the deployment and it took three days. 

What I really like about the company is they stay in touch with us and let us know what their roadmap is and what developments are coming. They are not just a company that sells you their solution and then disappears.

Aruba is a sound business investment because we hardly ever experience any issues. On one occasion when we had a failure, their support team helped us immediately.

I would rate this solution a ten out of ten.

We're upgrading from version 9 to version 10, but I'm satisfied with the new proposed upgrade.

The solution is deployed on-premises.

Aruba Wireless is reliable, and the signal strength is pretty good. The controller has good features.

I want to have a virtual controller, so I would like to see integration with other vendors of the LAN network. We need security features to recognize the traffic source and to apply Zero Trust security.

I have used this solution for nine years.

The stability is excellent. I would rate it as nine out of ten.

I would rate the scalability as eight out of ten.

We have multiple canvases and sites, so it's easy to scale up and across the same controller within the same enterprise network. When we add new access points, there is a limitation in the virtual appliance, but it's not that bad.

Technical support in Aruba is very good. It's better than other solutions' support.

I would rate technical support as eight out of ten.

Deployment was done through a third party.

The price is reasonable. I would rate the cost as 8 out of 10.

I would rate the solution as nine out of ten. 

We made an evaluation between Aruba and other vendors, and we've seen the Gartner Magic Quadrant report for Aruba. Aruba has employed a lot of experience and vision in their product, which is why it's better than others.

My advice is to have a professional survey with the best used tools for the survey and an excellent design. I think that's the most important. The sizing and dimensioning have to be done well from the beginning.

We primarily use the solution due to the fact that the architecture is suitable for management and engineers.

The user interface is great.

We have found the pricing to be reasonable. 

Technical support is pretty good.

It's very easy to set up the solution. 

The certification for licensing could be better.

I've been using the solution for seven years. 

The solution is stable and reliable. While we have noticed many bugs in other offerings, Aruba has been issue-free. The performance is good.

The solution can scale if you need it to. It's not a problem. 

We have 20,000 people, including network engineers, using the product in our organization. Right now, we do not have plans to increase usage.

I've used technical support in the past and find them to be helpful and responsive. They are better than, for example, Cisco, when it comes to assisting us.

We also use Cisco. We find Aruba's technical support is better.

I've been a part of the implementation process and found it to be quite straightforward and simple. It's not an overly complex or difficult process at all. 

We can have it deployed in an hour. It's pretty quick to get everything up and running.

We are able to handle the implementation process ourselves.

It's not an overly expensive solution. However, I cannot speak to the overall costs involved in buying or operating the product. I don't handle the licensing aspects. 

I'd rate the solution nine out of ten. We've been fairly happy with its capabilities. 

We primarily use the solution for access points. 

The solution is very complete. 

The portal has been very helpful for us. 

It's easy to set up the solution. 

We have found the product to be stable. 

It's scalable. 

They need to increase the number of routers on the controller. The VSSIP needs to have at least 25 access points. I just need them to increase the access points without the controller.

Other than that, it has everything we need, and we do not need any new features. 

The downside is right now there is a shortage of hardware. It's hard to acquire switches and access points. 

I started using the solution one year ago.

The stability has been good. There are no bugs or glitches. It doesn't crash or freeze. 

The solution is scalable. 

We have ten people using the solution right now. 

I've never called technical support. I haven't needed any assistance so far. 

I've also used Juniper.

The product has been very easy to set up. It's straightforward to implement. It did not become overly complex. Under ten access points only takes about five minutes to set up. 

We only need one person to manage the solution. 

It is free to use. It is open source. We do not have to pay for a license. 

We're an Aruba partner. 

We are using version 11. In 2022, it might be now version 12. 

I'd rate the solution eight out of ten. 

We have many clients and therefore many use cases. It's used in manufacturing, hospitality, hospitals, commercial buildings, and shopping centers.

The cost is pretty good. It's what draws in the clients. 

It has a straightforward initial setup.

The solution can scale.

It's a stable product.

Technical support is good.

The solution is now taking eight to 12 months to deliver the product. It takes too long to receive it right now.

Depending on how you design the setup, it can get complicated. 

I've been dealing with the solution for ten or more years. 

It's a stable solution. We haven't had any issues. It's reliable and the performance is good. 

You can scale the solution quite well. It's a good option for enterprises or large rollouts. 

It's been so far, so good with technical support. We're satisfied with it overall. 

We also use Ruckus Wireless.

The initial setup's level of difficulty depends on how we design the network. It can be very complicated if we're talking on a campus level and there are a thousand touch points. 

I'm a systems integrator. I can implement the product for clients. 

The price is reasonable.

We are a system integrator, an IT company.

We are still selling the latest version.

I'd rate the solution eight out of ten. The customers for the most part are happy with it.