We use the product predominately for beacons and peer devices.
R&D Engineer IC Design at inLab Ltd
Stable, scalable, and flexible featured with helpful customer service
Pros and Cons
- "It has very flexible features."
- "I believe more security options are needed."
What is our primary use case?
What is most valuable?
It has very flexible features.
What needs improvement?
I believe more security options are needed.
For how long have I used the solution?
I have been using the product for seven or eight years.
Buyer's Guide
Aruba Wireless
October 2025

Learn what your peers think about Aruba Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
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What do I think about the stability of the solution?
We have not had any problems with the stability of the product.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
When we have had to use support, everything from the service was helpful.
Which solution did I use previously and why did I switch?
We have used Cisco products in the past.
How was the initial setup?
The setup is not a problem, it only took five minutes or so.
What about the implementation team?
We used five technicians for the deployment of the product.
What other advice do I have?
I rate Aruba Wireless a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Integration and Support Analyst at a comms service provider with 10,001+ employees
A stable and scalable solution with useful features and good support
Pros and Cons
- "All features are useful for me. It lets me perform some specific configurations depending on the site or the client. All WAN features are valuable."
- "Their documentation needs to be improved. Aruba's documentation is poor."
What is our primary use case?
We have about 30 APs and a lot of sites with centralized management on controller 7030. We use it to control the network in standalone mode and handle the active and standby modes.
What is most valuable?
All features are useful for me. It lets me perform some specific configurations depending on the site or the client. All WAN features are valuable.
What needs improvement?
Their documentation needs to be improved. Aruba's documentation is poor.
For how long have I used the solution?
I have been using Aruba Wireless Controllers for about a year.
What do I think about the stability of the solution?
Its stability is okay. There is no issue with stability.
What do I think about the scalability of the solution?
Its scalability is okay.
How are customer service and technical support?
Their support is good. When I need to open a case, I get a fast response. I can contact the technician immediately. I would rate them an eight out of ten.
Which solution did I use previously and why did I switch?
I also use Cisco solutions. Both solutions are very good and suitable for different kinds of networks. Cisco is very good for certain kinds of networks, and Aruba is good for other kinds. Cisco is simpler to deploy, whereas Aruba is more complicated and complex to deploy.
How was the initial setup?
The initial setup was very complex because we deployed a new controller in a small network. It is useful for large networks, but for small networks, it is very difficult to understand all the models. If you don't use Mobility Master, the configuration and deployment are very complex. It took us six months to deploy it.
What about the implementation team?
We got help from a third-party vendor, not Aruba. They were okay. We didn't have any problem.
What other advice do I have?
You should know about the topology of the Aruba Wireless solution. It is very important because it depends on the size of the network. Otherwise, you might end up buying something that's not adequate for large networks.
I would rate Aruba Wireless an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Aruba Wireless
October 2025

Learn what your peers think about Aruba Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
871,408 professionals have used our research since 2012.
Network Infrastructure Engineer at KAIZNE
Easily manages of all your wireless devices
Pros and Cons
- "I have not experienced any bugs, software, or hardware issues with Aruba."
- "Most of the access points don't include the chargers."
What is our primary use case?
I have worked with versions 2.207 and 3.303 and 305. Because I am the service provider for my customers, I've worked with Ruckus, Aruba, Cisco, and UniFi. Most of my customers ask for new wireless solutions. Last week I installed 37 access points. My customers are very satisfied.
What is most valuable?
Configuring the main controller is very easy; with Aruba, it's just plug-and-play. The roaming features are great too.
What needs improvement?
Most of the access points don't include the chargers. If you want to increase your coverage, then you need to have a charger. When our customers ask about access points, we always recommend Aruba; however, when we tell them that they need to buy the chargers separately, they become upset, saying: "We already bought Aruba access points, the chargers should come with it".
This is my main concern. In the last five years, I've installed nearly 300 Aruba access points and most of my customers have complained about the chargers. If this problem was addressed, I wouldn't have any other complaints.
For how long have I used the solution?
I have been using this solution for five years.
What do I think about the stability of the solution?
I have not experienced any bugs, software, or hardware issues with Aruba.
What do I think about the scalability of the solution?
This solution is both very stable and scalable. I want to mention something about Aruba's compatibility between various model types. If you already have version 207 installed and you want to switch to version 3.3, it's not compatible; you can't add it to your network. You need to create a standalone network for this access point only.
How are customer service and technical support?
I only spoke with Aruba's technical support one time. With Aruba, you don't need a lot of support. It is very easy to use.
How was the initial setup?
The initial setup is very easy. You just need to configure the main device. If you have a standalone or virtual appliance, you can just configure it and install the rest without connecting to the main device.
Deployment time varies, but usually, it's very fast. Most of our customers need 10 access points on-site. For me, this only takes roughly 15 minutes to install.
I used to use Ruckus. Ruckus takes a long time to configure. Cisco takes longer too. Aruba is the easiest to install. Just configure the main device, and install the rest. Nothing else is required.
I'd like to mention something else. Last week, I installed roughly 37 access points — Aruba 303 I believe. Our clients complained about the coverage. Their access points should be able to cover 50 meters, but Aruba was only covering 25 to 30 meters, max. I know Aruba, and like anything, there are advantages and disadvantages. I like Aruba for its easy installation, management and because they provide the best and most optimized connection.
What other advice do I have?
The most important thing is the heat map; you need to have a good heat map and make sure it's configured correctly with Aruba. If you don't have a heat map, you may have issues.
Here in Jordan, some providers will go to a company that requires 10 access points and tell them they only need five. In reality, they just want the job and the client. Then, after everything is said and done, the client complains about the five access points not covering the whole area.
Some preparation is required before you can get started with Aruba. The total amount of power needed for the access points needs to be calculated. I would recommend doing this yourself as some companies just want to sell their products.
Companies in Jordan were quite loyal to Cisco, but in the last five months, I have installed roughly 500 Aruba Switches. Version 1920 is very popular; it's very fast and great for network stability.
Cisco and Aruba offer the same features. My customers don't need advanced features. What's the point in spending an extra $300-400 dollars for features you won't even use?
On a scale from one to ten, I would give this solution a rating of eight. If they increased their coverage, I would give them a rating of 15, not simply ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Network Engineer at a computer software company with 51-200 employees
Straightforward to set up, good stability, and the client match feature is helpful
Pros and Cons
- "The most valuable feature is the client match."
- "Improvements to the GUI, such as being able to search in the Mobility Master, would be nice."
What is our primary use case?
I am a system integrator and Aruba Wireless is one of the network infrastructure products that I have experience with. We have customers using versions all the way from AP-100 to AP-535.
We have these devices in many industries, with a focus on educational institutions.
What is most valuable?
The most valuable feature is the client match. This feature continually monitors the client and provides automatic load-balancing, as well as other advanced features.
What needs improvement?
Improvements to the GUI, such as being able to search in the Mobility Master, would be nice. It is hard to find and provision APs when you have a substantial install base.
For how long have I used the solution?
I have been using Aruba Wireless since 2007.
What do I think about the stability of the solution?
The stability has been great.
What do I think about the scalability of the solution?
We haven't had any trouble with scalability. 75% of our clients are using Aruba Wireless.
Which solution did I use previously and why did I switch?
I have a lot of experience with wireless networking products from Aruba and Juniper. I also have some experience with Ruckus.
How was the initial setup?
The initial setup is pretty straightforward and the deployment is quick. With our experience, it is pretty easy to do.
What about the implementation team?
We integrate Aruba Wireless and other devices for our customers.
What other advice do I have?
My advice for anybody who is considering Aruba Wireless is to try it. If you try it then you're going to like it.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Sr IT Solutions Architect at a manufacturing company with 10,001+ employees
Versatile as a solution but lacks comprehensive testing for upgrades and issues can be expected
Pros and Cons
- "The most valuable feature is the fact that it can work with many devices. It supports everything that we need it to."
- "Aruba Wireless is easily scaled between a lot of devices and a lot of endpoints. When we decided to use it as our solution, we had planned to use it exactly for its ability to scale."
- "The upgrades tend to be buggy and better testing is needed before they are released."
What is our primary use case?
The primary use we have for the product is for users' corporate mobile access.
What is most valuable?
The most valuable feature is the fact that it can work with many devices. It supports everything that we need it to. Whatever features are required from an enterprise standard, it supports all of them. The main advantage is broad device support.
What needs improvement?
The area that has the most room for improvement is upgrades. What we have seen many times now is that new releases tend to have bugs. Sometimes the bugs are a little bad and cause some undesirable issues. The new code in the upgrades or something leads to conflicts. I would say testing releases before making them available is one of the areas which Aruba needs to improve most with the wireless product. More comprehensive testing is required for a better, more reliable end-user experience.
It is not necessarily testing more often, it is just for new releases. The testing they need to do is to work more closely with different environments and take notice of where issues tend to occur. They should have some idea of what environments are experiencing issues more often by now because of which companies are reporting the issues. They can make compensations for testing in those environments.
I do not have any new features that the product requires off the top of my head. I think that more than improving the product, there are management portfolios and other peripheral things that could be better integrated. But just doing better testing is the main improvement that they need to make.
For how long have I used the solution?
We have been using Aruba Wireless for between seven and eight years now.
What do I think about the stability of the solution?
Aruba Wireless has been a stable solution for us. Once it was set up correctly it was fine. We had some initial hiccups. We still have issues with upgrades sometimes. Except for mostly minor issues, it has been a good solution.
What do I think about the scalability of the solution?
Aruba Wireless is easily scaled between a lot of devices and a lot of endpoints. When we decided to use it as our solution we had planned to use it exactly for its ability to scale. We went through a massive scaling and did not have issues with devices and endpoints.
Right now we have 30,000 users and around 45,000 devices between those users. It does not seem that there are many limitations for scaling the product's use.
How are customer service and technical support?
Technical support is good. The only issue we have had with them is that we often have to be referred to their engineering response team. That situation actually happens most of the time. On the other hand, we do not need to use support very often.
So, yes, we get support for the product and we eventually get the solution we need, but most of the time it gets referred to their engineering team to get the complete solution. Overall, the support is pretty good.
How was the initial setup?
The initial setup was a little bit complex because our environment is complex. Because of that, I would say the initial setup was complex. It may not be as complex for other companies.
It took almost a year for deployment. But there are two sides to the setup. One is the product is good and it can be configured to do what we need. But our environment was complex because it involves some legacy devices and some really advanced new devices and technologies as well. It is good that the product is able to support both of those needs.
What about the implementation team?
We have a couple of IT specialists, one architect, and a development operations engineer for deploying the updates and maintaining the solution. In total, it is around four or five people who maintain the product. Not everyone needs to be dedicated to it full-time.
What other advice do I have?
The advice that I would give to others who are looking into implementing Aruba starts with that it is a good product. It has some really good features. But the other reality is that you might need to be prepared to face some hiccups with any upgrades and with the setup.
On a scale from one to ten where one is the worst and ten is the best, I would rate the Aruba Wireless solution as a seven-point-five out of ten. Because of the upgrade issues and the persistence of those, I would rate it a seven.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Presales Engineer at Modern establishment for supply and trading
Highly stable and scalable enterprise-level wireless networking solution
Pros and Cons
- "It provides excellent performance and security through the use of available features and policies, reducing the reliance on external firewall configurations while ensuring a secure and reliable network environment."
- "To enhance the system, more work on integration would be beneficial."
What is our primary use case?
We use it to manage a substantial number of access points for our clients, ensuring reliable and secure wireless connectivity across their properties, including indoor and outdoor spaces. It helps streamline operations, and we are actively engaged in consulting and expanding our services in this regard.
What is most valuable?
It is highly stable and user-friendly. It provides excellent performance and security through the use of available features and policies, reducing the reliance on external firewall configurations while ensuring a secure and reliable network environment.
What needs improvement?
It would be helpful if they would release training materials and updates to enhance their offerings. When it comes to switching, there can be occasional variations, such as with the cooler switches. Also, there might be technical issues with the code that could lead to variations in performance. To enhance the system, more work on integration would be beneficial.
For how long have I used the solution?
I have been working with it for four years now.
What do I think about the stability of the solution?
I am highly satisfied with its stability capabilities. I would rate it nine out of ten.
What do I think about the scalability of the solution?
It provides good scalability abilities.
How are customer service and support?
Its support services are satisfactory.
How was the initial setup?
The initial setup was easy.
What about the implementation team?
The deployment process can vary significantly based on the number of access points and the controller. When you're dealing with a large number of access points connected to a controller, it's important to monitor the synchronization process, which can take some time. Fortunately, there are features integrated into both the Access Point and the controller to help manage this process more effectively, help streamline the deployment process, and ensure it runs smoothly. It typically takes around two to three days for changes to become fully effective in the live customer environment.
What's my experience with pricing, setup cost, and licensing?
It comes with a relatively higher price tag, but it's essential to assess the value it brings to the market because it actively competes with other players in the industry and dedicates efforts to offer competitive devices.
What other advice do I have?
The product is known for its high quality and reliability, fulfilling its intended purpose effectively, which positions it as a practical and worthwhile option. Overall, I would rate it ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Highly scalable, excellent price point, with good control
Pros and Cons
- "I have found the most valuable features are the new Wi-Fi six technology and it also integrates with triple-A solutions. It has good bandwidth and virtual control."
- "I would like to see the management improve."
What is most valuable?
I have found the most valuable features are the new Wi-Fi six technology and it also integrates with triple-A solutions. It has good bandwidth and virtual control.
What needs improvement?
I would like to see the management improve.
For how long have I used the solution?
I have been using Aruba Wireless for the past two to three years.
What do I think about the stability of the solution?
The stability is excellent and ranks a nine on a scale of one to ten.
What do I think about the scalability of the solution?
The scalability is very high with Aruba Wireless.
How are customer service and support?
Technical support is very helpful and response time is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used all three solutions Aruba Wireless, Cisco, and Ruckus.
How was the initial setup?
The initial setup is straightforward and easy to set up. Simply plug and play and it will automatically block calls. You can change it every Friday or by favorites.
What about the implementation team?
The setup is generally in-house and we support it.
What's my experience with pricing, setup cost, and licensing?
When you look at the price it is a higher price than Cisco.
Which other solutions did I evaluate?
I have used all three and Cisco is more complicated than Aruba Wireless.
What other advice do I have?
I would rate Aruba Wireless an eight on a scale of one to ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner/Integrator
CEO at Radax Software Solutions
Provides wireless controller and access points, and technical support is quick to respond
Pros and Cons
- "The wireless controller and access points are valuable features."
- "The console is difficult to use. The firewall settings could be improved."
What is our primary use case?
We have 150 clients who are using this solution.
The solution is deployed on-premises.
What is most valuable?
The wireless controller and access points are valuable features.
What needs improvement?
The console is difficult to use. The firewall settings could be improved.
For how long have I used the solution?
I have been working with Aruba Wireless for two years.
What do I think about the stability of the solution?
It's a stable solution.
What do I think about the scalability of the solution?
The scalability is okay.
How are customer service and support?
We had some complications with the controllers, so we received help from technical support when we couldn't find any tutorials online.
I would rate technical support as five out of five. They're very fast.
Which solution did I use previously and why did I switch?
We have also used Cisco. Aruba's database is better compared to Cisco. We chose Aruba because the pricing is better.
How was the initial setup?
Setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
Aruba is less expensive than Cisco.
What other advice do I have?
I would rate this solution as nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

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