it_user812175 - PeerSpot reviewer
Solutions Consultant at a tech company with 51-200 employees
Vendor
It works with different types of partitions or different OSs
Pros and Cons
  • "​I have everything I need in the backup or in the partition. ​"
  • "It works with different types of partitions or different OSs."
  • "Stability is always good. I have used Acronis for 10 years now, if not more. I have never had a problem with availability, etc."
  • "I would ​change the GUI a little to make it a bit more interactive. It should have a slightly more updated look, not something which looks like it was designed five years ago despite the fact it is easy to follow and very appealing.​"

What is our primary use case?

I use it to basically backup my laptop and have several copies of it residing in different places. 

It performs awesomely. I have been super thrilled with the results. The GUI is easy to follow.

How has it helped my organization?

I have a backup and can restore. I just restored a backup a month ago. It saved me because it had lots of work/business-related documents that I needed. 

What is most valuable?

  • Ease of use
  • It works with different types of partitions or different OSs. 
  • I have a Mac and a Windows-based computer, and it performs with both equally as well.

What needs improvement?

I would change the GUI a little to make it a bit more interactive. It should have a slightly more updated look, not something which looks like it was designed five years ago despite the fact it is easy to follow and very appealing.

Buyer's Guide
Acronis Cyber Protect
May 2024
Learn what your peers think about Acronis Cyber Protect. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
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For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Stability is always good. I have used Acronis for 10 years now, if not more. I have never had a problem with availability, etc.

What do I think about the scalability of the solution?

I am a personal user, so scalability is not really relevant.

How are customer service and support?

I have never had the need for support.

Which solution did I use previously and why did I switch?

I was previously using the following:

  • Symantec, like P.q Magic.
  • Ghost, which is another competitor, for partitions and backup.
  • Something with Windows, like a basic backup solution and others.

A colleague of mine recommended Acronis Backup. He said, "You should try Acronis." This was when Acronis was not popular or common. Everybody was using the competitors' solutions. I tried it and it worked. 

How was the initial setup?

The initial setup is super easy and super easy to follow; straightforward. That is the benefit of the ease of use with Acronis solutions. 

What's my experience with pricing, setup cost, and licensing?

I like the pricing, and that it is easy to use and has performed well. 

Which other solutions did I evaluate?

I have tried other solutions, then I saw Acronis, and it did everything. It was an all-in-one solution for OS, Apple iOS, or Windows. Again, it was easy to follow. 

What other advice do I have?

Try all of the solutions in the market. You will see for yourself that Acronis is the easiest to use and stable. It has never failed on me. 

I have everything I need in the backup or in the partition. 

Most important criteria when selecting a vendor: Good support if I ever need it. Therefore I would know that I have someone to contact, especially when considering this is a backup, thus it is crucial for it work properly.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user694701 - PeerSpot reviewer
Works at a tech company with 51-200 employees
Vendor
Backups are easy to restore and I can back them up in multiple locations.

What is most valuable?

The backups are real easy. They are real easy to restore and I can back them up in multiple locations.

How has it helped my organization?

We always had a certain amount of difficulty doing backups and getting them to work correctly. For instance, tape backups are always horrible. The software has made a great improvement in this area.

What needs improvement?

Off the top of my head, I can't think of any areas for improvement. It's been great.

For how long have I used the solution?

I have been using Acronis for about a year.

What do I think about the stability of the solution?

I haven’t had any stability issues.

What do I think about the scalability of the solution?

It definitely can scale because our files grow daily.

How are customer service and technical support?

I think we only called technical support during the installation. That worked out well. I would give them a rating 10/10.

Which solution did I use previously and why did I switch?

We used Windows backup and we tried a few others, but I don't remember the names. We tried a bunch of free stuff and it was time to get the real deal. This solution had the best ratings.

How was the initial setup?

The setup was straightforward as was restoring the files. I've been able to just go right on and restore the files that I need.

Which other solutions did I evaluate?

I got recommendations from people who do the same thing as I do. They all recommended Acronis as the best product, so I just went with it.

What other advice do I have?

It is very reliable and easy to use.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Acronis Cyber Protect
May 2024
Learn what your peers think about Acronis Cyber Protect. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
771,212 professionals have used our research since 2012.
PeerSpot user
Technical Sales Advisor/Deploy Agent at a tech services company
Real User
We use it to backup laptops and workstations. It has a fast recovery process.

What is most valuable?

  • Easy deployment of the management console
  • Acronis Secure Zone can be used to boot from the backup image to recover the system, using the F11 button.

How has it helped my organization?

  • Performs backups of laptops and workstations of managers and supervisors
  • Speedy recovery process

What needs improvement?

  • More flexibility with Acronis Linux Console
  • Ability to run modules such as the Acronis Windows console
  • Some LINUS modules are locked

For how long have I used the solution?

We have been using this solution for three years.

What was my experience with deployment of the solution?

There were no issues with deployment.

What do I think about the stability of the solution?

There were no issues with stability.

What do I think about the scalability of the solution?

There were no issues with scalability.

How are customer service and technical support?

Customer Service:

I would give customer service a rating of 6.5/10.

Technical Support:

I would give technical support a rating of 6.5/10.

Which solution did I use previously and why did I switch?

We did not have a previous solution. We have always used Acronis, since version 7.

How was the initial setup?

The setup was not complex.

What about the implementation team?

I deployed this solution with my clients.

What's my experience with pricing, setup cost, and licensing?

The recent release, Acronis 12, is integrated with Cloud Acronis. It is useful to backup data and has a stronger security policy for critical data.

Which other solutions did I evaluate?

We did not evaluate other options.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are partners.
PeerSpot user
Network Administrator at Hanatech
Real User
Enables us to find agents and is good, useful, and user-friendly
Pros and Cons
  • "It's always stable. It's very good, useful, and user-friendly."
  • "I would like to have more hardware space. It would make it better. I would like to have two more terabytes."

What is our primary use case?

My daily use is that I log into the Admin Portal and I go to the portal of our customers and I get agent software for Windows or Linux. I then copy this agent on another server and I register that.

Our primary use case is to find agents.

What needs improvement?

I would like to have more hardware space. It would make it better. I would like to have two more terabytes. 

For how long have I used the solution?

I started using Acronis six months ago.

What do I think about the stability of the solution?

It's always stable. It's very good, useful, and user-friendly.

What do I think about the scalability of the solution?

We are planning to buy the disaster edition and to use more of Acronis. 

How was the initial setup?

The initial setup was simple. It was done in ten minutes. 

I set it up for somebody else. 

What other advice do I have?

I think that Acronis Backup is good.

In terms of improvement, it would be helpful to know the Acronis support email to directly contact other Acronis support emails.

I would rate Acronis Backup a ten out of ten. I am very satisfied with Acronis. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
IT Operation Infrastructure Virtualization Specialist at a energy/utilities company with 1,001-5,000 employees
Real User
A very fast and reliable backup, which requires less management, but could support more types of storage
Pros and Cons
  • "It is a very fast and reliable backup, which requires less management and restores quickly.​"
  • "The user interface (UI) is easy to use."
  • "It is fast and easy for an image-based backup across all platforms."
  • "​It would be nice if it could support more types of storage: EMC, HPE, Veeam, etc."

What is our primary use case?

I have used it on a virtual server, as a backup server.

How has it helped my organization?

I do not worry that the backups are not running, or panic when a storm is coming through. It is a very fast and reliable backup, which requires less management and restores quickly.

What is most valuable?

It is fast and easy for an image-based backup across all platforms. The user interface (UI) is easy to use. We have a large virtualization infrastructure. Image backup is very important to us.

What needs improvement?

It would be nice if it could support more types of storage: EMC, HPE, Veeam, etc. Veeam backup is integrated with many storage producers, but Acronis does not integrate that much.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

Not yet.

How are customer service and technical support?

I would rate the technical support as a nine out of 10.

Which solution did I use previously and why did I switch?

Previously, I have used many different solutions. Now, I am using Veeam and Acronis.

How was the initial setup?

The setup is straightforward.

Which other solutions did I evaluate?

We evaluated the VMware backup solution, Acronis, Symantec, and Veeam. However, we are now using both Acronis and Veeam.

What other advice do I have?

I would advise this product for the use of backup systems.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Vendor
Invaluable for disaster recovery and pretty quick doing a restore

What is most valuable?

Backing up computers remotely and storing them on a network share.

How has it helped my organization?

It’s invaluable for disaster recovery and is pretty quick doing a restore.

What needs improvement?

Sometimes I’ve found the agent won’t install, and it doesn’t give you a reason why. You click on the event link, and it goes to the Acronis site, and the site says no information found.

For how long have I used the solution?

Eight to 10 years (with older versions).

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

They are very good on chat, which is what I use mostly.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

The setup was straightforward, and it installed quickly.

What's my experience with pricing, setup cost, and licensing?

Machine licenses can be a little costly, especially if you have many machines to image.

Which other solutions did I evaluate?

No.

What other advice do I have?

Take some time to learn the program, and all the functions it has to offer.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user664746 - PeerSpot reviewer
Coordinator of TV Development with 201-500 employees
Vendor
​Universal restore has made moving systems to dissimilar hardware less difficult.​

What is most valuable?

Mounting .tibs, Live Boot Restore, and Universal Restore:

  • Being able to open and mount .tib images allows for easy restoring of files.
  • Live boot DVD allows for easy restore of entire system in a catastrophic hard drive failure without having to rebuild OS from scratch and then installing programs and restoring data. (I highly recommend performing at least one test restore to a hard drive of similar size, to the boot drive being imaged, to be sure images can be restored successfully).
  • Universal Restore allows for moving of systems to new and dissimilar computer hardware. All are valuable and reliable with Acronis Backup 11.7.50220.

How has it helped my organization?

Universal Restore has made moving systems to dissimilar hardware less difficult.

What needs improvement?

Live thumb drive boot process does not work well and support for it is lacking.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Support for issues other than the bootable thumb drive issue have been good.

Which solution did I use previously and why did I switch?

I used Backup Exec and Ghost. I liked the imaging aspect of Ghost, but found Acronis Backup got much better over the years.

How was the initial setup?

Setup is fairly straightforward.

What's my experience with pricing, setup cost, and licensing?

The licensing cost for Acronis Backup Workstation is fair.

Which other solutions did I evaluate?

I have not used other products since moving to Acronis Backup.

What other advice do I have?

For businesses that collect customer data, I would not use a cloud solution. Images that can be synced to an external hard drive that can be stored offsite is the only solution I recommend.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user3264 - PeerSpot reviewer
IT Administrator at a media company with 51-200 employees
Vendor
Overall a very good backup software

Valuable Features:

It is one of my favorite backup software. Its much faster and reliable than the other softwares that i have tried. Its earlier versions were having problem backing up x64 bit structure but later versions are doing fine.

Room for Improvement:

Not much really. The only problem that i face while using this software is that the backup taken using its older versions do at times create problem while being restored with new versions. So what i believe is that there is something missing between different versions which cause(occasionally) the later versions not to restore the images taken by the earlier versions.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1068 - PeerSpot reviewer
it_user1068Tech Support Staff at a tech company with 51-200 employees
Vendor

I completely agree with a4illusionist on this backup solution. It is the backup cloud service solution I use to store our company information that is not too sensitive. Why spend on a backup solution when there is a great option that is cost effective? A good way to save the company some money even if not much!

Buyer's Guide
Download our free Acronis Cyber Protect Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Acronis Cyber Protect Report and get advice and tips from experienced pros sharing their opinions.