Zoom Workplace Business Reviews

Zoom is one of the products that we use for meetings. We use it for internal partners, customers, and everyone that doesn't have a different preferred meeting platform.

The most valuable feature is the sharing capabilities. Whether it's a simple screen for PowerPointr or sharing videos, it works really well. I have had good success with sharing videos.

The integration with Outlook has been good, which is a nice feature.

Zoom is very easy to use. Even my elderly parents can use it, which is a testament to having ease of use without a lot of people needing to support it.

When the firewall is turned on, there have been issues with congestion that affects performance. This is the case even with a strong internet connection.

We began using Zoom approximately two years ago.

Generally speaking, connections are fine. Turning off our firewall during a meeting is a good idea.

Scalability is fine. We've had no problems adding people to meetings.

We have thousands of Zoom users in the company. There are 10,000 people in the company. I don't know that all of them are using it but certainly, there are at least 2,000.

I have never needed to contact technical support. I am in sales. Our IT people may have been in contact with them.

Zoom and Microsoft Teams are our two standard products for meetings.

Zoom is very easy to set up.

We generally have a strict budget so the pricing for Zoom is reasonable.

We used to use Webex and switched to Zoom about two years ago. I am not sure why we switched but I can say that Zoom is enormously easier to use than Webex.

I would rate this solution a nine out of ten.

My primary use is for video conference, for classes for my daughter when she's online, and also when I have to talk with the teacher.

The solution is working very well and it's very simple, easy to use.

One area that can be improved is the chat settings. Perhaps add a feature so you can tag someone when you write something, and that someone be notified that you wrote a message to him or her. I'd like to see more user interface.

I have been using Zoom for two or three years.

The solution is stable.

The solution is scalable. My family is using Zoom.

Previously, I've used the service from Google. I was using Slack and Skype. With my friends, I use WhatsApp for video.

I began using Zoom because I find it very easy to use for multiple persons.

It is very easy to install in just a few minutes.

At work we had a paid account for multiple users and so on, but at home I'm using the light version, the free one.

Zoom works very well and is very stable. I enjoy the fact that it can be used with more than two people, and you can also chat with others during calls.

I would suggest using the solution because it works very well for video conferences.

I'd rate the solution a nine out of ten.

Zoom can be used for virtual meetings.

Zoom is mobile-ready and easy to use.

The security and chat features should improve in Zoom. 

I have been using Zoom for approximately two years.

Zoom is stable. However, in the time I have been using it I have only had trouble connecting to the server once. I think it might have been my internet connection.

On another occasion using my mobile phone on the 4G network, not on Wi-Fi. I had some trouble with the network which caused some issues with Zoom but it was still pretty good.

I have found Zoom to be scalable. It's a very good solution. We have made huge teleconferences with a lot of people, and many video streams. During these pandemic times, I'm amazed at how this technology work and how these video streams work. We are talking about multiple video streams, not just one, not just two, but multiple video streams. This technology is amazing.

We have half the people in our organization using Zoom when we are doing projects.

I have not used technical support.

We are really relying on these technologies. I have used Zoom, Microsoft Teams, and Slack.  They were really critical technologies during this pandemic.

Zoom is easy to install and you can install the client for Zoom on an iPhone or Android phone or PC.

There are paid and free personal accounts for Zoom.

I would recommend this solution to others, there are free accounts that make it useful for anyone.

I rate Zoom a nine out of ten.

We primarily use the solution for virtual meetings. 

The solution is stable.

I have found the product to be scalable. 

The interface is great.

The dashboards are user-friendly. 

Its installation is very straightforward. 

I can't say I have seen areas that were lacking features or needed improvement. I'm overall very happy with the product. 

The pricing of the product could be lowered a bit.

I've been using the solution for a few years. 

The stability is great. The solution offers good reliability. There are no bugs or glitches. It doesn't crash or freeze. 

The scalability of the solution has been good. If a company needs to expand it, it can do so. It's not a problem. 

We have 100 users on the solution currently. 

I've never had to reach out to technical support. I can't speak to how responsive they are, or how helpful.  

I also use Microsoft Teams.

The initial setup is not complex. It's not difficult. It's pretty simple and straightforward and simple. A company shouldn't have any issues with the initial setup. 

The licensing costs could be a bit better.

The solution is cloud-based, meaning we are always on the latest solution. 

I am satisfied with the solution overall.

I'd rate the solution at a solid eight out of ten.

I'm not sure if I would recommend Zoom to others. I'd likely recommend Microsoft Zoom instead.

We use Zoom for a remote session to support the technology that we sell to the customer, team sessions, and presentations in the company.

The most valuable features of Zoom are the very stable video and audio, the quality of the voice is good, and it is very easy to connect to the sessions. This is also the reason why we use Zoom.

I have read some news about Zoom being a little bit insecure, but when we never had any issue with it. They can improve by making the sessions more secure.

There are some occasions when Zoom crashes with the antivirus application, but it is easy to resolve.

I have been using Zoom for approximately one year.

The solution is stable.

I have found the solution to be scalable.

We have 10 people in my organization that is using Zoom. We all use it. We do not plan to increase usage.

We previously used WebEx, but for me, the application is too heavy. We needed to close many applications in Windows before we could use WebEx. We also used Microsoft Teams, which I did not like. I felt that the video and the voice were too slow with a lot of latency.

The installation is simple.

We purchased a license for Zoom.

I would suggest those who might be interested in Zoom try out the demonstrations version. The solution is easy to use.

I rate Zoom a ten out of ten.

My primary use case is for virtual meetings. Since this solution is cloud-based, it's always updated to the latest application version. 

One of the most valuable features is the user interface. With every new update, they introduce new useful features. 

Zoom definitely has to be more secure, but I can't think of any anything else to change. 

I have used Zoom for about two years now. 

This solution is stable. 

This solution is scalable. 

I have never contacted technical support. I don't really ever take tech support. 

In my organization, we use Microsoft Teams for official meetings and other events. I have also used Google Meet and, briefly, Cisco WebEx, but I use Zoom the most. I used Cisco WebEx only three or four times because I felt that the other options were more convenient. 

The installation is usually pretty straightforward. 

I implemented this solution myself. 

I use the free version that is available, so I'm not sure what the licensing prices are. 

I rate Zoom a 10 out of 10. I would recommend Zoom to others. I know a lot of people who use Zoom for personal purposes, and a lot of schools and universities have been using Zoom for virtual classes. 

We primarily use the solution for holding virtual meetings. 

The solution is good for remote, virtual meetings.

The solution is quite stable. 

The scalability is good.

The initial setup is quick and easy.

Zoom could be more secure. In one of the meetings, we found out the meeting was automatically getting recorded. That's not good. 

There are certain things that could definitely be avoided.

I've been using the solution for a few years. 

The stability overall is pretty good. There aren't really bugs or glitches. It doesn't crash or freeze. The performance is good.

I've found the solution to be very scalable. If a company needs to expand it, it can do so.

Typically, we use Zoom if a vendor wants to. For example, if somebody sends across their meeting request via Zoom, we will use that. As far as our organization's users are concerned, it's used much less. We have 200 to 500 people that use it internally. Not more than that.

We don't plan to increase usage, as we already use WebEx, and we prefer not to double up on virtual meeting platforms. 

I've never contacted Zoom's technical support. I cannot speak to how helpful or responsive they are in general. 

I'm also using WebEx. We use Zoom and WebEx in parallel. We also have used Google Meet.

We tend to use Zoom when our vendors set up the meeting and it is something they prefer. When we set up meetings ourselves, we tend to use either WebEx or Google Meet.

As a cloud-based solution, the installation is very simple and straightforward. it's easy. It's not difficult. 

The deployment just takes a few minutes. 

We do not have any subscriptions with Zoom. 

As a cloud-based solution, we are always on the latest version. 

I'd rate the product at a seven out of ten. 

I would recommend the solution to other users and organizations. 

I use Zoom for communication.

Overall, Zoom is a good product because we are using it globally, and it is a good way of connecting with everyone globally.

You are able to have 40-50 people or hundreds of people communicating, depending on your contacts.

I find while using Zoom sometimes there is a lot of disturbance while on the call. There is a lot of network issues, and sometimes the screen freezes, and you have no way of figuring out what went wrong. You have to restart the computer all over again, or you lose some of the words that someone was saying during the meeting, such as what the person is trying to say in the midst of that conversation. Additionally, there have been times it has disconnected and was not able to start.

The solution should be more user-friendly. I should not have to reboot and go through these steps to have a solution. I have not seen any internet connection issues. It seems to be automatically right inside the system that is the issue and this is what I have heard. These are all minor issues but they should be taken care of.

I would like to see better architecture from an end-user perspective. it should be easy to use and user-friendly because there are some places that are difficult to find or to navigate. It is difficult to figure out where to go for certain features within the application. If it had better navigation users would get things done faster.

I have been using Zoom for approximately one year.

I have used other solutions, such as Skype.

The annual price of approximately $200 for the solution is reasonable.

Zoom is widely used and it has been better than other solutions, such as Skype.

I rate Zoom an eight out of ten.

I use the solution for video calls. I use it for everything including meetings, interviews, webinars, et cetera. I use it a lot.

I use it in my company and since the pandemic, I use it every day. I entered into the company while the pandemic was just starting. I don't do any face-to-face with my coworkers. Everything is in Zoom, outside of the office setting.

Overall, I like it very much.

I like the way that you can do webinars on it. That is the most valuable for me. 

The solution is stable.

The scalability is good.

There are some features that are lacking. For example, sometimes, I want to share some pictures in the chat, and, in Zoom, you can't do that. That's the one item I'm missing. You can do that in Microsoft Teams with no problem. It's something I'd like to do in Zoom.

I'd like integration with Outlook to set my meetings. As it is, right now, I have to go to the Zoom app to do that, and after that, export it to Outlook. It should be simpler. Maybe there is a secret I am missing.

I'm not sure if it is possible in Zoom, however, in Cisco Webex, you can do the online translation of what the people are saying. That could be a good solution for people that actually don't speak English. For example, I speak Spanish. English is my second language. It would be helpful to have an in-app translation.

The stability has been good overall. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

The product scales well. I've been on webinars with 500 people and have never had a problem with it. You can do rather sizable meetings.

Everyone in my organization is using Zoom at this time. We have about 22,00 people that work within the organization. 

I'm from the IT world and can do my own troubleshooting. I've never been in touch with technical support. I cannot speak to how helpful they would be, or how responsive they are. 

In my organization, we can use Zoom or Microsoft Teams. A lot of people are changing to Teams due to the lack of integration in Zoom with Outlook. That said, almost everyone uses Zoom still. It was the first solution that this company had, therefore, likely the newest people are using Teams and the older ones are using and still using Zoom.

I used to use Cisco WebEx as well.

When I started using the solution I thought that it was a little bit hard to do as I was used to using Cisco Webex. The change was a little bit hard, however, it only took me a week to do all the things that I can actually do in Webex. Therefore, it's not too hard.

I'm not sure if the solution requires any maintenance, however, we have a local IT team that would be able to handle any responsibilities if that's the case. 

We have a company account. I'm not sure what the overall costs are to the company. 

I'm a customer and an end-user.

I'm using the latest version of the product.

I use it on mobile and on my laptop.

I'd advise potential new users to compare the features of all the solutions that are actually in the market to see which would be the best fit for the company's purposes. It's a good idea, if it's possible, to run a POC to try and test all the features first. 

I'd rate the solution at a nine out of ten. It's a great solution, however, I'd really like to be able to share images via chat in Zoom.

We use Zoom for meetings and patients get to see people, such as relatives who are in foreign countries.

We have some long-term care patients and they were able to use Zoom to talk to their relatives without having them come in to visit. This was beneficial during the Covid pandemic.

Zoom is easy to use and does not require much network bandwidth. Additionally, it does not require a lot of configuration which is very good.

It is a very simple product, the client launches well from the web browser, and it doesn't have a large number of features, but it doesn't really require it.

The security of the solution could improve.

I have been using Zoom for approximately three years.

The stability and reliability of the Zoom have been good. However, our systems have good bandwidth and I am not sure how it would operate with low bandwidth.

The scalability of the solution is good.

We have approximately 125 users using the solution in my organization.

I have never needed to contact support.

We have previously used WebEx. We pay for WebEx, but the product seems to be really configuration-heavy. It has better security, but it requires a lot of administrative work on our side. You have to configure a huge amount of ports and sites for the firewall, whereas, in Zoom, you don't have to do that much configuration.

The setup is simple and there is no maintenance required.

We are using the free version of Zoom.

My advice to others wanting to implement this solution is to make sure the ports are open for access.

I rate Zoom a nine out of ten.

I rate Zoom a nine because it's easy to use and setup doesn't require someone with technical knowledge to run it. I guess the interface is pretty intuitive because we haven't had any calls from the users once we opened it up.