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MagnoCastellar - PeerSpot reviewer
CIO at Rhmeb
Real User
Top 10
Jun 6, 2024
Protects data and has fast virtual machine restoration using duplication for quick backups
Pros and Cons
  • "The most critical features of Veeam Data Platform for ensuring availability and integrity are its fast virtual machine restoration using duplication for quick backups and the COBRA point functionality that allows us to run regu"

    What is our primary use case?

    I've been using Veeam Data Platform in our data protection strategy regularly for the past year. We rely on it daily to manage our information.

    What is most valuable?

    The most critical features of Veeam Data Platform for ensuring availability and integrity are its fast virtual machine restoration using duplication for quick backups and the COBRA point functionality that allows us to run regular tests in our environment.            

    For how long have I used the solution?

    I have been using Veeam Data Platform for the past two years. 

    What do I think about the stability of the solution?

    As for stability, I'd also rate it as an eight out of ten. We haven't encountered any issues with stability in the two years we've been using it.

    Buyer's Guide
    Veeam Data Platform
    April 2026
    Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
    894,668 professionals have used our research since 2012.

    What do I think about the scalability of the solution?

    I'd rate the scalability of this solution as an eight out of ten. 

    How are customer service and support?

    I've contacted Veeam's technical support, and I found it to be very good. They responded promptly within two hours when I had an issue with restarting a process, and they were able to solve the problem effectively.

    How was the initial setup?

    The initial setup is straightforward.I'd rate my experience with the initial setup as an eight out of 10 for ease.  The solution is deployed on the cloud using CrownCloud as the provider. The deployment took approximately thirty minutes, and it was done by an integrator, requiring two people for the deployment.

    What was our ROI?

    I've observed a return on investment mostly during problem instances where quick recovery or restarts are crucial. It's akin to having insurance; you might not use it often, but when needed, it's invaluable to have.

    What's my experience with pricing, setup cost, and licensing?

    We dont have the exact licensing costs, but we pay for a comprehensive service package that includes technical support, cloud services, and data center services. There may be additional costs beyond the standard license, but I'm not sure about the specifics. However, I believe the yearly cost is around five thousand dollars.

    Which other solutions did I evaluate?

    Before using Veeam Data Platform, I evaluated other options such as Big Kapolei and SZAC. However, I decided to go with VMware Data Platform because it seemed more appropriate for our virtual machine environment and the integration looked good.

    What other advice do I have?

    I would rate Veeam Data Platform an eight overall.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Irshad Kazi - PeerSpot reviewer
    Lead Technical Consultant at ITC Infotech
    MSP
    Top 20
    Apr 5, 2024
    Affordable, fast, trustworthy, and enables easy reporting, managing, and troubleshooting
    Pros and Cons
    • "The tool is fast and trustworthy."
    • "Granular-level backup is difficult."

    What is our primary use case?

    We use the solution for daily, monthly, and yearly backups. We use it for data protection, backup, and replication.

    How has it helped my organization?

    It is a trustworthy tool for backups. We get daily reports. We know how many backups are running, how many have failed, and the reason for the disk and network failures. We can easily troubleshoot whenever the backup fails. Once, the database server crashed, and we had to rebuild the server. We were able to restore it from scratch. We recovered the data until six hours before the crash. We could restore every table, database, and transaction log properly.

    What is most valuable?

    We can take snapshots easily. The tool is fast and trustworthy. It is easy to report, manage, and troubleshoot. We can migrate the tool easily from one host to another host. We can create policies and set the retention period. We can easily change it anytime. We can easily expand the storage.

    What needs improvement?

    Granular-level backup is difficult. Restoring one email, file, folder, or database table is very hard. The vendor must work on visualization.

    For how long have I used the solution?

    I have been using the solution for five years.

    What do I think about the stability of the solution?

    I rate the tool’s stability an eight out of ten.

    What do I think about the scalability of the solution?

    I rate the tool’s scalability an eight out of ten.

    How are customer service and support?

    The support is not as good as we expect. Sometimes, we need to keep calling support. The line is busy. The support team does not resolve the problems on time. We face some delays.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    We can easily install and uninstall the product. It is easy to deploy. I rate the ease of setup a nine out of ten. We need two days for deployment. It is easy to maintain the solution.

    What's my experience with pricing, setup cost, and licensing?

    The product is not that expensive. I rate the pricing a seven out of ten. It is economical.

    Which other solutions did I evaluate?

    Dell IDPA is a fantastic tool. We also use Dell IDPA. Every backup tool has unique features. Dell IDPA has a high throughput ratio. Veeam is very easy to manage. Other solutions have cloud features, but Veeam does not provide many such features. Barracuda is famous nowadays.

    What other advice do I have?

    I recommend the product to others. Almost every company uses Veeam. Overall, I rate the solution an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Veeam Data Platform
    April 2026
    Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
    894,668 professionals have used our research since 2012.
    SigfridCecillon - PeerSpot reviewer
    Owner at Arsium
    Real User
    Top 5Leaderboard
    Aug 31, 2023
    Easy to setup and highly scalable solution
    Pros and Cons
    • "The most valuable features of the solution are its ease of deployment, its many interesting functions, and its good performance for both backup and restoration."
    • "The price could be optimized, and I am still waiting for support for physical hardware. However, it is currently easy to back up and restore environments with this software."

    What is our primary use case?

    It is a useful solution for backing up and restoring computing environments, such as machines, physical servers, and workstations. It is an easy, stable, and reliable solution.

    What is most valuable?

    The most valuable features of the solution are its ease of deployment, its many interesting functions, and its good performance for both backup and restoration.

    What needs improvement?

    The price could be optimized, and I am still waiting for support for physical hardware. However, it is currently easy to back up and restore environments with this software.

    So, there is room for improvement in the pricing model and support. 

    For how long have I used the solution?

    I have been working with this solution for five years. We have provided this solution to over ten customers. 

    We offer it to customers who need to back up and restore virtual machines and, for the past two years, physical servers and workstations.

    What do I think about the stability of the solution?

    It's stable and performs well.

    I would rate the stability a ten out of ten. 

    What do I think about the scalability of the solution?

    Scalability is good if you have the right licenses and storage. Adding equipment and defining backup processes is straightforward. We are around 10 to 15 customers using this solution.

     I would rate the scalability a ten out of ten.

    How are customer service and support?

    The customer service and support are quite good. 

    How was the initial setup?

    The initial setup is very easy. Setting up virtual machines is as simple as clicking next, next, finish. You then add the necessary equipment for backup and restore. Once the project is set up, it's stable and manageable through Veeam ONE. You can ensure your environment is in good shape and even debug if needed.

    What about the implementation team?

    For the deployment process, identify assets for backup, define backup and restore policies, ensure storage aligns with the environment, and verify correct licensing for the equipment.

    We require four admins for the deployment and maintenance of the solution. 

    What's my experience with pricing, setup cost, and licensing?

    The licensing model is an annual subscription, not too expensive. There are some additional costs, but it's not very expensive and you can choose any environment.

    I would rate the pricing a five out of ten, in the middle. 

    What other advice do I have?

    Overall, I would rate the solution a nine out of ten. 

    I would advise determining the required disk space, defining backup policies clearly, and planning for the necessary equipment.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    IT at Bouygues Construction
    Real User
    Jul 17, 2023
    A tool useful to monitor infrastructures and for backup purposes that needs to improve its deployment process
    Pros and Cons
    • "I think Veeam ONE is a good product to supervise and monitor infrastructure and for backup purposes."
    • "I face difficulties when trying to deploy Veeam ONE because my active directory restricts some particular rights."

    What needs improvement?

    At the moment, I face difficulties when trying to deploy Veeam ONE because my active directory restricts some particular rights.

    In general, the solution needs to have lesser limitations.

    The technical support of the product needs to be faster.

    For how long have I used the solution?

    I have been using Veeam ONE for five years. I am using the solution's latest version. My company is a customer of the solution.

    What do I think about the stability of the solution?

    Stability-wise, I rate the solution a six out of ten.

    It is difficult to deploy Veeam ONE. I think Veeam ONE is a good product to supervise and monitor infrastructure and for backup purposes.

    What do I think about the scalability of the solution?

    Scalability-wise, I rate the solution a two out of ten.

    In my company, we have ten people who use the solution.

    How are customer service and support?

    When I create a ticket, Veeam's technical support directs me to its L2 support. I rate the technical support a four out of ten.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    On a scale of one to ten, where one is being difficult, and ten is easy, I rate the setup phase an eight.

    The solution is deployed on-premises.

    In the upcoming month, we have plans to deploy it on Azure Cloud.

    There was no particular process we opted for deployment.

    What's my experience with pricing, setup cost, and licensing?

    Our company receives the product at a good price from one of Veeam's integrators, so we don't need to pay the price of the solution declared to the general public.

    On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a five.

    What other advice do I have?

    Veeam ONE is a good product for its supervising capacity, management capabilities, and monitoring purposes.

    I rate the overall product a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Fatai Akinwande - PeerSpot reviewer
    Specialist Datacenter and Server at IHS Towers
    Real User
    Top 5Leaderboard
    May 19, 2023
    Offers enhanced security through encryption and high stability
    Pros and Cons
    • "The encryption password is used to protect the backup files. Even if someone gains access to the backup job or files, they won't be able to utilize them without the password."
    • "There's a situation where VMs run on different locks. It's running on the VM while having a relationship with nearby solutions running on the same server and storage. This creates a bottleneck that needs to be eliminated."

    What is our primary use case?

    In terms of use cases, I'm very familiar with the environment and the platform. I've been using it for the past six years. I mainly rely on it to manage the users on the platform and resolve any issues they may encounter. If there's a problem beyond my expertise, I open a support case.

    How has it helped my organization?

    In terms of backup installation and business continuity, VM has been invaluable. There was a time when we had an issue with one of our systems, and Veeam became unavailable. This particular Azure machine is utilized in about six or seven countries. All I had to do was log into my Veeam account in that location, activate the Continuity and Recovery (CR) feature, and everyone could resume working. It involved changing the IP address or the capabilities of the application server since the assessment is based on the application server's availability in another location. The IP addresses would vary.

    So, I informed the application department to make the necessary modifications, and they immediately restarted the system for use.

    What is most valuable?

    Security is one of the most valuable aspects. In VM Backup, encryption is enabled as well. Depending on your backup job, you can increase security by setting up encryption and assigning a password. 

    The encryption password is used to protect the backup files. Even if someone gains access to the backup job or files, they won't be able to utilize them without the password.

    What needs improvement?

    In terms of improvement for VM, I believe we should focus on reducing data leakage and addressing a specific issue. There's a situation where VMs run on different locks. It's running on the VM while having a relationship with nearby solutions running on the same server and storage. This creates a bottleneck that needs to be eliminated. The efficiency of the solution should be improved.

    For how long have I used the solution?

    I have been using it for six years. We are currently using version 11 in our environment. It's located in a different place.

    What do I think about the stability of the solution?

    It's very stable. I would rate it as a nine.

    What do I think about the scalability of the solution?

    In terms of scalability, it is fantastic. I would give it an eight for scalability. Currently, we have around 500 users utilizing it for the HQ. We plan to expand the usage in the future.

    I've recently tried using version 12. Although I haven't used it for long, I find it nice. I'm currently using it for one of our main offices at the HQ. It hasn't been fully deployed yet, but we're considering deploying it before the end of the year. The plan is to scale it within our HQ infrastructure because that's where we have the highest workload and need more information about different features available in version 12.

    How are customer service and support?

    The technical support is fantastic. When I encounter an issue, I simply need to contact the engineer who guides me through the process of uploading the logs. They analyze the logs and most of the time, they are able to provide a solution. The log analysis is crucial in identifying any problems specific to our environment. Sometimes, there may be delays if the issue requires further investigation, but the engineers are proactive in communicating and resolving the problem in a timely manner. 

    However, there might be instances where the problem lies with our internet connection, and in those cases, the support team may not be able to identify the issue solely through log analysis. In such situations, a remote session is highly beneficial as it allows them to have a deeper understanding of our environment, and combined with my own knowledge, it speeds up the analysis process and enables a prompt resolution. I appreciate the importance of a remote session in such cases as it facilitates faster analysis and helps in finding a timely resolution.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup is very simple. I would rate my experience with the setup ten out of ten. I've been setting it up myself since 2015 for each of our countries. I handle remote activities and upgrades without needing to involve the team of engineers. It's a straightforward process, and I haven't encountered any difficulties.

    What about the implementation team?

    I work with my company's IT team to handle the deployment. It's done in-house. The deployment process takes around an hour. 

    Typically, I discuss the deployment process with my manager or attend a meeting to discuss the solution and get approval. It's not a cumbersome process and is quite straightforward.

    What's my experience with pricing, setup cost, and licensing?

    I would give it an eight. The only problem we face is when our support expires, and we need to renew. If we're purchasing a new license, that's when difficulties arise.

    There are no additional costs or hidden fees. It's a straightforward pricing structure.

    Which other solutions did I evaluate?

    We tried using Micro Focus. Veeam Backup & Replication provides us with more than what we actually need, especially because of the application solutions it offers. Micro Focus, on the other hand, only focused on backup without additional application features.

    What other advice do I have?

    In terms of stability and efficiency, I highly recommend it. I've already introduced it to two or three different companies where my colleagues work, although I'm not sure if they have already adopted and purchased it.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    MichaelHarvey - PeerSpot reviewer
    Solutions Architect at a tech services company with 1,001-5,000 employees
    Reseller
    May 5, 2023
    Useful growth tracking, overview tracking, but increasingly complex
    Pros and Cons
    • "The most beneficial aspect of Veeam ONE is the ability to track your company's growth on a month-to-month basis. With this tool, you can determine if you need to purchase more target storage or if you have enough. This is essential for budgeting purposes, as, without this information, you may discover too late that you require additional storage or that your cloud usage is not aligning with what you are being charged. Veeam ONE aids in forecasting and usage analysis, making it a valuable asset."
    • "One common customer complaint is that Veeam, not just Veeam ONE, has become increasingly complex over time. This means that it is now very feature-rich, which can be challenging for some users to navigate and understand. There is a need for more education on how to use the GUI and all of the available features. Even regular users of Veeam may struggle to utilize the new features, which makes it more challenging for backup administrators to manage their backups. The platform is not becoming simpler, but rather, it is becoming more complicated over time."

    What is our primary use case?

    I am demonstrating specific reporting capabilities of Veeam ONE to customers, which includes a valuable yet lesser-known feature that enables the creation of a VIZIO diagram for the entire VMware cluster, displaying all servers that can be further explored. This feature is highly beneficial as it can create a comprehensive video diagram of the entire infrastructure, including servers, storage, and connected devices, in just one hour, whereas doing it manually would take weeks. However, the feature is not widely known and needs to be located in the software. It is an invaluable feature that can almost pay for itself if utilized.

    The purpose of using this solution is to estimate the need for expansion and growth. This involves monitoring the number of restores, daily usage patterns, and the timing of tool usage. The primary objective is to ensure successful backups and that they occur as scheduled. You must examine any growth patterns that you detect, whether on a daily or weekly basis and analyze the number of restores you perform. This is particularly beneficial for sizing your target and determining retention capacity for both on-premises and cloud scalability. All the data and reporting aid in assessing the size, growth, and availability of your data, as well as its overall success.

    How has it helped my organization?

    The Veeam ONE diagram is a relatively unknown feature that is only available in the solution. This tool enables you to create an overview of your entire infrastructure, based on your VMware cluster, and delve deeper to obtain specific information about each server, including how they are interconnected and their respective names. Having this tool at your disposal is undoubtedly valuable.

    What is most valuable?

    The most beneficial aspect of Veeam ONE is the ability to track your company's growth on a month-to-month basis. With this tool, you can determine if you need to purchase more target storage or if you have enough. This is essential for budgeting purposes, as, without this information, you may discover too late that you require additional storage or that your cloud usage is not aligning with what you are being charged. Veeam ONE aids in forecasting and usage analysis, making it a valuable asset.

    What needs improvement?

    One common customer complaint is that Veeam, not just Veeam ONE, has become increasingly complex over time. This means that it is now very feature-rich, which can be challenging for some users to navigate and understand. There is a need for more education on how to use the GUI and all of the available features. Even regular users of Veeam may struggle to utilize the new features, which makes it more challenging for backup administrators to manage their backups. The platform is not becoming simpler, but rather, it is becoming more complicated over time.

    It would be helpful if Veeam ONE allowed a view of all of your repositories in a single panel, rather than having to check multiple repositories separately. This consolidated view would provide better visibility on the target repository, which can be very helpful.

    For how long have I used the solution?

    I have been using Veeam ONE for approximately three years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    Veeam ONE does not need scalability. However, scalability becomes a consideration when assessing the ease of adding repositories and storage to the back end via the VIN GUI. Fortunately, this process is not particularly difficult.

    We sell Veeam ONE to 50 percent of our engagements.

    How are customer service and support?

    The support from Veeam ONE is excellent.

    How was the initial setup?

    The setup process for Veeam ONE can be complicated, depending on your usage. It is not a straightforward process. You need to establish a Veeam ONE server, which is something that many users may not be aware of. It is necessary to dedicate a Veeam server as either a standalone or a VM for a VM server, which adds complexity to the initial setup process.

    What was our ROI?

    I have seen a return on investment using Veeam ONE because it helps in sizing, scaling, and projection.

    What's my experience with pricing, setup cost, and licensing?

    The pricing structure for Veeam ONE has changed to what is now called the "VUL" or "Universal License". Previously, people mainly used socket licenses, but this has now changed. The new pricing structure was introduced last year.

    The concept of the universal license for Veeam ONE still needs to be explained more to customers. While Veeam ONE is still a good option in terms of pricing, it's important to note that it's only the software component, and a target appliance is also required. This is different from the full appliances and software options like Rubrik and Cohesity. It's crucial to understand that Veeam ONE is not the complete backup solution, but rather a part of it that needs to be combined with additional components.

    What other advice do I have?

    Veeam ONE has a lot of great features, and it's worth spending time exploring its capabilities. The video diagram feature is especially valuable because it's easy to use and provides significant benefits in addition to Veeam ONE's reporting.

    I rate Veeam ONE a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Giovanni Golinelli. - PeerSpot reviewer
    Hybrid IT Architect at Quanture Spa
    Real User
    Top 20
    Feb 1, 2024
    A simple-to-learn product with a straightforward restoration process
    Pros and Cons
    • "Veeam Backup & Replication is definitely very useful and simple to learn, and the restoring processes are very straightforward, making it a very solid product."
    • "The scalability of the product in large organizations is an area of concern where improvements are required."

    What is our primary use case?

    For most of our company's customers, we use it for the backup process or to create a copy of the backup outside in an off-site or cloud location. Only for a few of our company's customers do we use the replication part of the tool, or if they have a secondary site where they want to have a copy of the VM in production.

    What is most valuable?

    Veeam Backup & Replication is definitely very useful and simple to learn, and the restoring processes are very straightforward, making it a very solid product.

    What needs improvement?

    Veeam Backup & Replication can be installed on a platform like Windows only. Veeam has more components but is always installed on Windows VMs. For some of the roles like proxy, Veeam could deploy and develop a solution that does not need to use Windows VMs because of its cost in terms of licenses and scalability. The solution works only on Windows but should be able to work on platforms like Linux in the future.

    The scalability of the product in large organizations is an area of concern where improvements are required.

    For how long have I used the solution?

    I have been using Veeam Backup & Replication for twelve years. I use Veeam Backup & Replication V12. My company has a partnership with Veeam.

    What do I think about the scalability of the solution?

    In my company, seven to eight people deliver deployment services related to Veeam Backup & Replication, along with support for some of our company's customers.

    How are customer service and support?

    At times, our company needs to open a ticket with the technical team to troubleshoot some strange behavior or some difficulties in managing an upgrade in the product.

    I rate the technical support an eight out of ten.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The product's initial setup phase was not difficult. There were no difficult steps to install the product. With Veeam Backup & Replication, there is a need to have a license for Windows Server license, but it need not be considered a huge requirement.

    In our company, we need to have at least one VM from Windows, along with one backup repository, after which it is possible to start with the deployment of Veeam Backup & Replication on a single VM. Depending on the complexity of the environment my company deals with, my company will need to install more VMs with many roles, like proxy. The straightforward deployment process takes two hours for a single VM, but it takes more time when there is a need to create more VMs.

    The solution is deployed on an on-premises model.

    For a simple environment, the initial deployment, and not the configuration, takes not more than two hours.

    What about the implementation team?

    I work in Italy as a system integrator, so I install the product for our company's customers.

    What was our ROI?

    The money put into Veeam Backup & Replication is the right investment.

    What's my experience with pricing, setup cost, and licensing?

    I would say that the product is fairly priced.

    Which other solutions did I evaluate?

    My company chose Veeam Backup & Replication over other products since it is quite simple to deploy and manage. My company delivers backup as a service for some of our customers using Veeam Backup & Replication. My company has implemented a legal infrastructure in our data center, and we use it to remotely manage the backup recovery process for some of our customers.

    What other advice do I have?

    I would tell those who plan to buy the solution that it is important to do a PoC to understand how simple it is to implement the product and use it on a daily basis for data protection.

    I could split my rating for the evaluation of the product in a small environment and a huge environment. For small environments, I rate the tool a nine out of ten since it works as a very effective solution. For complex or huge environments, I rate the tool an eight out of ten since scalability is one of the areas of concern in the product, especially when users want more services from the product.

    I rate the overall tool an eight and a half out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    IT System Engineer at Hoffmann GmbH
    Real User
    Dec 10, 2023
    Robust data protection and management offering user-friendly interface, comprehensive virtual machine backup capabilities and efficient instant recovery
    Pros and Cons
    • "The standout feature for us is instant recovery."
    • "It would be beneficial to have enhanced solutions for database backup, particularly for Oracle databases in the context of SAP systems."

    What is our primary use case?

    We use it to back up all of our virtual machines, including those on hardware and Hyper-V solutions, and some of our physical machines.

    How has it helped my organization?

    It allows us to perform instant recovery for SIM machines. This means that we can quickly install the configuration and check whether the machine is operational or not. This efficient process allows us to assess the status and decide to proceed or make necessary adjustments. Unlike traditional methods that may take up to two hours for restoration, our instant recovery feature enables us to recover in as little as five minutes, providing a prompt evaluation of the machine's functionality.

    What is most valuable?

    The standout feature for us is instant recovery. Additionally, we have the capability to replicate our repository in various clouds. It proves highly beneficial as we only need to configure a single repository and instruct it to replicate all backups that we have on-premises.

    What needs improvement?

    I would like to improve Cloud application, as well as disaster recovery since we must export our data from our buildings to another location. It would be beneficial to have enhanced solutions for database backup, particularly for Oracle databases in the context of SAP systems.

    For how long have I used the solution?

    I have been working with it for two years now.

    What do I think about the stability of the solution?

    I would rate its stability eight out of ten.

    What do I think about the scalability of the solution?

    Scaling up the system requires significant resources, necessitating the use of knowledge base tools dedicated to both storage and virtualization. I would rate it seven out of ten. We utilize it daily with a user base of a thousand individuals. Going forward, we have plans to expand its usage further.

    How are customer service and support?

    The customer support is outstanding. Whenever I open a case, there is always a prompt and highly effective real-time response. I find it fair, quick, and competent. I would rate it ten out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We initially employed Active View, and transitioning to Veeam proved to be a beneficial decision. However, due to the company's shift to another provider, we were unable to continue using the product. The integration with Google Cloud was limiting, and as we required an on-premises solution, we had to explore alternatives.

    How was the initial setup?

    Setting up the system was a straightforward process for us. We were able to do it independently without the need for a solution partner, making it a convenient and practical experience. I would rate it eight out of ten.

    What about the implementation team?

    The installation is straightforward, but managing the system can be challenging, as it may require installing various tools on different machines. Consequently, a substantial infrastructure is necessary, involving approximately ten servers for the complete solution. The deployment process took approximately three weeks. Initially, we devised a plan, followed by the design phase. Once the design was finalized, we proceeded with the installation and implementation. The deployment was carried out in-house, with the involvement of two to three individuals.

    What was our ROI?

    I would rate it ten out of ten in terms of ROI.

    What's my experience with pricing, setup cost, and licensing?

    It comes with a higher cost and it is an all-inclusive solution. I would rate it nine out of ten.

    Which other solutions did I evaluate?

    We evaluated three products, namely Cohesity and Rubrik, and after careful comparison, we opted for Veeam.

    What other advice do I have?

    It necessitates careful consideration of factors such as the volume of data to be backed up, the number of servers in play, and the requirement for proxy servers. Overall, I would rate it eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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    Buyer's Guide
    Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2026
    Buyer's Guide
    Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.