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Emthias Abdul Salam - PeerSpot reviewer
Technical Manager at Emirates Business Machines (EBM)
Real User
Top 5Leaderboard
A stable and scalable data management with seamless integration across diverse environments
Pros and Cons
  • "The most valuable addition recently introduced is the Continuous Data Protection feature."
  • "There might be room for improvement at the plugin level, specifically concerning application plugins."

What is our primary use case?

A diverse range of customers use it for more than just virtualization. The platform is utilized for backup and Data Loss Prevention solutions. This extends beyond virtual environments to encompass mixed environments, including physical workloads. Some of our customers use it for cloud backup, showcasing its versatility across various IT infrastructures.

What is most valuable?

The most valuable addition recently introduced is the Continuous Data Protection feature. Particularly noteworthy is its configuration for SMAX and SaaS recovery. The integration of CDP with VMware stands out as one of the most impressive features. In the context of recoverability, whether dealing with issues related to data traffic or encountering problems with physical or virtual servers, Veeam stands out for its swift recovery capabilities. The ability to bring services back online within minutes, be it for physical or virtual machines, is highly beneficial.

What needs improvement?

There might be room for improvement at the plugin level, specifically concerning application plugins. In a recent deployment, we encountered some issues, and I believe there is a need for enhancements in the plugins for SAP and Oracle. It would be beneficial to see an extension of support to Oracle VMs. This is particularly relevant for customers utilizing Oracle VMs, where currently, we resort to agent-based backup solutions, and having an agent-less backup option for various hypervisors would be a valuable addition.

For how long have I used the solution?

I have been working with it for eight years.

Buyer's Guide
Veeam Data Platform
October 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,029 professionals have used our research since 2012.

What do I think about the stability of the solution?

I would rate its stability capabilities eight out of ten.

What do I think about the scalability of the solution?

Scalability is not a concern as it exhibits high scalability without issues. Currently, about twenty-five to thirty active customers use it.

How are customer service and support?

Technical support, particularly from the region where the connection is established, may be somewhat lacking. While it was previously considered a highly effective support team, there has been a noticeable decline in support quality since last year, leading to increased challenges and issues. I would rate it five out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup was straightforward. I would rate it nine out of ten.

What about the implementation team?

The deployment process is straightforward and depends on the organization's requirements. For a basic setup, such as backing up the hypervisor and VMs, it can be completed in approximately four hours. However, for more comprehensive configurations involving agents, RDR, and extensive testing, the process may extend to three to four days. In an on-premise virtual machine environment, the deployment involves setting up a backup management server as a VM, with additional roles assigned to backup proxy servers (VMs) and a repository server, often a physical server linked to local or external storage. Linux repositories are configured for immutability, or appliances like Accelerate or BMC data domain can be used, eliminating the need for a physical repository server. For the database, deployment options include PostgreSQL or dedicated SQL, determined by the deployment scale. Networking requirements, specifying open ports between components and VMware/Hyper-V infrastructure, are communicated to the networking team. Following the environment setup, the backup configuration is executed, incorporating three-to-one copy recommendations with secondary copies on-site, at a different site, or off-site. The configured setup undergoes testing for recovery processes, including instant recovery, file-level recovery, and application-level recovery. Results are documented and shared with the customer, concluding the deployment process.

What's my experience with pricing, setup cost, and licensing?

The price is affordable. I would rate it two out of ten. Since it's not an appliance, infrastructure elements such as backup storage and resource calculations for the required number of VMs need to be factored in, leading to additional pricing considerations.

What other advice do I have?

For those implementing the data platform, my advice is to adhere to best practices diligently. Following the documented guidelines is crucial, as issues related to infrastructure connectivity or delayed restoration often stem from deviations in implementation. Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
System Engineer at SLIC
Real User
Top 10
Offers easy-to-navigate features but needs improvement in technical support
Pros and Cons
  • "The tool provides an easy-to-navigate feature of all the functionalities it has for its users."
  • "There are certain shortcomings associated with the virtualization infrastructure."

What is our primary use case?

My company uses Veeam's available tools on an on-premises model. We don't have a cloud workload. We aim for the on-premises replication and backup application through Veeam.

Veeam ONE is used as a backup for all of our critical workloads. My company also does the replication part with DR. Veeam ONE, which is used for centralized monitoring and for all the workloads, so it will give us some kind of capacity planning and performance recommendations.

What is most valuable?

The most valuable feature of the solution stems from the fact that the replication part can be managed with some kind of automatic switchover capabilities as well, which is a good feature available compared with other products. We won't have to deal with the servers with different IPs that are segmented since Veeam ONE automatically takes care of it. We can also do a switchover from primary DB to DR or DR to primary DB, and it is somewhat very easy and user-friendly, especially if you compare it with other products. The tool provides an easy-to-navigate feature of all the functionalities it has for its users.

What needs improvement?

There are certain shortcomings associated with the virtualization infrastructure. If it is possible to have some kind of infrastructure that provides application visibility, then it can be a huge advantage for the users.

I would like to expand a total maintenance solution for the infrastructure side which can include applications, storage, and everything. Veeam ONE will be confined to some VM resource-level solutions, but I think it needs to grow beyond that.

I want the product to be available at a cheaper rate.

For how long have I used the solution?

I have been using Veeam ONE for more than four years. I am a customer of the tool. I think my company uses Veeam ONE 7.0, which is the latest version of the product.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution a seven out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a six out of ten. Introducing a cloud version of the tool can increase its scalability.

Only the administration people use Veeam ONE, which consists of around two or three people.

The product is used on a daily basis.

There is no plan to increase the number of users associated with the product.

How are customer service and support?

There are no immediate technical certified people in Sri Lanka. Support is very difficult. Certified people are not available to provide support services. I rate the tool's support services as a three out of ten.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

Currently, our company uses Barracuda Spam Filter and Barracuda Email Security Gateway. My company also uses an open-source ESP tool for email security. I have experience with Commvault and Veritas.

How was the initial setup?

On a scale of one to ten, where one is difficult, and ten is easy to set up, I rate the product's initial setup phase a seven out of ten. With the configuration part, the lack of technical people, like engineers or local engineers, to do the setup part is an issue, and it is the only difficulty that we have come across.

During the product's deployment phase, there are a few configuration issues while doing certain kinds of activities.

The solution is deployed on an on-premises model.

The solution can be deployed in one or two days.

One person can deploy the solution.

What was our ROI?

I think the tool saves us time and effort when doing any type of activity.

What's my experience with pricing, setup cost, and licensing?

On a one to ten scale, where one is very cheap and ten is very expensive, I rate the price as a five out of ten.

Which other solutions did I evaluate?

I evaluated Veeam ONE against Commvault. Veeam ONE's replication capability is better than that of Commvault.

What other advice do I have?

The product has improved data management tasks, especially in the area of capacity planning. The capacity planning provides suggestions on which VMs where oversizing is required or whether there is under sizing that is required.

The analytics capabilities have helped our company's decision making processes since based on the tool's capacity planning feature, we will know what will be the resource consumption. Based on the resource consumption part, we can decide whether we need to go in with another resource allocation or do we need some kind of a hardware upgrade. It is possible to have an initial budget allocation based on the usage of the resources.

I am satisfied with the product.

I rate the tool a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veeam Data Platform
October 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,029 professionals have used our research since 2012.
MagnoCastellar - PeerSpot reviewer
CIO at Rhmeb
Real User
Top 10
Protects data and has fast virtual machine restoration using duplication for quick backups
Pros and Cons
  • "The most critical features of Veeam Data Platform for ensuring availability and integrity are its fast virtual machine restoration using duplication for quick backups and the COBRA point functionality that allows us to run regu"

    What is our primary use case?

    I've been using Veeam Data Platform in our data protection strategy regularly for the past year. We rely on it daily to manage our information.

    What is most valuable?

    The most critical features of Veeam Data Platform for ensuring availability and integrity are its fast virtual machine restoration using duplication for quick backups and the COBRA point functionality that allows us to run regular tests in our environment.            

    For how long have I used the solution?

    I have been using Veeam Data Platform for the past two years. 

    What do I think about the stability of the solution?

    As for stability, I'd also rate it as an eight out of ten. We haven't encountered any issues with stability in the two years we've been using it.

    What do I think about the scalability of the solution?

    I'd rate the scalability of this solution as an eight out of ten. 

    How are customer service and support?

    I've contacted Veeam's technical support, and I found it to be very good. They responded promptly within two hours when I had an issue with restarting a process, and they were able to solve the problem effectively.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup is straightforward.I'd rate my experience with the initial setup as an eight out of 10 for ease.  The solution is deployed on the cloud using CrownCloud as the provider. The deployment took approximately thirty minutes, and it was done by an integrator, requiring two people for the deployment.

    What was our ROI?

    I've observed a return on investment mostly during problem instances where quick recovery or restarts are crucial. It's akin to having insurance; you might not use it often, but when needed, it's invaluable to have.

    What's my experience with pricing, setup cost, and licensing?

    We dont have the exact licensing costs, but we pay for a comprehensive service package that includes technical support, cloud services, and data center services. There may be additional costs beyond the standard license, but I'm not sure about the specifics. However, I believe the yearly cost is around five thousand dollars.

    Which other solutions did I evaluate?

    Before using Veeam Data Platform, I evaluated other options such as Big Kapolei and SZAC. However, I decided to go with VMware Data Platform because it seemed more appropriate for our virtual machine environment and the integration looked good.

    What other advice do I have?

    I would rate Veeam Data Platform an eight overall.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    ESLAM ELSAYAAD - PeerSpot reviewer
    Senior Solution Architect at ICT Misr
    Reseller
    Top 5Leaderboard
    Has a simple setup process and an efficient disaster recovery feature
    Pros and Cons
    • "The platform has a useful disaster recovery feature."
    • "They could offer a hardware appliance as a comprehensive, full-stack solution."

    What is our primary use case?

    We use the product to manage the data workloads for small and medium businesses.

    What is most valuable?

    Veeam Data Platform’s most valuable feature is replication.

    What needs improvement?

    They could offer a hardware appliance as a comprehensive, full-stack solution. At present, we have independent software and hardware for data backup purposes. Instead, they could provide all the necessary components in one single box. Additionally, they should add new features for containers to align with the landscape of new technologies and cloud-native applications.

    For how long have I used the solution?

    We have been using Veeam Data Platform for seven years.

    What do I think about the stability of the solution?

    I rate the platform’s stability a nine out of ten.

    What do I think about the scalability of the solution?

    Veeam Data Platform provides better scalability than Backup Exec in terms of time. It works smoothly without any complexities for workflow or database management.

    I rate the scalability a nine out of ten.

    Which solution did I use previously and why did I switch?

    We use Veritas, Commvault, and NetBackup to manage workloads for enterprises.

    How was the initial setup?

    The initial setup is simple. The installation process is swift. However, post-installation, the crucial aspect lies in the expertise of the implementing engineer to configure the tool effectively for scalability. We can deploy it on the cloud and on-premises as well.

    What's my experience with pricing, setup cost, and licensing?

    The product is inexpensive. They offer customizable licensing models including perpetual and subscription-based licenses. However, I recommend using Backup Exec for customers using Microsoft products such as Windows Server as it offers more flexible pricing models.

    What other advice do I have?

    The platform has a useful disaster recovery feature. Additionally, it has a good feature for instant recovery. However, a notable consideration arises when dealing with a scenario involving seventeen workloads, where customization may require the provision of two packs, each accommodating ten instances of Instant VM recovery. This setup could potentially result in having three VMs left unused. 

    I rate it a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
    PeerSpot user
    System Engineer at HeiTech Padu Berhad
    Real User
    Top 10
    A tool that offers a sophisticated interface that makes the monitoring part easier
    Pros and Cons
    • "The product's initial setup phase was straightforward for me."
    • "The user experience can be better, as it is one of the areas with shortcomings in the product."

    What is our primary use case?

    I use Veeam ONE in my company to provide customer backup reports if required. Veeam ONE is also useful for monitoring any issues with the current server. My company views logs from Veeam ONE to see if there is any solution that we can give to customers. My company uses Veeam ONE to look at what advice we can give customers to ensure that all their servers are always protected.

    How has it helped my organization?

    The benefit I get from the product is that it is a sophisticated monitoring tool that helps our company's team, along with the infrastructure team, view the current status of all the servers monitored with Veeam ONE.

    What is most valuable?

    The most valuable feature of the solution is that it offers a very sophisticated interface to view, making it a bit easier for our company's operations team to take care of the monitoring part involving the current status of the server and server backup status.

    What needs improvement?

    I think there are no suggestions from my end for an improvement of Veeam ONE.

    The user experience can be better, as it is one of the areas with shortcomings in the product.

    I feel Veeam ONE has no downsides apart from its reporting area, which can be improved in such a way that its users can customize more of the report templates in an in-depth manner. I think there are improvements in Veeam ONE that I can see, including the tool's area that provides more flexibility in generating reports for its customers to view.

    For how long have I used the solution?

    I have been using Veeam ONE for more than a year. My company operates as a system integrator of the product.

    What do I think about the stability of the solution?

    For my current usage, Veeam ONE is pretty stable.

    What do I think about the scalability of the solution?

    Veeam ONE is a really scalable solution.

    Veeam ONE is used by one of my company's customers.

    How are customer service and support?

    At times, my company contacts the solution's technical support. My company's support for Veeam ONE is similar to the one we get for the backup solution from Veeam. The suggestions provided by Veeam's support team have been very useful for my company. Veeam's support team provides users with a nice view of the usability of Veeam ONE.

    I rate the technical support an eight out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    For monitoring purposes, my company uses a free, open-source solution like Zabbix. Compared to Zabbix, I feel Veeam ONE can be more useful for monitoring purposes.

    Compared to Zabbix, I feel Veeam ONE has no downsides apart from its reporting area, which can be improved.

    How was the initial setup?

    The product's initial setup phase was straightforward for me.

    I do not have any experience in the deployment process of Veeam ONE.

    The solution is deployed on an on-premises model.

    What was our ROI?

    To date, I have seen a return on investment from the use of Veeam ONE in my company. The ROI is quite high considering the value Veeam ONE provides its users.

    What's my experience with pricing, setup cost, and licensing?

    For now, I think the pricing of Veeam ONE is quite okay for any of the infrastructures, especially for those who want a backup system and a tool that provides monitoring services.

    What other advice do I have?

    People can look at Veeam ONE if they want one application to provide them with a sophisticated monitoring tool and useful backup reports easily.

    I rate the overall tool an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
    PeerSpot user
    Mike Kokolakis - PeerSpot reviewer
    Software Developer at ADMIN - Mike Kokolakis
    Real User
    Top 10
    A reliable and easy-to-use product with good online documentation
    Pros and Cons
    • "The tool's stability is good."
    • "The cost of the product is an area that would prevent me from using it in the future."

    What is our primary use case?

    I use the solution in my company mainly as a server backup for Windows Server.

    What needs improvement?

    The cost of the product is an area that would prevent me from using it in the future. The aforementioned area needs to be considered for improvement.

    For how long have I used the solution?

    I have experience with Veeam Data Platform for three to four years.

    What do I think about the stability of the solution?

    The tool's stability is good.

    What do I think about the scalability of the solution?

    The tool's scalability is good, but it can get very pricey. 

    I personally use the product for around ten endpoints, a couple of servers, and VMs.

    How are customer service and support?

    I haven't used the solution's technical support since it provides good online documentation.

    How was the initial setup?

    The product's initial setup phase was not the easiest one I have dealt with recently. It has some level of complexity to it. It is good that the tool has built-in ransomware protection. The tool protects workloads on Azure, Blue Prism Cloud, and AWS.

    The product's installation phase was okay.

    The solution can be deployed in a few steps. It's not the type of product that you set up, and forget about it since it needs some more steps to get it started. It is important that the tool remains reliable. Some other backup solutions provide the backup features, and then you have to get back to them every week and sometimes every day to make sure that nothing has stopped it from working.

    What's my experience with pricing, setup cost, and licensing?

    The product is expensive.

    Which other solutions did I evaluate?

    Compared to the other solutions in the market, I chose Veeam Data Platform since I knew that it was one of the top products. The product also offers a community that I wanted to try.

    What other advice do I have?

    In terms of data recovery, I use the tool to back up servers and VMs. It is a reliable and easy-to-use tool.

    The security features offered by the product are good.

    The ease of use when deploying and managing the product is not difficult, especially when you become familiar with Veeam's interface and the way things are organized. In general, the tool is not very complex, especially if we consider the aforementioned aspects.

    I think Veeam is one of the two or three best solutions in the market, but users have to balance the course and the things they want to do with the product. One needs to be ready with the resources needed to maintain and keep it even working. It is better to be set up and maintained by an experienced technician.

    I rate the tool an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Paola Haro - PeerSpot reviewer
    Pre-Sales Engineer at COMGSP S.A
    Reseller
    Top 20
    Offers great scalability and flexibility with reasonable pricing
    Pros and Cons
    • "The most valuable data protection features in Veeam are encryption and error handling."
    • "Apart from security improvements, enhancing compatibility with various platforms and addressing limitations related to integration and verification would be beneficial."

    What is our primary use case?

    Using Veeam Data Platform, I manage data migration to the cloud, business recovery, and various configurations.

    What is most valuable?

    The most valuable data protection features in Veeam are encryption and error handling. Encryption safeguards sensitive information like credit card data, while robust error handling ensures data integrity.

    What needs improvement?

    Apart from security improvements, enhancing compatibility with various platforms and addressing limitations related to integration and verification would be beneficial. For instance, ensuring seamless integration with AWS and overcoming hardware-related constraints for incremental verification would enhance overall usability and reliability.

    How are customer service and support?

    I have had a great experience with their support team. They are highly professional, knowledgeable, and always willing to help, providing valuable assistance in improving our product. I would rate the support at a nine out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Veeam's security might be weaker than Dell's, but in terms of performance and reliability, Veeam often matches or surpasses Dell. For tasks like isolating areas for maintenance, Veeam offers more automated solutions compared to Dell's manual processes.

    How was the initial setup?

    The initial setup of Veeam is easy, typically requiring minimal personnel for maintenance.

    What's my experience with pricing, setup cost, and licensing?

    The pricing for Veeam Data Platform varies based on functionality needs. While it can be costly for clients requiring application backup, it is generally considered reasonable considering the extensive features offered.

    What other advice do I have?

    We use Veeam for backup and disaster recovery because of its ease of use and our team's expertise. However, we are exploring other options, like daily security solutions, to ensure we provide the best fit for our clients' needs, rather than sticking to just one tool.

    Veeam works best in Azure environments, but it might not be ideal for security-focused solutions like ADAP. However, it excels in hyper-converged infrastructure setups, making it a strong choice for those environments.

    Veeam's scalability and flexibility benefit our organization by seamlessly integrating into existing environments, especially with popular hypervisors. This ease of integration simplifies management and allows for efficient testing, making it straightforward to use and manage.

    Overall, I would rate Veeam Data Platform as an eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    System Engineer at HeiTech Padu Berhad
    Real User
    Top 10
    Reliable and secure backup solutions, offering a well-packaged and reasonably priced service with a significant positive return on investment
    Pros and Cons
    • "The most valuable aspect is its reliability in recovering any replaceable data in the event of server issues in a production environment."
    • "It would be beneficial if it could expand its coverage to support Frostbox and provide greater flexibility for service providers to recommend backup solutions based on customer preferences in prospective environments."

    What is our primary use case?

    Our common use case is to offer backup solutions and disaster recovery services to customers.

    How has it helped my organization?

    A key benefit is the constant security of data. It enables us to assure customers that their data is consistently accessible, even in the face of server issues or potential disruptions.

    What is most valuable?

    The most valuable aspect is its reliability in recovering any replaceable data in the event of server issues in a production environment. It proves to be a dependable solution for ensuring business continuity in case of a disaster occurring at the current production site.

    What needs improvement?

    It would be beneficial if it could expand its coverage to support Frostbox and provide greater flexibility for service providers to recommend backup solutions based on customer preferences in prospective environments.

    For how long have I used the solution?

    I have been working with it for more than one year.

    What do I think about the stability of the solution?

    It provides good stability.

    What do I think about the scalability of the solution?

    It offers high scalability capabilities.

    How are customer service and support?

    So far, the support team has proven valuable in providing effective solutions and useful guidance.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup was straightforward.

    What about the implementation team?

    In the initial stages of deployment, it's essential to understand the customer's backup infrastructure needs. This involves determining the specific requirements of the customer and assessing whether our existing environment is equipped to meet those needs. Maintenance is relatively straightforward for me.

    What was our ROI?

    Customers are experiencing a significant positive return on investment.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is reasonable. It provides good value for the money. Licensing costs can occasionally present a significant financial challenge.

    What other advice do I have?

    It's particularly useful for those looking to offer backup services, complemented by optional additional recovery and replacement services with Veeam. Overall, I would rate it eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
    PeerSpot user
    Buyer's Guide
    Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
    Updated: October 2025
    Buyer's Guide
    Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.