We primarily use the solution for load testing. Our focus is not so much performance testing. We focus more on load testing, which does inadvertently include performance testing, however.
Release Test Manager at a tech company with 201-500 employees
Easy to build test cases, good stability and good scalability
Pros and Cons
- "The test cases are quite easy to build and to maintain. This is the most valuable aspect of the solution for us. It's the reason why they changed from JMeter to NeoLoad."
- "Sometimes it's complicated to maintain the test cases. It's much easier than in JMeter, however. I'm not sure if this depends so much on NeoLoad, or is more based on the environment that we are testing."
What is our primary use case?
What is most valuable?
The test cases are quite easy to build and to maintain. This is the most valuable aspect of the solution for us. It's the reason why they changed from JMeter to NeoLoad.
What needs improvement?
Overall, we're quite satisfied with the product.
Sometimes it's complicated to maintain the test cases. It's much easier than in JMeter, however. I'm not sure if this depends so much on NeoLoad, or is more based on the environment that we are testing.
For how long have I used the solution?
I've been using the solution for about a year now.
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What do I think about the stability of the solution?
The stability of the solution has been good, or at least good enough for our purposes. We haven't experienced any bugs or glitches so far. We also haven't had any crashes that would lead us to believe the solution isn't sound.
What do I think about the scalability of the solution?
The scalability has so far fit our needs. We haven't had any issues expanding as required.
We currently have three people actively working on the solution. They are all testers.
How are customer service and support?
The technical support is very good. Whenever we have needed something, they've provided support without us having to worry or wonder about if we'd get a response. Either they would send someone or help us remotely or the partner that they recommended to us (during the implementation process) helped us very quickly. The support has met our expectations so far and we're satisfied with their level of support.
Which solution did I use previously and why did I switch?
We previously used Apache JMeter. We switched because test cases were easier to build on this solution.
How was the initial setup?
The initial setup was straightforward for us. However, we did have assistance with the process, and that made it easier.
What about the implementation team?
We got someone from Neotys to help us find someone to help assist us. They recommended a partner to help us to set it up right very quickly. We ordered the assistance suggested and we signed the contract on a Friday evening. We got the first report from NeoLoad the following Tuesday evening. We were quite satisfied with the assistance we received. It made the setup process quite easy.
What other advice do I have?
We have pretty close to the latest version of the solution but are currently trying to make an upgrade.
I can recommend that product. I'd also recommend that new or potential users do some training. It's a good idea to use experienced partners or consultants to assist with the initial setup.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Performance Analyst at a tech services company with 10,001+ employees
User-friendly, good reporting, and integrates well with other solutions
Pros and Cons
- "The scripting is really user-friendly and the reporting is very good."
- "I would like to see support for auto-correlations."
What is our primary use case?
We use NetLoad for two different types of testing. We use it for load testing and automation testing. We use it test out the user experience.
What is most valuable?
NeoLoad can be integrated with Selenium for testing the user interface and user experience.
The scripting is really user-friendly and the reporting is very good. It supports regular expressions that help us to correlate things.
NeoLoad integrates well with other solutions.
What needs improvement?
I would like to see support for auto-correlations.
For how long have I used the solution?
I have been using Neotys NeoLoad for three years.
What do I think about the stability of the solution?
This is a stable solution from what I know. The frequency in which it is used depends on the project and the client.
What do I think about the scalability of the solution?
We have 50 people who are licensed and using this solution.
How are customer service and technical support?
The technical support is good.
Which solution did I use previously and why did I switch?
I also have experience with Apache JMeter.
How was the initial setup?
The implementation is easy. It is just about downloading the application and there are three modules to install and configure, including the monitoring, the agents, and the controller.
What other advice do I have?
This is definitely a solution that I recommend.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Buyer's Guide
Tricentis NeoLoad
March 2025

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Delivery Manager at cigniti
Good scripting and parameterization help to make this a valuable part of our service offering
Pros and Cons
- "I like the scripting and parameterization features."
- "While importing the scripts from backup it should not create the new variables because it has created some issues for us."
What is our primary use case?
We use this solution because we want to know the difference between two different tools to suggest for our clients.
How has it helped my organization?
As we are a services company, we have used NeoLoad also as part of our exercise.
What is most valuable?
I like the scripting and parameterization features.
What needs improvement?
While importing the scripts from backup it should not create the new variables because it has created some issues for us.
For how long have I used the solution?
We have been using this solution for one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Performance Engineer at Ascend Learning
Best tool for testing in production without making many changes to the script or solution
Pros and Cons
- "It helped in achieving the testing of on-premise applications, as well as cloud-based applications, without much difficulty."
- "NeoLoad is best tool for testing in production without making many changes to the script or solution."
- "NeoLoad does not support Citrix-based applications."
What is our primary use case?
Used for performance testing of applications on QA environments as well as production environments. NeoLoad is best tool for testing in production without making many changes to the script or solution.
How has it helped my organization?
It helped in achieving the testing of on-premise applications, as well as cloud-based applications, without much difficulty.
What is most valuable?
- Integration of all components in one place.
- GUI-based requests
- Ease of use compared with other performance tools.
What needs improvement?
NeoLoad does not support Citrix-based applications. Neotys should take a look into this protocol.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
No issues.
What do I think about the scalability of the solution?
No issues. As far as Neotys NeoLoad, it is excellent in scalability.
How are customer service and technical support?
The support is good.
Which solution did I use previously and why did I switch?
We started with NeoLoad.
How was the initial setup?
The initial setup is easy.
What about the implementation team?
The implementation was done in-house.
What was our ROI?
Our ROI is 100%.
What's my experience with pricing, setup cost, and licensing?
The licensing cost is less compared to other licensing performance testing tools.
Which other solutions did I evaluate?
We tried JMeter, but due to its support (which we found subpar), we had to switch to NeoLoad.
What other advice do I have?
You will love NeoLoad moving from open source and code-based performance tools.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Quality Assurance Engineer with 10,001+ employees
A cost-effective source for load, stress and performance testing
Pros and Cons
- "It is a good source for load, stress and performance testing."
- "It needs improvement with post-production."
What is our primary use case?
It is primarily used for load testing, stress testing and performance testing. It is a very good product.
What is most valuable?
It is a bit easier compared to our LoadRunner, and it is cheaper. It can select to upload and it is based on cloud services. It is really easy to learn and to use.
What needs improvement?
It needs improvement with post-production.
For how long have I used the solution?
Three to five years.
How is customer service and technical support?
It has good support.
What's my experience with pricing, setup cost, and licensing?
It is cheaper than other solutions.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Load Test Engineer at a tech vendor with 501-1,000 employees
several key features: Jenkins integration, infrastructure monitoring, and results analysis.
Pros and Cons
- "There are several key features, including Jenkins integration, infrastructure monitoring, and results analysis."
- "It needs improvements in the UI. It's currently not as friendly as it should be."
What is most valuable?
There are several key features, including Jenkins integration, infrastructure monitoring, and results analysis.
How has it helped my organization?
Implementing this product has allowed us to increase the number of projects that get load testing, and the frequency by which we re-test our performance.
What needs improvement?
It needs improvements in the UI. It's currently not as friendly as it should be.
For how long have I used the solution?
We've used it for seven years.
What was my experience with deployment of the solution?
We haven't had any issues with deployment.
What do I think about the stability of the solution?
We have never experienced any isuses with stability.
What do I think about the scalability of the solution?
The product has scaled very well up until this point.
How are customer service and technical support?
The support from Neotys is very good. Responses are timely and come from experienced, knowledgeable load testing professionals.
Which solution did I use previously and why did I switch?
We previously, and still use JMeter for some projects, in addition to Neoload.
How was the initial setup?
The initial setup is straightforward for basic usage. The setup for higher volume load testing is more involved, but I wouldn't say complex, as should be expected for an enterprise class load testing tool.
What about the implementation team?
We implemented it with our in-house team.
What's my experience with pricing, setup cost, and licensing?
It's priced based on the numbers of VUs, virtual users, that your needs require. The free edition gives you 50 VUs. The pricing is fair for high-volume licensing. Cloud VUs can be rented on-demand for bursts of higher capacity testing needs without permanent purchase.
Which other solutions did I evaluate?
We looked at JMeter and Webload.
What other advice do I have?
I highly recommend understanding load testing concepts before using any automation tool.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Assosiate Project Manager at a tech services company with 10,001+ employees
Less manual scripting and ease of setting up monitoring are valuable features.
What is most valuable?
Less manual scripting and ease of setting up monitoring are very valuable features of the tool.
Loadrunner has extensive list of analysis features available whereas NeoLoad had limited when I worked.
How has it helped my organization?
It helped us deliver the solution for various customers within budget and efficiently.
What needs improvement?
Analysis can be further improved. I have been using LoadRunner analysis and it has been a very powerful tool.
For how long have I used the solution?
I have used it for six months.
What was my experience with deployment of the solution?
I have not encountered any deployment issues.
What do I think about the stability of the solution?
I have not encountered any stability issues.
What do I think about the scalability of the solution?
I have not encountered any scalability issues.
How are customer service and technical support?
Technical support's turnaround time for issue response is too good.
Which solution did I use previously and why did I switch?
I have worked on various different performance testing tools, and I found NeoLoad very much within budget without compromising the quality of the product.
How was the initial setup?
Initial setup was straightforward.
What about the implementation team?
A vendor team implemented it.
What other advice do I have?
More protocols can be added, and I would love to see if any profiler is included in it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Software Testing Consultant at a tech services company with 501-1,000 employees
Correlation of dynamic data is the most important advantage of this tool.
Pros and Cons
- "In my opinion, correlation of dynamic data is the most important advantage of this tool."
- "It would be good to make some updates on the reporting side."
What is most valuable?
In my opinion, correlation of dynamic data is the most important advantage of this tool. Normally, it is difficult to record performance scripts, but with this tool it is much easier.
How has it helped my organization?
Since this tool is lowering the risk of monthly releases to live environment, it reduces the stress on people. In addition, performance problems that we could not solve for a long time have been solved by the tool with Dynatrace integration.
What needs improvement?
It would be good to make some updates on the reporting side. For example, correlating the performance of server, throughput and hit count in a specific time interval would be a nice functionality.
For how long have I used the solution?
We use the tool full-time on our test environment and we have been releasing it to our live environment for 2 years.
How are customer service and technical support?
Support side of the tool is very strong. We have seen fast feedback and answers to other questions we faced in the past about licensing and other general problems.
Which solution did I use previously and why did I switch?
I have used many performance testing tools. This tool goes one step further with easy integration with code analysis tools, server monitoring, the success of correlation studio and the advantages on the mobile side.
What's my experience with pricing, setup cost, and licensing?
Licence cost is very attractive compared to other vendor tools and also there are many license alternatives. Licence costs are good enough compared to the benefit of the tool to the company.
What other advice do I have?
The ease of recording scripts and the correlation process, the force-on monitoring, success on the mobile side, and easy integration with code analysis tools are the reasons I have rated this product so high.
Disclosure: My company has a business relationship with this vendor other than being a customer: We provide consultancy services for testing and project management. And we have worked with NeoLoad on many projects both inside and outside of Turkey.

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Updated: March 2025
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I basically agree with this review. The 'Other Advice' is one of the most valuable parts. Whatever you are using, you need to understand what you are doing. A representative load test environment and sufficient coverage of the application being tested are often ignored, producing test results that will not predict the performance of your production environment.