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it_user465003 - PeerSpot reviewer
Software Engineer at Mitacs Inc.
Vendor
Easy for a person without any performance testing experience to use.

What is most valuable?

It’s very easy for a person without any performance testing experience to use. It was a breeze to install and start using.

Monitoring Agents, Dynamic Parameters and Automatically Recording of all the Requests and Responses.

How has it helped my organization?

We did not have any idea as to why our application was breaking during normal loads. NeoLoad helped us to determine the huge issues and factors which were completely hidden if not for NeoLoad.

What needs improvement?

It would be nice if they could make it so that the dynamic parameterization in the requests came back without the values from the previous responses. Also, it needs the ability to capture SQL queries that are being fired.

For how long have I used the solution?

I've been using it for eight months.

Buyer's Guide
Tricentis NeoLoad
March 2025
Learn what your peers think about Tricentis NeoLoad. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
857,028 professionals have used our research since 2012.

What do I think about the stability of the solution?

We had scalability issues for loads over 1000 when using one Load Generator. Now we have increased the Load Generator to two.

How are customer service and support?

They are very good and prompt in resolving tickets that we raise with them. They did help us in resolving certain issues over the phone call with a NeoLoad Expert.

Which solution did I use previously and why did I switch?

This was our first performance testing tool.

How was the initial setup?

It was very straightforward as it comes with an installer and you just need some space and a server to install it on.

What about the implementation team?

We implemented it in house and my advice is to follow the installation document.

What other advice do I have?

If you install it, you can have fun.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user464934 - PeerSpot reviewer
Technical Test Specialist, Performance Test Lead at a tech services company with 10,001+ employees
Consultant
Executable binaries made life easier during the implementation. They need to update their online documentation.

What is most valuable?

The support for HTTP, JMS, REST API, and XBAP protocols is good. NeoLoad is very user friendly and works well with HTTP and REST AO’s. It's very effective during cloud based testing and the cost is a fraction of LoadRunner. v5.1.4 introduced the JMS testing protocol which is a copy of SOAP UI. I was pleasantly surprised that with a little tweaking and support from Neotys, NeoLoad worked with XBAP applications very efficiently.

How has it helped my organization?

It comes with new features, notably JMS which enables us to be on top of our performance testing tool list.

What needs improvement?

The documentation for the new JMS protocol is in its initial stages and Neotys needs to update their online support documentation with more information about it.

For how long have I used the solution?

I've been using it for over three years.

What was my experience with deployment of the solution?

We've not experienced any deployment issues.

What do I think about the stability of the solution?

There were a couple of times during a load run where NeoLoad crashed out but they were due to issues with our virtual machines rather than NeoLoad.

How are customer service and technical support?

Customer Service:

9/10

Technical Support:

9/10 - the Neotys support team is superb and very efficient.

Which solution did I use previously and why did I switch?

I have used LoadRunner for web, web services and Siebel protocols, but running and licensing costs were very high.

How was the initial setup?

It's very straightforward.

What about the implementation team?

Executable binaries made life easier during the implementation and do not require any advice.

What's my experience with pricing, setup cost, and licensing?

Compared to LoadRunner, NeoLoad licensing of users is very cost effective. The cost is very simple and well defined and you can check it on the Neotys site.

What other advice do I have?

You should attend a three day training course to fully understand the functioanlity of NeoLoad.

Screenshots:


Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Tricentis NeoLoad
March 2025
Learn what your peers think about Tricentis NeoLoad. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
857,028 professionals have used our research since 2012.
PeerSpot user
Performance Architect at a tech services company with 10,001+ employees
Real User
I like the integration with various monitoring tools.

What is most valuable?

  • The easy of flagging requests while performing manual correlation.
  • Its integration with various monitoring tool.
  • Ease of creation population mimicking various browser emulations and network profiles.

How has it helped my organization?

In the projects where we deployed NeoLoad, it helped to reduce the time taken to script workflows. Also, the ease with which load generators could be added significantly reduced the time taken to design and initiate the load tests.

What needs improvement?

The current product is very good and the roadmap which is laid out for Neoload is sound. However, they need to offer more protocol support.

For how long have I used the solution?

I have been using this solution for about four years.

What do I think about the scalability of the solution?

There were projects which we had to simulate more than 50,000 users and had some scalability issues which were quickly resolved with help from Neotys support.

How are customer service and technical support?

Customer support is excellent, with a very quick turn around time for any question asked.

Which solution did I use previously and why did I switch?

Traditionally we have been using HP LoadRunner, and were looking for a more cost effective solution for performance testing. JMeter was the initial choice, but the lack of support was a cause for concern.

How was the initial setup?

The initial step was relatively easy with a one click installation and setup. The complexity was in learning the features of the tool. The initial learning curve was a bit steep, but once the process and steps were determined, then the way ahead was easy.

What about the implementation team?

The implementation was taken care in-house. Implementation is a fairly straightforward process if the load generators and controllers are in the same subnet. It takes a bit of time to setup the network firewall rules and to open up all the necessary ports if the load generators are in various subnets.

What's my experience with pricing, setup cost, and licensing?

It is fairly cost effective when compared to the cost of LoadRunner.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user367824 - PeerSpot reviewer
Senior Consultant - Software Development and Integration at Sogeti Group
Consultant
We are able to generalize all of the performance testers to the point that any tester can update and execute any script instead of having individual domain experts who may be unavailable or busy.

What is most valuable?

  • Graphical test creation
  • Centralized test and results repository
  • License management

How has it helped my organization?

With the simplicity of the test design interface, little domain knowledge is required for each scripted application, so we are able to generalize all of the performance testers to the point that any tester can update and execute any script instead of having individual domain experts who may be unavailable or busy. This has allowed us to keep more scripts updated easier than ever and keep a constant flow of performance tests in the pipeline, removing some dependence on human interaction.

What needs improvement?

If there was ever a way to bring the same level of ease to advanced scripting with Javascript to make it as easy as a regular test in NeoLoad, I would love to see it.

Some type of global test scheduler where different tests could be arranged on a calendar to automatically execute would help scheduling and provide visibility into the test environment.

Tighter integration with NeoSense and perhaps TFS integration to open defects for performance issues would also be nice.

For how long have I used the solution?

I've used it for 12 months.

What was my experience with deployment of the solution?

We've had no issues with deployment.

What do I think about the stability of the solution?

There have been no stability issues.

What do I think about the scalability of the solution?

Running very large populations on one machine would max out NIC-level capacity far before CPU/memory would provide indication of bottlenecks, but running a distributed test alleviated this issue.

How are customer service and technical support?

Customer Service:

8/10

Technical Support:

8/10

Which solution did I use previously and why did I switch?

We previously used HP LoadRunner, and we switched due to cost, support competence, and the scripting interface.

How was the initial setup?

It's straightforward to install and configure, but complex to convert scripts from a previous product to work in NeoLoad.

What about the implementation team?

We implemented it in-house.

What was our ROI?

We've gotten 20% increase in tests-per-sprint and 35% decrease in time taken to create a script. We also have cost savings of over one million dollars annually.

What's my experience with pricing, setup cost, and licensing?

Purchase a few extra licenses to allow for flexibility, utilizing the team server as much as possible.

Which other solutions did I evaluate?

  • HP LoadRunner
  • JMeter
  • Appvance
  • Rational Performance Tester

What other advice do I have?

Take the time to see what NeoLoad can do when scripted from scratch and remember that it takes a bit of time to become an expert with the advanced features. Some complex actions may require written code, but there is very little that is actually impossible to test with NeoLoad. The limit is usually a function of experience with the software.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
PeerSpot user
Performance Test Architect and HP ALM Expert at a tech services company with 10,001+ employees
Consultant
I was able to use this product in the past for simulating mobile performance after recording a script over the LAN. I ran into installation issues when the procedure kept hanging.

Valuable Features

The most valuable feature that we've found useful is that NeoLoad provides a variety of bandwidths.

Improvements to My Organization

I was able to use this product in the past for simulating mobile performance after recording a script over the LAN. This feature wasn't available in other testing products that I evaluated.

Room for Improvement

Neotys was extremely promising when they launched and it had features that older versions of HP LoadRunner and HP Performance Center did not (automatic correlation, for example). However with newer releases of HP ALM (especially 11.52 onward), these features were readily available with HP products.

I also ran into installation issues with NeoLoad when the installation never completed.

Use of Solution

I've used it for over two years.

Deployment Issues

I uninstalled the product and tried to install the latest version. However, it sort of kept hanging during the installation procedure.

Stability Issues

We've had no stability issues.

Scalability Issues

There have been no issues scaling it for our needs.

Customer Service and Technical Support

In my experience, technical support was pretty good in those times I had to contact them for issues.

Initial Setup

It was a simple initial setup.

Implementation Team

We implemented it through our in-house team.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user157959 - PeerSpot reviewer
Digital Performance Test Consultant at a tech services company with 10,001+ employees
Real User
When it comes to mobile HTTP load testing, this helps to script quicker.​ ​I would like to see reporting improved.

What is most valuable?

Script designing and "free" network emulation are the most valuable features for us.

How has it helped my organization?

I have seen good productivity improvements of over 30% in script design.

What needs improvement?

Reporting needs to be better. I would like to see information such as Send Time, Receive Time, SSL, Waiting Time, and Blocking Time in my response times.

For how long have I used the solution?

I've been using it for two years.

What was my experience with deployment of the solution?

We've had no issues with the deployment.

What do I think about the stability of the solution?

There have been no stability issues.

What do I think about the scalability of the solution?

We've had no issues scaling it for our needs.

How are customer service and technical support?

When I've presented technical support with an issue, they're prompt in responding to me.

Which solution did I use previously and why did I switch?

I had been using HP LoadRunner, Apache JMeter, SOASTA CloudTest, BlazeMeter and Rational Performance Tester. I chose this because when it comes to mobile HTTP load testing, Neoload helps script quicker.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We implemented it with our in-house team.

What's my experience with pricing, setup cost, and licensing?

Compared to other tools in the market, this is priced moderately. However, I see a lot of short term performance activities, and the license costs are higher in comparison. Most of the time, I just use JMeter in such cases.

What other advice do I have?

Go ahead and give it a try.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user406503 - PeerSpot reviewer
Technology Manager at a pharma/biotech company with 10,001+ employees
Real User
We like the native mobile application testing. I would like to see it support SAP GUI based applications.

What is most valuable?

  • Flexible license model
  • Cloud integration
  • Native mobile application testing

How has it helped my organization?

I had a requirement to test a mobile application for corporate that is used by users across the globe. I needed to do the test setup quickly to generate load across the region, and to do so with a solution that was cheaper than what we had. A NeoLoad license of four days with load generation from the cloud across regions helped to do the setup in three to four days and perform the testing.

What needs improvement?

It needs to support SAP GUI-based applications, which forms 60-70% of our portfolio, as well as Windows (client install) and Citrix-based applications.

For how long have I used the solution?

I've used it for two years.

What was my experience with deployment of the solution?

We had no issues deploying it.

What do I think about the stability of the solution?

There have been no stability issues.

What do I think about the scalability of the solution?

We tested up to 1,000 users across four regions - North America, EMEA Latin America, and Asia-Pacific. It scaled sufficiently for us to be able to do that cross-regional testing.

How are customer service and technical support?

It's excellent as the support is always available and helps us to troubleshoot any issues during execution with live support.

Which solution did I use previously and why did I switch?

We were using HP Performance Center in-house for the previous six years. NeoLoad was tried as there was a need to test mobile applications with load generated from the cloud.

How was the initial setup?

The initial setup is straightforward for both an in-house and a cloud one.

What about the implementation team?

The implementation was done by an in-house team.

What's my experience with pricing, setup cost, and licensing?

The licensing model is very flexible which supports a broad range of budgets, from small projects to enterprise-level setups.

What other advice do I have?

Choose this if your portfolio is predominantly web and mobile. You need to reconsider if your portfolio has many SAP GUI-based applications.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Senior Performance Engineer at Ascend Learning
Real User
With features such as easy correlations and a user-friendly GUI, it helped us to improve the performance of our applications.

What is most valuable?

  • Easy correlations
  • User-friendly GUI
  • All components in one place

How has it helped my organization?

It helped us to improve the performance of all our applications.

What needs improvement?

Almost everything about NewLoad looks good, but I would like to have an indication of the variables for error messages appearing in the error tab. This would help us identify the users triggering the errors.

For how long have I used the solution?

I've been using it for a year.

What was my experience with deployment of the solution?

We've had no deployment issues.

What do I think about the stability of the solution?

There have been no issues with the stability.

What do I think about the scalability of the solution?

We have had no issues scaling it for our needs.

How are customer service and technical support?

Customer Service:

In my experience, customer service is good.

Technical Support:

The times that I've contacted technical support have been good experiences.

Which solution did I use previously and why did I switch?

I worked with HP LoadRunner in my previous projects. I started using NeoLoad when I joined a project that was already utilizing it.

How was the initial setup?

I wasn't involved, but my colleagues have said that the initial setup is straightforward.

What about the implementation team?

An in-house team implemented NeoLoad for the current project.

What's my experience with pricing, setup cost, and licensing?

Compared to HP LoadRunner, NeoLoad is cheaper.

What other advice do I have?

It's a good tool to use if you are not willing to spend lots of money on HP LoadRunner licenses.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Tricentis NeoLoad Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Tricentis NeoLoad Report and get advice and tips from experienced pros sharing their opinions.