TrendAI Vision One – Endpoint Security Reviews

The solution is used for security management in the broadest sense. It was for antivirus and malware scanning. 

The client already phased the product out. However, it was used as endpoint protection.

I only worked with it for a couple of months, and we phased it out due to some technical reasons.  

The cloud-based management portal was okay.

It does help prevent various threats. While it's protecting in a broader sense, the issue is I can't see the results of what is happening. 

ApexOne does integrate with other security products. We had a different solution from Trend Micro running. We also are running a server-based solution available from Trend Micro, although they were not necessarily integrated. 

We had it installed within a Microsoft environment. 

If you are an administrator who needs to access the console, it's pretty straightforward. It's easy to administer ApexOne.

The solution provides you with virtual patching to protect against vulnerabilities. 

We were able to use Trend Micro's XDR services in conjunction with ApexOne. It helped give us some extra insights and additional security measurements.

In terms of protecting points against threats, it's hard to answer the question. I'd only worked for it for a couple of months. From what I'd seen, we weren't able to see well reporting-wise. For example, what it does, what it catches, and what it prevents, Defender 365 is way more advanced and transparent. The reporting can be improved. We'd like to have had broader insights as to what was happening on a machine.

As a user or as an administrator, you should be able to see what the product actually does. You would like to see what's happening. What's scanning, et cetera, and it doesn't do a good job like Defender 365 does.

We had some pretty severe issues in a VDI environment. Every time a machine reboots, it needs to fetch the latest updates. However, we had some caching issues, and Trend Micro did not update some specific components which caused VMs to fall out or some people not to be able to work on their VDI anymore. We had some support cases open with Trend Micro, however, it was not easy at all. It was pretty hard to comprehend our specific situation as it was a little in-depth.

I have used the solution for less than a year. 

We experienced instability with a few different Trend Micro products. Typically, after an update, we would have some issues.

The solution is scalable. 

We had severe cases with VMs falling down. Support took too long to help define the root cause of the issue. 

We implemented Microsoft Defender 365 in its place. When you look at, for example, reporting from all kinds of incidents it seems to be better than what I have seen from Trend Micro.

There was a period of time when the company paid for both Microsoft licenses and Defender and the reason for the transition was to just have the one solution already covered under 365. 

The solution was deployed on-premises. The company used Citrix Cloud, however, the machines that people worked on were local. There was no cloud-based machinery.

I was not involved with the deployment of ApexOne. I can't speak to how long it took. 

Uninstalling or removing the product wasn't easy.

The solution did require maintenance. Every month we did an image update of the VDI environment. We manually had to make sure everything from ApexOne was exactly right, and the update process was very tricky.

I was not in a position to compare the cost of licenses. 

I'm an independent freelance consultant. I used the solution within the last company I worked for and used it as an administrator and a user. 

I'm not sure if I have noticed a reduction in viruses and malware since moving on to ApexOne. I worked with it for too short of a time period. We never had a real outbreak or anything.

I'd advise those considering the product to do a good proof of concept to really make sure the solution fits. Have your needs and everything in place. Get all the people who will administer the product involved and well-trained. Look at all of the reports as well.

Overall, I would rate the solution six out of ten.

I am using Apex One as a SOC analyst. I solve problems and open tickets if Trend Micro doesn't block, remedy, or quarantine threats. We don't deploy it. The Apex Trend Micro team deploys it at the customer's company, and we use it.

We use Apex One for things like URL and domain blocking, as well as detecting and blocking malicious files. We typically use the DLP solution, too. We can make groups and set policies that we push out. For example, we can set a policy for who is allowed to use a USB and who can use Zoom or any other software. 

I like Apex One's DLP and EDR features. The DLP is a good solution because it allows you to push policies. Source detection is another one. It automatically detects malicious IPs, domains, and URLs. Most of the time, it works automatically, but sometimes it doesn't quarantine or block, so we have to perform remediation manually and delete the file or application through PowerShell.

ApexOne has many advanced protection capabilities that help guard against new and unknown threats. It's critical because zero-day threats and ransomware have the most potential to destroy an organization. 

It's easy to use. Its GUI is so basic, and you can easily understand what is there or what is not. The interface is old-fashioned, but it's a good product. It's easy to administer, but I don't have the privileges to use it as an administrator.

Apex One could use some updates to its UI, threat modeling, and insights. I would like to see better integration with helpdesk platforms and more AI-driven features. It has some machine learning EDR capabilities, but they're not quite up to the level of some other solutions. 

I've been using Trend Micro products for the past year, including Apex One and Vision One. 

Apex One runs smoothly. I've never had any issues. 

Apex One is easy to scale. 

I also work with SentinelOne and CrowdStrike, which I regard as the most advanced solutions. Apex One's GUI is way too old school and their R&D is behind. Apex One has most of the features, but it's lacking some things that are necessary in today's landscape. 

SentinelOne is the clear winner out of these three because it offers end-to-end protection against anything malicious. If it's a Mac endpoint, SentinelOne can end the process through launch. SentinelOne also offers a more in-depth EDR analysis than Apex One. 

Trend Micro Vision One has a different feature set because Vision One is an XDR, but Apex One is an EDR. In my use case, Apex One is too old school compared to Vision One, which has more capabilities and advanced features. 

I wasn't involved in the deployment. The client deployed Apex One, and I use it in my capacity as a SOC analyst. It doesn't require any maintenance from our side. I am using it remotely. However, the client may need to update agents and things like that.

I rate Trend Micro Apex One eight out of 10. 

I primarily use the solution for endpoint protection. 

It's made it easier for us to monitor the security environment in general.

The DLP functionality is very good. It helps us effectively defend endpoints against threats such as malware or malicious scripts.

The solution offers advanced protection capabilities that adapt to protect against unknown and new threats. This is very important for me. 

Apex One provides us with a single console for cross-layer detection issues, threat hunting, and investigation. It helps me with monitoring and makes it easier. 

The learning curve is okay. It's not too hard to learn. The learning materials are helpful. I found the documentation very useful.

It's not difficult to administer Apex One. That said, you do need to have a person that has a technical background to administer it.

It doesn't take a long time to update from old to new versions. 

I've found that it isn't long before you realize the benefits of Apex One.

We haven't had any viruses or malware since moving to Apex One. 

The product has reduced the amount of time spent administering our security environment. We've reduced the time spent by about 10%.

It takes time to update when I update the security patch. I'd like updates to take less time. 

The cost could be improved. If it was cheaper it would be better.

I have no notes on what extra features could be added. 

I've used the solution for four or five months.

The stability is good. I am satisfied with the level of reliability.

We are able to increase its capacity and functionalities. We may increase usage in the future.

I do not have experience with technical support. I never called them.

I did not previously use a different solution. 

The solution is easy to implement. It took about three hours to implement it.

My team of maybe two or three people were able to handle the deployment. We have three people who can handle maintenance as well. 

Everything for the deployment was handled in-house.

The solution is expensive. 

The price is fixed. There are no additional costs.

I'm a customer and end-user. I am using the latest version of the solution. 

We do not utilize its ZDR services right now. 

My understanding is the solution offers virtual patching. I'm not sure if I've used it on my system or not. 

I'd rate the solution nine out of ten. I'm satisfied with the service of Apex One. It's easy to monitor.

We use Trend Micro Apex One for Endpoint detection.

We have deployed Apex One both on-premises and as a SaaS.

Trend Micro Apex One demonstrates a strong ability to protect endpoints against various threats, including malware, ransomware, and malicious scripts. The solution is considered one of the best in our region's market.

Apex One's advanced protection capabilities adapt to safeguard against unidentified threats, making this visibility crucial for endpoint security.

Apex One's runtime machine learning helps in detecting ransomware, for which we are grateful.

The learning curve for Apex One is easy. The documentation from Trend Micro is excellent, covering all aspects of security, and we also have access to their personnel if needed.

The administrative aspect of Apex One becomes easier as we continue to use the solution. Initially, we encountered some challenges with technical threats and passwords, but Trend Micro promptly assisted us in resolving these issues.

Apex One has helped our staff save time and has also assisted with saving resources.

Apex One has automatically blocked all malware and ransomware.

The deployment of endpoints in the cloud has reduced our employee workloads by 1,200 endpoints.

Apex One reduces administrative overhead by automating many tasks and consolidating all the information into a single dashboard.

We utilize Trend Micro's XDR in combination with Apex One. The pairing of XDR and Apex One enhances the security of our environment.

The most valuable feature is the vulnerability attack and detection since it enables swift action.

The UI has room for improvement. Trend Micro Apex One does not allow us to select a user and deploy a product while creating a new policy and adding users. For example, this limitation occurs when trying to add a USB block.

I have been using Trend Micro Apex One for three years.

Apex One is extremely stable, which is important to me.

Apex One is highly scalable.

The technical support is helpful and efficient.

Positive

The initial deployment took one hour and we had the assistance of the Trend Micro team.

The Trend Micro team helped with our first deployment.

Apex One has a high cost.

I give Trend Micro Apex One an eight out of ten.

Apex One is deployed in our government headquarters as well as 50 branches.

For maintenance, we have a technical team that conducts security and policy checks every quarter.

I recommend Apex One to others.

There are many use cases. For example, it would depend on the user's requirements. It's mostly for security.

The detection of viruses has been good. The ability to automate has been useful.

The security is very good. It's helpful for catching viruses. 

We are satisfied with the protection it provides. It protects endpoints against malware, ransomware, and malicious scripts.

It helps us find new stealthy threats. It can find new viruses and the latest threats before they can do damage. They can update sometimes twice a day, depending on the virus or malicious activity that is happening.

The product can detect ransomware and has runtime machine-learning capabilities.

It provides a single console for detection, threat hunting, and investigations. It's very handy and helps us optimize.

We get end-to-end visibility for our entire security environment. We've been able to reduce our response time thanks to this capability. We've reduced response time by about 30%.

We've been able to integrate the solution with other security products. 

When we've had detection in the sandbox, we're able to deploy rapid updates to endpoints.

It's an easy solution to learn. It's also very easy to administer. 

The service's endpoint deployment in the cloud helped reduce our staff workload by 20%.

There needs to be more integration with third parties. They need to integrate the DLP with the EDR.

I've been using the solution for four years. 

The solution is stable.

We have about 6,000 or more users using the product in our organization. 

The solution can scale. 

We have sent requests for support. They are okay. They need to improve the response time. 

Neutral

We previously used CrowdStrike. CrowdStrike is EDR/XDR. CrowdStrike has a very good interface. Trend Micro has two different consoles for XDR and EDR, whereas, with CrowdStrike, it's all one console. 

The initial deployment was straightforward. It took about two months to deploy.

We have the solution deployed in multiple areas.

It does not require any maintenance. You just need to make sure it is up to date.

We have witnessed an ROI. It's difficult to define, however. It may be around 30%.

It is a fairly priced product.

We're a customer.

We use ApexOne as a service.

I'd rate the solution seven out of ten overall. 

We use Apex One to identify and resolve malicious activity.

Apex One is effective at catching malicious activity. It has multiple modules that improve threat prevention across hundreds of networks. It's successful against malware and ransomware attacks. The solution has advanced capabilities like behavior modeling that help it deal with unknown threats. It's easy to use and learn.  

We can integrate Apex One with our ITSM solution, and it integrates seamlessly with other Trend Micro products. Apex One detects malicious activity and can feed information into the Apex Central console or any product. The detectors, data analyzers, and other email gateways are integrated. 

Apex One uses a lot of RAM and other physical resources, and I also don't like the web interface. 

I have used Apex One for about three years.

Apex One is generally stable, but it consumes too many resources. 

We haven't used other vendors for our EDR console, but we have used traditional endpoint protection solutions like McAfee and Symantec. 

Apex One was deployed before I joined the company. It requires some maintenance. Trend Micro's support providers contact me monthly about our problems. For example, when we upgrade the Apex One web version, we need to upgrade the Microsoft version. That's the problem for me in our business network. 

Apex One is inexpensive compared to other solutions that are available in our country.  

I rate Trend Micro Apex One seven out of 10. 

We use it for endpoint protection. We are using its latest version.

I did not get too much bad feedback from the employees and the users in the company. That is the main benefit for me. 

It reduces administrative overhead. Along with our mail security solution, there is a 40% or 50% reduction.

Based on the feedback from the consumers or the parties that are working in the company, I did not get much bad feedback. Nobody said that it is not working or they are not able to work. They can run their programs as usual while Apex One is retrieving data or scanning their computers or laptops. It also catches any malicious activities or spyware easily. Apex One provides good defense against threats such as malware, ransomware, and malicious scripts. I would rate it a four out of five for its protection capabilities. 

It is easy to learn. In just two or three hours, our system administrator could learn how to use it. It is easy to integrate and easy to manage.

One of our firewalls once detected a threat, but Apex One did not detect it. 

We escalated some thing to our consultant, and it is still not resolved. I asked my administrator about it, and he said that they are working on it. I did not follow up too much because it was not a very complex issue. Only one of two users had this problem, but it did not disturb their operations. There was an error message on their systems, and when they clicked okay, it got closed. They did not face this problem all the time. It happened only in some cases, but we could not find the reason.

I have been using this solution for two years.

It is stable. I would rate it a nine out of ten in terms of stability.

It is scalable. We have about 100 users using the solution. I would rate it a ten out of ten in terms of scalability.

We were using another solution for endpoint protection. I do not remember its name, but we switched to Trend Micro within two or three months of my joining this organization.

The most important reason for switching was that the other solution did not have an EDR solution. The price was also more than the Apex One and EDR altogether. We also saw some malware problems, and some of the users also had issues with using their computers. They could not even move the mouse, whereas Apex One does not impact their work. It works in the background.

We had a consultant for the installation. He logged into our system and installed it. It took two days, which also included training.

It does not require much maintenance. It just works, and our system administrator does not have to work much on it. He uses it only if there is any issue. Otherwise, he does not touch it.

Its price is reasonable compared to other solutions.

We considered other solutions. We did not do a PoC, but I asked the IT managers at my previous company for their opinion. In the end, we went for Trend Micro Apex One.

I would recommend Trend Micro Apex One to others. It works well. You can just install it and then forget it.

We have not yet integrated it with other products. I have a cloud EDR solution, but it is still not in production. I have the license, but I have not used it yet.

I would rate Trend Micro Apex One a nine out of ten.

My primary use case is for end-point protection such as anti-virus, anti-malware, etc. 

The benefit for the organization is that we're getting secured.

One of the advantages for me is that it is very easy to use. Moreover, it's cloud-based, so we're not managing any local hardware here. This means it's always updated.

In future releases, I would like to see more advanced protection.

Trend Micro Apex One could improve advanced threat protection or include more in-depth endpoint protection.

I have been using Trend Micro Apex One for three years. I am currently using the latest version. 

I would rate it an eight for stability.

We have around 700 users from all departments, including front-end, back-end, and executive offices.

I would rate it an eight out of ten because you can easily add licenses to scale it up.

The customer service and support are very responsive.

Positive

The initial setup is easy. You just need to install the agent, which usually takes a couple of minutes. Moreover, maintenance is not required because the product automatically updates to the cloud.

What you get for the license, you get it. If you want to get another product, then you have to get another license for that. That's how they do it.

I would rate the solution an eight out of ten because there's still room for improvement.