We use Trend Micro Apex One for protection against network threats.
Head Cyber Security at a retailer with 10,001+ employees
Powerful, stable, and flexible, but integration could improve
Pros and Cons
- "The solution is powerful, simple to use, and very flexible, and having the solution in the cloud allows us to do remote work from anywhere."
- "Trend Micro Apex One could improve by having better integration in the future."
What is our primary use case?
What is most valuable?
The solution is powerful, simple to use, and very flexible. Having the solution in the cloud allows us to do remote work from anywhere.
What needs improvement?
Trend Micro Apex One could improve by having better integration in the future.
For how long have I used the solution?
I have used Trend Micro Apex One for approximately two months.
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TrendAI Vision One – Endpoint Security
August 2026
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What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
In my experience, Trend Micro Apex One has been scalable.
We have approximately 5,000 users using this solution.
How was the initial setup?
It was quite easy for us to migrate to Trend Micro Apex One cloud.
What about the implementation team?
We used a three-member outsourced team that did the implementation and maintenance of the solution for approximately one month.
What's my experience with pricing, setup cost, and licensing?
We are using an annual license for this solution.
What other advice do I have?
I would recommend this solution to others.
I rate Trend Micro Apex One a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Infrastructure and Security Lead at Vedanta
Feature-rich, easy to install, has good performance and good support
Pros and Cons
- "Trend Micro Apex One has good features and is lightweight."
- "Trend Micro has very aggressive pricing, but it is also very good."
- "There are some things that could make Trend Micro Apex One better. They could improve the integration with Active Directory."
What is our primary use case?
We have 1,000 machines or endpoints that we need to protect. We use Apex One to protect them.
What is most valuable?
Trend Micro Apex One has good features and is lightweight.
It has good performance.
When I compare it with other solutions, it's good. There are no other features that I haven't been able to find.
What needs improvement?
There are some things that could make Trend Micro Apex One better.
They could improve the integration with Active Directory.
As Apex One has its own structure it is very difficult to click on files. Once integrated, it can import the OE structure of the Active Directory. It will make it very easy to click on files and get back to control.
We also use the device control, which is host named. I have to either lock or allow a hostname. By default, it is locked. For example, USB access and drive access will be blocked in the organization. If you need to allow some endpoints, we have to allow that particular hostname. Now anybody can log in to that host and use that USB access, but it should be user-based.
I would suggest that Trend Micro Web Proxy, TMWS a proxy solution that has a separate function integrate into one single agent.
Currently, you have one endpoint with one agent for the anti-malware DLP and another agent, for the proxy. If they could integrate both into a single agent. That would be great.
For how long have I used the solution?
We have been using OfficeScan for the last six years.
Apex One was previously OfficeScan.
We are using the latest version.
What do I think about the stability of the solution?
Overall, the product is good. I don't have any issues with the stability of Trend Micro Apex One.
How are customer service and technical support?
We have contacted technical support several times.
Technical support is good.
Which solution did I use previously and why did I switch?
Earlier I was using McAfee and changed to Trend Micro Apex One. McAfee was also very good but Trend Micro provides more features and is more lightweight.
We are in the process of implementing XDR.
How was the initial setup?
The installation process was not much of a challenge.
What's my experience with pricing, setup cost, and licensing?
Trend Micro has very aggressive pricing, but it is also very good. It is one of the reasons we chose to use Trend Micro.
What other advice do I have?
If you are looking to use this solution, I would definitely recommend it, especially if you are not satisfied with the solution that you are currently using.
I would rate Trend Micro Apex One a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
TrendAI Vision One – Endpoint Security
August 2026
Learn what your peers think about TrendAI Vision One – Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
910,956 professionals have used our research since 2012.
Information Technology Infrastructure Engineer at eTelic Inc
Useful USB storage blocker, stable, but interface could improve
Pros and Cons
- "I have found it beneficial when I update a policy it is implemented within a few seconds and the blocking of USB storage function."
- "The solution could improve by making the interface less confusing, it needs to be simplified."
- "I would recommend others to try another solution if pricing is a concern because the cost can be high for companies and there are cheaper solutions."
What is our primary use case?
We are using Trend Micro Apex One for our organization's network security.
What is most valuable?
I have found it beneficial when I update a policy it is implemented within a few seconds and the blocking of USB storage function.
What needs improvement?
The solution could improve by making the interface less confusing, it needs to be simplified.
For how long have I used the solution?
I have been using this solution for approximately five months.
What do I think about the stability of the solution?
In the time I have been using the solution it has been stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
I have not needed to contact technical support.
Which solution did I use previously and why did I switch?
We were previously using McAfee Endpoint in our organization.
How was the initial setup?
The initial setup was straightforward and very easy.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is fair and there is a per-user license to use the solution. Our costs are approximately $2,000 a month, it can get costly if you have a lot of users.
What other advice do I have?
I would recommend others to try another solution if pricing is a concern because the cost can be high for companies and there are cheaper solutions.
I rate Trend Micro Apex One seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of IT Service and Infrastructure at a construction company with 5,001-10,000 employees
Scalability and the central point of XDR are good features, but it needs better user interface and pricing
Pros and Cons
- "Its scalability and the central point of XDR so that all items are centrally reporting to one solution are the most valuable features."
- "Its pricing should be improved. In some cases, the user interface was not ready for our proof of concept. It wasn't a beta phase service."
What is our primary use case?
I am using it for our test proposal for our proof of concept. I am using its latest version.
What is most valuable?
Its scalability and the central point of XDR so that all items are centrally reporting to one solution are the most valuable features.
What needs improvement?
Its pricing should be improved. In some cases, the user interface was not ready for our proof of concept. It wasn't a beta phase service.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and technical support?
It was great.
How was the initial setup?
Its initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
Its pricing should be improved.
What other advice do I have?
I would recommend it for some infrastructure. I would rate Trend Micro Apex One a seven out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Manager - Solution Architect at a tech services company with 501-1,000 employees
Easy to set up and use, and it is simple to manage
Pros and Cons
- "The initial setup is very easy."
- "I like the simplicity of management and the ease of use."
- "No product can ever be rated a ten out of ten. They are always improving on one aspect or another."
- "When compared with other solutions, the price could be better."
What is our primary use case?
We are not using this solution. We are, the system integrator who are providing solutions to our clients. We have been selling this product.
What is most valuable?
I like the simplicity of management and the ease of use.
From a technical perspective, this is a good product.
What needs improvement?
No product can ever be rated a ten out of ten. They are always improving on one aspect or another.
For how long have I used the solution?
I have been selling Trend Micro Apex One for two years.
What do I think about the scalability of the solution?
We have large enterprise customers as well as smaller companies.
How was the initial setup?
The initial setup is very easy.
What's my experience with pricing, setup cost, and licensing?
When compared with other solutions, the price could be better.
What other advice do I have?
We are selling this product. We would definitely recommend this solution to others who are interested in using it.
I would rate Trend Micro Apex One an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Director of Information Technology at a hospitality company with 10,001+ employees
Very stable and scalable; it's on the cloud so it's very easy to deploy and use
Pros and Cons
- "The solution is stable and scalable."
- "This product is stable and scalable; it's on the cloud so it's very easy to use."
- "The solution could use extra dashboards and offer more analytics."
What is our primary use case?
Our primary use case is for protecting the computers from viruses.
What is most valuable?
This product is stable and scalable; it's on the cloud so it's very easy to use.
What needs improvement?
I'd like to see extra dashboards and more analytics.
For how long have I used the solution?
I've been using this solution for about eight years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How was the initial setup?
The initial setup is very easy, I deployed myself together with an assistant and I estimate it took us around 10 minutes per computer. We probably have around 150 users.
What's my experience with pricing, setup cost, and licensing?
We pay the license on a quarterly basis - sometimes we need to review a few details.
What other advice do I have?
I rate this solution a 10 out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Networking & Security Specialist at a tech services company with 51-200 employees
Stable, flexible, and easy to use
Pros and Cons
- "The solution is very easy to use, the product has proven to be very flexible over the years that we have had it, and the stability has been very good so far."
- "The integration capabilities could be a bit better."
What is our primary use case?
We primarily use the solution for endpoint security. It helps protect us from malware and viruses for the most part.
What is most valuable?
The solution is very easy to use.
The product has proven to be very flexible over the years that we have had it.
The stability has been very good so far. It's reliable.
We've found the initial setup to be quite straightforward.
What needs improvement?
I am a supervisor for the technical team. My technical team has used the product for the most part. I don't use the solution in a technical sense and therefore it is difficult to discuss what might be lacking or where changes may need to be made.
The integration capabilities could be a bit better. right now, it's my understanding that they are not as strong as they could be. It's an aspect that could be improved in future releases.
For how long have I used the solution?
I've been using the solution for about five years or so. It's been a while.
What do I think about the stability of the solution?
The solution is very stable. It's reliable and the performance has been good overall. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
We have around 2,000 users on the solution right now.
How are customer service and technical support?
Technical support, in general, has been manageable. They are helpful and responsive. We're satisfied with the level of service they provide to us.
How was the initial setup?
The initial setup is very easy and quite straightforward. A company shouldn't have any issues with it. The process is not overly complex or difficult.
A full deployment only takes three to five days, and therefore isn't too time intensive in general.
We have three staff members that can handle deployment and maintenance responsibilities.
What about the implementation team?
We handled the implementation ourselves. We didn't use a consultant or integrator at all. We're integrators ourselves.
What other advice do I have?
We're systems integrators.
We're using the latest version of the solution right now.
Overall, I would rate the solution at an eight out of ten. We've been mostly happy with the product and its capabilities.
I'd recommend the solution to other users and companies.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Sr.Customer Engineer- Projects at a tech services company with 201-500 employees
Provides good reports, affording control and a birds-eye view of what's transpiring
Pros and Cons
- "We have found the reports to be most valuable."
- "Apex Central provides good reports, affording control and a birds-eye view of what's transpiring."
- "Whether the license is monthly or annual depends on the deal of the company."
- "The endpoints should be addressed. Occasionally, certain driver versions, such as the original PC drivers and the ones that are HP, would read something as an external threat and this would cause us problems."
What is our primary use case?
We use the solution as a central server so that clients may be deployed on their PCs.
We use it for client endpoint purposes.
What is most valuable?
We have found the reports to be most valuable. Apex Central provides good reports, affording control and a birds-eye view of what's transpiring.
What needs improvement?
The endpoints should be addressed. Occasionally, certain driver versions, such as the original PC drivers and the ones that are HP, would read something as an external threat and this would cause us problems. In reality, these were nothing more than false alarms. In a big environment, this presented an issue at the time. The issue was, in fact, internal and not external, such as that originating from a driver, like a graphics card driver, or a DLL file. Alarms were going off in all our PC's and this was a problem we encountered with a major customer of ours. However, a patch was released and the problem was dealt with.
The support could also be better.
Don't get me wrong. I am not saying that the solution is not user friendly, but some of the patches are creating problems, such as those of the driver that we are struggling to trace out.
For how long have I used the solution?
I have been using the solution for the past three years.
What do I think about the stability of the solution?
So far the product has proven stable and implementable.
What do I think about the scalability of the solution?
The solution is scalable and I plan to continue to use it in the future.
How are customer service and technical support?
The technical support and the extent of its knowledge should be worked on.
How was the initial setup?
The installation is very cool. It is so nice.
It took 20, perhaps 40, minutes.
The technical team needed for the deployment and maintenance can vary. It depends on the company's environment, or the project or contract involved. I am not referring to the 20 permanent users I mentioned but to the customers, the clients. The number may be 18, it may be 15. It varies.
What's my experience with pricing, setup cost, and licensing?
It used to be that the customer had to pay for licensing fees. Sometimes he dealt directly deal with our company and at other times with that of Trend Micro, which would have dealings with us.
Whether the license is monthly or annual depends on the deal of the company. When a company is international it may have a global contract that would be relevant. Otherwise, the deal may vary according to the country or partner involved.
What other advice do I have?
Trend Micro Apex One is a good product, with the inclusion of more features.
Some projects will involve the implementation of the solution and others will be upgraded versions from OfficeScan to Trend Micro Apex One or Apex Central. Our control manager has switched to Apex Central. Sometimes a small company will be involved and at other times the implementations.
The solution is both cloud-based and on-premises.
We have around 20 customers using the solution.
I rate trend Micro Apex One as an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT Operations Section Head at Toyota Motor Philippines Corporation
Effective behavior monitoring, highly reliable, and scalable
Pros and Cons
- "The most favorable features have been behavior monitoring and zero-day threat protection."
- "In the two years that we have been using the solution we have not had an issue with stability."
- "The integration could improve in this solution."
What is our primary use case?
We use the solution for protection against ransomware, viruses, and spyware. Additionally, we have the policy for integration with the cloud.
What is most valuable?
The most favorable features have been behavior monitoring and zero-day threat protection.
What needs improvement?
The integration could improve in this solution.
For how long have I used the solution?
I have been using the solution for approximately four years.
What do I think about the stability of the solution?
In the two years that we have been using the solution we have not had an issue with stability.
What do I think about the scalability of the solution?
The solution is scalable. We have approximately 2,500 licenses.
How was the initial setup?
The installation is easy and took approximately 10 minutes.
What about the implementation team?
We did the implementation ourselves and we have an automatic installer for our clients.
What's my experience with pricing, setup cost, and licensing?
The price of the solution was expensive in the first year we had it because we were purchasing it locally. This year we have a global discount for the license. There is an additional cost if you want maintenance support.
What other advice do I have?
I would recommend this solution to others.
I rate Trend Micro Apex One a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Security Engineer at a tech services company with 51-200 employees
Excellent application control, vulnerability protection, and behavior monitoring
Pros and Cons
- "This is a very good product for our customers, and I use the application control, vulnerability protection, and behavior monitoring which are all great features."
- "Lacking features, not yet fully mature."
- "The main issue of the product is that it's lacking features and in that sense it's not a fully mature product."
What is our primary use case?
I'm a security engineer and we are partners with Trend Micro.
What is most valuable?
This is a very good product for our customers. I use the application control, vulnerability protection, and behavior monitoring which are all great features.
What needs improvement?
The main issue of the product is that it's lacking features and in that sense it's not a fully mature product. There is currently no global exclusion list available and some features are not available. I think this will improve in the future.
For how long have I used the solution?
I've been using this solution for three years.
What do I think about the stability of the solution?
This is a stable product.
What do I think about the scalability of the solution?
The solution is scalable.
How was the initial setup?
This is a simple product and the initial setup is straightforward. We have installed it in over 15 companies. Deployment usually takes around two hours and involves two or three staff.
What other advice do I have?
I would recommend this solution and rate it a nine out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
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sharing their opinions.
Updated: August 2026
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