TrendAI Vision One – Endpoint Security Reviews

While we consider all the features to be valuable, we occasionally encounter issues with the performance. My technical team would be in a better position than I to address these. 

The technical support should be more proactive. I rate it as an eight out ten. 

There should be better support for ransomeware. It would be nice to see proper security terms, technical improvisations in terms of security.

I have been working with Trend Micro Apex One for nearly two years.

I rate the scalability of the solution as an eight out of ten. 

There should be more proactice technical support and I rate this as an eight out of ten. 

We did not really work with other solutions prior to Trend Micro Apex One. 

The initial setup is not that tough. It's easy. 

The price of the solution is fine. 

I rate Trend Micro Apex One as a 7.5 out of ten. 

We use Trend Micro Apex One for protection against network threats.

The solution is powerful, simple to use, and very flexible. Having the solution in the cloud allows us to do remote work from anywhere.

Trend Micro Apex One could improve by having better integration in the future.

I have used Trend Micro Apex One for approximately two months.

The solution is stable.

In my experience, Trend Micro Apex One has been scalable.

We have approximately 5,000 users using this solution.

It was quite easy for us to migrate to Trend Micro Apex One cloud.

We used a three-member outsourced team that did the implementation and maintenance of the solution for approximately one month.

We are using an annual license for this solution.

I would recommend this solution to others.

I rate Trend Micro Apex One a seven out of ten.

We are using Trend Micro Apex One for our organization's network security.

I have found it beneficial when I update a policy it is implemented within a few seconds and the blocking of USB storage function.

The solution could improve by making the interface less confusing, it needs to be simplified.

I have been using this solution for approximately five months.

In the time I have been using the solution it has been stable.

The solution is scalable.

I have not needed to contact technical support.

We were previously using McAfee Endpoint in our organization.

The initial setup was straightforward and very easy.

The price of the solution is fair and there is a per-user license to use the solution. Our costs are approximately $2,000 a month, it can get costly if you have a lot of users.

I would recommend others to try another solution if pricing is a concern because the cost can be high for companies and there are cheaper solutions.

I rate Trend Micro Apex One seven out of ten.

We are not using this solution. We are, the system integrator who are providing solutions to our clients. We have been selling this product.

I like the simplicity of management and the ease of use.

From a technical perspective, this is a good product.

No product can ever be rated a ten out of ten. They are always improving on one aspect or another.

I have been selling Trend Micro Apex One for two years.

We have large enterprise customers as well as smaller companies.

The initial setup is very easy.

When compared with other solutions, the price could be better.

We are selling this product. We would definitely recommend this solution to others who are interested in using it.

I would rate Trend Micro Apex One an eight out of ten.

We primarily use the solution for endpoint security. It helps protect us from malware and viruses for the most part.

The solution is very easy to use.

The product has proven to be very flexible over the years that we have had it.

The stability has been very good so far. It's reliable.

We've found the initial setup to be quite straightforward. 

I am a supervisor for the technical team. My technical team has used the product for the most part. I don't use the solution in a technical sense and therefore it is difficult to discuss what might be lacking or where changes may need to be made.

The integration capabilities could be a bit better. right now, it's my understanding that they are not as strong as they could be. It's an aspect that could be improved in future releases. 

I've been using the solution for about five years or so. It's been a while.

The solution is very stable. It's reliable and the performance has been good overall. There are no bugs or glitches. It doesn't crash or freeze.

We have around 2,000 users on the solution right now.

Technical support, in general, has been manageable. They are helpful and responsive. We're satisfied with the level of service they provide to us. 

The initial setup is very easy and quite straightforward. A company shouldn't have any issues with it. The process is not overly complex or difficult.

A full deployment only takes three to five days, and therefore isn't too time intensive in general.

We have three staff members that can handle deployment and maintenance responsibilities.

We handled the implementation ourselves. We didn't use a consultant or integrator at all. We're integrators ourselves.

We're systems integrators. 

We're using the latest version of the solution right now.

Overall, I would rate the solution at an eight out of ten. We've been mostly happy with the product and its capabilities.

I'd recommend the solution to other users and companies.

We use the solution as a central server so that clients may be deployed on their PCs.

We use it for client endpoint purposes.

We have found the reports to be most valuable. Apex Central provides good reports, affording control and a birds-eye view of what's transpiring.

The endpoints should be addressed. Occasionally, certain driver versions, such as the original PC drivers and the ones that are HP, would read something as an external threat and this would cause us problems. In reality, these were nothing more than false alarms. In a big environment, this presented an issue at the time. The issue was, in fact, internal and not external, such as that originating from a driver, like a graphics card driver, or a DLL file. Alarms were going off in all our PC's and this was a problem we encountered with a major customer of ours. However, a patch was released and the problem was dealt with. 

The support could also be better.

Don't get me wrong. I am not saying that the solution is not user friendly, but some of the patches are creating problems, such as those of the driver that we are struggling to trace out. 

I have been using the solution for the past three years.

So far the product has proven stable and implementable.

The solution is scalable and I plan to continue to use it in the future. 

The technical support and the extent of its knowledge should be worked on.

The installation is very cool. It is so nice.

It took 20, perhaps 40, minutes.

The technical team needed for the deployment and maintenance can vary. It depends on the company's environment, or the project or contract involved. I am not referring to the 20 permanent users I mentioned but to the customers, the clients. The number may be 18, it may be 15. It varies.

It used to be that the customer had to pay for licensing fees. Sometimes he dealt directly deal with our company and at other times with that of Trend Micro, which would have dealings with us.

Whether the license is monthly or annual depends on the deal of the company. When a company is international it may have a global contract that would be relevant. Otherwise, the deal may vary according to the country or partner involved.

Trend Micro Apex One is a good product, with the inclusion of more features. 

Some projects will involve the implementation of the solution and others will be upgraded versions from OfficeScan to Trend Micro Apex One or Apex Central. Our control manager has switched to Apex Central. Sometimes a small company will be involved and at other times the implementations.

The solution is both cloud-based and on-premises.

We have around 20 customers using the solution.

I rate trend Micro Apex One as an eight out of ten. 

It is mainly used for endpoint security. It can be deployed on-premises or on the cloud, so it is a fairly hybrid product.

It is very stable. It also has good security capabilities. It is a strong security product for endpoint protection.

It would be great it can support endpoint encryption.

I have been using this solution for two years.

It is very stable.

We are securing more than 15,000 endpoints with this solution.

Their technical support is okay. They have a good support mechanism.

We have replaced Symantec and McAfee with Trend Micro Apex One.

Its installation has medium complexity. It is not very difficult, but it is also not that easy. It is an endpoint product, and the installation also depends on the number of users. The maximum number of individual deployments that we have done was about 8,000 users. We had around five engineers who worked for around three months for the entire deployment.

It has a per-user license.

I would recommend this solution. I would rate Trend Micro Apex One a nine out of ten.

We are using this product for endpoint protection on all of our workstations and servers.

We are using this as an antivirus solution and all of those features are helpful.

The support could be more customer-friendly, although my experience with them has been okay.

We have been using Trend Micro Apex One for a couple of years.

This is a very stable product and we plan to continue using it.

We have approximately 1,000 users.

I have rarely been in contact with technical support, but my experience with them has been okay.

The installation process is straightforward. We are automating it, so I am not sure of the time that it takes to deploy. Installing it is done through our group policy.

Our organization deployed it with an in-house team before I joined.

The cost of this solution is mid-level; not cheap nor expensive. The subscription is paid on an annual basis.

The evaluation of products took place before I joined the company.

Overall, this is a good solution and I can recommend it.

I would rate this solution an eight out of ten.