TrendAI Vision One – Endpoint Security Reviews

The solution is an endpoint antivirus. We primarily use it for endpoint security and protection.

Most of the customer requirements are just to have endpoint security - and something that is not just pattern-based or signature-based. They want to have protection with zero-day attacks and suspicious malware alerts. 

Their real-time scan feature is excellent. It's proactively scanning every movement within the machine or the workstation. It's a very nice security feature.

The solution is largely stable.

The initial setup can be pretty straightforward.

The technical support is good. They have local techs that can assist. We don't have to worry about time zones, et cetera.

The solution offers good community support.

Trend Micro's reporting is lacking in a lot of ways. Right now, I have some customers that want the report to be customized, and we're having trouble with the customization of the reports in general. They need to make the features more flexible to meet the needs of clients. It's far too difficult to customize right now.

It would be ideal if the solution could be simplified a bit.

The product needs to execute faster. It's an aspect that can be improved upon in future releases.

I've been working with the solution over the last 12 months at least.

The stability, for the most part, is very good. There are a few bigs and fixes here and there, however, that is typical of most software. It's not something that stops it from being reliable.

We largely handle enterprise implementations.

I'm satisfied with the level of support we get. Their support is good since they have local support here in the Philippines. They are knowledgeable and responsive, and it's nice to have local help.

The initial setup is straightforward, as long as the setup of the customer is also straightforward. There could be some complexities involved. It depends on the current setup or network set up of the customers.

I don't have the visibility in terms of pricing. It's not an aspect of the solution I concern with. I can't speak to the licensing costs or how often the company needs to pay.

It actually competes with McAfee and Symantec. They are our direct competitors.

We are resellers of Trend Micro.

We're using the latest version of the solution. I'm not sure of the exact version number.

We use various deployment models, including on-premises and cloud.

In general, I would rate the solution nine out of ten. Our customers, for the most part, have been quite happy with the solution and its level of security.

This product is set up on our company laptops and I used it to scan files to ensure there is no virus or malware on my PC.

Sometimes when I browse to a website, there will be malicious content and it will be pointed out by Trend Micro.

This product automatically scans my email attachments to make sure that there is no malware or any malicious code.

Another advantage is that the level of resources it consumes is not very significant. I can run a full scan and it won't cost too much in terms of resources, which is good.

I would like to see behavior analysis capabilities included. This type of module can effectively detect an attack, like ransomware. This is not something that I have at the moment.

The dashboard could be a little bit easier.

I have been using Trend Micro Apex One since I joined the company, six or seven years ago. The company was using it prior to that.

This product is quite stable and reliable.

There are between 200 and 300 users in the company.

Our IT department handles technical support, so if I need help then I don't contact the vendor directly.

Our IT department is responsible for deployment and maintenance. They follow ISO compliance and keep the product up to date.

Licensing fees are paid on a yearly basis.

This product is easy to use, doesn't consume too much in terms of resources, and has automatic scanning. Because of these features, I recommend it to other users.

I would rate this solution an eight out of ten.

We primarily use the solution as an antivirus. It protects our organization.

As a specialist and price management console, it's easy to manage. 

There is excellent multi-layer protection offered by the product. There are multiple layers of behavior monitoring, process monitoring, et cetera. The multi-layer aspect is actually one of the main reasons we chose this particular solution.

The initial setup is pretty straightforward.

We've found the stability to be very good.

We have found that this product is a bit heavy on the endpoints. This seems to be largely the fault of multiple processing on the identity side. If they could improve this identity protection on the endpoint so that it could take up fewer resources on the machines, it would be a marked improvement.

We have had one problem. When we go to use corporate licenses, we'd like to have the ability to distribute them all over the globe. However, they work under a SAS model, and not all entities can use the SAS model. They are bound by one license key with one setup. If they had three to five SAS models linked to one key, it would be much better.

I've been using the solution for the past five years now. It's been a while.

The stability is very good. Basically, it's the latest version of OfficeScan. There aren't too many differences and the stability in both cases was good. It doesn't crash or freeze. There are no bugs or glitches. It's quite reliable.

In terms of scalability, we've discovered that it is easy to scale. You basically just need to add the licenses and the console. If a company needs to expand the solution, it won't have any issues.

The initial setup was not complex at all. It was easy and very straightforward. We recently migrated from OfficeScan to Apex One, and it was a very simple process overall. 

The pricing, as compared to other options, is a bit higher. However, they're offering with single license multiple applications. With this product, you get things like application control, vulnerability control, et cetera. They have added more benefits. You may pay more, however, you also get more. Altogether, it's a rather reasonable offer.

We are just a customer. We don't have a business relationship with the organization.

In general, I would rate the solution at a seven out of ten. It's okay. We've mostly been happy with it.

This product basically a traditional antivirus system. Similar to McAfee and Symantec, Trend Micro, is based on traditional antiviruses. They have made improvements on some things, however, at the enterprise level, we know that these days we need a second layer of protection, specifically for malware. That is why we are using two solutions - Trend Micro plus Cisco AMP. AMP is specific to malware protection. Trend Micro handles the traditional antivirus side. It's very difficult to trust just one solution these days. We need to make sure we cover all the protection layers. 

Trend Micro claims that basically, Apex One is an enterprise level solution. We have been using last five years, and, so far, we haven't experienced any problems. Therefore, it's safe to say that we can recommend a product like this to other mid-level or small enterprises.

We are using it as an antivirus solution. We are testing the Data Loss Prevention feature, but basically, we are using it for our endpoints in a segmented network. There is not so much traffic to the internet.

DLP is a solid feature in the product. I like it very much. It is very useful in our environment.

It is also a very stable solution. Their support is also very good.

Trend Micro should make the agent lighter. When we run the scanning process, it consumes a lot of memory, and the performance is degraded. It is very invasive. It could be lighter. When we used Symantec, we didn't have this problem when we ran our scanning process. It worked like a charm. On the endpoints, it didn't feel like that the process is running, whereas, in Trend Micro Apex One, we can feel that the endpoint is running slow. Sometimes it even hangs. Scanning should be faster.

I have been using this solution for around three months.

It is very stable.

It should be easy to scale. We have 40,000 subscriptions.

We are using the support from our region, and they provide very good support. They have very well-trained people. 

We are migrating next week from Symantec Endpoint Protection to Trend Micro. We are part of a corporation that has offices in many countries of South America. We signed an agreement with Trend Micro, and that's why we are switching to Trend Micro.

The initial setup was straightforward. It takes a day to configure the server for configuration policies and other such stuff. For the deployment of the endpoints, it can take 15 days to set it up at the workplace.

Our IT department has around two people working on IT infrastructure and security. Those are the required people.

We have a yearly subscription. Our subscription includes all solutions of Apex One, such as endpoint protection, DLP, and ransomware protection. We are paying around $30 for each.

I would recommend this solution. Apex One has to make some changes to the scanning process. That's a negative point, but on the other hand, we get good support that responds almost immediately to our requests. 

I would rate Trend Micro Apex One a seven out of ten.

We are system integrators and we work with many different products.

We have four to five customers that we have implemented Apex One for and everyone is quite satisfied.

Our customers are using this solution for endpoint protection.

Trend Micro is very good.

The performance is good and the control is user-friendly.

When comparing to other products, the console is much more user-friendly, and it's easy to implement.

We have received many complaints about how slow the system is on the first day of implementation.

When implementing and you don't have a third-party tool, it can be difficult. Most people are working from home and using their own network to connect to the local office, so implementing these authorities can be challenging.

I have been using Trend Micro Apex One for more than two years.

There are no issues with stability.

It's a scalable solution.

Our customers are large companies with more than 5,000 users.

Customer support is excellent. They respond very quickly.

We have faced some issues with McAfee.

The features in Sophos are very good and the detection capability is excellent.

It's very easy to implement.

Depending on the customer's environment and the features they are using, it can take two to three people to maintain and manage.

If they are using the device's central application to control everything at once for more than 2,000 users then a single person can't handle all of the modules. This would then require more people for maintenance.

The price is very good compared to other products.

I would definitely recommend Trend Micro, especially if they have a low budget.

If they have a larger budget then I could suggest Sophos, which is also a very good product.

It is all dependant on the customer's budget.

I would rate this solution an eight out of ten.

There are multiple components to our use case and one of them is the anti-virus.

The most valuable feature is Vulnerability Protection.

We are completely satisfied with the functionality of the product, but the reporting should be more granular.

We have been using this solution for the last three years.

There have been limitations at times.

We have more than 3,000 users.

Technical support is good.

The initial setup was straightforward. It was not complex.

Compared to other products on the market, I think that the pricing is reasonable. We are satisfied with the licensing model.

Depending on the requirement, I would recommend this solution, although it should have more granular reporting.

I would rate this solution a nine out of ten.

The most valuable feature is that it's normal, and not for a specific server.

Trend Micro is a basic solution, but the problem is that it is more exclusive.

There are two products, one is for the endpoint for the client, and the other is for the sever, but the server is even more exclusive.

There are some features that are not available in OfficeScan. For example, IBS.

In the next release, I would like to see IBS included in OfficeScan.

I have been working with OfficeScan for more than two years.

We are using version 11.

It's a stable solution and to date, we have not had any issues.

OfficeScan is scalable, we have not experienced any issues.

Previously, I was working with Trend Micro, but recently we have signed with SentinelOne.

We contact our local partner, who is responsible for the setup and deployment.

I would rate OfficeScan a five out of ten.

We use it for the security of our products.

The web console is quite helpful, as is the visibility view for deployment. Updates do things like Device Control Management, which I can control.

The policies tend to be a bit more complex to set up, so we do need some expertise in setting up the policies. This requires some preparation and knowledge.

We have been using Trend Micro Apex One about a year. I think it is the latest version.

We don't have any issue with stability.

The scalability is good. You can do it for almost 100 endpoints.

The policies tend to be a bit more complex to set up, so we do need some expertise in setting up the policies. This requires some preparation and knowledge.

I would recommend Apex One, probably the upgraded version. Maybe the XDR will meet today's needs, i.e. the XDR upgraded version. I would give Trend Micro Apex One 7 out of 10.