This product is set up on our company laptops and I used it to scan files to ensure there is no virus or malware on my PC.
Product Specialist at a comms service provider with 501-1,000 employees
Lightweight, automatically scans websites and email attachments, and easy to use
Pros and Cons
- "I can run a full scan and it won't cost too much in terms of resources, which is good."
- "I would like to see behavior analysis capabilities included."
What is our primary use case?
What is most valuable?
Sometimes when I browse to a website, there will be malicious content and it will be pointed out by Trend Micro.
This product automatically scans my email attachments to make sure that there is no malware or any malicious code.
Another advantage is that the level of resources it consumes is not very significant. I can run a full scan and it won't cost too much in terms of resources, which is good.
What needs improvement?
I would like to see behavior analysis capabilities included. This type of module can effectively detect an attack, like ransomware. This is not something that I have at the moment.
The dashboard could be a little bit easier.
For how long have I used the solution?
I have been using Trend Micro Apex One since I joined the company, six or seven years ago. The company was using it prior to that.
Buyer's Guide
TrendAI Vision One – Endpoint Security
January 2026
Learn what your peers think about TrendAI Vision One – Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
882,886 professionals have used our research since 2012.
What do I think about the stability of the solution?
This product is quite stable and reliable.
What do I think about the scalability of the solution?
There are between 200 and 300 users in the company.
How are customer service and support?
Our IT department handles technical support, so if I need help then I don't contact the vendor directly.
What about the implementation team?
Our IT department is responsible for deployment and maintenance. They follow ISO compliance and keep the product up to date.
What's my experience with pricing, setup cost, and licensing?
Licensing fees are paid on a yearly basis.
What other advice do I have?
This product is easy to use, doesn't consume too much in terms of resources, and has automatic scanning. Because of these features, I recommend it to other users.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
IT Manger at a construction company with 501-1,000 employees
A straightforward setup and good multi-layer protection with easy management capabilities
Pros and Cons
- "The initial setup is pretty straightforward."
- "We have found that this product is a bit heavy on the endpoints."
What is our primary use case?
We primarily use the solution as an antivirus. It protects our organization.
What is most valuable?
As a specialist and price management console, it's easy to manage.
There is excellent multi-layer protection offered by the product. There are multiple layers of behavior monitoring, process monitoring, et cetera. The multi-layer aspect is actually one of the main reasons we chose this particular solution.
The initial setup is pretty straightforward.
We've found the stability to be very good.
What needs improvement?
We have found that this product is a bit heavy on the endpoints. This seems to be largely the fault of multiple processing on the identity side. If they could improve this identity protection on the endpoint so that it could take up fewer resources on the machines, it would be a marked improvement.
We have had one problem. When we go to use corporate licenses, we'd like to have the ability to distribute them all over the globe. However, they work under a SAS model, and not all entities can use the SAS model. They are bound by one license key with one setup. If they had three to five SAS models linked to one key, it would be much better.
For how long have I used the solution?
I've been using the solution for the past five years now. It's been a while.
What do I think about the stability of the solution?
The stability is very good. Basically, it's the latest version of OfficeScan. There aren't too many differences and the stability in both cases was good. It doesn't crash or freeze. There are no bugs or glitches. It's quite reliable.
What do I think about the scalability of the solution?
In terms of scalability, we've discovered that it is easy to scale. You basically just need to add the licenses and the console. If a company needs to expand the solution, it won't have any issues.
How was the initial setup?
The initial setup was not complex at all. It was easy and very straightforward. We recently migrated from OfficeScan to Apex One, and it was a very simple process overall.
What's my experience with pricing, setup cost, and licensing?
The pricing, as compared to other options, is a bit higher. However, they're offering with single license multiple applications. With this product, you get things like application control, vulnerability control, et cetera. They have added more benefits. You may pay more, however, you also get more. Altogether, it's a rather reasonable offer.
What other advice do I have?
We are just a customer. We don't have a business relationship with the organization.
In general, I would rate the solution at a seven out of ten. It's okay. We've mostly been happy with it.
This product basically a traditional antivirus system. Similar to McAfee and Symantec, Trend Micro, is based on traditional antiviruses. They have made improvements on some things, however, at the enterprise level, we know that these days we need a second layer of protection, specifically for malware. That is why we are using two solutions - Trend Micro plus Cisco AMP. AMP is specific to malware protection. Trend Micro handles the traditional antivirus side. It's very difficult to trust just one solution these days. We need to make sure we cover all the protection layers.
Trend Micro claims that basically, Apex One is an enterprise level solution. We have been using last five years, and, so far, we haven't experienced any problems. Therefore, it's safe to say that we can recommend a product like this to other mid-level or small enterprises.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
TrendAI Vision One – Endpoint Security
January 2026
Learn what your peers think about TrendAI Vision One – Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
882,886 professionals have used our research since 2012.
Technical Security Consultant at a computer software company with 501-1,000 employees
User-friendly, easy to implement, with excellent support and good performance
Pros and Cons
- "When comparing to other products the console is much more user-friendly, and it's easy to implement."
- "We have received many complaints about how slow the system is on the first day of implementation."
What is our primary use case?
We are system integrators and we work with many different products.
We have four to five customers that we have implemented Apex One for and everyone is quite satisfied.
Our customers are using this solution for endpoint protection.
What is most valuable?
Trend Micro is very good.
The performance is good and the control is user-friendly.
When comparing to other products, the console is much more user-friendly, and it's easy to implement.
What needs improvement?
We have received many complaints about how slow the system is on the first day of implementation.
When implementing and you don't have a third-party tool, it can be difficult. Most people are working from home and using their own network to connect to the local office, so implementing these authorities can be challenging.
For how long have I used the solution?
I have been using Trend Micro Apex One for more than two years.
What do I think about the stability of the solution?
There are no issues with stability.
What do I think about the scalability of the solution?
It's a scalable solution.
Our customers are large companies with more than 5,000 users.
How are customer service and technical support?
Customer support is excellent. They respond very quickly.
Which solution did I use previously and why did I switch?
We have faced some issues with McAfee.
The features in Sophos are very good and the detection capability is excellent.
How was the initial setup?
It's very easy to implement.
Depending on the customer's environment and the features they are using, it can take two to three people to maintain and manage.
If they are using the device's central application to control everything at once for more than 2,000 users then a single person can't handle all of the modules. This would then require more people for maintenance.
What's my experience with pricing, setup cost, and licensing?
The price is very good compared to other products.
What other advice do I have?
I would definitely recommend Trend Micro, especially if they have a low budget.
If they have a larger budget then I could suggest Sophos, which is also a very good product.
It is all dependant on the customer's budget.
I would rate this solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Manager at a consultancy with 1,001-5,000 employees
Good support, reasonably-priced, and we are fully satisfied with the functionality
Pros and Cons
- "The most valuable feature is Vulnerability Protection."
- "We are completely satisfied with the functionality of the product, but the reporting should be more granular."
What is our primary use case?
There are multiple components to our use case and one of them is the anti-virus.
What is most valuable?
The most valuable feature is Vulnerability Protection.
What needs improvement?
We are completely satisfied with the functionality of the product, but the reporting should be more granular.
For how long have I used the solution?
We have been using this solution for the last three years.
What do I think about the stability of the solution?
There have been limitations at times.
What do I think about the scalability of the solution?
We have more than 3,000 users.
How are customer service and technical support?
Technical support is good.
How was the initial setup?
The initial setup was straightforward. It was not complex.
What's my experience with pricing, setup cost, and licensing?
Compared to other products on the market, I think that the pricing is reasonable. We are satisfied with the licensing model.
What other advice do I have?
Depending on the requirement, I would recommend this solution, although it should have more granular reporting.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Administrator at a computer software company with 11-50 employees
Scalable and stable, but they need to include the IBS feature
Pros and Cons
- "It's a stable solution, to date we have not had any issues."
- "The most valuable feature is that it's normal, and not for a specific server."
- "In the next release, I would like to see IBS included in OfficeScan."
- "In the next release, I would like to see IBS included in OfficeScan."
What is most valuable?
The most valuable feature is that it's normal, and not for a specific server.
What needs improvement?
Trend Micro is a basic solution, but the problem is that it is more exclusive.
There are two products, one is for the endpoint for the client, and the other is for the sever, but the server is even more exclusive.
There are some features that are not available in OfficeScan. For example, IBS.
In the next release, I would like to see IBS included in OfficeScan.
For how long have I used the solution?
I have been working with OfficeScan for more than two years.
We are using version 11.
What do I think about the stability of the solution?
It's a stable solution and to date, we have not had any issues.
What do I think about the scalability of the solution?
OfficeScan is scalable, we have not experienced any issues.
Which solution did I use previously and why did I switch?
Previously, I was working with Trend Micro, but recently we have signed with SentinelOne.
What about the implementation team?
We contact our local partner, who is responsible for the setup and deployment.
What other advice do I have?
I would rate OfficeScan a five out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
VP - Engineering and Customer Solutions at a comms service provider with 51-200 employees
The web console is quite helpful but policies tend to be a bit complex to set up
Pros and Cons
- "The web console is quite helpful, as is the visibility view for deployment. Updates do things like Device Control Management, which I can control."
- "The policies tend to be a bit more complex to set up, so we do need some expertise in setting up the policies."
What is our primary use case?
We use it for the security of our products.
What is most valuable?
The web console is quite helpful, as is the visibility view for deployment. Updates do things like Device Control Management, which I can control.
What needs improvement?
The policies tend to be a bit more complex to set up, so we do need some expertise in setting up the policies. This requires some preparation and knowledge.
For how long have I used the solution?
We have been using Trend Micro Apex One about a year. I think it is the latest version.
What do I think about the stability of the solution?
We don't have any issue with stability.
What do I think about the scalability of the solution?
The scalability is good. You can do it for almost 100 endpoints.
How was the initial setup?
The policies tend to be a bit more complex to set up, so we do need some expertise in setting up the policies. This requires some preparation and knowledge.
What other advice do I have?
I would recommend Apex One, probably the upgraded version. Maybe the XDR will meet today's needs, i.e. the XDR upgraded version. I would give Trend Micro Apex One 7 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Engineer at a tech services company with 11-50 employees
Good protection, good ability to detect ransomware and malware, and competitive pricing
Pros and Cons
- "Its ability to detect ransomware and malware is the most valuable. Its protection is also good."
- "The portal is a little bit slow in loading. The cloud portal or management control should be a little faster. There seems to be a lot of load on their servers over there. Maybe they are using one server for multiple customers. It would be great if they can increase server performance in the cloud. Its technical support and reporting can be improved. There is no proper reporting, and there is no PDF or things like that. They should include detailed reporting. An attack happened at a client's site, but we couldn't get the report on the same day. We were unable to provide a detailed report to our client. We approached the technical support, and even they didn't give proper answers. They need to improve the reporting capabilities, or the technical team should support us in providing these reports. They should include reporting in the solution. They should also insert sandbox analysis in Apex One."
What is our primary use case?
We use it for protecting our endpoints. Both Apex One and Worry-Free Services are cloud-based services.
How has it helped my organization?
It has been detecting the management activities and quarantining them so that the continuity of our business is maintained. We had a ransomware attack, and Trend Micro was there to stop the attack, and we are still in business.
What is most valuable?
Its ability to detect ransomware and malware is the most valuable. Its protection is also good.
What needs improvement?
The portal is a little bit slow in loading. The cloud portal or management control should be a little faster. There seems to be a lot of load on their servers over there. Maybe they are using one server for multiple customers. It would be great if they can increase server performance in the cloud.
Its technical support and reporting can be improved. There is no proper reporting, and there is no PDF or things like that. They should include detailed reporting. An attack happened at a client's site, but we couldn't get the report on the same day. We were unable to provide a detailed report to our client. We approached the technical support, and even they didn't give proper answers. They need to improve the reporting capabilities, or the technical team should support us in providing these reports. They should include reporting in the solution.
They should also insert sandbox analysis in Apex One.
For how long have I used the solution?
I have been using this solution for more than a year.
What do I think about the stability of the solution?
It has good stability.
What do I think about the scalability of the solution?
Its scalability is good. We can scale it. We just need the licenses. In my company, we have 20 users, but we have also deployed it for our clients. We have plans to sell it more to our clients.
It is scalable for on-premises versions, but we need to do a few things to our database. For on-premises versions, we need to improve server performance as well.
How are customer service and technical support?
Technical support should be improved. It is not as good as the other products. We had to generate a report on one of the attacks that happened, and they weren't much responsive.
How was the initial setup?
The cloud services are straightforward, but the on-premises version of Apex One is not straightforward. It is a complex installation of Apex One.
The deployment duration varies. We have to first prepare all the prerequisites, which takes a lot of time. Overall, the installation takes up to two days. For a large enterprise, the deployment would take one to two days.
What about the implementation team?
We are an integrator, so we implemented it ourselves.
What's my experience with pricing, setup cost, and licensing?
Its pricing was good. It is very competitive with all the other vendors.
What other advice do I have?
I would recommend to install and implement this solution. It is a good solution. For every solution, there'll be pros and cons.
I would rate Trend Micro Apex One an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Presales & Implementation Engineer at a tech services company with 11-50 employees
User-friendly with good predictive features and great for endpoint security
Pros and Cons
- "There's excellent data loss prevention to help prevent purposeful or accidental loss of data."
- "Occasionally, the system may be a bit slow."
What is our primary use case?
We basically use the solution for endpoint security.
What is most valuable?
The solution is a good product for endpoint security.
The product has so many wonderful features.
It is a user-friendly product for customers.
The solution has good smart protection capabilities.
The solution protects against any network security issues a client may encounter.
The predictive features are great. There are great predictive behavior analysis and monitoring.
Any unusual and unauthorized actions will be detected easily.
There's excellent data loss prevention to help prevent purposeful or accidental loss of data.
What needs improvement?
Occasionally, the system may be a bit slow.
For how long have I used the solution?
I've been using the solution for about two years at this point. It hasn't been too long.
What do I think about the stability of the solution?
The stability is good. We never had any issues with it. It's not buggy and I don't recall dealing with glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The solution is quite scalable. It's easy for a company to expand it out if they need to.
How was the initial setup?
Due to the solution's general user-friendliness, the initial setup is not too complex. It's pretty straightforward.
What other advice do I have?
We're just a customer. We don't have any professional relationship with the company.
We're using the latest version of the solution.
Apex One is the best solution for endpoint security due to its many wonderful features, and fast data protection.
On a scale from one to ten, I'd rate the solution at a ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free TrendAI Vision One – Endpoint Security Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2026
Product Categories
Endpoint Protection Platform (EPP) Endpoint Compliance Endpoint Detection and Response (EDR)Popular Comparisons
CrowdStrike Falcon
Microsoft Defender for Endpoint
SentinelOne Singularity Complete
Fortinet FortiEDR
Cortex XDR by Palo Alto Networks
HP Wolf Security
Microsoft Defender XDR
Elastic Security
Trellix Endpoint Security Platform
Fortinet FortiClient
TrendAI Vision One
Check Point Harmony Endpoint
Symantec Endpoint Security
Kaspersky Endpoint Security for Business
Buyer's Guide
Download our free TrendAI Vision One – Endpoint Security Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- What are the biggest differences between BitDefender and Trend Micro?
- What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
- What is the biggest difference between EPP and EDR products?
- Can Cylance be used with Symantec or Kaspersky endpoint solutions without conflict?
- When evaluating Endpoint Security, what aspect do you think is the most important to look for?
- What's the best way to trial endpoint protection solutions?
- What are the threats associated with using ‘bogus’ cybersecurity tools?
- Which Endpoint Protection Solution offers Zero Trust (ZTN) as a feature?
- What to choose: an endpoint antivirus, an EDR solution or both?
- Which ransomware is the biggest threat in 2020?














