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Vikas Ingle - PeerSpot reviewer
Infrastructure and Security Lead at Vedanta
Real User
Top 5
Mar 6, 2024
Easy to manage, competitive price, and good protection
Pros and Cons
  • "Device control works well, and the anti-malware updates are also pretty good. Every two or three weeks, you get updates. The frequency of the release of new definitions is quite good. We had peace of mind."
  • "Trend Micro's encryption is not up to the mark. We tried their encryption product, but we did not like it. Encryption was difficult to manage."

What is our primary use case?

We were using it for our endpoints. We had more than 1,000 points. 

We were using it for anti-malware, DLP, and device control. We also used encryption, which did not work well, but the anti-malware, DLP, and device control capabilities worked very well.

How has it helped my organization?

By implementing Apex One, we wanted malware protection for our endpoints. We also had a requirement for a data loss prevention solution. It was integrated into the Trend Micro suite, so we got three capabilities: malware protection, DLP, and device control. The Trend Micro suite worked for these three use cases for us.

Device control worked as expected. We tried other solutions too, but they did not work the way we configured them, whereas with Trend Micro, it was not difficult.

Apex One was good at defending endpoints against threats such as malware, ransomware, and malicious scripts. In the five to six years that I used it, I did not have a single issue. All the endpoints were protected. I did not have any outbreak or anything else. It was effective.

Apex One had advanced protection capabilities that adapted to protect against unknown and stealthy new threats. It was pretty good. In the reports, we could see the outbreaks mitigated by Trend Micro. It automatically provided an alert.

Apex One provided us with a single console for cross-layer detection and investigation, but I am not sure about threat hunting. As I understand, threat hunting is something that comes under the SIEM solution. I am not sure whether it has threat-hunting capabilities or not. I did not deal with that.

Apex One integrated well with other security products. It was good. We integrated it with our SIEM solution. It was seamless. When a threat was detected, it deployed rapid updates to endpoints. It was very critical. I could see that every two hours, definitions were getting updated.

Apex One has consistently been a good product. It consistently performed well for me. It kept getting updated for any new evolving threats and ransomware. I did not have any issues.

Apex One provides virtual patching to protect against vulnerabilities even before a patch is available for the source of the issue. Because we did not have any issues, we were not very concerned about that, but the feature was there.

What is most valuable?

Device control works well, and the anti-malware updates are also pretty good. Every two or three weeks, you get updates. The frequency of the release of new definitions is quite good. We had peace of mind.

It was easy to administer. It was easy and user-friendly. When new technicians joined, we just provided access to them. They could efficiently manage it. It was not very difficult to train them.

What needs improvement?

Trend Micro's encryption is not up to the mark. We tried their encryption product, but we did not like it. Encryption was difficult to manage.

Other than that, I do not have any input. We did not go into XDR. We were planning, but then we moved to another solution. The product is stable, and they should keep working on handling new threats.

Buyer's Guide
TrendAI Vision One – Endpoint Security
March 2026
Learn what your peers think about TrendAI Vision One – Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
886,468 professionals have used our research since 2012.

For how long have I used the solution?

I used it for five to six years. I stopped using it three months ago.

What do I think about the stability of the solution?

It was pretty stable. We never had any problem related to stability, where it was not performing or not updating. 

What do I think about the scalability of the solution?

It is easily scalable. If an organization has 500 endpoints and they are expanding to 1,500 endpoints, the migration is not very difficult. It is easy.

How are customer service and support?

We had a support partner to support us. Whenever there was a technical issue, they helped to resolve it. I never went very deep into it because our partner used to handle the technical support service.

Which solution did I use previously and why did I switch?

We were using McAfee. We switched because the pricing of Trend Micro was competitive at the time. 

We were happy with McAfee, and we were happy with Trend Micro. We did not have any issues with either product. We did not see any reduction in viruses and malware after moving to Apex One.

How was the initial setup?

It was an on-premises solution. My team and I were involved in its deployment.

It took us about three to four months to completely implement it. We took our time. We first implemented it on some of the machines and saw the results. We then implemented it on other machines. Within one year of implementing it, we could realize its benefits.

What about the implementation team?

We work with a consultant. He supported us with any technical issues. The initial configuration and installation on a certain number of machines was done by the consultants, and later on, my team handled it. Overall, we had seven to eight people who were involved in its deployment.

For managing it, I had two resources for managing servers and different applications. They could manage Trend Micro along with them. I did not have to have a separate resource for it. The same two people could handle it along with their other responsibilities. They were responsible for monitoring, updating clients, and checking the client status. They checked how many clients were updated and troubleshooted the ones that were not updated. They looked at the compliance reports and alerts.

What's my experience with pricing, setup cost, and licensing?

Its price is competitive.

Which other solutions did I evaluate?

We did not evaluate other options because Apex One was already being used in other groups in my company. They were satisfied with it, and it also had better pricing, so we just went for it. We did not evaluate other products.

What other advice do I have?

It is pretty good. We did not have any surprises. We did not have any kind of attack. Trend Micro provided good protection. It gave us confidence.

It has a lightweight agent. The installation is not very difficult, but the partner should be competitive enough. The product is good. It does not require much maintenance, but you should have a good partner to support you. 

Overall, I would rate Apex One a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Farrukh Hussain - PeerSpot reviewer
Industry Advisory at 2M.ma
Real User
Dec 19, 2023
Good security and endpoint protection with machine-learning capabilities
Pros and Cons
  • "It's reduced administrative overhead overall thanks to its centralized dashboard and single network administrator."
  • "The price is the main concern of the clients."

What is our primary use case?

Some customers require on-prem endpoint protection. When they need endpoint protection and DLP features with ransomware protection and firewall features, I use this product. And when they need multi-layer security, like application layers, network layers, IoT devices, and network switches, then I provide the XDR solution. 

How has it helped my organization?

As resellers, we benefit from the solution offering multiple events, seminars, and more, to gain knowledge and help clients. The solution offers a lot of updates and support to their partners. Solutions like Sophos don't have principals in our country (Pakistan) either. They are in the UAE. 

What is most valuable?

The core endpoint protection is the most valuable aspect. The DLP features are very good. The firewall security is also excellent. 

When a customer wants DLP features and endpoint protection, they can not get it from Sophos or Kaspersky. Only Trend Vision offers certain features.  

Trend Vision One Endpoint Security is great for defending endpoints against threats such as malware and malware and malicious scripts. Their AI feature is very attractive and very good as compared to the other malicious traffic detecting solutions. Trend Vision has excellent AI features and sensors are available when we use the XDR solution. 

They provide email sensors in the network devices. They provide the sensor in firewall traffic. The sensors are very good, and they're working well. 

Trend Vision offers virtual patching, which is a very good feature.

It has advanced protection capabilities that adapt to protect against unknown and known threats. They are connected with the global threat intelligence forum. They also have their own threat intelligence. They get data, use sensors, and have the capability to mitigate various attacks, including zero-day attacks. 

It detects ransomware with runtime machine-learning capabilities. Benchmark protection is necessary when customers have confidential data. They need the backup solution or they need two anti-ransomware detectors to make sure they are protected. That way, when attackers compromise any end users, they stay on the end user, and cannot spread. 

The product provides our customers with a single console for cross-layer detection, threat hunting, and investigation. They have a central dashboard for network administrators who can control everything from one window and analyze all of the end users and their activities. We can do single threat hunting from the console. Customers want the ability to see all events in their network and on their endpoints. It makes administration easy and more user-friendly. 

There's visibility into the entire IT security environment. This end-to-end visibility reduced our customer's response times by 30% to 40%.  

Trend Vision One Endpoint Security integrates with other security products. You can integrate with other Trend Vision products and third-party solutions like firewalls. The productivity with the integration goes from 70% to 80% up to 100% when you integrate with Trend Vision solutions. It's better to create a Trend Vision environment. 

Trend Vision One Endpoint Security deploys rapid updates to endpoints. Their sandbox is good. They have, as mentioned, very good threat intelligence. They're sharing details on global direct intelligence with Palo Alto, Kaspersky, and Sophos. They share all the events, and all the intelligence, and upgrade their sandbox accordingly. 

The updates to endpoints are very good and necessary to ensure protection from the latest threats. 

The learning curve is low. It's easy and user-friendly to learn. You need to be a bit technical to properly administer the product.

Trend Vision One Endpoint Security offers very good virtual patching. This is important for customer networks. The patching allows multiple authorities to double source patching of endpoints. This helps with audits, as it allows for regular patching to ensure endpoints are up to date and protected according to compliance requirements. 

We've seen reductions in viruses and malware since using the product. There are multiple levels of scanning, and AI helps to reduce threats and viruses. We've seen an overall reduction of 70% to 80%.

It's reduced administrative overhead overall thanks to its centralized dashboard and single network administrator. It reduced overhead by about 50%.

What needs improvement?

The main problem I faced with the solution was when customers were trying to buy the solution, they wanted a reasonable price, and when you compare this with Sophos or Kaspersky, Trend Vision is competitively more expensive. The price is the main concern of the clients. Otherwise, the solution is very good.

I'd like to see Trend Vision One Endpoint Security include role functionality and server protection. Users should have better email protection to ensure high results.

Customers would like DNS security improved in the product.

For how long have I used the solution?

I've used the solution for three years or more. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

Customers have been very happy with their ability to add endpoints. 

How are customer service and support?

We manage the SLA for one- to three-year periods, and if any policies need changing, etc., we are there to help customers. There are people who monitor the network and offer on-call support. When customers need field support, my team can assist.

When we do need the assistance of support, we've been satisfied with their response. They are quick and effective.

How would you rate customer service and support?

Positive

How was the initial setup?

I'm not a fully technical person, so I was not directly involved in the deployment. My pre-sales manager was largely involved in deploying and handling the dashboard as well as administering it to multiple end-users. If we run into any trouble, we can get help from Trend Vision sales. They can provide guidance. 

The solution is working okay. There is no maintenance needed. 

What's my experience with pricing, setup cost, and licensing?

The solution is quite expensive.

What other advice do I have?

I'm a reseller. We sell the product to clients. Some of my customers want DLP and firewall options, and some require endpoint protection. Trend Vision One Endpoint Security is powerful when a customer requires protection and not detection. I'm also working with Trend Vision's XDR solutions.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
PeerSpot user
Buyer's Guide
TrendAI Vision One – Endpoint Security
March 2026
Learn what your peers think about TrendAI Vision One – Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
886,468 professionals have used our research since 2012.
Director at Eden Infosol Pvt Ltd
Real User
Nov 14, 2023
Helps improve security posture, reduces overhead, and response times
Pros and Cons
  • "Apex One includes a built-in fine-grained DLP solution."
  • "The application and web controls have room for improvement."

What is our primary use case?

Our customer experienced a ransomware attack while using a different security solution. This prompted them to switch to Trend Micro Apex One, which they deployed for both their servers and endpoints. However, they only opted for the Endpoint Detection and Response version for their servers, not for their endpoints.

We have deployed Trend Micro Apex One to strengthen our defenses against viruses, enhance access control, and implement device control measures.

How has it helped my organization?

Apex One effectively defends endpoints against threats, including malware and malicious scripts.

The advanced protection capabilities adapt to safeguard against unknown and stealthy new threats, a critical advantage for our customers. We often observe that our customer's systems lack proper patching, making them more susceptible to infections. However, Apex One effectively mitigates the damage caused by these attacks.

It utilizes runtime machine learning capabilities to detect ransomware. This is crucial as ransomware poses a significant threat, and customers are increasingly moving beyond traditional antivirus solutions due to ransomware's heightened prevalence.

Apex One offers a unified console for cross-layer detection, threat hunting, and investigations, depending on the services we subscribe to. Utilizing a single console for these tasks is crucial as it eliminates the need to manage multiple solutions and their respective consoles. When a single OEM provides its solutions within a single console, it presents the most efficient approach, eliminating the need to toggle between different consoles, manage disparate systems, and correlate data across multiple platforms.

Apex One provides around 95 percent visibility into our IT security environment.

Improved visibility can help reduce response times and proactively address issues with our endpoints. This allows us to take a more proactive approach rather than a reactive one.

Apex One is easy to learn, but like any security product, it requires additional skills beyond simply navigating the solution. However, for those who need to explore the solution and figure things out, it is quite convenient. Technicians should not take long to adapt to a user's experience with any kind of endpoint security system.

It has improved our customers' security posture, enabling them to realize the benefits within the first three months.

Apex One proactively shields our customers from vulnerabilities by employing virtual patching, even before a patch is available for the underlying issue. This proactive approach proves invaluable in safeguarding against emerging threats.

Ideally, the reduction in risk stems from the implementation of multiple security measures. For instance, if an organization fails to implement device control, it might become susceptible to phishing attempts. These phishing emails, if clicked on or if attachments are downloaded, can lead to malware infections. However, endpoint security can block these threats before they reach the system, regardless of whether they arrive through a device, email, or web access. This is where detection becomes crucial. Endpoint security doesn't necessarily reduce the number of threats in the network environment, but it does prevent those threats from exploiting vulnerabilities on endpoints.

Apex One has helped reduce our customer's overhead by 30 to 40 percent.

What is most valuable?

Apex One includes a built-in fine-grained DLP solution. This is particularly beneficial for SMB customers, as they may not need to invest in a full-fledged DLP solution if Apex One meets their requirements.

What needs improvement?

The application and web controls have room for improvement. A fully integrated endpoint security system, encompassing EDR, should include application control, web control, device control, patch management, and encryption. This comprehensive solution would be highly appealing to customers, as they currently rely on multiple tools to address these security needs. Moreover, an EDR solution would provide visibility into endpoint vulnerabilities, such as unpatched systems, enabling proactive remediation. These features would undoubtedly enhance the value proposition of Trend Micro's security offerings.

For how long have I used the solution?

I have been using Trend Micro Apex One for one year.

What do I think about the stability of the solution?

Trend Micro Apex One is stable. We have not encountered any issues.

What do I think about the scalability of the solution?

Trend Micro Apex One is highly scalable, meaning there are no significant challenges with increasing the solution's capacity to meet growing demands.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

My team was part of the deployment and from my end, it was a smooth process. The deployment took three days to complete. 

We utilized Trend Micro's auto-deployment feature via Active Directory to seamlessly uninstall the existing antivirus software and deploy Trend Micro Apex One.

The deployment required two people from the customer's side and one person from our end.

What's my experience with pricing, setup cost, and licensing?

Apex One is expensive. On a scale of one to ten with ten being the most expensive, Apex One is an eight.

Initially, customers may be satisfied with the price of Apex One for the first year or two. However, as they become aware of other alternatives that meet their needs more effectively or at a lower cost, they start considering switching to a different option.

What other advice do I have?

I would rate Trend Micro Apex One nine out of ten.

For an organization with 500 to 700 employees, at least two dedicated personnel should be assigned to maintain Apex One if the customer operates multiple shifts. Otherwise, one dedicated personnel per shift is sufficient.

Trend Micro Apex One is a good option for organizations that don't have budget constraints. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Unit Head Infrastructure at First Woman Bank Limited
Real User
Aug 24, 2023
You can scan and control data leakage on the user system level
Pros and Cons
  • "I like Apex One's DLP capabilities. You can scan and control data leakage on the user system level. Our previous solution would look at things from the user desktop level, and you had to have an agent deployed to collect that. The solution offers different levels of protection that you can invest in."
  • "Apex One could improve endpoint patching. For example, Kaspersky can download Microsoft updates and install them. Having that feature in the cloud application would help a lot."

What is our primary use case?

We're using Apex One for data protection. It's an excellent solution because of its machine learning and other features.

How has it helped my organization?

Apex One delivers some components we use that aren't available in other solutions. We've seen a reduction in viruses and malware since switching to Apex One. I would estimate that the number of incidents has been reduced by about 25 percent. 

We use Apex One as a service, with a few licenses in the cloud. When it's deployed on-prem, you need to maintain a physical site and deploy it within the environment. It's easier to manage on the cloud. I had no problems implementing policies on the application. It reduced the workload by about 50 percent. It saves some money because you do not need to maintain internal infrastructure. It can reduce your spending on Cisco hardware. 

What is most valuable?

I like Apex One's DLP capabilities. You can scan and control data leakage on the user system level. Our previous solution would look at things from the user desktop level, and you had to have an agent deployed to collect that. The solution offers different levels of protection that you can invest in. 

For example, you can implement Deep Security, which provides more advanced protection for your assets. If you are working in an industry like finance or health care, you need to secure critical user data on the servers. Apex One's ML-driven ransomware protection capabilities are critical these days.

Apex One provides a central server for monitoring. You can monitor activities, issues, and compliance. From the dashboard, you can see the number of systems experiencing alerts or find other system information. Having a single console for monitoring is essential because it's difficult to monitor on-premise systems one by one. I have integrated Apex One with QRadar. 

The ease of use varies depending on the person, but you can usually learn how to do it by going to the Internet to find out how. I wasn't familiar with the solution when I started, but I could figure it out by using Google. 

What needs improvement?

Apex One could improve endpoint patching. For example, Kaspersky can download Microsoft updates and install them. Having that feature in the cloud application would help a lot.

For how long have I used the solution?

I have used Trend Micro ApexOne for three years.

What do I think about the stability of the solution?

Apex One is stable. 

What do I think about the scalability of the solution?

The SaaS version of Apex One is scalable and can increase with demand if you have the licenses. If you're using the on-prem solution, you may need to purchase some additional hardware sources. 

How are customer service and support?

I hardly use Trend Micro's technical support because I haven't faced any major issues. When we were using another solution, we had some challenges with support. Trend Micro is a little more responsive. 

Which solution did I use previously and why did I switch?

We were previously using Symantec antivirus but switched to Apex One because we were looking for a solution that also offered DLP. Symantec has limited DLP capabilities. With Apex One, you can also implement the DLP tool at the client level as well as the endpoint.

How was the initial setup?

Deploying Apex One was reasonably straightforward and took almost a month because we had to deploy it across multiple locations. Three or four engineers are enough to handle the deployment if you have any kind of organizational access and data purposes.

First, we had to identify and prioritize our assets. We did some testing on the low-level assets to analyze the solution's impact and adjust the policies. Some things might be inappropriately blocked. We deploy for a limited number of applications first to ensure they're running smoothly. After we install the antivirus, our full schedule is used for the other applications or on servers and production only.

What's my experience with pricing, setup cost, and licensing?

Apex One is a bit expensive, but the additional AWS costs are limited. It's competitive compared to other solutions in the market.  It's a good price for the functionality that it provides.

Which other solutions did I evaluate?

We evaluated Kaspersky and CrowdStrike. The other solutions were too expensive. 

What other advice do I have?

I rate Trend Micro Apex One eight out of 10. I would recommend it. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Atef Yassin - PeerSpot reviewer
GOV-CA Data Center Manager at Ministry of Finance of Egypt
Real User
Aug 18, 2023
Helps protect our environment against threats, includes many features, and has good support
Pros and Cons
  • "The number of accessories included is the most valuable feature."
  • "The EDR feature is difficult to use and could be made more user-friendly."

What is our primary use case?

We utilize Trend Micro Apex One as our antivirus protection.

How has it helped my organization?

Trend Micro Apex One has assisted us in safeguarding our data.

Trend Micro Apex One has helped improve our organization's performance by preventing attacks. We noticed the benefits during the testing phase.

What is most valuable?

The number of accessories included is the most valuable feature.

What needs improvement?

The EDR feature is difficult to use and could be made more user-friendly.

I would appreciate the inclusion of malware and zero-day attack features in a future release of the solution.

For how long have I used the solution?

I have been using Trend Micro Apex One for five years.

What do I think about the stability of the solution?

Trend Micro Apex One is stable.

What do I think about the scalability of the solution?

Trend Micro Apex One is scalable. We have 50 people in our organization that are protected by the solution.

How are customer service and support?

The technical support is quick to resolve our issues.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used to employ McAfee, but we transitioned our systems and subsequently switched to Trend Micro Apex One.

What about the implementation team?

The implementation was completed in-house by our system integrator.

What's my experience with pricing, setup cost, and licensing?

Currently, Trend Micro Apex One's price is good and there are no extra costs attached.

Which other solutions did I evaluate?

We evaluated both Kaspersky and Avira, both of which are good solutions. However, we did not use them for our system. Trend Micro Apex One received a higher rating in our evaluations.

What other advice do I have?

I rate Trend Micro Apex One nine out of ten.

We employ four engineers to maintain the solution. Trend Micro Apex One is deployed in one central location.

I recommend Trend Micro Apex One to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Product Manager at a tech services company with 11-50 employees
Reseller
Top 5
Dec 18, 2023
Integrates well with other security products but has limited intelligence
Pros and Cons
  • "Its database is better than most of the endpoint protection solutions."
  • "It is weak in terms of intelligence. By implementing Trend Micro Apex One, I wanted to see real-life scenarios. I deployed it on 50 clients to check if I could do lateral moments and zero-day exploits. I wanted to check how the zero-day protection works with Trend Micro. It fails with most of them because it is signature-based. They are not looking at the MITRE ATT&CK framework, so with zero-day attacks, it mostly fails."

What is our primary use case?

I create real-life scenarios with products and work with products such as Trend Micro, CrowdStrike, SentinelOne, Palo Alto, etc. Trend Micro is not my focus item or brand. My focus is more on CrowdStrike, but I am using Trend Micro in my lab environments to check the real-life situation. I am not okay with what vendors share on their websites, so I give my customers and partners real-life scenarios.

How has it helped my organization?

I offer Trend Micro Apex One to our customers just because they want a secondary signature-based solution.

Apex One did not work as per my expectations. I am doing zero-day attacks by myself, and for fileless attacks, it does not work at all.

With the current architecture, Apex One does not have advanced protection capabilities that adapt to protect against unknown and stealthy new threats. It might have these capabilities in the future if they change the architecture. For instance, McAfee merged with FireEye and created a new brand Trellix. They changed the overall architecture. If Trend Micro considers shifting its architecture, it can get this kind of protection.

Apex One is okay for detecting ransomware with runtime machine-learning capabilities. It has some signature-based protection against ransomware, but it may miss the ransomware, which has been a huge threat at least for the last seven or eight years. It is the foundation of zero-day protection, and that is why I am looking for a more capable solution besides Trend Micro.

Apex One integrates with other security products. As part of this integration, when a threat is detected in the network sandbox, it deploys rapid updates to endpoints, which has huge importance because if you can respond to events in a short time, you get the least damage from attacks. It is of huge importance.

Apex One provides us with virtual patching to protect against vulnerabilities even before a patch is available for the source of the issue, but it is a problem in itself because it consumes too many resources on an endpoint. It is a good feature, but it is a problematic feature because it consumes lots of the system resources. If you use signature-less architecture, you do not have to deal with virtual patching because all attack types are already addressed with some framework, such as the MITRE ATT&CK framework. You do not have to deal with virtual patching at all.

There has been no reduction in viruses and malware since moving to Apex One because my customers are using it as a secondary solution. They have primary products, and there are not many things left for Apex One. My customers are using it as a secondary solution just because of their habits of using signature-based. Some of my customers could not understand the concept of signature-less protection. Antiviruses have been there for 40 years or so, and their habits are a little bit hard to change. That is the reason why I am offering this product.

What is most valuable?

I offer this solution only if a customer is looking for a signature-based protection solution. Its database is better than most of the endpoint protection solutions.

What needs improvement?

It is weak in terms of intelligence. By implementing Trend Micro Apex One, I wanted to see real-life scenarios. I deployed it on 50 clients to check if I could do lateral moments and zero-day exploits. I wanted to check how the zero-day protection works with Trend Micro. It fails with most of them because it is signature-based. They are not looking at the MITRE ATT&CK framework, so with zero-day attacks, it mostly fails. Instead of signature-based, Trend Micro may want to change the architecture to use more behavior analysis. Behavior analysis is included with Trend Micro, but it is not a complete set, so it needs enhancement.

Apex One does not provide a single console for cross-layer detection, threat hunting, and investigation. Managing it is a little bit hard. You have to use different consoles for Apex One, Deep Security, and Trend Micro endpoint protection, so managing it is a little bit tricky.

In terms of the learning curve, Apex One is easy for me, but regular users may have some issues. The management of Trend Micro products is a little bit tricky. Apex One does not include every protection in itself, so you have to use endpoint protection, and you have to use Deep Security. If three of them come together, at some point, it will be competitive with next-generation antiviruses or EPPs such as SentinelOne, Microsoft, CrowdStrike, etc.

Its implementation takes too much time. With CrowdStrike, I do not have to restart any operating system, but with Trend Micro, I have to.

Its administration is also a little bit tricky. It is easier when you have background knowledge.

For how long have I used the solution?

I have been using this product for a year.

What do I think about the stability of the solution?

Its stability is quite good. I cannot complain about the stability.

It sometimes also depends on luck. The product can sometimes conflict with other products, but to this day, I never encountered any issue like that.

What do I think about the scalability of the solution?

It is a little bit hard to scale as compared to CrowdStrike. I am using on-prem solutions most of the time. With on-prem solutions, it is a little bit hard to maintain, deploy, or scale a product, but cloud products are easier to scale.

I have a centralized customer, and I also have customers who have distributed locations all over Turkey, so I have both types of customers.

How are customer service and support?

It takes a little bit of time, and it can be improved. Sometimes, I get a response in two days, and at other times, I get a response in two hours. It depends. More consistency would be great, but I have already gotten used to this kind of issue, so I cannot complain at all. I would rate them a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I am using other server protections and intelligence products. I still have CrowdStrike in my portfolio. I have clients for that, and I am okay with CrowdStrike.

How was the initial setup?

Its deployment takes time. If I have to deploy it in a huge company with over 10,000 clients, it takes a little bit of time. If I am using CrowdStrike, it would take only two or three days, whereas Trend Micro takes more time. I have not measured the exact time difference, but it takes more time compared to other solutions or the next-gen antiviruses. It also depends on the environment because organizational units are not available all the time.

I deployed it on the cloud and on-premises. It depends on the end-user scenarios and topology. In Turkey, customers mostly prefer on-prem solutions, but this is changing day by day. Customers in Turkey tend to have their information on-premises. If a customer wants an on-prem solution, then I offer them the Trend Micro product or Trellix product. It also depends on their budget.

Its deployment is not too complex in my experience, but from the customer perspective, it is a little bit tricky. It takes a little bit of time. They have to have a little bit of background knowledge.

The implementation strategy varies. Sometimes, I use third-party solutions, and sometimes, I am just pushing from the central management console. It depends on the customer's topology.

In terms of maintenance, it does require maintenance. It depends on the company budget because some of my customers have a few locations in Turkey, and sometimes, they have only one IT specialist. They send that one person everywhere in Turkey or to multiple locations. If they have more than one IT guy and if they are also distributed, they do not have to send those guys to other places. It depends on the customer's budget.

What about the implementation team?

If I deploy the product, then one person is enough, but if I have to leave it to my customers, they need two or three people. They are usually IT specialists, but they are not so knowledgeable.

What was our ROI?

It takes time, but it is better than some of the other products such as Symantec. Symantec takes more time compared to Trend Micro.

What's my experience with pricing, setup cost, and licensing?

It is okay. Compared to Sophos, it is a little bit expensive, but it is a good product and it is better than Sophos, for instance. It is equivalent to Trellix.

Its cost depends on the country. I am in Turkey, and Trend Micro is not so affordable in Turkey. SMB companies are looking for cheaper products. In Turkey, enterprise customers tend to use Trend Micro, and if they have more money, then they use next-generation antivirus or EPP products such as SentinelOne, CrowdStrike, or Microsoft E5 package.

Which other solutions did I evaluate?

I evaluate most of the popular brands such as Trellix, Sophos, and Kaspersky.

What other advice do I have?

Trend Micro Apex One has some good benefits, and CrowdStrike also has some benefits. I would recommend Apex One depending on the scenario. I have to check it with my customer first. I have to identify their basic needs and what they want to do. Sometimes, it just matches the requirements, and sometimes, it does not, so it depends.

If you are looking for the productivity of employees, go for a signatureless solution.

For an SMB, I would rate it an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Information security specialist at a energy/utilities company with 10,001+ employees
Real User
Oct 26, 2023
It's a good solution for large companies that need to monitor and mitigate external threats
Pros and Cons
  • "I like Apex One's USB port blocking. We implement different policies for each client. For example, a client might ask us to block certain USB devices or require us to restart a desktop on the network."
  • "Apex One's account security could be improved."

What is our primary use case?

I work with Trend Micro Apex One and Vision One. The solutions are also integrated with ServiceNow ITSM. When we detect issues with Apex One, we can open up tickets in ServiceNow to address them. We customize the solution for our clients. The types of policies we implement in ApexOne depend on the customer's situation. 

How has it helped my organization?

Apex One has helped us mitigate a lot of threats like phishing and malware. We've seen a reduction of about 30 percent. 

What is most valuable?

I like Apex One's USB port blocking. We implement different policies for each client. For example, a client might ask us to block certain USB devices or require us to restart a desktop on the network. We can track threats across the network and delete viruses on the endpoint level from a desktop or a laptop. Apex One offers cloud security for large companies that need to monitor and mitigate external threats. It's crucial to have end-to-end visibility from a central console. 

What needs improvement?

Apex One's account security could be improved. 

For how long have I used the solution?

I have used Trend Micro Apex One for about six months.

What do I think about the stability of the solution?

Apex One is stable. 

What do I think about the scalability of the solution?

Apex One is scalable. 

How are customer service and support?

I rate Trend Micro support eight out of 10. I have had no problems with Trend Micro support. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used McAfee EDR. I like Apex One much better. 

How was the initial setup?

Apex One isn't complex to set up. The deployment time depends on the size of the company. It could take a few weeks in some cases. A five-person team deployed the solution. 

What's my experience with pricing, setup cost, and licensing?

Apex One is relatively inexpensive. 

What other advice do I have?

I rate Trend Micro Apex One eight out of 10. It's an excellent solution that helps companies mitigate attacks from the internet.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Syed Waqar Masood - PeerSpot reviewer
Senior Officer Infrastructure Security at a financial services firm with 5,001-10,000 employees
Real User
Oct 2, 2023
Provides great protection and has good reporting and dashboard
Pros and Cons
  • "Its reporting and dashboard are valuable. Its dashboard is easy to use."
  • "It could be more customizable."

What is our primary use case?

Apex One is used for endpoint security. I deployed it for two major financial institutions in my previous company. I also installed it in my internal lab in the previous company. 

I am currently not using it. I am currently at a banking site, but before that, I was at a managed service provider vendor site.

How has it helped my organization?

Apex One is a great solution for defending endpoints against threats such as malware, ransomware, and malicious scripts. It can detect malicious files, ransomware, and suspicious files.

I have not had any issues regarding detection. I have deployed it on two customer sites, and I have not heard of any issues from them. It provides great protection to endpoints.

We have seen a reduction in viruses and malware since moving to Apex One. It provides great protection. It detected ransomware for one customer. After you install it and sign in, it quickly detects all the viruses.

Apex One provides a single console for cross-layer detection, threat hunting, and investigation. It shows everything on the console. If you integrate it with Apex Central, then Apex Central provides a centralized dashboard of every product of Trend Micro. It provides full visibility into the environment. You get full visibility of all the products installed on the site such as DLP, encryption, XDR, and Vision One. Apex Central is the centralized management system.

Apex One integrates with other security products. I have integrated it with SIEM solutions. I have integrated it with LogRhythm and QRadar for log collection.

Apex One is an all-in-one solution. It provides application control, vulnerability management, and protection. It is also for EDR.

It is easy to administer. You have to specify the policy criteria and automate the policies.

Apex One reduces the administrative overhead. There is a 20% to 30% reduction.

What is most valuable?

Its reporting and dashboard are valuable. Its dashboard is easy to use.

What needs improvement?

It could be more customizable. Some clients' systems are slow after the installation of Apex One.

For how long have I used the solution?

I have been using it from the start. It has been more than five years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is a scalable solution. Our clients were enterprise clients.

How are customer service and support?

Their support team has been very helpful when we needed support. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have not used any other solution.

How was the initial setup?

I have experience with on-premises and cloud deployments. I prefer the cloud. The cloud setup is easy. 

The deployment depends on the client. If client requirements are clear, it is easy. Otherwise, it can be complex. In Pakistan, there are many problems that we are facing with the deployment process of Apex One because some clients are not pushing the agents to Active Directory or remote registry. We have to install it manually on every computer or place it on a shared server to install it on their endpoints.

The deployment duration depends on the number of endpoints. For more than 2,000 endpoints, it can take two to three months. If you are only installing the endpoint solution from a remote site without making any policies, then it does not take too much time. You just need to push the agent.

It requires maintenance. There are upgrades. They inform the customers and partners when they are having a major upgrade.

What other advice do I have?

Overall, I would rate Trend Micro Apex One an eight out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Download our free TrendAI Vision One – Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free TrendAI Vision One – Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.