ThousandEyes Primary Use Case
ThousandEyes is an AI-based element.
I felt it is slightly more intuitive, providing more end-to-end service delivery because it’s integrated with AI.
The usage is okay. The tool is helpful. It shows the impact assessment and structures that impact.
For application and user monitoring, we have been using it for different healthcare users. We have different sales-based solutions for healthcare.
Their user monitoring is slightly more practical. We’re really using it in user monitoring and Internet insights, which include customer journeys and creating those elements. That is more practical, I felt.
A few teams are still not using it completely. A few teams are partially adopting it. Only in the US and a few parts of Europe are they use it. But in Japan and a few other Asian countries, they are not using it. Only a few units in the US and Europe are using it.
So, it might add more value as it go into network operations. In the context of healthcare organizations, it might need slight improvement. Otherwise, it is good.
I was in a pure consulting role. See, I work with McKinsey and a few other organizations. What I do is support in bridging. I’m supporting three or four healthcare institutions and also an automobile organization where I see immense potential.
So, my role is more strategic: how the tool system would help, how it will contribute, and how it will help the product managers and product owners define the roadmap execution. Also, the service management team, how do you look into execution design? My role is more strategic.
View full review »MG
Maria Geovith Kamlay
System Operation Associate at a financial services firm with 10,001+ employees
We use ThousandEyes primarily for monitoring our production and BCP servers. We specifically utilize it to monitor URL alerts. We have multiple applications, and at times, URLs may go down due to patching schedules or upgrades. When that happens, ThousandEyes sends an alert, allowing us to see the exact error and client details. This helps us determine what the client is experiencing, and we can then contact the relevant team, such as L2 support, to resolve the issue.
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We use ThousandEyes for monitoring and troubleshooting, especially when end-users complain about latency or poor performance. We rely on ThousandEyes to provide metrics to see if the problem is related to the local Wi-Fi or the Internet. The main goal for ThousandEyes at our company is monitoring. We also have some integration with our other monitoring systems, and we use ThousandEyes to dive deeper into specific problems when they occur.
View full review »Buyer's Guide
ThousandEyes
June 2025

Learn what your peers think about ThousandEyes. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,170 professionals have used our research since 2012.
Our customers use ThousandEyes to monitor their voice and video applications, especially those integrated with our Cisco systems.
View full review »We primarily use it for monitoring our corporate network, our internet service providers, and our staff's connectivity. Also, we use it to keep an eye on the performance of multiple cloud providers, each serving various functions within our organization.
View full review »Our enterprise solution uses ThousandEyes for end-to-end point-to-cloud and network flow monitoring. We usually automate the monitoring of traffic flow with ThousandEyes.
View full review »We usually monitor for our public prefixes and propagations and if they are getting dropped or there is a route application. It is mainly on the public-facing side or the internet-facing use case. There are other use cases, however, for me, for the work that I do, that's what I'm using a ThousandEyes for.
View full review »We use the solution for network monitoring.
View full review »ThousandEyes is basically for network monitoring.
View full review »The solution provides me with diverse links from ISPs.
View full review »AS
A.E.
APM & Observability Consultant at a tech services company with 501-1,000 employees
ThousandEyes gives companies better visibility. So it shows you the effective notes on the network layer and the application's performance for anyone inside or outside the data center. It provides deep visibility on the network, legal support, and user requests.
In addition, it shows you averages around the world, so if there's a breach or problem on the public cloud around the world, ThousandEyes notifies you of this problem and if you're affected.
RG
Rodney González
Systems Integrator/MSP at AMERITECH SYSTEMS CORP.
We're in security and video, and Cisco is the main product we use as far as routers and switches. It's all high-end, we do a lot of government work. Right now, we have over 4,500 users, and we've been in business for close to 16 years. 85% of our clients are businesses. At the moment we have 300 users on the cloud, and maybe 30 or 40 cameras. We are resellers and I'm a systems integrator.
View full review »We use ThousandEyes to have visibility of our entire business core with approximately 70 clients.
View full review »We use the solution on a daily basis.
View full review »FE
Flavio Estevam
CEO at a financial services firm with 11-50 employees
The typical use case for this solution is for authentication devices in the network. It's for authentication in cable networks and WiFi networks and is used as well as enterprise WiFi for branch offices. The main use case, therefore, is basically for LAN and corporate WIFI.
View full review »We primarily used the solution mainly to monitor the network latency and network quality between different sites including company and internet sites. It helped us to see the connection quality.
View full review »Buyer's Guide
ThousandEyes
June 2025

Learn what your peers think about ThousandEyes. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,170 professionals have used our research since 2012.