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ThousandEyes Primary Use Case

Satyavrat Nirala - PeerSpot reviewer
Founder at Mindclick Consulting

ThousandEyes is an AI-based element. 

I felt it is slightly more intuitive, providing more end-to-end service delivery because it’s integrated with AI.

The usage is okay. The tool is helpful. It shows the impact assessment and structures that impact.

For application and user monitoring, we have been using it for different healthcare users. We have different sales-based solutions for healthcare.

Their user monitoring is slightly more practical. We’re really using it in user monitoring and Internet insights, which include customer journeys and creating those elements. That is more practical, I felt.

A few teams are still not using it completely. A few teams are partially adopting it. Only in the US and a few parts of Europe are they use it. But in Japan and a few other Asian countries, they are not using it. Only a few units in the US and Europe are using it.

So, it might add more value as it go into network operations. In the context of healthcare organizations, it might need slight improvement. Otherwise, it is good.

I was in a pure consulting role. See, I work with McKinsey and a few other organizations. What I do is support in bridging. I’m supporting three or four healthcare institutions and also an automobile organization where I see immense potential. 

So, my role is more strategic: how the tool system would help, how it will contribute, and how it will help the product managers and product owners define the roadmap execution. Also, the service management team, how do you look into execution design? My role is more strategic. 

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MG
System Operation Associate at a financial services firm with 10,001+ employees
We use ThousandEyes primarily for monitoring our production and BCP servers. We specifically utilize it to monitor URL alerts. We have multiple applications, and at times, URLs may go down due to patching schedules or upgrades. When that happens, ThousandEyes sends an alert, allowing us to see the exact error and client details. This helps us determine what the client is experiencing, and we can then contact the relevant team, such as L2 support, to resolve the issue. View full review »
Edmar Silva - PeerSpot reviewer
Engineer at AGCO Corporation

We use ThousandEyes for monitoring and troubleshooting, especially when end-users complain about latency or poor performance. We rely on ThousandEyes to provide metrics to see if the problem is related to the local Wi-Fi or the Internet. The main goal for ThousandEyes at our company is monitoring. We also have some integration with our other monitoring systems, and we use ThousandEyes to dive deeper into specific problems when they occur.

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Buyer's Guide
ThousandEyes
June 2025
Learn what your peers think about ThousandEyes. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,170 professionals have used our research since 2012.
SteveLu - PeerSpot reviewer
CTO at LANtel

Our customers use ThousandEyes to monitor their voice and video applications, especially those integrated with our Cisco systems.

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OSCAR DE LA PENA - PeerSpot reviewer
Senior Solution Architect at Ricoh España, S.L.U.

We primarily use it for monitoring our corporate network, our internet service providers, and our staff's connectivity. Also, we use it to keep an eye on the performance of multiple cloud providers, each serving various functions within our organization.

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Ji Kim - PeerSpot reviewer
AI Research Scientist & AutoML Technical Lead at NAVER Corp

Our enterprise solution uses ThousandEyes for end-to-end point-to-cloud and network flow monitoring. We usually automate the monitoring of traffic flow with ThousandEyes.

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reviewer1905270 - PeerSpot reviewer
Senior Service Engineer at a financial services firm with 10,001+ employees

We usually monitor for our public prefixes and propagations and if they are getting dropped or there is a route application. It is mainly on the public-facing side or the internet-facing use case. There are other use cases, however, for me, for the work that I do, that's what I'm using a ThousandEyes for.

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Phanikumar Madiraju - PeerSpot reviewer
Senior consultant specialist-ITID at a financial services firm with 5,001-10,000 employees

We use the solution for network monitoring.

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Brijesh Mohanan - PeerSpot reviewer
Lead Consultant/Manager at BT - British Telecom

ThousandEyes is basically for network monitoring.

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DermotCasey - PeerSpot reviewer
Principal Technology Consultant at Vodafone

The solution provides me with diverse links from ISPs.

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AS
APM & Observability Consultant at a tech services company with 501-1,000 employees

ThousandEyes gives companies better visibility. So it shows you the effective notes on the network layer and the application's performance for anyone inside or outside the data center. It provides deep visibility on the network, legal support, and user requests.

In addition, it shows you averages around the world, so if there's a breach or problem on the public cloud around the world, ThousandEyes notifies you of this problem and if you're affected.

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RG
Systems Integrator/MSP at AMERITECH SYSTEMS CORP.

We're in security and video, and Cisco is the main product we use as far as routers and switches. It's all high-end, we do a lot of government work. Right now, we have over 4,500 users, and we've been in business for close to 16 years. 85% of our clients are businesses. At the moment we have 300 users on the cloud, and maybe 30 or 40 cameras. We are resellers and I'm a systems integrator.

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Reinaldo Romano - PeerSpot reviewer
Commercial Director at 5Wi

We use ThousandEyes to have visibility of our entire business core with approximately 70 clients.

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reviewer1656138 - PeerSpot reviewer
Solution Architect at a tech services company with 10,001+ employees

We use the solution on a daily basis. 

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FE
CEO at a financial services firm with 11-50 employees

The typical use case for this solution is for authentication devices in the network. It's for authentication in cable networks and WiFi networks and is used as well as enterprise WiFi for branch offices. The main use case, therefore, is basically for LAN and corporate WIFI.

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it_user1118364 - PeerSpot reviewer
Team Leader System Administration at a manufacturing company with 1,001-5,000 employees

We primarily used the solution mainly to monitor the network latency and network quality between different sites including company and internet sites. It helped us to see the connection quality.

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Buyer's Guide
ThousandEyes
June 2025
Learn what your peers think about ThousandEyes. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,170 professionals have used our research since 2012.