I am into GBS transformation, global business services transformation, as well as operations activation services. The work scope includes process mining projects, generative AI projects, and managing the transition of processes.
Management Consultant at Accenture
Advanced language processing, useful for global business operations, and a quick setup
Pros and Cons
- "Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."
- "Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."
What is our primary use case?
What is most valuable?
Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer. A separate OCR needs to be brought in if the language is different from English.
Blue Prism was once the most expensive and advanced, especially when working with Java applications. However, the distinctions between Blue Prism and UiPath are blurring, offering similar advantages. UiPath has features that allow it to read and break down scanned copies into readable text, which is beneficial.
What needs improvement?
Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators. Blue Prism initially had more security features, differentiating Bluetooth services from UiPath. I am not sure if this difference still exists, but it was stated to be more secure when I began working.
For how long have I used the solution?
I have been involved in using these tools for around ten years.
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May 2026
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How are customer service and support?
I have not raised any technical queries with UiPath, yet I am aware there are many initiatives available. UiPath has a certified partner program.
Which solution did I use previously and why did I switch?
I used Blue Prism when I was working with Tech Mahindra Prism around 2017 and onwards. Blue Prism was notably more costly and advanced compared to UiPath at that time.
How was the initial setup?
Setting up a developer environment for UiPath did not take more than 15 to 20 minutes. It was fairly easy and compatible.
What's my experience with pricing, setup cost, and licensing?
Blue Prism is more costly compared to UiPath with regard to robotic licenses and orchestrators.
What other advice do I have?
Before implementing RPA, it is important to conduct a technology assessment to understand the systems' features and technology setup. This information is crucial to prescribing the right solution.
I'd rate the solution nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
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sharing their opinions.
Updated: May 2026
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