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Security Consultant at IBM Thailand
Real User
Feb 16, 2024
The product is very easy to use, the GUI is simple, and the technical support is responsive
Pros and Cons
  • "The product is very easy to use."
  • "The product doesn’t have prebuilt dashboards."

What is our primary use case?

We use the solution mainly for security operations. We receive logs from different log sources.

What is most valuable?

The product is very easy to use. We just have to run the agent and collect the log. We don't have many delays or problems. We faced an issue once or twice when there was a network issue and when the system was rebooted. The percentage of issues is very low compared to the overall deployment. It is 0.001%.

The solution supports our organization's security and compliance monitoring very much. We rely on the platform to detect abnormalities and to perform searches. If someone brings a compliance issue, we request logs from the platform to determine whether it happened. We use the tool’s search feature and Intel's machine learning platform to conduct our analysis.

We don't face any issues in real-time monitoring. There is no latency. We have options to create our own dashboards. The GUI is very simple. It's a simple platform. It is very easy to use.

What needs improvement?

The product doesn’t have prebuilt dashboards. It would be great if the product provided prebuilt dashboards. For example, we allowed some devices into our network through VPN, but there is no dashboard to combine two log sources and understand which user has logged in. So, we created our own dashboard with the available Splunk searches.

It’d be good if the solution provided more prebuilt dashboards and released them on the app platform. Then, we can deploy the dashboards straight away. Also, if the tool provides additional dashboards, we can reduce the resources needed to develop them. Since Splunk has overall visibility all around the globe, it can give better suggestions on the dashboards that we must use and how to project the data to the management.

We faced some issues in parsing when the load was too much. If we have a 100 MB log source, 80 MB will be parsed correctly, but we face issues with 20 MB. We raised a support ticket, and the support team suggested we increase the time interval between sending the logs to the Splunk forwarder to handle the processing correctly.

For how long have I used the solution?

I have been using the solution for two years. I am using the latest version of the solution.

Buyer's Guide
Splunk Enterprise Platform
September 2026
Learn what your peers think about Splunk Enterprise Platform. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,394 professionals have used our research since 2012.

What do I think about the stability of the solution?

The tool is stable enough. In my demo environment, I used my own physical machines to run it. I was able to ingest as many log sources as I wanted within the data limit, and it did not have any issues. The search is very responsive when compared to the other platforms. There was no lag.

Splunk has been supporting free text searches for two years. We can query anything out of the box without specifying any indexes. We can perform free-text queries. Usually, it takes very little time to produce the results if the data set is too small. If the data set is too large, the product suggests we finetune our search, and it provides us with hints on which indexes to specify. It has three different options: Fast mode, Push mode, and Smart mode. We can switch the modes to get results quicker. Later, we can change the mode back to do a deeper analysis.

What do I think about the scalability of the solution?

Scalability is not an issue for SMBs and moderately big companies. When we went beyond certain limits, like 700 Gbps or 800 Gbps, we faced some issues with the engine. So, we split up the platform and diverted some of the logs into different indexes. It solved the problem. Up to 500 Gbps per day is okay. When we go beyond that, a single instance cannot handle it. We need to split it up.

This issue was only with the on-premise version. We do not face such issues in the cloud. When customers wanted to renew their subscriptions, we suggested they move to the cloud. On-premise, we have to manage our indexes and searches, but in the cloud, it's done by the vendor. It's a plug-and-play process. Splunk automatically takes care of parsing. We have more than 30 customers.

How are customer service and support?

The technical support is very good. The team supported us even during the Christmas holidays. The support engineer walked us through every step. The team is always reachable. We never had issues while contacting them.

How was the initial setup?

I built some demo environments for my practice since Splunk was new to me two years ago. I used the free license. It was a pretty straightforward setup. I did not find any difficulties in setting up my lab environment. The deployment can be done within 15 minutes.

What was our ROI?

The return on investment is very good. It's very easy to use. Many of our customers decided to continue using Splunk because they have invested much in the training modules, the analysts are familiar with the tool, and it's very easy to search. Open-text queries are the best in Splunk. It is easy for our customers to perform the search. It's very lightweight compared to other solutions.

What's my experience with pricing, setup cost, and licensing?

Our customers pay for the licenses. It’s bundled together in a yearly subscription.

What other advice do I have?

There are some problems in managing the tool when it exceeds certain limits. Overall, I rate the product a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Praveen Sande - PeerSpot reviewer
Senior Splunk Engineer at Wipro Limited
Real User
May 11, 2024
Offers extensive visibility into events with flexible scalability

How has it helped my organization?

Splunk Enterprise Platform is a powerful application that offers extensive visibility into events, notable occurrences, and correlations, providing robust capabilities.

What is most valuable?

The valuable feature is the onboarding of various logs using different methods. Additionally, it excels in content development and use case creation. I want to learn about upcoming technologies like Splunk Cloud and Azure integration. These platforms offer extensive capabilities for visualizing and manipulating data according to our requirements. Splunk's proficiency in field extractions and onboarding logs from diverse sources makes it highly capable. Its logging addition and parsing capabilities are particularly noteworthy.

What needs improvement?

In Splunk Enterprise Platform, while the dashboard feature is powerful, it does have limitations in terms of the number of parameters that can be included in one dashboard. However, it's important to note that these limitations can be addressed through effective dashboard design and optimization techniques. Despite these constraints, Splunk offers extensive capabilities for creating insightful dashboards that can visualize relevant data effectively.

Splunk excels in providing accurate and valuable alerts and reports. These features are crucial in reducing manual efforts, minimizing human errors, and expediting incident resolution processes. With Splunk's alerting and reporting functionalities, users can fine-tune alerts, apply filters, and include necessary information for thorough investigation and analysis. These capabilities contribute significantly to enhancing operational efficiency and decision-making within organizations.

For how long have I used the solution?

I have been using Splunk Enterprise Platform for five years.

What do I think about the stability of the solution?

I rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

Scalability is very flexible. Without the Splunk support, we can deploy and scale up.

How are customer service and support?

The responsiveness of the support is very good. They will ask you if you are raising any P2, P1, or major incidents so they'll help us with immediate and accurate results.

How was the initial setup?

The initial setup is straightforward , with detailed deployment steps outlined in their documentation. Additionally, the Splunk community is a valuable resource where users can ask questions and receive expert solutions. 

What other advice do I have?

Splunk Enterprise Platform does not have a few application add-ons. Therefore, when we aim to integrate log sources from new or important ones that Splunk lacks add-ons for, we resort to developing custom add-ons. While this approach allows us to proceed with our work, it requires significant human effort and increases the likelihood of errors. Moreover, troubleshooting becomes time-consuming under these circumstances. Ideally, Splunk would offer add-ons for every possible application, significantly improving our efficiency and effectiveness.

The Splunk Enterprise Platform offers excellent visibility through real-time monitoring. Whenever any data matches our client's SQL code, it triggers an immediate alert, allowing us to respond to incidents swiftly. This capability is highly beneficial during any incident, making Splunk an invaluable tool.

There are various components, such as Universal Forwarder, Indexer, and Search Head. These components are relatively straightforward to set up. However, when implementing a distributed environment or setting up clustering, Splunk offers robust capabilities. Additionally, managing data storage sizing is also seamless.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Splunk Enterprise Platform
September 2026
Learn what your peers think about Splunk Enterprise Platform. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,394 professionals have used our research since 2012.
Build Managememnt System lead at JLL
Real User
Sep 28, 2023
A platform for monitoring storage, CPU, RAM, Windows logs, and Cisco network logs on large machines
Pros and Cons
  • "Splunk Enterprise is a wireless enterprise application that can be customized based on training."
  • "It's not easy or feasible to reach out to Splunk directly."

What is our primary use case?

We have around 38 virtual machines, including the desktop. We have filled our gap network. Splunk Enterprise monitors all network layer traffic, starting with Cisco traffic port violations. We are monitoring Windows logs, CPU, RAM, and disk utilization in Windows.

What is most valuable?

Splunk Enterprise is a wireless enterprise application that can be customized based on training. We can add new machines, Spring Forwarders, and whatever else we need to complete the job.

What needs improvement?

We have an enterprise system that we can only use up to 70% capacity. We have no Internet access. To ensure our system runs optimally, we must configure specific rules, such as RAM, CPU, and space utilization alerts. Also, it is tough for us to reach out to Splunk. We have another software called Nessus, which can be used for vulnerability scans to improve and expand our vulnerability management capabilities. We can add a vulnerability management tool and back network traffic monitoring. This would allow us to add everything into a single platform since we currently use multiple applications for eight solutions.

For how long have I used the solution?

I have been using Splunk Enterprise Platform since 2020. We are using the latest version of the solution.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

We have 43 users using this platform.

How was the initial setup?

The initial setup is easy. We manage the installation of Splunk Enterprise Platform. On the first installation day, there are extensive procedures from Splunk and Honeywell. They are explaining how to install the software using Honeywell automation. They have provided a lot of documentation, but it is incomplete. It takes them two days to complete the installation, and then they train us for another week.

What's my experience with pricing, setup cost, and licensing?

We are using 11GB per day. Since I did all the analysis to determine how much we are consuming, we are currently utilizing around 5GB out of 11 GB. Therefore, we can reduce our usage from 11GB/day to 5GB/day. We reached out to Splunk, and they confirmed that this is possible. They also mentioned that there are commercial benefits to signing a longer-term contract. We are currently working on reducing our usage from 11GB/day to 5GB/day.

What other advice do I have?

We have annual automation for our automated building and availability building. The maintenance is easy. We will do a vulnerability scan. Then, we need to ask someone from the Splunk team to confirm that upgrading to this version of Windows or applying monthly or weekly patches will not impact the Splunk application. It's not easy or feasible to reach out to Splunk directly. Splunk is an enterprise software platform that monitors storage, CPU, RAM, Windows logs, and Cisco network logs on large machine setups. I suggest Splunk to anyone with these needs. Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Adrian-Mache - PeerSpot reviewer
Solution Architect at a tech vendor with 10,001+ employees
Real User
Sep 11, 2023
Versatile, adaptable, and applies to many use cases
Pros and Cons
  • "What I find the most valuable about the platform is its DB Connect and its versatility in general. I also like its adaptability to any use case when it comes to collecting and analyzing data."
  • "The platform is too expensive for small businesses. Splunk should focus more on delivering something for small businesses and entrepreneurs."

What is our primary use case?

I use the platform to collect data and report to the clients that need reporting from Splunk. I work on gathering big data from all over my company and exporting it into proper reports.

What is most valuable?

What I find the most valuable about the platform is its DB Connect and its versatility in general. I also like its adaptability to any use case when it comes to collecting and analyzing data.

What needs improvement?

It is hard to say in what areas the platform could be improved since it's very versatile and applies to many use cases. It already has the functioning vetted into the core architecture of the product. In my opinion, there is no need for additional features because it already has many, and I haven't used them all.

For how long have I used the solution?

I've been using Splunk Enterprise Platform for two and a half years. I am a Splunk software architect and Splunk is the only platform I use.

What do I think about the stability of the solution?

It's a very stable platform. A ten out of ten.

What do I think about the scalability of the solution?

The scalability of Splunk is ten out of ten. It's one of the best platforms on the market. Approximately 1,000-2,000 people use the platform at our company, but only two people are needed to maintain it and I'm one of them. Everything is automated and it is very easy to manage 2,000 users on my own.

Which solution did I use previously and why did I switch?

I would compare Splunk Phantom with RSA NetWitness and Elasticsearch. All three solutions give the same output but in a different way. They analyze data in different ways. Each product has its scalability, versatility, and appliances in the current business needs of the company that uses it.

How was the initial setup?

The initial setup is very easy. At our company, we deployed Splunk ourselves because we are a team of Splunk architects and we have done it before.

What's my experience with pricing, setup cost, and licensing?

The platform is too expensive for small businesses. If you choose the free plan, it only has 15 GB of data per day, and it may not be enough to run a small business. You need to pay a subscription based on data ingestion, and that's very expensive. Splunk should focus more on delivering something for small businesses and entrepreneurs. I give the pricing a three or four out of ten. Although the product is pricey, it's truly magnificent.

Which other solutions did I evaluate?


What other advice do I have?

Overall, I give Splunk a nine out of ten and not a solid ten just because there are new updates every day and we don't know exactly what we need to search for since it's not that viewable. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Mohan Battu - PeerSpot reviewer
Project Lead at a computer software company with 5,001-10,000 employees
Real User
Apr 30, 2024
Offers timestamp indexing and the easy-to-use visualization for data analysis
Pros and Cons
  • "Splunk's real-time processing capability has been pretty good for my use cases."
  • "There is room for improvement in terms of scalability."

What is our primary use case?

I have a variety of use cases. My company uses it for cloud-related operations, anomaly identification, and threat detection.

How has it helped my organization?

It's been very useful in regard to security information and threat management (SIEM). Splunk is a valuable tool for my organization.

What is most valuable?

The timestamp indexing and the easy-to-use visualization features are the most valuable features for data analysis.

Moreover, the dashboard and visualization features have made a big difference. We can quickly identify issues within the dashboards and easily generate insightful reports. If something goes down, we can easily detect the issue.

Splunk's real-time processing capability has been pretty good for my use cases.

What needs improvement?

There is room for improvement in terms of scalability. They can enhance the ability to handle increasing volumes of data. 

For how long have I used the solution?

I have been using it for four years now. 

What do I think about the stability of the solution?

There have been occasional issues, but nothing major.

I would rate the stability an eight out of ten.

What do I think about the scalability of the solution?

I never had issues with scalability. My organization has 8,000 end users. 

I would rate the scalability an eight out of ten.

How are customer service and support?

The customer service and support are good. 

How would you rate customer service and support?

Positive

How was the initial setup?

In general, the initial setup is fairly easy.

Not everyone can do it. Some knowledge and experience would likely be helpful to get the most out of the setup.

Typically, the deployment would take around 16 to 20 hours.

What's my experience with pricing, setup cost, and licensing?

The pricing is about average.

What other advice do I have?

Overall, I would rate the solution an eight out of ten.

I would recommend using this solution. Overall, Splunk is a good tool for analysis and for representing data in a short span of time. It helps minimize unnecessary noise in the data.  

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kundan Nagare - PeerSpot reviewer
Senior Consultant at Infosys
MSP
Apr 17, 2024
Offers excellent data analysis and visualization capabilities
Pros and Cons
  • "The most valuable feature of Splunk for data analysis is its ability to search using SPL and SQL."
  • "There is room for improvement in introducing more AI capabilities onto Splunk Enterprise Platform."

What is our primary use case?

I use the Enterprise platform mainly to monitor infrastructure, applications, and some security logs.

What is most valuable?

The most valuable feature of Splunk for data analysis is its ability to search using SPL and SQL. With SPL commands, you can analyze both structured and unstructured data and build visualizations, dashboards, and reports. Additionally, Splunk offers alerting mechanisms for proactive monitoring.

What needs improvement?

There is room for improvement in introducing more AI capabilities onto Splunk Enterprise Platform. While they might exist in other platforms like ITSI, enhancing the Enterprise Platform with AI features would benefit many users who predominantly use it.

For how long have I used the solution?

I have been using Splunk Enterprise Platform for almost three years.

What do I think about the stability of the solution?

I would rate the stability of Splunk at around a seven out of ten. While it is generally good, in complex environments, issues may arise due to the increased number of components and dependencies. However, overall, the stability is good.

What do I think about the scalability of the solution?

I would rate Splunk's scalability as a nine out of ten. It is the best log analysis application currently available. Scalability has allowed us to handle increasing volumes of data, enabling us to onboard additional customers and share infrastructure monitoring on the same setup. We have approximately 20 people using Splunk Enterprise Platform in our company.

How are customer service and support?

The technical support team could improve by providing more direct assistance rather than primarily relying on community resources for issue resolution. While they do understand the issues, they often refer to existing communities for solutions instead of directly addressing system-specific concerns. Overall, I would rate the support as a six out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of Splunk Enterprise is relatively complex compared to other monitoring applications in the market. There is a need to focus on simplifying key components and reducing dependencies for a smoother setup process. For a large environment, the deployment of Splunk Enterprise typically takes around three months to set up completely.

What's my experience with pricing, setup cost, and licensing?

Splunk Enterprise Platform is a bit expensive.

What other advice do I have?

I use the Platform to monitor my IT infrastructure. There are apps for Linux and Windows servers that capture performance metrics like CPU and memory usage. These metrics are collected and sent to the blank index through forwarders.

Splunk helps with security information and event management by detecting and monitoring network equipment and firewalls. It saves searches for specific terms, like threats, in firewall logs. When a match is found, it alerts about potential security breaches, helping to detect and address them.

The real-time processing capability in Splunk enhances data monitoring by centrally collecting all data. This allows for easy searching and scheduling of searches, reducing the need for manual intervention.

The dashboard and visualization features in Splunk impact data analysis by providing a clear status of data analysis. Users can create customized views for management, helping them understand what is happening within the infrastructure more effectively.

I would recommend Splunk to others, especially from the CIM perspective. Its data analysis and visualization capabilities are unmatched, making it an excellent choice for SIM.

Overall, I would rate Splunk Enterprise Platform as a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
ABBURI AJAY - PeerSpot reviewer
Splunk Software Developer at Tata Consultancy
Real User
Apr 15, 2024
Used for logging and monitoring purposes
Pros and Cons
  • "The most valuable features of the solution are the load balancing technique, the forwarding technique, and SSL certification."
  • "Sometimes, queries don't give proper results, and the indexes go down."

What is our primary use case?

We use the Splunk Enterprise Platform for logging and monitoring purposes. If users log into different databases and do something, we onboard database logs and other AWS logs to Splunk. Then, we create a dashboard alert report, and based on those dashboard alerts, we monitor users' actions. If they perform suspicious activities, we also send alerts. We use the solution to create dashboard alerts, reports, and some query language.

What is most valuable?

The most valuable features of the solution are the load balancing technique, the forwarding technique, and SSL certification.

What needs improvement?

Sometimes, queries don't give proper results, and the indexes go down.

For how long have I used the solution?

I have been using Splunk Enterprise Platform for seven years.

What do I think about the stability of the solution?

I rate the solution an eight out of ten for stability.

What do I think about the scalability of the solution?

I rate the solution’s scalability a nine out of ten.

How are customer service and support?

The solution’s technical support is good.

How was the initial setup?

The solution’s initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

I have heard from my managers that Splunk Enterprise Platform is an expensive solution.

What other advice do I have?

The solution has helped us with our security information and event management. If someone performs deletion operations, we get an automated alert informing us that a privileged activity has been performed. We forward the logs in real-time. We are ingesting 10GB of data into the solution daily. We have some input filters in the solution's dashboard.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
LeslieTaylor - PeerSpot reviewer
Consultant at Pyramid Consulting
Real User
Mar 12, 2024
Useful for cloud-based monitoring but improvement is needed for providing a shareable format
Pros and Cons
  • "I found the incident notification to be very helpful."
  • "The tool lacked in providing a shareable format. I had to use pivot tables and manually parse and edit the data to create a visualization-friendly format. It was helpful when we had an issue. What would make it stronger is if it were more proactive. For example, if it highlighted major incidents and their impact on users without digging through notifications, that would be better. Typically, the first question we get is, "Oh, we had an incident. How bad was it? How many customers were impacted?" So having that information pop up from the notification would be helpful."

What is our primary use case?

We used the product for cloud-based monitoring or systems monitoring. 

What is most valuable?

The key difference I noticed for my use case, which involved understanding user behaviors and responses to digital elements, was that I could obtain more detailed reporting than what was possible with Amplitude. I could download a file with very specific information, which was helpful.


I did not use it for real-time monitoring. My focus was on investigating incident reports to understand the extent of user impact. Primarily, I utilized the Splunk Enterprise Platform to analyze user behavior.

I found the incident notification to be very helpful. While Splunk Enterprise Platform provided detailed data, it didn't seem to check as many boxes for user behavior as Amplitude did. At the same time, I'm not sure if Amplitude offers features for monitoring or incident coverage.

Its ability to access granular details in Excel was beneficial. It's always helpful to transition from visualizations to detailed user reports. 

What needs improvement?

The tool lacked in providing a shareable format. I had to use pivot tables and manually parse and edit the data to create a visualization-friendly format. It was helpful when we had an issue. What would make it stronger is if it were more proactive. For example, if it highlighted major incidents and their impact on users without digging through notifications, that would be better. Typically, the first question we get is, "Oh, we had an incident. How bad was it? How many customers were impacted?" So having that information pop up from the notification would be helpful.

What do I think about the stability of the solution?

Splunk Enterprise Platform is stable. 

What do I think about the scalability of the solution?

I saw no issues or reasons to think that the product wouldn't scale over time. Our data is growing. 

How are customer service and support?

I haven't contacted the tool's support. 

What other advice do I have?

I rate the overall product a seven out of ten.

I would recommend it for incident management reporting. I would not advise it for understanding user behavior or usage. If I had to choose between Splunk Enterprise Platform and Amplitude, I would probably go with Amplitude, but I also have no familiarity with what their incident reporting is like.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SaketShrivastava - PeerSpot reviewer
Technology And Digitization Lead at JLL
Real User
Top 5Leaderboard
Nov 27, 2023
An easy-to-use and easy-to-configure solution that can be used to monitor network traffic
Pros and Cons
  • "Splunk Enterprise Platform is an easy-to-use and easy-to-configure solution."
  • "There should be continuous customer engagement and training programs on the new features and capabilities introduced by the solution."

What is our primary use case?

We monitor our airtight network traffic using the Splunk Enterprise Platform. We also use the solution for port monitoring, to monitor which ports are closed, which are open, and flapping if in any port. We use it to check our server performance to see if it gets choked because of high CPU or RAM utilization.

What is most valuable?

Splunk Enterprise Platform is an easy-to-use and easy-to-configure solution.

What needs improvement?

There should be continuous customer engagement and training programs on the new features and capabilities introduced by the solution.

For how long have I used the solution?

I have been using Splunk Enterprise Platform for four years.

What do I think about the stability of the solution?

I rate Splunk Enterprise Platform a nine out of ten for stability.

What do I think about the scalability of the solution?

Splunk Enterprise Platform is a scalable solution. Two people are using the solution in our organization to monitor data.

I rate Splunk Enterprise Platform ten out of ten for scalability.

How was the initial setup?

The solution’s initial setup is easy.

What about the implementation team?

One or two hours is enough to deploy the solution, but its configuration will take time, based on the users. Just one person is enough to deploy the solution.

What was our ROI?

We have seen a return on investment with Splunk Enterprise Platform for security and performance use cases.

What's my experience with pricing, setup cost, and licensing?

The solution’s pricing is moderate. We have to pay a yearly licensing fee for the solution, and there is an additional cost for support.

What other advice do I have?

Splunk Enterprise Platform is a good and easy-to-use solution. It has to be regularly upgraded to the changing network or customer needs.

Overall, I rate Splunk Enterprise Platform an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sudheer Kumar - PeerSpot reviewer
Cyber Security Practice Lead at a tech services company with 1,001-5,000 employees
Real User
Top 5Leaderboard
Sep 5, 2026
Helps with monitoring and incident management
Pros and Cons
  • "From a stability perspective, the tool is good."
  • "he product's initial setup phase needs to be made easy since it looks like it is very complex compared to the other tools in the market."

What is our primary use case?

I use the solution in my company to capture the events to deal with threat detection, incident response, and compliance reporting. For IT and OT operation management, it gets complex to track the health and performance of IT OT convergence infrastructure, including our network devices and applications, so Splunk Enterprise Platform can be used for centralized log management for both IT and OT

How has it helped my organization?

We reduce false positives alerts and also saved time in resolving issues by leveraging there AI intelligence.

What is most valuable?

The most valuable feature of the tool for DevOps and from a continuous delivery perspective is that the tool is useful in areas like deployment, monitoring, and incident management.

What needs improvement?

If I compare Splunk Enterprise Platform with the other tools, the dashboard and the user interface need to be built at a console level and in a user-friendly mode. Sometimes, the tool looks a bit complex, and we can't find out the exact area where we need to make the changes in the configuration and changes for the log events monitoring. The dashboard and the console-level areas need to be made friendly.

The product's initial setup phase needs to be made easy since it looks like it is very complex compared to the other tools in the market.

For how long have I used the solution?

I have been using Splunk Enterprise Platform for three years.

What do I think about the stability of the solution?

From a stability perspective, the tool is good. If any breakdowns exist, remediation and support are provided, so it is not a problem.

What do I think about the scalability of the solution?

The tool is used by around 5,000 employees and servers in my company.

How are customer service and support?

I have interacted with the solution's technical support. I rate the technical support a seven and a half out of ten.

How was the initial setup?

The solution is deployed in an on-premises version.

What's my experience with pricing, setup cost, and licensing?

The tool is expensive.

What other advice do I have?

To first-time users, I can say that proper analysis and bandwidth utilization, cloud resource monitoring, and cost optimization are the things I would ask one to check in the tool.

It is not easy for beginners to use, and for freshers, it will take time to understand the tool.

From a security perspective, I rate the tool a nine out of ten. From a user and the console perspective, I rate the tool a seven out of ten.

In general, I rate the tool an eight out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 5, 2026
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Buyer's Guide
Download our free Splunk Enterprise Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2026
Buyer's Guide
Download our free Splunk Enterprise Platform Report and get advice and tips from experienced pros sharing their opinions.