My company uses Splunk Enterprise Platform for monitoring and user base filtering.
Security Architect at a comms service provider with 10,001+ employees
A solution that offers a good analytics part along with great integration capabilities with other applications
Pros and Cons
- "The most valuable feature of the solution is the analytics part."
- "The support offered by Splunk Enterprise Platform has certain shortcomings that need improvement."
What is our primary use case?
What is most valuable?
The most valuable feature of the solution is the analytics part. Integration with other applications is another valuable feature of Splunk Enterprise Platform.
What needs improvement?
Splunk Enterprise Platform is already a refined product, so I don't have any recommendations related to areas that need improvement.
The cost of Splunk Enterprise Platform is an area of concern where improvements can be made by bringing down the costs. Product-related, I don't have any feedback.
The support offered by Splunk Enterprise Platform has certain shortcomings that need improvement.
For how long have I used the solution?
I have been using Splunk Enterprise Platform for a few weeks since it was recently deployed in my company. I use the solution's latest version. My company operates as a service provider of the solution.
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Splunk Enterprise Platform
September 2026
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What do I think about the stability of the solution?
The product's stability is good. Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a nine out of ten.
Around 5,000 people use the solution. Around 10 to 15 analysts use Splunk Enterprise Platform in my company.
The solution is used on a regular and daily basis in my company.
How are customer service and support?
I am moderately satisfied with the solution's technical support. I rate the technical support an eight out of ten.
How was the initial setup?
Splunk Enterprise Platform was easy to implement. I rate the product's implementation phase an eight out of ten, where one is difficult, and ten is easy.
The solution is deployed on an on-premises model.
The solution's deployment phase was carried out over a period of one or two months.
What's my experience with pricing, setup cost, and licensing?
I rate the product's pricing a ten on a scale of one to ten, where one is cheap, and ten is expensive. It is a very pricey tool.
What other advice do I have?
I would recommend the product to those who plan to use it, provided the pricing of the solution is brought down.
I rate the overall product an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. MSP
Software engineer at Torry Harris Business Solutions
Provides efficient monitoring capabilities and valuable transaction insights
Pros and Cons
- "The product's most valuable feature is the ability to explain the values and provide insights into transactions."
- "Areas for improvement include enhancing dashboards, reports, alerts, and the monitoring console."
What is our primary use case?
We use the product for real-time monitoring purposes.
What is most valuable?
The product's most valuable feature is the ability to explain the values and provide insights into transactions. It allows us to understand successful and failed transactions with a graphical representation easily.
What needs improvement?
Areas for improvement include enhancing dashboards, reports, alerts, and the monitoring console. With the monitoring console, users can track server performance metrics such as data ingestion, server uptime, CPU, and memory utilization. Integrations with third-party apps can provide comprehensive server monitoring capabilities. However, setting up such integrations may require significant time and effort, as experienced in the mentioned case took nearly 20 days to complete.
For how long have I used the solution?
We have been using Splunk Enterprise Platform for four years now.
What do I think about the stability of the solution?
I rate the platform's stability an eight out of ten.
What do I think about the scalability of the solution?
The product is highly scalable.
How was the initial setup?
The complexity of the initial setup largely depends on the level of experience. I find it straightforward due to my proficiency in establishing connectivity, creating DNS, and performing installation configuration. I rate the process a nine and a half out of ten.
The time required for deployment varies depending on the process in place. If changes need to be made within a specific window, such as raising an instance, the window period opens only for a set duration. Deployment in such cases involves raising a change request and obtaining approval, which can take up to seven days. However, from a technical perspective, initial deployment typically takes up to one or two hours. Yet, procedural requirements, like awaiting change request approval, may prolong the process, necessitating additional days of waiting before deployment can proceed.
What's my experience with pricing, setup cost, and licensing?
The product is expensive, and the cost depends on the amount of data ingestion.
What other advice do I have?
When clients request specific data for a particular period, we retrieve the relevant information from our servers and generate statistics. Later, we create reports, alerts, and dashboards based on the requested data. This process involves fetching the necessary data attributes, such as service names, and displaying their corresponding values in the generated reports, alerts, and dashboards.
The platform's alerting capabilities enable the automation of alerts based on predefined conditions. When specific results exceed predefined thresholds, alerts are triggered automatically. For example, if a value exceeds a specified threshold, an email alert is generated and sent to the relevant stakeholders, prompting them to take appropriate action. This automated alerting mechanism enhances operational efficiency by promptly notifying stakeholders of critical events, allowing them to respond swiftly and effectively to potential issues or deviations from expected outcomes.
I recommend Splunk to other people. It's a very good tool, offering many features that surpass other tools like Kaspersky. Its comprehensive monitoring capabilities and insightful analytics make it a valuable user asset.
I rate it a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Buyer's Guide
Splunk Enterprise Platform
September 2026
Learn what your peers think about Splunk Enterprise Platform. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,394 professionals have used our research since 2012.
Hybrid Cyber Security Team Lead at dndx
A complete solution to collect logs with faster response
What is most valuable?
The product comes with a faster installation and response time. When I search something on the log, they give the result in a few seconds. Even if I didn’t have EDR, I can investigate rules in Splunk.
What needs improvement?
The solution is only meant for big companies.
For how long have I used the solution?
I have been using the Splunk Enterprise Platform for three years.
What do I think about the stability of the solution?
I rate the solution’s stability a ten out of ten.
What do I think about the scalability of the solution?
We have around ten people working with the solution.
I rate the solution’s scalability a ten out of ten.
How are customer service and support?
I didn’t contacted the customer support. Spunk has a website and community which has everything you need.
How was the initial setup?
The initial setup is easy. For deployment, I created a Splunk demo on my computer and on a POC environment. I ran the demo for 10 clients on 10 machines, and it took about 20 minutes.
What's my experience with pricing, setup cost, and licensing?
Spunk is used by big companies like with 2000 clients.
I rate the solution’s pricing one out of ten.
What other advice do I have?
There are around ten engineer required for troubleshooting of the solution.
I recommend the solution to other organisation since it is very responsive.
Overall, I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
Cybersecurity Consultant at SecuriCIP
A powerful tool for point-in-time security detection with stability
What is our primary use case?
We use Splunk Enterprise Platform for point-in-time security detection. It can be applied to security and IT operations scenarios, offering control and insight into user activity, registration processes, and customer data.
What is most valuable?
The solution has a status query and feed. I can reach them by phone at the residential. It is stable and has a fast response.
What needs improvement?
The product is expensive.
What do I think about the stability of the solution?
The product is stable.
I rate the solution’s stability a nine out of ten.
What other advice do I have?
Splunk Enterprise is a powerful platform. It's a leader in its field with a large and active community. Users can access support in various ways, including forums and documentation.
Overall, I rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Splunk BDM in UA at a manufacturing company with 51-200 employees
A highly scalable solution that can be used for security, IT monitoring, and observability
Pros and Cons
- "Splunk Enterprise Platform can be used for security, IT monitoring, and observability."
- "The solution’s pricing could be improved."
What is most valuable?
Splunk Enterprise Platform can be used for security, IT monitoring, and observability.
What needs improvement?
The solution’s pricing could be improved.
For how long have I used the solution?
I have been working with Splunk Enterprise Platform for six years.
What do I think about the stability of the solution?
Splunk Enterprise Platform is a stable solution.
I rate the solution an eight or nine out of ten for stability.
What do I think about the scalability of the solution?
Splunk Enterprise Platform has very high scalability.
What's my experience with pricing, setup cost, and licensing?
Customers need to pay a yearly licensing fee for Splunk Enterprise Platform.
On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing around seven or eight out of ten.
What other advice do I have?
I would recommend Splunk Enterprise Platform to other users.
Overall, I rate Splunk Enterprise Platform an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Buyer's Guide
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sharing their opinions.
Updated: September 2026
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