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Kundan Nagare - PeerSpot reviewer
Senior Consultant at Infosys
MSP
Apr 17, 2024
Offers excellent data analysis and visualization capabilities
Pros and Cons
  • "The most valuable feature of Splunk for data analysis is its ability to search using SPL and SQL."
  • "There is room for improvement in introducing more AI capabilities onto Splunk Enterprise Platform."

What is our primary use case?

I use the Enterprise platform mainly to monitor infrastructure, applications, and some security logs.

What is most valuable?

The most valuable feature of Splunk for data analysis is its ability to search using SPL and SQL. With SPL commands, you can analyze both structured and unstructured data and build visualizations, dashboards, and reports. Additionally, Splunk offers alerting mechanisms for proactive monitoring.

What needs improvement?

There is room for improvement in introducing more AI capabilities onto Splunk Enterprise Platform. While they might exist in other platforms like ITSI, enhancing the Enterprise Platform with AI features would benefit many users who predominantly use it.

For how long have I used the solution?

I have been using Splunk Enterprise Platform for almost three years.

Buyer's Guide
Splunk Enterprise Platform
June 2026
Learn what your peers think about Splunk Enterprise Platform. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,495 professionals have used our research since 2012.

What do I think about the stability of the solution?

I would rate the stability of Splunk at around a seven out of ten. While it is generally good, in complex environments, issues may arise due to the increased number of components and dependencies. However, overall, the stability is good.

What do I think about the scalability of the solution?

I would rate Splunk's scalability as a nine out of ten. It is the best log analysis application currently available. Scalability has allowed us to handle increasing volumes of data, enabling us to onboard additional customers and share infrastructure monitoring on the same setup. We have approximately 20 people using Splunk Enterprise Platform in our company.

How are customer service and support?

The technical support team could improve by providing more direct assistance rather than primarily relying on community resources for issue resolution. While they do understand the issues, they often refer to existing communities for solutions instead of directly addressing system-specific concerns. Overall, I would rate the support as a six out of ten.

How was the initial setup?

The initial setup of Splunk Enterprise is relatively complex compared to other monitoring applications in the market. There is a need to focus on simplifying key components and reducing dependencies for a smoother setup process. For a large environment, the deployment of Splunk Enterprise typically takes around three months to set up completely.

What's my experience with pricing, setup cost, and licensing?

Splunk Enterprise Platform is a bit expensive.

What other advice do I have?

I use the Platform to monitor my IT infrastructure. There are apps for Linux and Windows servers that capture performance metrics like CPU and memory usage. These metrics are collected and sent to the blank index through forwarders.

Splunk helps with security information and event management by detecting and monitoring network equipment and firewalls. It saves searches for specific terms, like threats, in firewall logs. When a match is found, it alerts about potential security breaches, helping to detect and address them.

The real-time processing capability in Splunk enhances data monitoring by centrally collecting all data. This allows for easy searching and scheduling of searches, reducing the need for manual intervention.

The dashboard and visualization features in Splunk impact data analysis by providing a clear status of data analysis. Users can create customized views for management, helping them understand what is happening within the infrastructure more effectively.

I would recommend Splunk to others, especially from the CIM perspective. Its data analysis and visualization capabilities are unmatched, making it an excellent choice for SIM.

Overall, I would rate Splunk Enterprise Platform as a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
ABBURI AJAY - PeerSpot reviewer
Splunk Software Developer at Tata Consultancy
Real User
Apr 15, 2024
Used for logging and monitoring purposes
Pros and Cons
  • "The most valuable features of the solution are the load balancing technique, the forwarding technique, and SSL certification."
  • "Sometimes, queries don't give proper results, and the indexes go down."

What is our primary use case?

We use the Splunk Enterprise Platform for logging and monitoring purposes. If users log into different databases and do something, we onboard database logs and other AWS logs to Splunk. Then, we create a dashboard alert report, and based on those dashboard alerts, we monitor users' actions. If they perform suspicious activities, we also send alerts. We use the solution to create dashboard alerts, reports, and some query language.

What is most valuable?

The most valuable features of the solution are the load balancing technique, the forwarding technique, and SSL certification.

What needs improvement?

Sometimes, queries don't give proper results, and the indexes go down.

For how long have I used the solution?

I have been using Splunk Enterprise Platform for seven years.

What do I think about the stability of the solution?

I rate the solution an eight out of ten for stability.

What do I think about the scalability of the solution?

I rate the solution’s scalability a nine out of ten.

How are customer service and support?

The solution’s technical support is good.

How was the initial setup?

The solution’s initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

I have heard from my managers that Splunk Enterprise Platform is an expensive solution.

What other advice do I have?

The solution has helped us with our security information and event management. If someone performs deletion operations, we get an automated alert informing us that a privileged activity has been performed. We forward the logs in real-time. We are ingesting 10GB of data into the solution daily. We have some input filters in the solution's dashboard.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Splunk Enterprise Platform
June 2026
Learn what your peers think about Splunk Enterprise Platform. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,495 professionals have used our research since 2012.
LeslieTaylor - PeerSpot reviewer
Consultant at Pyramid Consulting
Real User
Mar 12, 2024
Useful for cloud-based monitoring but improvement is needed for providing a shareable format
Pros and Cons
  • "I found the incident notification to be very helpful."
  • "The tool lacked in providing a shareable format. I had to use pivot tables and manually parse and edit the data to create a visualization-friendly format. It was helpful when we had an issue. What would make it stronger is if it were more proactive. For example, if it highlighted major incidents and their impact on users without digging through notifications, that would be better. Typically, the first question we get is, "Oh, we had an incident. How bad was it? How many customers were impacted?" So having that information pop up from the notification would be helpful."

What is our primary use case?

We used the product for cloud-based monitoring or systems monitoring. 

What is most valuable?

The key difference I noticed for my use case, which involved understanding user behaviors and responses to digital elements, was that I could obtain more detailed reporting than what was possible with Amplitude. I could download a file with very specific information, which was helpful.


I did not use it for real-time monitoring. My focus was on investigating incident reports to understand the extent of user impact. Primarily, I utilized the Splunk Enterprise Platform to analyze user behavior.

I found the incident notification to be very helpful. While Splunk Enterprise Platform provided detailed data, it didn't seem to check as many boxes for user behavior as Amplitude did. At the same time, I'm not sure if Amplitude offers features for monitoring or incident coverage.

Its ability to access granular details in Excel was beneficial. It's always helpful to transition from visualizations to detailed user reports. 

What needs improvement?

The tool lacked in providing a shareable format. I had to use pivot tables and manually parse and edit the data to create a visualization-friendly format. It was helpful when we had an issue. What would make it stronger is if it were more proactive. For example, if it highlighted major incidents and their impact on users without digging through notifications, that would be better. Typically, the first question we get is, "Oh, we had an incident. How bad was it? How many customers were impacted?" So having that information pop up from the notification would be helpful.

What do I think about the stability of the solution?

Splunk Enterprise Platform is stable. 

What do I think about the scalability of the solution?

I saw no issues or reasons to think that the product wouldn't scale over time. Our data is growing. 

How are customer service and support?

I haven't contacted the tool's support. 

What other advice do I have?

I rate the overall product a seven out of ten.

I would recommend it for incident management reporting. I would not advise it for understanding user behavior or usage. If I had to choose between Splunk Enterprise Platform and Amplitude, I would probably go with Amplitude, but I also have no familiarity with what their incident reporting is like.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Poorna Gopi - PeerSpot reviewer
Support Engineer at Wipro Limited
Real User
Sep 5, 2023
Good infrastructure and easy to maintain
Pros and Cons
  • "Easy setup and maintenance"
  • "Things have to be managed manually"

What is our primary use case?

We use Splunk Enterprise for data visualization.

We use Splunk administration rather than Splunk development.

We provide support to users so they can access our Splunk application and use it however they want. For example, if they are not able to view some of the logs that are coming from their servers in our Splunk, then we usually check all the logs here that have been missed and forward the ones that were not forwarded. 

Also, sometimes they use their access to install some apps. We have Splunk apps and they want us to create an app for their usage. We also need to create these apps in the Splunk application. Sometimes they aren't able to download or upload files into Splunk or other websites. They aren't able to download these reports as PDF files. We usually work on this and try to resolve it as quickly as possible.

How has it helped my organization?

We use Splunk for cyber security. We have a lot of teams who use Splunk for different purposes. The security team uses it to authorize log-ins, so in case something happens, Splunk monitors it. Also, the development team uses it to monitor data while they're creating a new application.

What is most valuable?

In the enterprise platform, all of the clusters and indexes are under our maintenance. If required, we can make changes and see the logs manually by getting into the servers.

What needs improvement?

Things have to be managed manually in Splunk Enterprise, which is not the case in Splunk Cloud, where the client could manage it on their own.

It would be useful if Splunk Enterprise Platform could monitor the application URL, to check whether it's responsive or not.

For how long have I used the solution?

I've been using it for a year and a half.

What do I think about the stability of the solution?

It is completely stable and the infrastructure is good. We have no issues with our Splunk Enterprise Platform.

How are customer service and support?

We contact technical support whenever there's an issue with logs and they work through it with us.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We use both Splunk Cloud and Splunk Enterprise. We might opt for Splunk Cloud in the future since it's less expensive, but we are currently using both.

How was the initial setup?

The deployment takes about a day. I would say that the initial setup is quite a complex thing to do because there are a lot of things that have to be done for clustering all the features and indexing and then forwarding data to the indexes. When it comes to applications, we have to replicate the data. The process takes time. Once everything is done, we still need to monitor the infrastructure constantly.

It is easy to maintain if you are familiar with the deployment model.

Which other solutions did I evaluate?

I have hands-on experience with AWS, Linux, Ansible, and Terraform and with programs like Python, Java, and SQL as well. I also use tools like Catchpoint, Nagios, and Grafana.

What other advice do I have?

I would suggest using Splunk Cloud first, and then Splunk Enterprise because the maintenance and the infrastructure management are easy. I would rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2514855 - PeerSpot reviewer
System Engineer at a consultancy with 10,001+ employees
MSP
Top 5
Jul 19, 2024
Helps to filter and analyze log data
Pros and Cons
  • "The most valuable feature I've found in the Splunk Enterprise Platform is its log readability and filtering capabilities. The filters on the left side are particularly useful, allowing me to quickly narrow down the data to what's relevant for any application or server service. The interesting fields feature helps me get the values I need most of the time."
  • "Splunk Enterprise Platform could improve in the area of basic log readability. When performing basic searches without advanced filters, the logs often contain timestamps and various unknown codes or other elements that can be confusing. Removing or simplifying these parts would make it easier for users who are not developers or do not have a development background to understand and find relevant information easily."

What is our primary use case?

We use the solution to manage a large volume of data from our servers for the project I'm currently working on. Since we don't need all the data, we filter out and extract the specific information required for our applications. Depending on our needs, we use it to filter, investigate, and analyze log data for any errors or requirements.

What is most valuable?

The most valuable feature I've found in the Splunk Enterprise Platform is its log readability and filtering capabilities. The filters on the left side are particularly useful, allowing me to quickly narrow down the data to what's relevant for any application or server service. The interesting fields feature helps me get the values I need most of the time.

Additionally, the dashboard and report creation aspects are excellent, especially for automation. Integrating Splunk Enterprise Platform with Power Automate and other automation tools allows me to create precise reports that keep my team updated. The tool is not difficult for a beginner to learn. 

What needs improvement?

Splunk Enterprise Platform could improve in the area of basic log readability. When performing basic searches without advanced filters, the logs often contain timestamps and various unknown codes or other elements that can be confusing. Removing or simplifying these parts would make it easier for users who are not developers or do not have a development background to understand and find relevant information easily. 

If I could add a feature to the Splunk Enterprise Platform to make my life easier, I'd like to add an internal automation tool. We can use third-party automation tools like Power Automate, but it would be better if Splunk Enterprise Platform had its built-in tool.

This tool could automate reports and make sending emails with Excel attachments or other formats to specific people easier. We're currently using third-party tools for this, but having it as a first-party feature would be better.

For how long have I used the solution?

I have been using the product for more than two years. 

What do I think about the stability of the solution?

I haven't found any bugs while working with the application. 

What do I think about the scalability of the solution?

My company has more than 100 product users. 

How are customer service and support?

I haven't contacted the support team yet. I get information from my seniors and leads. 

What other advice do I have?

Before using the Splunk Enterprise Platform, basic knowledge of log analytics tools like Logstash is beneficial. While it does not require specific prerequisites, having some background knowledge will help. Remember that Splunk is a paid service, unlike other log analytics tools like ELK Stack, which may offer free versions.

I rate the overall solution a nine out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Bagi Vijender Reddy - PeerSpot reviewer
Splunk Admin at a consultancy with 10,001+ employees
MSP
May 14, 2024
Useful to set up alerts and reports to manage the logs and log metrics
Pros and Cons
  • "It's not just one feature I like the most. Every person wants to collect and rate logs, and I value how the Splunk Enterprise Platform handles this.The most valuable part for us is setting up the alerts and reports to manage the logs and log metrics. We use it to support every tool across the entire bank.We are the ones who manage all the data, and if there's any issue, everything depends on the Splunk Enterprise Platform."
  • "The Splunk Enterprise Platform has room for improvement, particularly in automating the permissions process during app promotions. Currently, permissions are manually set when different teams request an application move to production, which is time-consuming. Automating this process would streamline operations by automatically assigning the appropriate permissions and roles to specific services or teams, reducing the need to review each request ticket manually."

What is our primary use case?

We use the solution for patching. 

What is most valuable?

It's not just one feature I like the most. Every person wants to collect and rate logs, and I value how the Splunk Enterprise Platform handles this.The most valuable part for us is setting up the alerts and reports to manage the logs and log metrics. We use it to support every tool across the entire bank.We are the ones who manage all the data, and if there's any issue, everything depends on the Splunk Enterprise Platform. 

The tool uses upgraded rules restricting access to specific people, ensuring that only certain individuals can edit. Everyone else has read-only access. Splunk Enterprise Platform's dashboard and visualization features are good. These features are some of the best parts of the software because you can customize the dashboard however you need. The user interface is perfect and keeps getting better with new updates. It's very user-friendly, allowing everyone to create their dashboards easily.

What needs improvement?

The Splunk Enterprise Platform has room for improvement, particularly in automating the permissions process during app promotions. Currently, permissions are manually set when different teams request an application move to production, which is time-consuming. Automating this process would streamline operations by automatically assigning the appropriate permissions and roles to specific services or teams, reducing the need to review each request ticket manually.

For how long have I used the solution?

I have been using the tool for one year and five months. 

What do I think about the stability of the solution?

I would rate the tool's stability as ten out of ten. It provides outstanding security and is also very user-friendly.

What do I think about the scalability of the solution?

We have encountered issues with scaling up and handling increasing data volumes, but we address them according to customer requirements. As for scalability, I would rate it a nine out of ten.

How are customer service and support?

The solution's support uses a ticketing system to address dashboards, alerts, reports, etc. If server issues or alerts are triggered, they respond by raising a ticket. They investigate the problem by checking logs and assessing any impact on disk storage.

I handle smaller support tasks myself but escalate them to my head for high-priority issues.

What about the implementation team?

My company's senior SMEs help with the deployment process. 

What's my experience with pricing, setup cost, and licensing?

The solution's pricing increases with the amount of data used. This pricing model is acceptable because it aligns with the security features provided. It ensures that the price reflects the level of security and the amount of data we're managing.

What other advice do I have?

Currently, we are on-prem. However, we have started cloud migration in the last few months. I rate the overall solution a ten out of ten. In daily life, every IT company should use it to monitor its logs. It is an emerging tool. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Gokul Sekar - PeerSpot reviewer
Senior Software Engineer at Torry Harris Business Solutions
MSP
May 11, 2024
Offers powerful features for data exploration and analysis

What is our primary use case?

We use Splunk for onboarding updates, dashboards, application monitoring, and insights.

How has it helped my organization?

We are using it for event management. We don't have that much exposure on the security side.

What is most valuable?

It is very easy to use logs and create dashboards. You can define extractions for specific exceptions. Splunk can extract historical data and process upcoming data in real-time. You can easily modify, update, or edit extraction rules as needed. Additionally, you can create custom knowledge objects at any time. The platform allows you to restrict user access based on permissions. Even regular users can create reports and dashboards for their workflows.

What needs improvement?

Splunk Enterprise Platform needs some improvement. For instance, the dashboard sizing and customization options could be enhanced. There seems to be a limitation in adjusting the size of individual panels within a dashboard. This can be frustrating when comparing data across different panels, as users are forced to scroll continuously. Additionally, while Splunk offers some new features like student dashboards, modifying these dashboards requires a level of JavaScript expertise that not all users possess. Providing more user-friendly options for customization, such as adjusting colors and fonts directly from the user interface, could greatly improve the user experience.

Moreover, for users transitioning from other monitoring tools like Dynatrace, the interface may feel less intuitive and more cumbersome. Offering more intuitive visualization options and simplifying the customization process could bridge this gap and make Splunk more accessible to a wider range of users.

For how long have I used the solution?

I have been using Splunk Enterprise Platform for seven years. We are using V9.0.4.1 of the solution.

What do I think about the stability of the solution?

The product is stable. I rate the solution’s stability a nine out of ten.

What do I think about the scalability of the solution?


How are customer service and support?

I've encountered numerous issues and challenges, but I've managed to overcome them. I rely on the Splunk community to find solutions whenever I face difficulties. I want to fully engage with the platform and be active in its development, but sometimes, I struggle to find the right resources or support.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

Splunk Enterprise Platform can seem a bit costly compared to their five-year plans. There's a need to provide options, such as offering a free license for up to ten GB of data or a limited-time test and development license at no cost. For instance, if a company purchases a one-year product license, it could receive additional test and development licenses for free, up to a certain data limit. While there would naturally be some restrictions, such as limitations on certain features or functionalities, offering these options could encourage more people to adopt Splunk for their needs. Many individuals and stakeholders hesitate due to Splunk's perceived high costs when considering the additional expenses for enterprise support, operational support, and device licenses. Introducing more flexible licensing options could alleviate these concerns and attract more users to the platform, benefiting both Splunk and its customers.

What other advice do I have?

Our experience with the Splunk Enterprise Platform has been positive regarding administration and development. However, there are some concerns regarding visualization. Despite our team's proficiency in activating and completing tasks, the dashboard's complexity has decreased user satisfaction. Many users find the visualization lacking when viewing multiple panels simultaneously. They express difficulty in navigating the UI and feel uncomfortable with it. Addressing these concerns would enhance the overall user experience from end to end.

Overall, I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Monawwer Mahfuz - PeerSpot reviewer
Software Engineer II at Carelon Global Solutions
Real User
Mar 25, 2024
Enables us to collect, index, and analyze data from various sources, such as apps, servers, network devices and security systems

What is our primary use case?

The solution is used for basically, to monitor various logs, so it is the application logs, some kind we are monitoring databases.

How has it helped my organization?

Splunk is providing, like, proactive monitoring using desserts and all. So these things have improved a lot. Like, in our done day to day activities and all. So whenever we are seeing any kind of alerts and also on that basis, we are going to create alert.

What is most valuable?


For monitoring security data is the most valuable feature. 

What needs improvement?


Currently, I think things are good only. There are certain things which is not which is there in the other platform like UAE, UBA is there. Like, Splunk is having another product itself. But the thing is, like, if that can be incorporated with the Splunk Enterprise three version. So it will be helpful for the users to explore more on that one.

For how long have I used the solution?

I have been using Splunk Enterprise Platform for five years. 

What do I think about the stability of the solution?

The stability is a nine out of ten meaning the solution is highly stable. 

What do I think about the scalability of the solution?

It is a scalable solution. Around thousand plus users are using the solution.

Which solution did I use previously and why did I switch?

I have been using this Splunk only from my, like, a shorting of the career. During this period, I have been using AppDynamics and NetSync as well.

How was the initial setup?

Normally so for trial version, it is easy. So it depends on how much data you are ingesting. So if you are going for the Flushing environment, so that setup Could be somewhat difficult, but, normally, it will be easy only.

What was our ROI?

I have seen a Return on Investment. 

What's my experience with pricing, setup cost, and licensing?

Costing depends on, like, how much data you are investing. So that will increase your cost.

What other advice do I have?

I will rate the overall solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Himanshu Tejwani - PeerSpot reviewer
Platform Architect at Appcino Technologies
Real User
Top 5
Nov 6, 2024
Enhanced efficiency with exceptional monitoring features
Pros and Cons
  • "The most valuable features of Splunk Enterprise Platform include its performance, ease of implementation, and user interface, which are superior compared to other on-premises products."
  • "Pricing is an area that needs improvement, as it is considered high."

What is our primary use case?

Our use case for Splunk Enterprise Platform involved deploying the solution for a client requirement, focusing on their data monitoring and management needs.

How has it helped my organization?

Splunk Enterprise Platform has significantly improved operational efficiency by making it easier to monitor infrastructure, detect errors, and read logs. It has reduced troubleshooting efforts from one hundred percent to about twenty percent, thereby increasing productivity significantly. The platform's ability to monitor Docker containers directly has also been beneficial for us.

What is most valuable?

The most valuable features of Splunk Enterprise Platform include its performance, ease of implementation, and user interface, which are superior compared to other on-premises products.

What needs improvement?

Pricing is an area that needs improvement, as it is considered high. Additionally, the addition of AI capabilities would be beneficial for analyzing IP activity patterns and providing alerts. During the integration with Docker, we noticed that Splunk only shows container IDs and not their names, which is a drawback.

For how long have I used the solution?

I have used Splunk Enterprise Platform for one to two years for the projects I have mentioned.

What do I think about the stability of the solution?

Splunk Enterprise Platform is a stable solution, and I would rate its stability as nine out of ten.

What do I think about the scalability of the solution?

Splunk Enterprise Platform is scalable, though the implementation can be challenging. I would rate scalability as eight out of ten.

How are customer service and support?

We have not opted for paid support but have utilized community support, which is good but could benefit from more contributions. I rate the support a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We have tried multiple products before, but they were difficult to implement. Splunk Enterprise Platform is much easier to implement and execute quickly, which is why we chose it.

How was the initial setup?

The initial setup was not considered easy and required learning and implementation by ourselves. It was an average difficulty process, not too difficult but not very easy either.

What about the implementation team?

The deployment and implementation were done by myself and one of my teammates, totaling two people involved in the process.

What was our ROI?

Monetary ROI was not directly measured, but using Splunk Enterprise Platform has reduced time spent on troubleshooting, therefore enhancing productivity.

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing around three out of ten, considering the tool's cost. We haven't used any extra features, so I'm not sure about additional offerings.

Which other solutions did I evaluate?

We evaluated several other products, but they were found difficult to implement. Splunk was the easier solution.

What other advice do I have?

I highly recommend Splunk Enterprise Platform for organizations with large volumes of logs and multiple servers, as it provides good ROI for big companies. However, due to its cost, it may not be suitable for small organizations.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
GADDAM SANJEEV KUMAR REDDY - PeerSpot reviewer
Security Engineer at Spire Solutions
Real User
May 11, 2024
A platform to monitor, alert, report, and analyze vulnerabilities

What is our primary use case?

We use the solution to monitor, alert, report, and analyze.

How has it helped my organization?

In identity and asset management, Splunk will detect any vulnerabilities , or if any upgrade patching is improperly done, it will send an alert to the specific admin team, indicating the need to patch their servers.

What is most valuable?

The feature of Splunk Enterprise Platform is its comprehensive capabilities, consolidating various functionalities into a single tool. It excels in searching, reporting, and learning. Additionally, it offers automation and integration features for generating reports at specified business times. One prominent feature widely utilized by companies is enterprise security, crucial for cybersecurity purposes.

What needs improvement?

The solution could enhance automation capabilities. Currently, the process involves daily manual checks for potential issues, maintenance tasks, and planning for automation. Rather than relying solely on daily activities, there's a need to implement automation solutions for streamlined operations.

The main issue with the Splunk Enterprise Platform is its licensing cost, which can be high for small companies. Many businesses are migrating from Splunk to alternative tools. If Splunk were to lower its licensing fees or offer discounts, it would likely retain more customers.

For how long have I used the solution?

I have been using Splunk Enterprise Platform for seven years. We are using 9.0.1.2 of the solution.

What do I think about the stability of the solution?

The solution is stable. There is no impact. I can rate it a nine out of ten.

What do I think about the scalability of the solution?

When increasing your volume of data, high availability is crucial. With Splunk's robust clustering and enrollment features, data availability remains constant. If one site experiences downtime, the other will seamlessly take over, ensuring continuous data availability without any loss or impact. 

10,000 users are using this solution.

How are customer service and support?

As part of our operations focus, we often encounter numerous ticketed issues. Our team is dedicated to addressing these concerns and ensuring the best possible service for our customers.

How would you rate customer service and support?

Positive

How was the initial setup?

Deployment typically takes just a fraction of an hour or two hours. Implementation can be completed within a single day, often within 24 hours.

What other advice do I have?

Splunk Enterprise Platform allows customized data processing, making it highly versatile and easy to maintain. It seamlessly handles tasks like data masking and filtering, ensuring efficient data management.

When it comes to the visualization on the dashboard within the Splunk Enterprise Platform, we do have the chart available, and all its features are included. Additionally, if you require customization for a new customer's preferences, we can implement it using HTML or XML code. The primary approach for developing dashboards is based on XML. Therefore, if you need specific features like radio buttons or checkboxes, they are readily available for inclusion in the dashboards.

I recommend the solution.

Overall, I rate the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Splunk Enterprise Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Splunk Enterprise Platform Report and get advice and tips from experienced pros sharing their opinions.