The ability to reboot is a feature we use quite often. Being able to boot into safe mode or standard mode remotely is very useful.  

Also, the ability to have four or five sessions going at one time is helpful. I can't do that with most other remote access tools, although some do allow it. We don't use those programs, though.

The file transfers work well, the remote support and hosted solution work well. I've used it on my phone, laptop, and tablet, mostly from my computer, and haven't had any issues. 

Splashtop Remote Support is my main product, and I use it daily. Its main function is to control systems, which is essential remotely. Additionally, it has useful features such as chat functionality, file transfer, and the ability to add notes with information about a computer or server. Despite being simple software, it is very useful and valuable. 

The tool is very efficient because it allows remote control without user permission on the other side, which is useful for servers and various systems. For security, it can also request user permission for remote control, ensuring secure access. It lets you manage dedicated users, providing them with remote control with multi-factor authentication. For me, this tool is perfect.

The tool's most valuable features are pricing and easy management. 

The SOS Support is a most valuable feature. We have remote access from our phone. There is no need to install the software and we can do it on the cloud. As the software still supports our main purpose, we do not have much issue with it at present. 

The user interface and configuration are easy and user friendly. 

The most valuable feature is cost-effectiveness.

This is a feature-rich product and there are a lot of them that I don't use right now.

Some of the features that I find useful are the ability to reboot the remote computer and lock its keyboard. Having multi-monitor support is also important.

The ability to use mobile devices is helpful because we can support our clients from anywhere.

Splashtop has a business package, which is used for taking over your computer at work and is being used by people who are working at home.

With the extended license, it's easy to be remote.

The solution is very fast.

The solution provides high resolution (HD).