Sophos XG Reviews

We're using Sophos XG within one business unit for security. We use it for the firewall and mapping some services.

Sophos XG's price is right, and it's easy to manage. It's a good fit for our current needs at the moment. 

Sophos XG's user interface has some room for improvement. 

We started using Sophos XG in June of this year, so it has only been a few months. 

I think Sophos XG is stable.

Sophos XG is scalable. We have about 600 users here in Mexico, and everyone is behind this solution. I think it's possible we might increase usage, and we've discussed this with our corporate office in Germany. We could decide to go with another product, but we might expand Sophos if it performs well.

Support is one area where I have some issues. Sophos support isn't that good. 

In some companies where I've worked, I used Fortinet and ASA with FirePOWER from Cisco. In some places, I used Meraki with the MX and the Advance Security licensing. I have some issues with other technologies. Last year, they had Sophos UTM on the devices, but there was an opportunity was to switch our clients to Sophos XG and try out the solution.

Setting up Sophos XG is too easy. It took about two hours. The only part of the solution that I deployed was the firewalls. It's something I do all the time in my business unit, so it was quick. We have two people responsible for deployment and maintenance, including me. 

I had some support from a partner.

A Sophos XG license costs approximately $45,000 

I rate Sophos XG nine out of 10. Our experience so far has been good, but maybe we'll come across another solution that's at the same or a higher level.

We use Sophos XG with medical institutions and corporate banks that we work with. There are approximately 20 employees working with this product in our company.

Being centralized, Sophos provides us threat protection there. Even with standalone, we are able to provide the Sophos firewall. Having an internal dashboard and a single dashboard with some endpoints is also valuable. By using Sophos endpoint and the firewall, synchronized security is easy.

I would like to see improvement with service and support. LAN inbound and outbound traffic requires more control and an additional stop. 

We have been using Sophos XG for almost 10 years. We are partners with Sophos.

Stability and performance is good.

The solution is easy to scale.

There is no maintenance required with Sophos XG because it is a cloud product.

Previously I was using Cyberoam and Fortinet. We switched because there was a lot of hardware, and the performance was not satisfactory. We were experiencing space concerns with the hardware, the dual processor, and even the single processor. This also meant that synchronized security was not there as well.

The initial set up of the solution was simple. It took about 20 minutes.

We implemented the software on our own.

The price is cheaper compared to others.

I would recommend Sophos XG because it is easy to deploy at customer locations and it is priced well. I would rate this product a 10 out of 10.

We use Sophos XG for network security as a firewall for our company.

I have found configuring the ports to be easier in Sophos XG compared to the other devices.

Sophos XG could improve the policies, they are a bit confusing when creating them. There are many options that make it confusing and it could be simplified.

I have been using Sophos XG for approximately two years.

The Stability and performance are quite good. We haven't seen any problems.

The solution is scalable.

I would rate the scalability of Sophos XG an eight out of ten.

We have approximately 10 people using this solution in my organization.

My customers are using this solution on a daily basis.

I have contacted support once or twice to receive some clarification. I had a good experience.

I have used other solutions preciously and FortiGate's user interface is much easier to use when compared to Palo Alto and Sophos. Additionally, in Palo Alto, assigning the ports are more user-friendly.

The installation is straightforward.

I did the implementation of Sophos XG myself and it took approximately 20 minutes.

There is no maintenance is required for this solution.

Our networking team is approximately 10 people that use the solution.

The Palo Alto solution is expensive and the FortiGate is less expensive than Palo Alto. The Sophos XG would be priced in the middle of the two.

There are some fees but you can purchase a bundle package.

My advice to those wanting to use this solution is if you don't have experience, don't use it.

I would recommend this solution to others.

I rate Sophos XG a seven out of ten.

Sophos is a comprehensive solution which allows me to configure all the attendant products, such as Sophos' firewall, Endpoint and Encryption features. 

A nice feature of Sophos is that it offers in sync and heartbeat security. When my clients have a perimeter involving Sophos firewall and endpoints with Sophos Endpoint, they can communicate with each other. 

Heartbeat security is a great feature. 

In light of all the firmware upgrades, maintenance, feature and general releases of firmware, I really appreciate the support offered by Sophos. It is really good. 

However, the response time could stand improvement, as I do not benefit from immediate support. There is a delay involved. This can be problematic when I need urgent support, such as when my device is in a production environment. 

The support is really good. With all the firmware upgrades, maintenance, feature and general firmware releases which occur nowadays, I really appreciate Sophos support. It is really good. 

This said, it could be faster, as it is not immediate. This can be problematic when I require urgent support, such as when my device is in a production environment. 

When it comes to the firewall, everything hinges on the configuration. Every firewall is good, but one can see the importance of the configuration in the firewalls of Sophos and SonicWall. This is the most important thing, since users occcasionally disable the app control, IPS or anti-spyware features. They do this out of a lack of familiarity with the security, something which allows attacks to occur. Therefore, the configuration is key. I configure every firewall I employ, be it Sophos, SonicWall or Fortinet. 

I have not encountered any issues when it comes to the configuration. 

I was a gold partner with Sophos XG. As such, I make suggestions about the appropriate model in line with my customer's requirements. Essentially, over the last two years of the COVID-19 crises, most users required an SSL VPN license, something for which SonicWall charges but which Sophos offers for free. 

SSL VPN involves two factor authentication. This is free of charge. Both email and key OTP are options. While SonicWall also offers SSL VPN capabilities, it is problematic. When I needed a license, I purchased an additional perpetual SSL VPN license. 

SonicWall makes available all the different models, such as TZ and NSA. I am familiar with all the models. Sophos only has an entry-level model, which is actually 87, 107 and 116. 

Fortinet offers the Forti ATF model. 

I recommend the solution to other clients, but make certain to first understand their individual needs. I would be doing them a disservice were it otherwise.

I really like Sophos.

In the past, when Sophos employed XG firewall, I was forced to deal with a slow GUI. This is because its back-end kernel is Linux. Now that XGS is provided, many changes can be seen in the hardware appliance. The hardware has been upgraded. The XGS firewall is faster than the XG series, so the problem has been resolved. 

While I rate Fortinet as a nine out of ten, I give Sophos XG a rating of eight. 

I've tried out Sophos XG a little. It has a good interface that's very user-friendly, but I haven't used all of its functions because I'm only configuring and running the system.

I've been working with Sophos XG for six months. I am not an end-user. I only provide the solution and implementation.

I think Sophos XG is very stable because the users who have installed it never mention any issues. It's very stable and scalable. 

Sophos XG is a scalable solution. Our clients who use Sophos are not big companies. 

I haven't dealt with Sophos support because I'm just doing the basic implementation for the Sophos. But I Sophos support is very experienced and helpful. Sophos has a team for administration and implementation—a good team to improve the application. 

It depends on the implementation and the deployment of systems. In my small company, I have four people on my technical team. Two of them specialize in firewall and security. They're working on Fortinet. They deal with antivirus and security implementation as well as Veeam Backup. The other two handle the administration implementation, including Active Directory and other administration solutions.

I would prefer if Sophos XG were cheaper. A lower price would benefit me as a system provider for the end customer. The cost of the license and renewal for all the software and devices is somewhat high. 

I rate Sophos XG nine out of 10. I am a Fortinet partner. If a user asks me which solution to buy, I'll tell them Fortinet. But if the customer needs Sophos, I will implement it for him. However, if I had a Sophos partnership, I would recommend it every time.

We use Sophos XG for network threat protection in our data center.

The solution has good performance and is easy to use.

The solution could be more secure.

I have been using Sophos XG for a few years.

The solution is stable.

We have approximately 100 users using this solution.

The installation of Sophos XG is easy.

 We have four technical engineers for installation and administrators for this equipment.

We have evaluated Palo Alto and FortiGate.

We have replaced some of our hardware with Palo Alto and FortiGate solutions.

I am satisfied with this solution.

I rate Sophos XG an eight out of ten.

There are about 100 people using Sophos at our office. We have two ISPs, so we have to have access to our internet providers. We also need security to deploy our network. Also, our home and external users need to be able to log in. So we use Sophos XG to build our deployment. Sophos is more than just a firewall. It analyzes security effects, so it's a firewall for the future. It's more than just a hardware firewall. There are also some paid options, so we do not have to have the main server inside our office here. We use Office 365. And although we use five servers at our location, not everything is in the cloud yet. 

We haven't used it for very long, so I have not analyzed the main features deeply. So far, I'm happy that they have recently added a firewall role, so I feel a little more comfortable with the security. The threat management is good. Also, the graphics and the throughput of our internet access are better than before, so it's the Sophos anti-threat device that we have. 

For the moment, managing the Sophos interface is a little bit challenging. We have an external partner that helps me to comprehend. But it's new. It has to keep up with the market, and I understand that. But that's my personal problem at the moment. High-availability clusters have not been implemented, so we have only one firewall and one device. So should this device go down, there's no more internet access. But so far, we haven't had any problems. 

I've only been using Sophos XG for three months.

Sophos is stable.

Sophos XG is scalable.

I used Sophos tech support for the previous solution because Sophos sold that as well. Now, we only work with the external partners. So for the moment, I haven't had to send questions directly to Sophos. But my past experience with Sophos support was good. It was very professional and easy. We stay with Sophos software because of the technical support.

We had Cyberoam. That brand that doesn't exist anymore, so we had to change.

I contacted the external partner, and the setup was easy. It took about two or three days. Some little pictures were difficult for us to find, but that's normal. We could not make a one-to-one copy of the older one, so we had to search for some little personal configurations here. Now that everything is configured right, we are happy to have it. 

Because Sophos is sold by the brand that we had before that and Cyberoam does not exist anymore, it costs less because we stayed within the older firewalls. The price was also very good. It was not expensive before because of their value at the time. I think it's not cheap but not very expensive, either. It's in the middle. 

Based on what I know from using it so far, I would recommend Sophos. I rate it eight out of 10.

Sophos XG is very good.

It's very friendly.

The performance is good.

The reporting could be improved.

Many other firewalls give you the option to disconnect a user. For example, if an end-user is using too much bandwidth, you could right-click to disconnect this user, but Sophos XG does not support this feature.

Sophos XG does not have the ability to disconnect a user.

I have been using Sophos XG for one and a half years.

We are using the latest version.

The stability of Sophos XG is great!

Sophos XG is scalable.

We have approximately 120 users in our organization who are using this solution.

We have never contacted the technical support for Sophos. Once or twice we called the local support but not for Sophos.

Previously we used Cyberoam. When they announced the end of life we switched to Sophos XG.

It was upgraded because it had reached the end of its life. We only had one option for upgrading to Sophos XG. They gave us the option to upgrade and provided us with the hardware for free.

We migrated from Cyberoam. The migration went very well.

The migration process did not require a lot of configuration.

It took a few days to complete the migration and the testing.

This solution is being managed by myself and a colleague. We are a team of two.

We were able to complete the migration ourselves.

They have different options for the license.

We paid for three years which included the migration and the free hardware.

In most cases, I believe that the licensing is paid yearly.

I don't have any issues with this solution. I would recommend this solution for others who are interested in using it.

I would rate Sophos XG an eight out of ten.