Sophos XG Reviews

I use Sophos XG as a network firewall.

What I have found most valuable with the Sophos XG is it's a key component of the Intercept X EDR environment. You have to have it to receive the full benefit. If you've you are using Sophos SG firewalls, they're great firewalls and in many ways, I prefer them to the Sophos XG. Since I have set them up, programmed them, and manipulate firewall rules, et cetera, the Sophos SG's a better interface. However, the Sophos XG's very powerful. I prefer it over other solutions I have used, such as Cisco Meraki and SupportNet, I don't like them. They're not very friendly to people who have to set them up and implement them.

The interface of Sophos XG could be improved. I would prefer the Sophos XG to have an interface for the technician who is setting it up similar to the Sophos SG. I felt the Sophos SG user interface was superior. however, in terms of the functionality of the product, Sophos XG is in many ways more powerful than the Sophos SG. I have no complaints about the quality of the product or the end result. For someone who has used both, I preferred the old interface to the new one.

I have used Sophos XG within the last 12 months.

The stability is what I have found attractive with the whole Sophos product line. You can have a client that starts with a three-person office and grow it to a 10,000 person operation and you keep moving the configuration to the next level of power.

I have used Cisco Meraki and SupportNet solutions previously.

Sophos XG is a better solution for implementers, once you learn it. You have to learn the interface and once you do, it's straightforward. Additionally, you don't have to know the CLI as you do with Cisco, where you have to get into the command-line interface to do any powerful operations.

Maintenance for Sophos XG it's pretty straightforward. I will receive an email if there's a firmware update that needs to be applied and any one of my team, or I will apply the update at our next convenience. You can schedule it to allow it to take place at a non-production time. For example, if I want the firmware update to apply it at 2:00 am in the morning I can schedule it. Additionally, it automatically applies pattern updates.

I rate Sophos XG an eight out of ten.

Sophos XG is used to handle my network and traffic.

It can control our employees' network behavior and prevent many attacks and other threats from outside of our company.

Sophos XG is very useful, it does many things.

It is secure.

While it is a secure solution, I believe it could be improved.

I have been using Sophos XG for almost one year.

We received the latest update one or two months back and it was great.

The stability is good.

Sophos XG is scalable.

We have 1,000 internal employees and nearly 4,000 external employees. However, Sophos Firewall only operates within an internal network or within a single company, so is used for nearly 1,000.

We plan to increase the usage in the future.

We communicate with support frequently. Many times, we encountered hardware technical issues in the previous version, and they replaced the device for us. We have contacted them numerous times for this purpose. They resolved this issue for us.

The initial setup is straightforward.

We have IT teams and managers, to help maintain this solution.

Licensing fees are paid monthly.

I would recommend this solution to others who are interested in using it.

I would rate Sophos XG a seven out of ten.

We use this solution for VPN, client VPN, malware filtering, and antivirus scanning.

It has definitely improved the way our organization functions. Previously only using free tools, and once we started using Sophos XG, the number of threats dropped dramatically. We had a lot of threats to our network, but they have dramatically decreased since we started using this solution.

All of the features in Sophos XG are valuable.

Web publishing is important, as well as the importance of the antivirus patch. 

The firewall is also essential, and the VPN.

Our clients use Karios, and while it integrates well with it, the integration could be improved.

I have been using Sophos XG for three years.

We are using the XG version.

We encountered an issue with the hardware when we first purchased this solution. We called Sophos, who replaced the device, and we have not had any issues since.

We have no issues with the scalability of Sophos XG.

In our organization, we have 150 users, and all are required to maintain this solution.

We don't have plans to increase the usage at this time.

We have not really used technical support. If we have an issue, we resolve it ourselves.

Previously, we were using older versions of Microsoft. We used it for almost 10 years before switching to Sophos.

The initial setup was easy.

We completed the installation ourselves. I took a maximum of two weeks.

I have not calculated our ROI.

We have a three-year license.

I am the Chief IT Officer. I don't have all of the technical details of this product. We have technical staff who use this solution for their daily routines and activities.

It's a very good product. I would rate Sophos XG an eight out of ten.

This solution is used by both us and our customers.

As this product has recently changed, we are learning about the features of Sophos XG one step at a time.

Sophos began with a basic version and evolved into something more efficient in terms of performance.

It integrates well with other Sophos products, such as the Sophos Firewall, Sophos Endpoint, and other features in a cloud platform, to help the customer better manage security on their site.

I would like to have a more efficient logging process & real time analisys. The logging, expecially with EDR subscription, is something that needs improvement.

I would like to see email management improved to have more features and options for integrating with other solutions, expecially cloud based.

We started working with Sophos XG when it was known as Astaro AG. I have been working with this solution for more than 10 years.

Technical support is always an issue, not just with Sophos but also with other brands. It is extremely difficult to interact with support within the time frame that the customer expects.

In general, it takes more time to solve a problem, and better independent actions are required.

The initial setup can be difficult. You should be familiar with Sophos or have prior knowledge of it, as it requires concepts from older versions of Sophos, the Sophos SG, the Cyberoam environment, and everything that has recently been introduced.

It is better to have some training before using this solution.

The price is reasonable in my opinion.

I began looking into Fortinet solutions simply to compare some features.

I would always recommend conducting a thorough analysis before deciding on a solution because Sophos may have some oversight for some of the tasks. It is beneficial to examine the environment that the Sophos product will be used, considering the integration with other features.

I would rate Sophos XG an eight out of ten.

Sophos is a comprehensive solution which allows me to configure all the attendant products, such as Sophos' firewall, Endpoint and Encryption features. 

A nice feature of Sophos is that it offers in sync and heartbeat security. When my clients have a perimeter involving Sophos firewall and endpoints with Sophos Endpoint, they can communicate with each other. 

Heartbeat security is a great feature. 

In light of all the firmware upgrades, maintenance, feature and general releases of firmware, I really appreciate the support offered by Sophos. It is really good. 

However, the response time could stand improvement, as I do not benefit from immediate support. There is a delay involved. This can be problematic when I need urgent support, such as when my device is in a production environment. 

The support is really good. With all the firmware upgrades, maintenance, feature and general firmware releases which occur nowadays, I really appreciate Sophos support. It is really good. 

This said, it could be faster, as it is not immediate. This can be problematic when I require urgent support, such as when my device is in a production environment. 

When it comes to the firewall, everything hinges on the configuration. Every firewall is good, but one can see the importance of the configuration in the firewalls of Sophos and SonicWall. This is the most important thing, since users occcasionally disable the app control, IPS or anti-spyware features. They do this out of a lack of familiarity with the security, something which allows attacks to occur. Therefore, the configuration is key. I configure every firewall I employ, be it Sophos, SonicWall or Fortinet. 

I have not encountered any issues when it comes to the configuration. 

I was a gold partner with Sophos XG. As such, I make suggestions about the appropriate model in line with my customer's requirements. Essentially, over the last two years of the COVID-19 crises, most users required an SSL VPN license, something for which SonicWall charges but which Sophos offers for free. 

SSL VPN involves two factor authentication. This is free of charge. Both email and key OTP are options. While SonicWall also offers SSL VPN capabilities, it is problematic. When I needed a license, I purchased an additional perpetual SSL VPN license. 

SonicWall makes available all the different models, such as TZ and NSA. I am familiar with all the models. Sophos only has an entry-level model, which is actually 87, 107 and 116. 

Fortinet offers the Forti ATF model. 

I recommend the solution to other clients, but make certain to first understand their individual needs. I would be doing them a disservice were it otherwise.

I really like Sophos.

In the past, when Sophos employed XG firewall, I was forced to deal with a slow GUI. This is because its back-end kernel is Linux. Now that XGS is provided, many changes can be seen in the hardware appliance. The hardware has been upgraded. The XGS firewall is faster than the XG series, so the problem has been resolved. 

While I rate Fortinet as a nine out of ten, I give Sophos XG a rating of eight. 

We are resellers. We provide solutions to our clients.

I like the connectivity and the security.

Sophos is easy to use.

The GUI is very simple.

Some businesses require Dynamic IP. This feature would be useful if it worked.

I have been working with Sophos XG for approximately four years.

Sophos XG is a stable product.

It is easy to scale with Sophos XG.

Our customers have medium sized businesses

The technical support is okay.

I have also worked with Fortinet and one other solution.

The initial setup is easy.

It can take one to two hours to install.

The price is reasonable. It's not as expensive as other solutions. 

It's good, I would rate Sophos XG a nine out of ten.

We primarily use the solution for a firewall. We use it as a security device.

The product is very easy to use. We enjoy the ability for it to fit into our high-level security framework. 

It gives us some separation from being on Microsoft tasks. We've got multiple levels of security. We're government contractors. It's great that it's been a separate product that gives us the ability to do the security to a high level without having to resort to needing a big team.

The solution is stable. I've had very few problems with it.

We have found the solution to be scalable. 

We're always looking for the best products and the best pricing. Pricing is always a concern for us.

When they do updates, they could handle them a little bit better. We've only had one problem, however, I do prefer when updates come out a bit quicker. We do the patching and updates and different things, however, in terms of the patch and timing and the criticality of it, it could always be better.

We've been using the solution for five or more years at this point. We've used it for a while. 

The product is reliable and stable. There are no bugs or glitches. It doesn't crash or freeze. 

The product has proven to be scalable. If a company needs to expand it, it can do so.

We have 430 end-users on the product.

We're mostly happy with the technical support. It's better than Microsoft. Any issues we have may simply come down to the SLA. 

The initial setup is pretty straightforward, and, over the last six years, it's gotten simpler, especially when it comes to cloud products.  A company shouldn't have any issues with the process. 

The deployment was very quick. It does not take long. 

My team is quite small internally. I have five to seven IT staff.  I have many service providers that I outsource a lot of the day-to-day management of the infrastructure to.

Sophos assisted us with training at the outset, which we really appreciated. 

We pay annually for the licensing for the overall on-prem solution, however, we also have some Sophos access points at permanent IT sites and different things. I have different Sophos products I may pay a monthly fee for.

We're just customers and end-users.

While this deployment is on-premises, for the cloud, we use Sophos Central.

I'd rate the solution at an eight out of ten. We're pretty pleased with its protection capabilities. 

We use the solution for typical perimeters a firewall is used for. Recently they have added some more additional security such as web application firewalls and email security as part of their offering.

The solution has all the security features you would need for any type of environment. I have found the protection capabilities and email security protection most valuable.

In feature releases of the solution, I would like there to be an increase in the detection capability. The detection is low compared to the other solution available in the market.

I have been using the solution for approximately three years.

The solution has been stable. However, two years ago there were some issues causing stability concerns.

I have found the solution to be scalable.

I have found the technical support could be more knowledgeable and faster in the future.

The installation was very easy. When comparing the installation to other firewalls it takes approximately the same amount of time. We were able to complete the migration from our old firewall in one day. In terms of migration downtime, it is in the average range compared to other solutions. The rolling out of the policies time depends on the existing environment.

The deployment and maintenance of the solution can be done by one technician, it is very simple.

There is no license required to use this solution.

I would recommend this solution to others.

I rate Sophos XG an eight out of ten.