Sophos XG Reviews

My clients use Sophos XG for deploying firewalls at corporate office and branch offices. The branches connect via site-to-site VPN, allowing outbound traffic from the central location.

The firewall provides network visibility and reporting capabilities, constantly improving over time. It can be integrated with the cloud console, allowing centralized management of multiple firewalls. integration with endpoint security products ensures seamless traffic flow and rule enforcement, even when endpoints are not directly connected to the firewall.   

I've had experience with Sophos XG's threat intelligence features, and they provide good coverage, although I wouldn't say they're the best in the industry. The sandbox feature is available with top-tier subscriptions, allowing you to test content in a cloud sandbox.

One improvement I'd suggest for Sophos XG is to make certain functionalities, like CR functionality, part of the default firewalling rather than exclusive to premium subscriptions. Enhancing DLP capabilities at the gateway level could significantly boost security for organizations.

I have been using Sophos XG for the past 10 years. 

As for stability, I'd give it a high score, maybe a nine, because it keeps running without much downtime.

I'd rate them an eight for stablity It's not to say they're perfect, but generally, it's pretty good I'd recommend it for companies of all sizes.

Integrating Sophos XG into existing infrastructure was quite easy and straightforward. There were hardly any complexities involved in the process.you can use both options - cloud-based or hardware-based firewalls. When I mention hybrid, it means having both options available. While cloud-based firewalls offer convenience, they can be more expensive compared to hardware ones. Although I haven't personally worked with the cloud version, it seems similar in appearance but may have different features. Cloud-based firewalls may seem like an overkill in terms of price, especially when considering the cost of operation over time. They become more beneficial when additional security layers like zero trust, DLP, or secure web gateway functionalities are added. This expands security beyond physical location constraints, making it accessible from anywhere.

I'd rate Sophos XG an 8. It's my first preference and confidently recommend it to other users.

Mainly as a firewall, and in some cases, as a firewall with camera surveillance integration. But primarily, it is used for firewall functionality.

I find the firewall functionality and unified threat management to be the most useful features.

The VPN has been a persistent problem for us. It's not straightforward to configure. We often encounter issues with setting up the VPN. Sometimes it works, sometimes it doesn't, and we haven't been able to determine the cause.

So the VPN configuration could be less cryptic. It should be easier and more straightforward to configure. A simplified installation process and clearer instructions would be helpful. The current VPN configuration is a bit convoluted.

In additional features, it would be beneficial if Sophos XG could have an enhanced feature for aggregating bandwidth. Currently, it supports load balancing to some extent, but it would be even better if it could aggregate the bandwidth. For example, if I have multiple links, say two or three, it would be great if the solution could aggregate the bandwidth from those links. 

Ever since Sophos acquired Cyberoam. I used to use Cyberoam, and then Sophos took over Cyberoam. So I would say it's been about five to seven years since that transition happened. 

I have various versions because I'm a network service provider. I offer the high-end enterprise edition as well as the mid-range and basic versions. There are several different models available.

I would rate the stability a ten out of ten. It is very stable. 

When deploying on-premises, if you need to scale, you have to purchase additional hardware. So, on-premises scalability would be around six out of ten. You have to size the solution for future needs.

The cloud version is much more scalable. However, when it comes to on-premises deployments, scaling can be challenging. If you need to upgrade to a higher level, you have to acquire another hardware box. So, it's not as straightforward as cloud scalability, but it's still possible, though not as easy. 

There are about 200 users. They are small and medium businesses. 

I would rate the initial setup an eight out of ten, where one is difficult, and ten is easy. It required some experience in designing networks. It's not a simple "click-click-click" process; it requires the expertise of a network professional. So, if you're not experienced, it can be challenging.

It can be difficult for inexperienced users, but with the right knowledge and experience, it is manageable.

The deployment process involved acquiring the device, planning the network design, configuring it according to the desired network setup, and then connecting the necessary cables. It's a relatively straightforward process.

It only took an hour to deploy the solution.

It is fairly priced. I would rate it an eight out of ten. Mostly, I only purchase the standard license because I don't usually require the other features. It would cost approximately $2,000 on an annual basis.

Overall, my experience has been positive. I haven't encountered any major issues with it. It's easy to use and not cryptic. It's also quite stable, and I rarely experience any hangs or similar problems.

I would rate this product an eight out of ten because there is still room for improvement in VPN. 

Sophos XG is of firewall security device for our data center or branch data center.

The security measures implemented in this system are robust, particularly at the network level. It includes effective web filtering capabilities to enhance security and protect against potential threats.

Everything is consolidated into a single box, offering comprehensive functionality, including Wi-Fi access and other features.

SD-WAN would benefit from further improvement, particularly in terms of incorporating optimization techniques that are not typically found in traditional firewalls. Nowadays, WAN optimization features are being integrated into many firewalls, and implementing similar capabilities in SD-WAN would enhance its performance and functionality.

The user interface of Sophos is very simple and good compared to Azure.

I have been working with Sophos XG for more than five years.

The stability of Sophos XG has been exceptional, and we have not encountered any issues. 

I would rate the stability of Sophos XG a ten out of ten.

Sophos XG is very scalable. I would rate the scalability of Sophos XG a nine out of ten.

Our network scalability is not extensive, but it does offer certain features such as the ability to create and utilize devices in an Active-Active configuration. Additionally, using devices with an active password is also supported, providing users with various facilities and features.

We have 1,500 users in our organization daily.

The technical support is good.

I would rate the technical support a nine out of ten.

The initial setup is straightforward. It was easy.

The total deployment time was ten days.

We had comprehensive documentation containing all the necessary details, including firewall configurations, host information, and corresponding IP addresses.

It was very easy to install it without any downtime.

We had a total of two people to deploy it.

Sophos XG is expenses. I would rate the pricing a ten out of ten as high.

After evaluating SonicWall and considering recommendations from colleagues, friends, and industry professionals, we found that Sophos received positive feedback. Additionally, our own hands-on experience and thorough examination confirmed that Sophos was a suitable choice. Therefore, based on these factors, we made the decision to proceed with Sophos for our requirements.

If Sophos XG meets your business requirements and fulfills your account needs, it is highly recommended to choose Sophos XG as your preferred solution.

I would rate Sophos XG an eight out of ten.

The product demonstrates excellent stability, accompanied by a user-friendly interface and reliable support services, including the availability of premium support options. However, there are certain features such as WAN optimization, load balancing, advanced techniques, and advanced web filtering that are currently not available. These features have become increasingly crucial in today's environment and are in high demand.

The time taken by Sophos XG's support team to respond to and resolve an issue is an area of concern where improvements are required.

I have been using Sophos XG for four years. I use Sophos XG 210.

My company is a customer of the product.

It is a very stable solution.

The scalability of the product is okay. The users of the product in my company can use the product with all the rules and policies I have applied to the tool that made the implementation process easy.

It is easy to add more users or devices to the product.

Our company has around 300 devices on which the product is used. Our company has 50 to 60 end users of the product.

The solution's technical support is good but needs to improve in certain areas. I rate the support an eight out of ten.

Positive

Our company uses different products from Fortinet in some different locations.

Sophos XG is good for the modules it offers and if there are a large number of users. From a price perspective, Sophos XG is also good if the number of users is less.

The product's deployment process was easy.

I was the only person involved in the deployment of the product in my company.

The product can be deployed in three to four hours.

Sophos XG enhanced our company's network security and threat management since the speed and the connectivity of the VPN that it offers make it very easy to manage and don't get disconnected. When we were having CyberOne in our company, we faced some VPN connectivity issues. The VPN connectivity issue in our company was resolved with Sophos XG. With Sophos XG's username and password, users generally don't face issues related to VPN disconnection.

A scenario where Sophos XG was good for your organization stems from the fact that the performance offered by the tool is good.

The most effective feature of Sophos XG m that protects my company's network stems from the fact that it is able to protect the network by filtering out all the threats from the internet. We never faced any problems in our company's network. My company has hardly faced any problems with our computers since it hasn't been infected with any viruses for four or five years.

Sophos XG's interface facilitated our company's security management tasks since it works in an okay manner in our organization. The interface offered by the product is easy to manage since my company has three lines connected to our environment, and whenever we get a new line during which there are some disturbances, the interface allows us to manage such areas easily.

It is very easy to maintain the product.

Speaking about the cost-savings or efficiency gains from the implementation of Sophos XG, it is an okay product from a price perspective that provides the functions of a firewall.

I rate the overall tool a ten out of ten.

I am a system integrator. We integrate SG, XG, and XGS.

We are also deploying it on Azure on-premises for our clients.

Sophos XG is a firewall. It can protect your internal users if it is on-premises. It can publish applications such as websites, it can also protect your internal networks like IPS, and IDS. It provides you with VPN Access, and it gives you reports on the consumption of the internet.

If you have deployed the endpoint between the antivirus in Sophos, it can also communicate with your endpoint and protect your users if infected.

It's a complete firewall solution that has everything.

It is very useful.

It competes with the majority of the market's products, including Palo Alto and Fortinet.

We always strive for more features.

We could see the bandwidth use right away with the prior version, which was the SG version. The current bandwidth consumption is no longer shown in the XG and XGS.

They are nearly a complete solution. However, they are missing this feature with the ability to view the current bandwidth usage. We have requested this, but have not had a reply yet. It was in SG before but it was removed in XG.

We have been working with Sophos XG for six years. 

We started with SG, then XG, and now XGS nine years ago.

It can be deployed both on the cloud and on-premises. 

Sophos XG is very stable. We haven't had a single issue with stability in the nine years we have been using Sophos.

All electric appliances rely on a stable electric current, which requires the use of a UPS, and a backup power supply. The main issue is the stability of the power.

All Sophos appliances are SSD-based, which means the hard drive in the appliance is solid-state.

we have deployed more than 50, 60 for our customers in Kuwait and we haven't had an issue or, any RMA.

When purchasing a firewall, as a customer, you must first plan, consult with your partner(s), and decide on the sizing. If you buy an XGS 230, for example, it can support up to 200 users and 50 VPNs. If you buy the wrong product, you won't be able to scale it up.

You should always size upfront. If you have a hundred users, you buy an appliance that can support 150. The license is the license.

It's all about the hardware. If you purchase small hardware and you know that after one year you're going to have more employees then it is wrong.

It's not a server, where you can just add more drives, It only has expansion units for the network. If you need to add fiber, for example, you can. There are expansion units, but you can't expand the architecture of the firewall.

We have more than 50 customers.

We haven't required any technical support. I have however heard from my peers that they have not had any issues with the customer support.

They have offices in India, Dubai, and even in the United Kingdom. As we are certified Gold partners in Kuwait, we haven't had any issues with the Sophos team. They are quite responsive when you have a tender to submit. I have no complaints at all.

in the past, we also integrated Palo Alto.

The initial setup is easy and straightforward. As certified partners, this is something that we do every week. If the customers provide you with the network details, you can have it up and running in 30 minutes with no issues.

It's a problem if you don't know your firewall, or how to deploy it, or know how to put the proper rule in place. It is very important that in any firewall if the customer doesn't know what rule should be in place, it is possible they will create the wrong rule and expose the network.

You have to have a certified person to maintain the solution. How many you will need depends on the number of customers. If you have a lot of customers, you will need two technical people. It also depends on the size of your business. One is fine but as you grow with more customers, you will need at least two to deploy and maintain the solution.

I don't have any issues with the price. The price varies depending on the market. The price of Sophos in Europe differs from that in our region, GCG, and from that in the United States. You will notice that each region has a different pricing structure. 

Customers will always try to minimize the cost. When compared to other products, Sophos licensing is very affordable.

They have already released the XGS. If you are referring to the previous version, XG. It is still in production and available for purchase. They have already released the XGS, which is the next generation of the XG. It has a more advanced architecture. Now that we have passed XG, there's XGS on the market.

Remember to size your customers. You'll need to know how many web applications you will be publishing, how many end customers the company has, and how many of them will need to connect to the VPN. It's a formula that, based on the data, that will determine which appliance you require. You can start with a little one, but it's best to understand the requirements first.

We are very happy with Sophos products.

I would rate Sophos XG a ten out of ten.

I use the solution in my company for VPN connectivity and security purposes.

The most valuable feature of the solution stems from its ability to block websites.

The product's user interface has certain shortcomings where improvements are required.

I have been using Sophos XG for a year and a half.

There are no stability issues in the product.

The solution's technical support was good. I rate the technical support a ten out of ten.

Positive

I don't have experience with any other product apart from Sophos XG.

The product's initial setup phase was straightforward.

The solution can be deployed in two months.

The product doesn't help save time or money in our company.

Sophos XG can be considered as an averagely-priced tool in the market.

My company chose Sophos XG over other products in the market, considering that the solution provides its users with good support and a strong firewall.

Sophos XG has improved our company's network security.

The product's threat intelligence capabilities are very nice.

I am satisfied with the user interface of the product.

It is easy to manage the product.

The product has not been integrated with other tools.

I rate the tool a ten out of ten.

We are developing a software. We use the solution to protect our environment. Our main concern is to block users’ uploading.

Sophos XG is a fantastic solution. We achieved our security target after installing the solution. Our main concern was to block uploading. We were able to achieve that using the custom rules.

The product has all the latest features. It has malware protection, ransomware protection, and zero-day protection. It helps block everything.

The vendor doesn’t publish the price on the website. We must contact the agents to know the price. It is a lengthy process. It would be easier if the price details were provided on the website.

I have been using the solution for the last three years.

The tool’s stability is good. I rate the tool’s stability a ten out of ten.

We have 10 to 15 users in our organization. The tool’s scalability is high. I rate the scalability a ten out of ten.

The technical support is great.

Positive

The initial setup was difficult. We must learn everything before implementation. In the beginning, everything seems difficult. For someone who has worked on other firewalls before, Sophos XG is not that complicated to implement.

I prefer the on-cloud versions because we have control systems on the cloud. It will be much easier to handle things. If we have it on-premises, we must maintain and look after the equipment. The cloud version is much more secure and easier to maintain.

The pricing is very high. The product could be a little cheaper. It will help Sophos to compete with other brands in the market. I rate the pricing a ten out of ten.

We also use Sophos Intercept X. It is a fantastic tool. It protects PCs from malware attacks. Overall, I rate the solution a ten out of ten.

The most valuable features of Sophos XG are the ease of management and good out-of-the-box reporting.

Sophos XG requires a bit more restarting than Cisco. The main difficulty is to keep up with the current threats. The solution should have the ability to be up to date with the most recent threats.

I have been using Sophos XG for five years.

I rate the solution an eight out of ten for stability.

Sophos XG is not a scalable solution. Depending on what you want to do, you choose the right model. You cannot buy one model and upgrade it to provide higher capacity. This is true for all firewalls, where you price it up according to current plus a percentage for future capacity. Most of our clients for Sophos XG are small to medium-sized companies.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution’s initial setup a nine out of ten.

In most small to medium-sized companies, the solution's deployment takes about a day. However, planning and setting up the architecture might take longer than that. Especially in live environments, you do everything in advance and don't leave a lot to chance.

Sophos XG is a reasonably priced solution.

The solution has the ability to customize user-defined entries for more control over what you can actually set. With Sophos XG, you can use your own definitions or point to another service that uses slightly customized definitions.

Users have a tendency to go for the cloud version of Sophos XG. Over the past year, prices have unfortunately gone up with anything related to the cloud, and it's probably increasing overhead costs. The problem with the cloud is that it can be costly if you don't properly control it. You also risk ending up with nothing if you can no longer afford to pay the monthly cost.

I would recommend Sophos XG to clients who want it or specifically request it. I don't have anything against using the solution.

Overall, I rate the solution a nine out of ten.