Sophos XG Reviews

We use Sophos XG with medical institutions and corporate banks that we work with. There are approximately 20 employees working with this product in our company.

Being centralized, Sophos provides us threat protection there. Even with standalone, we are able to provide the Sophos firewall. Having an internal dashboard and a single dashboard with some endpoints is also valuable. By using Sophos endpoint and the firewall, synchronized security is easy.

I would like to see improvement with service and support. LAN inbound and outbound traffic requires more control and an additional stop. 

We have been using Sophos XG for almost 10 years. We are partners with Sophos.

Stability and performance is good.

The solution is easy to scale.

There is no maintenance required with Sophos XG because it is a cloud product.

Previously I was using Cyberoam and Fortinet. We switched because there was a lot of hardware, and the performance was not satisfactory. We were experiencing space concerns with the hardware, the dual processor, and even the single processor. This also meant that synchronized security was not there as well.

The initial set up of the solution was simple. It took about 20 minutes.

We implemented the software on our own.

The price is cheaper compared to others.

I would recommend Sophos XG because it is easy to deploy at customer locations and it is priced well. I would rate this product a 10 out of 10.

We use Sophos XG for network security as a firewall for our company.

I have found configuring the ports to be easier in Sophos XG compared to the other devices.

Sophos XG could improve the policies, they are a bit confusing when creating them. There are many options that make it confusing and it could be simplified.

I have been using Sophos XG for approximately two years.

The Stability and performance are quite good. We haven't seen any problems.

The solution is scalable.

I would rate the scalability of Sophos XG an eight out of ten.

We have approximately 10 people using this solution in my organization.

My customers are using this solution on a daily basis.

I have contacted support once or twice to receive some clarification. I had a good experience.

I have used other solutions preciously and FortiGate's user interface is much easier to use when compared to Palo Alto and Sophos. Additionally, in Palo Alto, assigning the ports are more user-friendly.

The installation is straightforward.

I did the implementation of Sophos XG myself and it took approximately 20 minutes.

There is no maintenance is required for this solution.

Our networking team is approximately 10 people that use the solution.

The Palo Alto solution is expensive and the FortiGate is less expensive than Palo Alto. The Sophos XG would be priced in the middle of the two.

There are some fees but you can purchase a bundle package.

My advice to those wanting to use this solution is if you don't have experience, don't use it.

I would recommend this solution to others.

I rate Sophos XG a seven out of ten.

Sophos is a comprehensive solution which allows me to configure all the attendant products, such as Sophos' firewall, Endpoint and Encryption features. 

A nice feature of Sophos is that it offers in sync and heartbeat security. When my clients have a perimeter involving Sophos firewall and endpoints with Sophos Endpoint, they can communicate with each other. 

Heartbeat security is a great feature. 

In light of all the firmware upgrades, maintenance, feature and general releases of firmware, I really appreciate the support offered by Sophos. It is really good. 

However, the response time could stand improvement, as I do not benefit from immediate support. There is a delay involved. This can be problematic when I need urgent support, such as when my device is in a production environment. 

The support is really good. With all the firmware upgrades, maintenance, feature and general firmware releases which occur nowadays, I really appreciate Sophos support. It is really good. 

This said, it could be faster, as it is not immediate. This can be problematic when I require urgent support, such as when my device is in a production environment. 

When it comes to the firewall, everything hinges on the configuration. Every firewall is good, but one can see the importance of the configuration in the firewalls of Sophos and SonicWall. This is the most important thing, since users occcasionally disable the app control, IPS or anti-spyware features. They do this out of a lack of familiarity with the security, something which allows attacks to occur. Therefore, the configuration is key. I configure every firewall I employ, be it Sophos, SonicWall or Fortinet. 

I have not encountered any issues when it comes to the configuration. 

I was a gold partner with Sophos XG. As such, I make suggestions about the appropriate model in line with my customer's requirements. Essentially, over the last two years of the COVID-19 crises, most users required an SSL VPN license, something for which SonicWall charges but which Sophos offers for free. 

SSL VPN involves two factor authentication. This is free of charge. Both email and key OTP are options. While SonicWall also offers SSL VPN capabilities, it is problematic. When I needed a license, I purchased an additional perpetual SSL VPN license. 

SonicWall makes available all the different models, such as TZ and NSA. I am familiar with all the models. Sophos only has an entry-level model, which is actually 87, 107 and 116. 

Fortinet offers the Forti ATF model. 

I recommend the solution to other clients, but make certain to first understand their individual needs. I would be doing them a disservice were it otherwise.

I really like Sophos.

In the past, when Sophos employed XG firewall, I was forced to deal with a slow GUI. This is because its back-end kernel is Linux. Now that XGS is provided, many changes can be seen in the hardware appliance. The hardware has been upgraded. The XGS firewall is faster than the XG series, so the problem has been resolved. 

While I rate Fortinet as a nine out of ten, I give Sophos XG a rating of eight. 

We use Sophos XG for network threat protection in our data center.

The solution has good performance and is easy to use.

The solution could be more secure.

I have been using Sophos XG for a few years.

The solution is stable.

We have approximately 100 users using this solution.

The installation of Sophos XG is easy.

 We have four technical engineers for installation and administrators for this equipment.

We have evaluated Palo Alto and FortiGate.

We have replaced some of our hardware with Palo Alto and FortiGate solutions.

I am satisfied with this solution.

I rate Sophos XG an eight out of ten.

There are about 100 people using Sophos at our office. We have two ISPs, so we have to have access to our internet providers. We also need security to deploy our network. Also, our home and external users need to be able to log in. So we use Sophos XG to build our deployment. Sophos is more than just a firewall. It analyzes security effects, so it's a firewall for the future. It's more than just a hardware firewall. There are also some paid options, so we do not have to have the main server inside our office here. We use Office 365. And although we use five servers at our location, not everything is in the cloud yet. 

We haven't used it for very long, so I have not analyzed the main features deeply. So far, I'm happy that they have recently added a firewall role, so I feel a little more comfortable with the security. The threat management is good. Also, the graphics and the throughput of our internet access are better than before, so it's the Sophos anti-threat device that we have. 

For the moment, managing the Sophos interface is a little bit challenging. We have an external partner that helps me to comprehend. But it's new. It has to keep up with the market, and I understand that. But that's my personal problem at the moment. High-availability clusters have not been implemented, so we have only one firewall and one device. So should this device go down, there's no more internet access. But so far, we haven't had any problems. 

I've only been using Sophos XG for three months.

Sophos is stable.

Sophos XG is scalable.

I used Sophos tech support for the previous solution because Sophos sold that as well. Now, we only work with the external partners. So for the moment, I haven't had to send questions directly to Sophos. But my past experience with Sophos support was good. It was very professional and easy. We stay with Sophos software because of the technical support.

We had Cyberoam. That brand that doesn't exist anymore, so we had to change.

I contacted the external partner, and the setup was easy. It took about two or three days. Some little pictures were difficult for us to find, but that's normal. We could not make a one-to-one copy of the older one, so we had to search for some little personal configurations here. Now that everything is configured right, we are happy to have it. 

Because Sophos is sold by the brand that we had before that and Cyberoam does not exist anymore, it costs less because we stayed within the older firewalls. The price was also very good. It was not expensive before because of their value at the time. I think it's not cheap but not very expensive, either. It's in the middle. 

Based on what I know from using it so far, I would recommend Sophos. I rate it eight out of 10.

Sophos XG is very good.

It's very friendly.

The performance is good.

The reporting could be improved.

Many other firewalls give you the option to disconnect a user. For example, if an end-user is using too much bandwidth, you could right-click to disconnect this user, but Sophos XG does not support this feature.

Sophos XG does not have the ability to disconnect a user.

I have been using Sophos XG for one and a half years.

We are using the latest version.

The stability of Sophos XG is great!

Sophos XG is scalable.

We have approximately 120 users in our organization who are using this solution.

We have never contacted the technical support for Sophos. Once or twice we called the local support but not for Sophos.

Previously we used Cyberoam. When they announced the end of life we switched to Sophos XG.

It was upgraded because it had reached the end of its life. We only had one option for upgrading to Sophos XG. They gave us the option to upgrade and provided us with the hardware for free.

We migrated from Cyberoam. The migration went very well.

The migration process did not require a lot of configuration.

It took a few days to complete the migration and the testing.

This solution is being managed by myself and a colleague. We are a team of two.

We were able to complete the migration ourselves.

They have different options for the license.

We paid for three years which included the migration and the free hardware.

In most cases, I believe that the licensing is paid yearly.

I don't have any issues with this solution. I would recommend this solution for others who are interested in using it.

I would rate Sophos XG an eight out of ten.

We primarily use the solution for a firewall. We use it as a security device.

The product is very easy to use. We enjoy the ability for it to fit into our high-level security framework. 

It gives us some separation from being on Microsoft tasks. We've got multiple levels of security. We're government contractors. It's great that it's been a separate product that gives us the ability to do the security to a high level without having to resort to needing a big team.

The solution is stable. I've had very few problems with it.

We have found the solution to be scalable. 

We're always looking for the best products and the best pricing. Pricing is always a concern for us.

When they do updates, they could handle them a little bit better. We've only had one problem, however, I do prefer when updates come out a bit quicker. We do the patching and updates and different things, however, in terms of the patch and timing and the criticality of it, it could always be better.

We've been using the solution for five or more years at this point. We've used it for a while. 

The product is reliable and stable. There are no bugs or glitches. It doesn't crash or freeze. 

The product has proven to be scalable. If a company needs to expand it, it can do so.

We have 430 end-users on the product.

We're mostly happy with the technical support. It's better than Microsoft. Any issues we have may simply come down to the SLA. 

The initial setup is pretty straightforward, and, over the last six years, it's gotten simpler, especially when it comes to cloud products.  A company shouldn't have any issues with the process. 

The deployment was very quick. It does not take long. 

My team is quite small internally. I have five to seven IT staff.  I have many service providers that I outsource a lot of the day-to-day management of the infrastructure to.

Sophos assisted us with training at the outset, which we really appreciated. 

We pay annually for the licensing for the overall on-prem solution, however, we also have some Sophos access points at permanent IT sites and different things. I have different Sophos products I may pay a monthly fee for.

We're just customers and end-users.

While this deployment is on-premises, for the cloud, we use Sophos Central.

I'd rate the solution at an eight out of ten. We're pretty pleased with its protection capabilities. 

The solution is primarily used to secure networks, just like PSF, but much better. Sophos XG has a UTM, which is much more security inclusive than a firewall, as it takes a look at the threat management landscape from a unified point of view. They have a firewall and they have an IPS inside the same box. They have a sandbox, they have a web filter, they have a web application firewall, they have a mail gateway, and they have a DMP. These are all inside one box. It's excellent at protecting networks from security threats as well.

The solution offers everything in one product.

It's excellent at protecting networks from malicious threats.

The solution is very easy to use and straightforward. 

Once you get past the license activation, the installation is easy.

I would like to see the technical support improve. They have the worst technical support I have ever seen in my whole life.

The initial setup, specifically when activating the license, is a nightmare and is quite difficult. 

I've been using the solution for five years now. It's been a while. 

We're a distributor, however, the company is still quite new. At my last company, I had 150 clients on Sophos. 

Technical support is just awful. They are not helpful or responsive. We are not satisfied with the level of support on offer. They need to improve this aspect. They simply do not reply.

They have very bad response times. It's very strange. Before, when I was dealing with Cyberoam, before Cyberoam was acquired by Sophos, it was good. Now, it's Sophos XG, and, while Cyberoam support was amazing, Sophos support has just gone down the drain. I don't know why.

The initial setup is a nightmare. The installation, getting the box to get up and running, is a hectic process, due to the fact that the box basically would not activate any feature unless the license is activated. And the license is only activated with the cloud. When you are doing that, it's just a sort of a nightmare. Now they have a new feature in which you can just create a license and you can activate the license on the appliance. However, generally speaking, it's one of those appliances that, if it's not registered on the portal online, won't even start. It can be a nightmare sometimes. That said, after the license is activated, it's just plain simple and easy.

I previously was an implementor and would set up the solution for clients.

You need to pay for the license. You need to pay for the hardware as well. The cost depends on the model of the hardware and on which license. They have different editions, and licenses you're going to go with. They have different modules, and the cost depends on which modules you'd like to activate for security features. Not everyone will buy Sophos to utilize all the features. Usually, it's just the firewall, and IPS, sandbox, and the web filter that people are looking for. Not many people have Sophos or VM servers on-prem to protect them.

We use both cloud and on-premises deployment models. 

Now, I am using the solution personally at home, however, before, where I was working, I used the solution for three years, specifically implementing Sophos XG for customers.

I'd rate the solution at an eight out of ten. 

I'd recommend the solution to other users and companies. For small and medium businesses, Sophos is a good security vendor.