Sophos XG Reviews

Sophos XG has greatly strengthened our network security and threat management. Its integrated EDR capabilities and seamless integration with firewalls, along with additional services like their NOC services, provide a comprehensive solution. With all these features working together, it is a complete package that ensures robust security for our clients.

One feature of Sophos XG that I found incredibly beneficial for threat prevention is its endpoint protection. It monitors all activities on our devices and effectively blocks any harmful files from infecting our machines. It has been a game-changer in preventing troubles for our customers.

While Sophos XG is a great product overall, there could be some room for improvement in its pricing since my clients usually feel like the product is on the expensive side.

I have been working with Sophos XG for five years.

Overall, the solution is stable, and we rarely encounter glitches. Any issues that arise are usually related to Microsoft updates rather than the Sophos software itself.

I would rate the scalability of the solution as an eight out of ten. The clients I work with who use Sophos are typically small enterprises.

I have worked with other firewalls like Cisco and Fortinet over my 20 years of experience. Comparing Sophos to other solutions, I have seen significant improvements over the years. While it may not have been the easiest or best software three years ago, it is continually getting better with updates. Overall, Sophos is moving in the right direction, becoming more competitive with its counterparts.

Installing Sophos XG is straightforward and typically takes around one hour for configuration, excluding the physical setup. Usually, only one person is needed to complete the installation and configuration process. It is quite easy to maintain it.

There was a time when our network faced a sophisticated malware attack that bypassed traditional security measures. However, with Sophos XG in place, it quickly detected and mitigated the threat before it could cause any damage. The seamless integration of software and hardware ensured there were no vulnerabilities or gaps in our defense.

The interface of Sophos XG is user-friendly and suitable for new users. It is continually improving, with updates addressing any issues promptly. 

Deploying Sophos XG has led to noticeable improvements in network performance. 

Overall, I would rate Sophos XG as an eight out of ten.

We are developing a software. We use the solution to protect our environment. Our main concern is to block users’ uploading.

Sophos XG is a fantastic solution. We achieved our security target after installing the solution. Our main concern was to block uploading. We were able to achieve that using the custom rules.

The product has all the latest features. It has malware protection, ransomware protection, and zero-day protection. It helps block everything.

The vendor doesn’t publish the price on the website. We must contact the agents to know the price. It is a lengthy process. It would be easier if the price details were provided on the website.

I have been using the solution for the last three years.

The tool’s stability is good. I rate the tool’s stability a ten out of ten.

We have 10 to 15 users in our organization. The tool’s scalability is high. I rate the scalability a ten out of ten.

The technical support is great.

Positive

The initial setup was difficult. We must learn everything before implementation. In the beginning, everything seems difficult. For someone who has worked on other firewalls before, Sophos XG is not that complicated to implement.

I prefer the on-cloud versions because we have control systems on the cloud. It will be much easier to handle things. If we have it on-premises, we must maintain and look after the equipment. The cloud version is much more secure and easier to maintain.

The pricing is very high. The product could be a little cheaper. It will help Sophos to compete with other brands in the market. I rate the pricing a ten out of ten.

We also use Sophos Intercept X. It is a fantastic tool. It protects PCs from malware attacks. Overall, I rate the solution a ten out of ten.

The most valuable features of Sophos XG are the ease of management and good out-of-the-box reporting.

Sophos XG requires a bit more restarting than Cisco. The main difficulty is to keep up with the current threats. The solution should have the ability to be up to date with the most recent threats.

I have been using Sophos XG for five years.

I rate the solution an eight out of ten for stability.

Sophos XG is not a scalable solution. Depending on what you want to do, you choose the right model. You cannot buy one model and upgrade it to provide higher capacity. This is true for all firewalls, where you price it up according to current plus a percentage for future capacity. Most of our clients for Sophos XG are small to medium-sized companies.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution’s initial setup a nine out of ten.

In most small to medium-sized companies, the solution's deployment takes about a day. However, planning and setting up the architecture might take longer than that. Especially in live environments, you do everything in advance and don't leave a lot to chance.

Sophos XG is a reasonably priced solution.

The solution has the ability to customize user-defined entries for more control over what you can actually set. With Sophos XG, you can use your own definitions or point to another service that uses slightly customized definitions.

Users have a tendency to go for the cloud version of Sophos XG. Over the past year, prices have unfortunately gone up with anything related to the cloud, and it's probably increasing overhead costs. The problem with the cloud is that it can be costly if you don't properly control it. You also risk ending up with nothing if you can no longer afford to pay the monthly cost.

I would recommend Sophos XG to clients who want it or specifically request it. I don't have anything against using the solution.

Overall, I rate the solution a nine out of ten.

This product is our perimeter firewall with web filtering and application filtering, as well as also providing site-to-site VPN and SSL VPN. We are end-users and customers of Sophos. I'm a network administrator. 

Sophos XG enabled our organization to establish site-to-site connectivity with our Branch offices and enabled work from home during pandemic through very easy to deploy SSL VPN solution for our employees. 

Reporting is the most valuable feature. They also recently provided the SDWAN solution and we're currently working on implementing that. 

I'd like to see improved throughput performance in a box. It's already a cost effective solution but I'd like to see the cost further reduced for annual renewals.

I've been using this solution for four years. 

Sophos has the same issue as all firewalls where it's scalable for virtualization and for cloud deployment, but it's not so scalable when it comes to the hardware. 

Customer service is good but has room for improvement like all others. 

Positive

The initial setup was very straight forward. 

Vendor team has very good level of expertise, transfer of knowledge was excellent and we are managing firewalls at our own. 

I believe there are better products on the market so I rate this solution seven out of 10. 

We use Sophos XG with medical institutions and corporate banks that we work with. There are approximately 20 employees working with this product in our company.

Being centralized, Sophos provides us threat protection there. Even with standalone, we are able to provide the Sophos firewall. Having an internal dashboard and a single dashboard with some endpoints is also valuable. By using Sophos endpoint and the firewall, synchronized security is easy.

I would like to see improvement with service and support. LAN inbound and outbound traffic requires more control and an additional stop. 

We have been using Sophos XG for almost 10 years. We are partners with Sophos.

Stability and performance is good.

The solution is easy to scale.

There is no maintenance required with Sophos XG because it is a cloud product.

Previously I was using Cyberoam and Fortinet. We switched because there was a lot of hardware, and the performance was not satisfactory. We were experiencing space concerns with the hardware, the dual processor, and even the single processor. This also meant that synchronized security was not there as well.

The initial set up of the solution was simple. It took about 20 minutes.

We implemented the software on our own.

The price is cheaper compared to others.

I would recommend Sophos XG because it is easy to deploy at customer locations and it is priced well. I would rate this product a 10 out of 10.

We are a solution provider and this is one of the security solutions that we implement for our clients. The primary use for Sophos XG is to secure the internet for an organization. It does a bit of antivirus scanning, application filtering, web filtering, and normal firewalling. Security, obviously.

Some of our clients also have Sophos UAP and access points are also included in Sophos, which is the same with FortiGate.

Sophos XG is easy to manage. You've got the cloud logging and you can manage all of your Sophos firewalls from one cloud, the Sophos Central Portal.

The most valuable feature is endpoint security. If you want to install antivirus and firewalling on endpoints, then Sophos is the best option.

What I don't like about Sophos is that applying policies can sometimes take longer, and there can even be a bit of a network interruption. With FortiGate, it's just one click and then you go, but with Sophos, sometimes the wheel keeps spinning for several seconds.

The SD-WAN capability is not as good as it is in FortiGate, and is something that should be improved.

I have been working with Sophos XG for approximately two and a half years.

Stability-wise, it's almost as good as FortiGate.

I've been selling FortiGate for 10 years and Sophos for two and a half years. I think that Sophos is just about on par with FortiGate. We just had a small thing with a client, but I don't know if that's really going to be reason enough. In terms of stability, I think they are quite good. The issue we had was the locks, and it was causing slowness or interruptions, but that was really not an issue. It's a small thing.

Sophos XG is very scalable. You can go from small to large-sized use cases.

I think that the technical support is very good, and similar to FortiGate,

I actually dealt directly with a Sophos engineer and I must admit, they've been very fortunate that the guy can help even on the weekends and so forth. I'm very impressed with that.

I primarily work with FortiGate, but I am currently dabbling in OPNSense to see if I can learn it. I've also installed Cisco in the past, as well as Sophos.

Although about 80% of our clients ask for FortiGate, some of our clients ask for Sophos instead. For example, there are some banks and commercial institutions that ask for Sophos.

Sophos is better than FortiGate with respect to endpoint protection.

The initial setup is as easy as it is with FortiGate. These products are definitely easier to install than a solution like OPNsense because it is just a hardware appliance.

The price of this solution is mid-range. Obviously, it will never beat OPNsense because that product is available free of charge. Sophos XG is not expensive for a firewall, especially when you compare it with Check Point. Check Point is a really expensive product.

Sophos XG is a bit more expensive than companies like BitDefender and Kaspersky, but their endpoint software is very good.

The suitability of this product depends on the use case. If somebody wants to have full endpoint protection then Sophos is the best choice. If they just want a normal UTM without endpoint software, then FortiGate is slightly better, but only slightly because of the SD-WAN capabilities. 

I would rate this solution an eight out of ten.

The firewall feature of Sophos XG has been the most effective for threat prevention.

The solution’s reporting could be improved.

I have been using Sophos XG for five years.

I rate the solution an eight out of ten for stability.

Around 200 users are using the solution daily in our organization.

I rate the solution an eight out of ten for scalability.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a nine out of ten.

We implemented the solution through an in-house team in half an hour. One person was involved in the solution’s deployment.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.

Sophos XG has sufficiently improved the security of our network. We found the solution's user interface very user-friendly for our daily operations.

Overall, I rate the solution an eight out of ten.

I implemented this firewall for my clients. They're small offices. One has got half a dozen computers, and the other one has about 30 computers on the network. Both utilize VPN to remotely access their workstations in the office.

It is sized based on the client. So, there are actually two different versions that I've utilized.

VPN setup is great and easy to implement for outside users to access data or workstations in the network.  Easy to manage and set up.  No major glitches.  Runs reliably.   Setting up iPhones and Macs is a bit more involved since you have to use VPN apps that are compatible with Apple for VPN and remote desktop.

Compared to other firewalls that I had looked at, I thought Sophos was the better solution. It just seems to be easier to manage versus Cisco, Fortinet, or one of the other options I was looking at.

I'm not going to say that it's easy to configure, but I can understand how to configure it. There is a certain amount of support available to do the configurations. 

I'm just a sole proprietor for IT support, and from my perspective, there could be better ways to educate a proprietor, such as myself, on how to set it up, program it, and manage it. They do tend to have support, but a lot of times, it is for larger networks. I need something simpler and more rudimentary to set up and configure the firewall, set up the rules, and that type of thing. So, if there is a missing component there, that would be it. 

Any firewall will need rules for how it protects the network against a variety of threats or various degrees of protection.  My comments are not aimed at Sophos specifically.  As a new person just learning about firewall protection, it would be helpful for any vendor to have an education area that runs through various scenarios and implements them in the firewall.  Videos would be helpful.  From my initial research on which firewall to choose,  Sophos appeared to have the most straightforward interface. 

I purchased the units from www.firewalls.com, and they worked with me to do the initial setup.  That was very helpful to get started

I have been using Sophos XG for 4 years.

It is very stable.

It is scalable. There are different models, and you really need to choose a model that is appropriate for your current situation. You can buy something with a certain degree of scalability. Because I purchased it through firewalls.com, I was able to have that discussion, describe the application, and then choose a model that would suit that particular client with a degree of scalability. Now, for instance, if they went from 20 employees to 500 employees, then it is not scalable to that degree, but if they went from 20 employees to 50 employees, then it would be scalable. So, you've got to define the criteria in terms of what you're trying to protect, the number of users, the bandwidth that is going through it, the speed, etc. When I purchased them through firewalls.com, they explained and helped me choose the most appropriate appliance for what I'm doing.

I did have a circumstance where the firewall had been damaged during a lightning storm or something like that, and I called them to help me diagnose what the issue was. They were good about the diagnostic. They were good about spending the time with me to figure out what was wrong. In the particular case that I was researching, it turned out that one of the ports was bad for some reason. It was either because of the lightning storm or some other reason. It was under warranty, and they replaced it with a new unit. So, I'm satisfied with Sophos' support.

Previously used a small $100 cisco unit.  Not easy to implement VPN.  They may have an app, now, but at the time it was problematic and way too  complicated. 

I purchased it through firewalls.com. They're an online vendor, and they did the initial setup and configuration on both firewalls. My experience with them was good.

I used firewalls.com and they were excellent

Fewer management headaches

The pricing was reasonable.  VPN licensing is included.

I looked at Cisco, Fortinet, and one of the others, and compared to them, I thought Sophos was the better solution. It seemed to be easier to manage. After the implementation, I could figure out what to do with a Sophos interface. If it was something like Cisco or other vendors, it would be far more complicated to deal with. So, that's one of the reasons why I chose Sophos.

For someone who is not acquainted with firewalls, whether it is Sophos or anything else, dealing with a third party for the implementation is kind of a must. 

I am satisfied with this solution. I don't really have any hands-on experience with other firewalls that I can compare it against, but I'm satisfied with it. I like it, and I'd buy it again.

I would rate Sophos XG a 10 out of 10.