SCOM Primary Use Case
AK
Akshita Kukreja
Assistant Manager at SMS group GmbH
My usual use case for SCOM is as an administrator role where I create reports and provide system configuration for Linux and installation of the SCOM agent. I handle deploying and upgrading the agent, upgrading software, and installing patches within the system.
These are the roles I handle with SCOM currently. I also work with version upgrades as an administrator to manage the system.
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MarcMermuys
ICT System Administrator at College of Europe
We use SCOM to configure different monitors using several management packs. It integrates systems like Active Directory and correlates them, and it is used for monitoring and managing systems.
View full review »MF
Mark Folan
Network Operations Center at Student Loans Company
I am responsible for monitoring our whole estate through SCOM. I use it for infrastructure monitoring, specifically for performance-related metrics like CPU, memory, and space. It helps me navigate issues such as when a server goes down and provides basic out-of-the-box performance monitoring. I use other systems for application monitoring.
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Buyer's Guide
SCOM
June 2025
Learn what your peers think about SCOM. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,170 professionals have used our research since 2012.
GaneshRp
Senior Manager - Monitoring & Observability at a financial services firm with 10,001+ employees
I manage SCOM. We use it mainly for Windows operating system monitoring and especially for Microsoft products, like Active Directory, Exchange, SharePoint, Teams, Skype for Business, System Center, and MECM. Application-level monitoring for these Microsoft products has been taken care of by SCOM because it's a native tool by Microsoft.
So it provides end-to-end application monitoring. Apart from this, it is capable of monitoring the operating system. So this is the tool which we are using as of now.
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Starlen Sass
Information Technology Consultant at University of the Witwatersrand
I use SCOM for performance monitoring on the Windows environments, role-based access for SharePoint, software deployment, and reporting on any issues in the logs.
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Mike Houser
It Genst Adm 1 at a government with 10,001+ employees
We use the product in our Windows servers.
View full review »GV
Govindaraj V
system engineer 2 at a retailer with 10,001+ employees
We use SCOM for monitoring our servers in one place.
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Hussein Taha
IT Enterprise System Administrator at Nafeza
SCOM is used as a monitoring solution for managing Windows-based IT infrastructures within our organization.
AJITHH G
Solution Engineer at AppSmart
We mainly use SCOM for logging purposes and mounting configurations. It alerts us when any services have a problem. It really depends on the products that are being used in the backend. There are different kinds of virtual machines and different kinds of environments like VMware and Hyper-V.
One customer deploys the solution on a hyper conversion input service, and two customers deploy the solution on-premises.
The solution could be used in any sized company. It's been used in the manufacturing, IT, and telecom sectors.
View full review »RM
Richard McLaughlin
Vocational Coordinator at UMMS
We leverage every component of SCOM. The solution uses monitoring mechanisms to send alerts and notifications for down systems or problematic trouble issues. We use it for all of that. We have dashboards up, customized management packs, and monitors for both Windows and Linux. We use SNMP traps to pull in information forward network devices that are in the enterprise. We use it for everything.
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Philippe Roussel
Delivery Manager at Inetum
We use this tool to patch laptops, conduct an inventory, and gather information about our systems. We use SCCM and another solution around SCCM to gain a complete view of our laptops and desktops.
View full review »BW
Bill Watts
Sr. Systems Engineer at Arapahoe County Government
We use SCOM for all server applications, as well as service monitoring, such as Windows services, and auto-recovery of those services if they fail. Some of the processes that we monitor at the .exe level can also be restarted with SCOM. Then we use it all to monitor availability, health, and performance.
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Robert Hedblom
Cloud and Solution Principal Architect at sumNERV Provider AB
We use SCOM for proactive monitoring that we code ourselves. We code it with a management pack, which is the actual logic of all monitoring experiences. We develop our own monitoring capabilities instead of using Microsoft's. We could use them as a base but always add extra deliverables with our own code.
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Trevor Watkins
Server Applications Senior Administrator at Home Hardware Stores Limited
Our primary use case for the solution is monitoring the health of our Windows servers. We deploy the solution on-premises.
Amar Sharma
Monitoring Systems Engineer at Monster Worldwide
It is used for monitoring on-premises servers, and we deploy it on-premises.
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reviewer1423482
Group CIO at a import and exporter with 51-200 employees
We use the solution essentially for the management of the endpoint and the management of assets.
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SergiusNkomadu
Service manager at Signal Alliance LTD
I primarily use SCOM to monitor services, logins, devices, and workstations and get notifications when there's a problem.
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YasirAhmed
Managed Services - System engineer at Brennan IT Pty Ltd.
One of our customers is an Australian delivery company. They use SCOM to manage their servers, hardware, applications, NAS devices, hand devices, hypervisor, and virtualization environment. Another customer uses SCOM to monitor their clients. They have more than 3000 Windows and Linux servers.
View full review »reviewer1647066
DevOps Engineer at a insurance company with 10,001+ employees
We're using SCOM to monitor the health checks for the Windows servers in our organization.
View full review »reviewer1566126
Vice President at a financial services firm with 10,001+ employees
System Center Operations Manager is basically for windows monitoring. We use SCOM to monitor metrics, such as CPU and memory disk, and a lot of applications, such as Microsoft Exchange Server, Office 365, Active Directory, RDBMS, Skype, and Citrix.
View full review »OK
OmidKoushki
Solution Architect at KIAN company
We are using the System Manager in a state university. They have around 1000 workstations and clients, that were using a System Center Configuration Management to upgrade only those clients and Windows servers, as well as the WHS server.
View full review »HV
Helder Valente
Infrastructure and Networks at a financial services firm with 10,001+ employees
We use SCOM to deploy images.
View full review »it_user1297926
Owner at a financial services firm with 1,001-5,000 employees
We work with our global team to produce software delivery packages and patches. We push the changes to the servers as well as to the computers of the end users.
View full review »it_user1260267
Senior System Administrator at a financial services firm with 1,001-5,000 employees
Our primary use of SCOM is for monitoring deployments of Windows. It is also used for monitoring applications, and it reports information if there is a problem.
View full review »it_user1383036
IT system manager at NBO
We are using SCOM for service monitoring integrated with some third-party dashboard. It is our end-to-end service monitoring solution.
View full review »it_user1295745
Information Technology Auditor at a financial services firm with 10,001+ employees
My primary use case for SCOM is to monitor service availability and performance, such as operating systems. We also integrate some Linux based operating systems to monitor our databases. We also monitor the Microsoft Exchange. We are having some difficulties in the case of the monitoring a couple of our networking devices, so I wouldn't say that monitoring networking devices is also part of the primary use cases.
I also have Internet Information Server and Application Service from Microsoft Monitor.
View full review »it_user937584
Manager, Principle Systems Engineer and team lead at BCX
Our primary use case is to monitor the extensive system of services that we operate for clients.
View full review »UM
Usama Mustafa
Solutions specialist lead at Jaffer Business Systems
The solution is used for monitoring the hardware inventory. For instance, it helps with the whole operational monitoring view for the company's infrastructure.
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Aymen Dridi
Systems and Virtualization Engineer at Altelios Technology Group
We have installed SCOM in our Windows Server 2020 system. We use the solution to monitor any issues that might happen in our infrastructure and keep them in good health. We have SQL Servers, web servers, and web interfaces.
View full review »reviewer1505493
Systems Engineer at a educational organization with 11-50 employees
We use it mainly for partitioning systems. All the systems' utilization and compute, uptime, and downtime. I also monitor a few applications through it.
View full review »reviewer1417944
Systems Engineer at a financial services firm with 1,001-5,000 employees
We use SCOM mostly for server performance monitoring in historical metrics.
View full review »reviewer1412814
SCOM Administrator at a government with 201-500 employees
Our primary use case is to monitor infrastructure and the Windows ecosystem. We also create distributed applications within SCOM to monitor our custom applications. It is deeply integrated into our systems.
View full review »reviewer1404762
IT Officer at a financial services firm with 501-1,000 employees
We are using the SCOM server for monitoring our network devices, our Windows servers, and Linux servers.
View full review »reviewer1381938
IT operation manager at a tech services company with 201-500 employees
We use it to monitor our internal work.
View full review »MM
Molatelo Mashabela
IT SEC at a government with 10,001+ employees
We mainly use SCOM for monitoring and reporting purposes. The system enables me to monitor the usage of the system and to change the target or number of logs.
it_user1063098
Head of ICT at JAROLA
Our primary use case is to monitor if the system is healthy and running well.
View full review »AB
Amit Ben-Horin
Monitoring Systems Administrator at a pharma/biotech company with 10,001+ employees
We are using this solution for monitoring our Microsoft servers.
In the beginning, we used this solution to monitor our Exchange servers. After we started using it, we went on to SharePoint, and then all of the Microsoft servers.
MO
Morne' O'Kennedy
Lead specialist at OKCIUS (Pty) Ltd
We use this solution for infrastructure monitoring and application monitoring. Predominantly, it is for infrastructure monitoring in the Microsoft space.
View full review »EN
Endre Németh
Senior IT System Owner and System Management Specialist at MOL Plc
This is the main monitoring system for our company. We use it for monitoring, reporting, and analytics.
View full review »Enginsys677
Snr Systems Engineer at a tech services company with 5,001-10,000 employees
Our primary use case is to perform server monitoring in the Windows environment.
View full review »Enginefra677
IT Infrastructure Engineer at a manufacturing company with 5,001-10,000 employees
Our primary use for this solution is to monitor our Windows Platform.
View full review »VR
Vinicius Ribeiro
Head of IT South America at Compass Minerals
Our primary use case for this solution is to monitor hardware and network devices.
View full review »PZ
paul zuber
Operating Partner at Thoma Bravo LLC with 51-200 employees
We use it to monitor Linux systems. It has performed well.
View full review »Buyer's Guide
SCOM
June 2025
Learn what your peers think about SCOM. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,170 professionals have used our research since 2012.
Buyer's Guide
Download our free SCOM Report and get advice and tips from experienced pros
sharing their opinions.
Updated: June 2025
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