Validates our cloud application on multiple browsers. The application is based on Node and is hosted and deployed on the cloud. The application is supported on all major browsers.
Sauce Connect gave us ability to test an application that was hosted locally
Pros and Cons
- "Sauce Connect gave us ability to test an application that was hosted locally."
- "The ability to configure the memory and CPU for the test machines should be included."
- "The ability to install profiles on iOS real mobile devices should be included."
What is our primary use case?
How has it helped my organization?
Sauce Labs provided the capability to test our application on multiple browsers. It allows us to not have to worry about setup and cleanup every time we want to run the tests.
What is most valuable?
Sauce Connect gave us ability to test an application that was hosted locally. Playback recording of the entire test suite also helped us while debugging failures.
What needs improvement?
- Ability to configure the memory and CPU for the test machines
- Ability to install profiles on iOS real mobile devices
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Sauce Labs
May 2025

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For how long have I used the solution?
Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Front-End Web Developer at lbrands
Appium for mobile testing has improved our organization by allowing us to test our website on more devices and browsers than we currently possess
Pros and Cons
- "APPIUM for mobile testing has improved our organization by allowing us to test our website on more devices and browsers than we currently possess."
- "Progress towards reducing application testing time can be made."
What is our primary use case?
It is a good web and mobile application automated testing platform. I am able to eliminate having to find a human with a specific device or browser and have them test.
How has it helped my organization?
It's easy to implement and is time saver. Initially, there were some stability issues with IE9 combos but have since been resolved. They have excellent customer service.
What is most valuable?
Appium for mobile testing has improved our organization by allowing us to test our website on more devices and browsers than we currently possess.
What needs improvement?
Progress towards reducing application testing time can be made. There should be better and programmatic controls on request/response recordings and sharing with developers similar to new testing frameworks on the market.
For how long have I used the solution?
Trial/evaluations only.
Which solution did I use previously and why did I switch?
No
Which other solutions did I evaluate?
No
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Sauce Labs
May 2025

Learn what your peers think about Sauce Labs. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Executive Chef at El Comienzo
They offer a large number of devices and browser/Operating system combinations for real device tests
Pros and Cons
- "They offer a large number of devices and browser/operating system combinations for real device tests"
- "Lacks the ability to start multiple tests simultaneously."
What is our primary use case?
Sauce Labs was very easy to use for basic needs, but using Sauce Connect was very confusing. I am a technical person, but the documentation needs to be a little more easy to understand for non-programmers. The documentation on this site is more oriented towards the software engineer than to the QA engineer.
How has it helped my organization?
Our organization has improved by testing our website on more devices and browsers than we currently have. We were able to test on the newest browsers without installing them on our computers, and test the newest operating systems without updating our mobile devices.
What is most valuable?
They offer a large number of devices and browser/operating system combinations for real device tests. I can eliminate having to find a person with the necessary device or browser who will perform the tests quickly on my desk. It also allows me to use the Selenium script test which eliminates more human error.
What needs improvement?
It would be nice for it to ask for the URL along with browser/operating system I want to try, but not for it to simply ask for a combination. I want to be able to start ten at the same time. I would also like to put a username and password before the test launch instead of entering ten tabs and having to put the same information over and over again.
For how long have I used the solution?
One to three years.
Which solution did I use previously and why did I switch?
No
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Gerente de oficina at MRW Logística Avanzada
There is a huge amount of open source, community provided resources
Pros and Cons
- "There is a huge amount of open source, community provided resources."
- "Integration with Github, as well as several other similar tools, could be improved."
What is our primary use case?
We capture bugs before they make it to production. Once the setup is done, the automation tester focuses on automation testing. Without worrying about infrastructure, we let our testers shine, and ultimately, be more effective.
How has it helped my organization?
Sauce Labs has been very important to our project. We have used Sauce Labs to run our builds for both mobile and desktop web applications, as well as for nightly regression builds. The only reason we have stopped using Sauce Labs is due to project budget and the removal of an automated QA resource. Still, we have hooked up a pretty spiffy Jenkins and Sauce Labs in conjunction with several third party web-metric systems (such as YSlow) to capture a nightly set of performance data.
What is most valuable?
Sauce Labs has one of the best infrastructures available for browser automation, and it keeps getting better. You have a huge amount of open source, community provided resources, which allow you to do almost anything right away.
What needs improvement?
Integration with Github, as well as several other similar tools, could be improved. However, Sauce Labs appears to be on that track. With all of the innovations that they have made over the past year and a half, I am looking forward to the changes they have planned for the future.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
With only a few clicks, it gives us the availability to use any browser and OS combination whenever we want
Pros and Cons
- "With only a few clicks, it gives us the availability to use any browser and OS combination whenever we want."
- "An image comparison would be a nice feature to include in the Sauce Labs product."
What is our primary use case?
My primary use case is for cross browsing testing of the largest eCommerce site in Latin America.
How has it helped my organization?
Sauce Labs gives us the availability to use any browser and OS combination whenever we want, with only a few clicks. This is very useful for our IT department. It is also used by our customer experience and marketing departments to reproduce some issues detected by our customers.
What is most valuable?
- Real devices (Test Object): It is very important to test everything on real devices, not only in simulators.
- Analytics: It is important to know what, when, and where tests are falling, then improve them and the application.
What needs improvement?
An image comparison would be a nice feature to include in the Sauce Labs product.
For how long have I used the solution?
Three to five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Engineer at a marketing services firm with 51-200 employees
Testing across multiple devices and environments is now possible to do quickly and effectively
Pros and Cons
- "Testing across multiple devices and environments is now possible to do quickly and effectively."
- "Sometimes pasting text while using "text object" does not seem to work, and it slows down testing times quite a bit."
What is our primary use case?
Testing a browser-based application. We have a hotel booking site which is used across a wide variety of platforms. Starting out, we are mainly used for manual checks. However, we are in the process of getting automation.
How has it helped my organization?
Testing across multiple devices and environments is now possible to do quickly and effectively.
What is most valuable?
Being able to test on real devices is a big deal.
What needs improvement?
Sometimes pasting text while using "text object" does not seem to work, and it slows down testing times quite a bit.
For how long have I used the solution?
Still implementing.
Which solution did I use previously and why did I switch?
Previously, we only had four test devices, and it usually took awhile to even track them down. We often were not able to duplicate reported issues with the tools we had.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Development Engineer at a computer software company with 201-500 employees
Provides zero maintenance browser instances
Pros and Cons
- "It provides zero maintenance browser instances."
- "It has a wide assortment of platforms."
- "It should provide more examples of script code."
What is our primary use case?
It provides zero maintenance browser instances.
How has it helped my organization?
We have better validations.
What is most valuable?
It has a wide assortment of platforms.
What needs improvement?
It should provide more examples of script code.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
We experience very infrequent issues with stability.
What do I think about the scalability of the solution?
No scalability issues.
How is customer service and technical support?
I would rate support as an eight out of 10.
What about the implementation team?
We implemented it in-house.
What was our ROI?
Our ROI is good.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Test Lead at a pharma/biotech company with 5,001-10,000 employees
It is easy with the CI integration to have tests going in after a few hours
Pros and Cons
- "Maintaining many environments for test is a bear. These guys make it so easy with their CI integration that you can have tests going in after a few hours."
- "There have been various times throughout the last month or so where the service has gone down during business hours."
What is our primary use case?
Using Jenkins to call Selenium tests running from Serenity BDD with Gradle. It is very easy to get tests going in this manner.
How has it helped my organization?
It makes my life much easier.
What is most valuable?
Maintaining many environments for test is a bear. These guys make it so easy with their CI integration that you can have tests going in after a few hours.
What needs improvement?
There have been various times throughout the last month or so where the service has gone down during business hours. This has impacted a release or two, so it is definitely less than ideal. Increasing uptime would be a good focus.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
Over the last month or so, there have been times the service was unavailable at less than ideal times.
What's my experience with pricing, setup cost, and licensing?
Now that we have an enterprise license, we no longer have to worry about minutes each month!
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: May 2025
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