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Natra Vijaya - PeerSpot reviewer
Sr. Solution Manager Consultant at a tech services company with 1-10 employees
Real User
Sep 20, 2022
Stable and good support
Pros and Cons
  • "SAP HANA is a stable solution."
  • "The initial setup of SAP HANA is complex. We did the implementation of one site, and a global deployment will take another three to four years."

How has it helped my organization?

We are using SAP HANA as a single system for global solutions. 

For how long have I used the solution?

I have been using SAP HANA for approximately four years.

What do I think about the stability of the solution?

SAP HANA is a stable solution.

What do I think about the scalability of the solution?

We have more than 3,000 users using the solution in my organization.

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How are customer service and support?

The support is good from SAP HANA.

How was the initial setup?

The initial setup of SAP HANA is complex. We did the implementation of one site, and a global deployment will take another three to four years. 

What about the implementation team?

We used a partner for the deployment of SAP HANA. 

What other advice do I have?

The solution has been good in our use case. Everything has been operating well.

A business has to understand what processes they need to use and according to their needs, they have to activate the required configurations within the SAP HANA system.

I rate SAP HANA a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical manager at a tech services company with 201-500 employees
Real User
Sep 8, 2022
Useful for real-time analytics, but the pricing could be better
Pros and Cons
  • "The solution is stable."
  • "The installation process could be more straightforward."

What is our primary use case?

We use this solution in conjunction with other prompted solutions primarily for real-time analytics.

What needs improvement?

The pricing on this product could be reduced, and the installation process could be more straightforward.

For how long have I used the solution?

We have been using the solution as integrators for about five years.

What do I think about the stability of the solution?

The solution is stable.

How are customer service and support?

I do not have any experience with customer service and support.

How was the initial setup?

The initial setup is not straightforward. It took us between seven and 15 days for deployment. We have over ten people using this solution in our organization.

What's my experience with pricing, setup cost, and licensing?

I am not sure about the licensing costs for this solution, but the feedback I have received is that it is expensive.

What other advice do I have?

I rate this solution an eight out of ten. It is a good product, but it is expensive.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
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SAP HANA
December 2025
Learn what your peers think about SAP HANA. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,371 professionals have used our research since 2012.
SAP manager at a manufacturing company with 501-1,000 employees
Real User
Sep 1, 2022
Highly programmable and customizable
Pros and Cons
  • "SAP HANA's best features are its programmability and extensibility - you can size and shape the software however you need."
  • "The initial setup was very, very complex, tedious, and costly and required someone with great expertise to complete it."

What is most valuable?

SAP HANA's best features are its programmability and extensibility - you can size and shape the software however you need.

For how long have I used the solution?

I've been using SAP HANA for four years.

What do I think about the stability of the solution?

SAP HANA is very stable.

What do I think about the scalability of the solution?

SAP HANA is very scalable.

How was the initial setup?

The initial setup was very, very complex, tedious, and costly and required someone with great expertise to complete it. The deployment took two years.

What about the implementation team?

We used an external team.

What other advice do I have?

I would recommend SAP HANA to others and rate it eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Narasimhan Jayavel - PeerSpot reviewer
Associate Consultant at a tech services company with 51-200 employees
Consultant
May 14, 2022
Reliable with good dashboards and helpful technical support
Pros and Cons
  • "It's user-friendly so long as you use it frequently."
  • "It's a complex initial setup."

What is most valuable?

The dashboard is great.

It's user-friendly so long as you use it frequently.

The product is stable.

You can scale the solution.

Technical support has been good.

What needs improvement?

Some production features are lacking. For example, we cannot see any dashboards in the production department. The generation of reports needs to be better. We have sales reports and yet no production reports.

It's a complex initial setup.

It can be an expensive solution.

For how long have I used the solution?

I've used the solution for six years.

What do I think about the stability of the solution?

The stability is very, very good. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The scalability is very good. It's very capable.

How are customer service and support?

I've used technical support in the past. They are good.

Which solution did I use previously and why did I switch?

I did not use a different solution. I use what my company uses in order to get reports.

How was the initial setup?

The initial setup is difficult and complex. It's very complex compared to SQL, for example.

The initial deployment took 15 days, however, nowadays, it takes one or two days. Mostly, I can complete it in one day.

What about the implementation team?

I'm a business consultant. I do implementations for various parts of my customers' organizations.

What's my experience with pricing, setup cost, and licensing?

The licensing is typically chared yearly. It was rather expensive.

What other advice do I have?

We deploy the solution mostly on-premises and sometimes on the cloud. When we use the cloud, we usually use the AWS cloud. 

I'd warn new users that it might be difficult the initial time they use it if they are changing their ERP, however,t it'll be very helpful in the future if they're using it frequently.

I'd rate the entire product an eight out of ten. There are other well-known ERPs, such as Salesforce, and companies expect to have the same features. However, not everything may be on SAP, and that's something they need to work on.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer1784415 - PeerSpot reviewer
Manager of Government and Data Quality at a financial services firm with 1,001-5,000 employees
Real User
Feb 22, 2022
Flexible solution with good integration
Pros and Cons
  • "The most valuable features are the flexibility and the integration with other solutions in data quality."
  • "HANA could be improved by adding analytics and development models in the institution."

What is most valuable?

The most valuable features are the flexibility and the integration with other solutions in data quality.

What needs improvement?

HANA could be improved by adding analytics and development models in the institution.

For how long have I used the solution?

I've been using this solution for two or three months.

How are customer service and support?

The support is good and is available 24/7.

What other advice do I have?

I'd rate SAP HANA as nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head-IT/SAP at a retailer with 1,001-5,000 employees
Real User
Nov 18, 2021
Customizable, user friendly, and reliable
Pros and Cons
  • "We have found the solution to be customizable and it is beneficial it comes as a bundled package. Additionally, it is user-friendly."
  • "SAP HANA is not perfect and they could improve by having more options and more integration."

What is our primary use case?

Our primary use of SAP HANA is the use of modules, such as Material Management (MM), and Sales and Distribution (SD).

What is most valuable?

We have found the solution to be customizable and it is beneficial it comes as a bundled package. Additionally, it is user-friendly.

What needs improvement?

SAP HANA is not perfect and they could improve by having more options and more integration.

For how long have I used the solution?

I have been using SAP HANA for approximately eight years.

What do I think about the stability of the solution?

The performance of SAP HANA is very good.

What do I think about the scalability of the solution?

The solution is scalable.

We have a complete team size of approximately 12,000, including all the consulting and project managers.

We have approximately 36 end users, that directly impact the business. We might increase usage in the future but this depends on the business.

How are customer service and support?

I have contacted the technical support from SAP HANA and they are providing a complete solution to customers. I have been satisfied.

How was the initial setup?

The installation is straightforward and took approximately six months.

What about the implementation team?

We used an in-house team to do the implementation.

What's my experience with pricing, setup cost, and licensing?

We pay annually for the license of the solution.

What other advice do I have?

I rate SAP HANA a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Imran Hafeez - PeerSpot reviewer
Manager IT at a educational organization with 51-200 employees
Real User
Top 20
Oct 30, 2021
Highly stable, plenty of features, and useful Fiori application
Pros and Cons
  • "It is difficult for me to narrow down what the best features are in SAP HANA because they work together to provide the overall functionality of the solution. However, the Fiori application is very good."
  • "In a future release, SAP HANA should add a module for taxation, such as income tax and withholding tax."

What is most valuable?

It is difficult for me to narrow down what the best features are in SAP HANA because they work together to provide the overall functionality of the solution. However, the Fiori application is very good.

What needs improvement?

In the Asian market, we have to customize SAP HANA to fit our needs and if we are implementing any solution from SAP or Oracle it is not recommended to customize them. 

In a future release, SAP HANA should add a module for taxation, such as income tax and withholding tax.

For how long have I used the solution?

I have been using SAP HANA for a few months.

What do I think about the stability of the solution?

SAP HANA is highly stable.

What do I think about the scalability of the solution?

We have not gone live yet with the solution to determine how many people with be using it. We have some applications deployed on our CRM and others will be deployed on SAP making it difficult to determine the potential usage of the solution at this time.

What's my experience with pricing, setup cost, and licensing?

The price of SAP HANA is very expensive and it is paid annually.

Which other solutions did I evaluate?

I have evaluated other solutions from Oracle.

What other advice do I have?

I would recommend this solution to others.

I rate SAP HANA a six out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1414206 - PeerSpot reviewer
SAP Basis Consultant at a energy/utilities company with 1,001-5,000 employees
Real User
Jul 7, 2021
Reliable, fast, stable, scalable, and innovative
Pros and Cons
  • "It is very stable and very innovative. You can integrate many applications with it."
  • "The worst thing about SAP HANA is the price; it's very expensive. The licensing cost, implementation cost, hosting cost, and appliance cost are all high."

What is our primary use case?

The internet of things, big data, and utilization of block chain will be possible with HANA.

What is most valuable?

It's a reliable and fast solution.

It is very stable and very innovative. You can integrate many applications with it.

What needs improvement?

The worst thing about SAP HANA is the price; it's very expensive. The licensing cost, implementation cost, hosting cost, and appliance cost are all high. 

For how long have I used the solution?

We've been using it for three years now.

It's a cloud-based solution.

What do I think about the stability of the solution?

It is a very stable solution.

What do I think about the scalability of the solution?

It's very scalable.

How are customer service and technical support?

The technical support has been fine.

Which solution did I use previously and why did I switch?

We were running SAP on Oracle, and then we switched to HANA.

How was the initial setup?

If it's a new installation, it is straightforward. However, if it's a migration from one system to a new system, it's not as straightforward as you might think it would be.

What about the implementation team?

We utilized around 30 technical and functional staff because we were leaving our legacy system behind and migrating to a new one. 

What's my experience with pricing, setup cost, and licensing?

We pay for a maintenance license, and the licensing cost is high. In general, it is a very expensive solution.

What other advice do I have?

This product covers almost everything, and it's scalable and very innovative. On a scale from one to ten, I would rate SAP HANA at nine.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
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Updated: December 2025
Buyer's Guide
Download our free SAP HANA Report and get advice and tips from experienced pros sharing their opinions.