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Wael Elsagh - PeerSpot reviewer
Solutions Architect at EJADA
Real User
Simple to maintain, useful modules, and reliable
Pros and Cons
  • "The most valuable feature of SAP HANA is the modeling of the databases."
  • "The solution could improve in the handling of backup data and the administration tools."

What is our primary use case?

My clients are using a specific technique called an in-memory database that is used with SAP HANA.

The solution can be deployed on the cloud and on-premises.

What is most valuable?

The most valuable feature of SAP HANA is the modeling of the databases.

What needs improvement?

The solution could improve in the handling of backup data and the administration tools.

For how long have I used the solution?

I have been using SAP HANA for approximately seven years.

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What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

SAP HANA is scalable.

How are customer service and support?

I have received a good response from the support from SAP HANA. However, the speed of the response could be better.

How was the initial setup?

The standard way to implement the solution does not take a lot of time. However, if you need to use specific deployment options, called distributions, in the replication. It takes a lot of time for the configuration. The maximum time of deployment will be three days.

The steps taken for the implementation of the solution are sizing the resources, cloud or on-premise, and determining what modules will be required. The most important is figuring out the prerequisites and then starting the deployment. We have to check to see if all the licenses are in place, do application appraisals, and review the whole system.

What's my experience with pricing, setup cost, and licensing?

There is a yearly subscription to use SAP HANA. There is a fee for maintenance.

What other advice do I have?

I have over 50 customers using this solution.

I rate SAP HANA an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Consultant at HAND Enterprise Solutions LTD.
Real User
It has a high computing speed, so developers can easily develop programs
Pros and Cons
  • "The best feature of SAP HANA is column computing. The computing speed of the solution is also very high, so developers can easily develop programs through SAP HANA."
  • "Per SAP, you can do both transactional and analytical processes in SAP HANA. Though that's true, the speed is slower when you combine the two functions, so this is what I'd like SAP to improve in SAP HANA. In the next release, I want to see better diagrams in SAP HANA and a more user-friendly interface."

What is our primary use case?

I use SAP HANA for enterprise, financial, and materials management.

What is most valuable?

The best feature of SAP HANA is column computing. The computing speed of the solution is also very high, so developers can easily develop programs through SAP HANA.

What needs improvement?

Per SAP, you can do both transactional and analytical processes in SAP HANA. Though that's true, the speed is slower when you combine the two functions, so this is what I'd like SAP to improve in SAP HANA.

In the next release, I want to see better diagrams in SAP HANA and a more user-friendly interface.

For how long have I used the solution?

I've used SAP HANA for a long time because I'm a technical consultant for SAP.

How are customer service and support?

I used to contact SAP to ask for help with SAP HANA, and I'm giving the SAP support team a six out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

My company still uses SAP HANA because it's an SAP business partner, plus the company also helps other companies use SAP HANA.

How was the initial setup?

SAP HANA is easy to set up. It took a short time to deploy the solution.

What's my experience with pricing, setup cost, and licensing?

SAP HANA is very expensive here in China. My company bought the SAP ERP suite, which includes SAP HANA. For others who use SAP HANA as an analytical database, CPU numbers will affect the pricing, so as a solution, it's costly.

What other advice do I have?

I'm using SAP HANA version 2.0 from 1.0.

Here in China, most people use the on-premise SAP HANA version.

My company has five hundred employees, all using SAP HANA.

I suggest this solution to people using SAP ERP or any other software from SAP.

My rating for SAP HANA is eight out of ten because it's a very powerful database for traditional and analytical scenarios.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
SAP HANA
March 2025
Learn what your peers think about SAP HANA. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
857,028 professionals have used our research since 2012.
IT Application Manager at TBTD
Real User
Reliable, stable, scalable, and can be integrated with third parties and other enhancements needed by businesses
Pros and Cons
  • "What's most valuable in SAP HANA is that it covers the business process systems of my company. The solution also helps because it makes almost everything automated. Another valuable feature of SAP HANA is that it can be integrated with third parties and other enhancements needed by the company."
  • "What needs improvement in SAP HANA is its automation, in particular, it needs more enhancements in that area."

What is our primary use case?

We use SAP HANA for our BW system, which is the system we use for our BI tools and BI reports.

What is most valuable?

What's most valuable in SAP HANA is that it covers the business process systems of my company. The solution also helps because it makes almost everything automated. Another valuable feature of SAP HANA is that it can be integrated with third parties and other enhancements needed by the company.

What needs improvement?

What needs improvement in SAP HANA is its automation, in particular, it needs more enhancements in that area.

Right now, what I need is already covered by SAP HANA, so I have no additional features in mind for it.

For how long have I used the solution?

I've been using SAP HANA for four years.

What do I think about the stability of the solution?

SAP HANA is a stable and reliable solution.

What do I think about the scalability of the solution?

SAP HANA is a scalable solution.

How are customer service and support?

The technical support for SAP HANA is good. On a scale of one to five, I'm rating SAP support five out of five.

How was the initial setup?

The initial setup for SAP HANA isn't complex. It would depend on what you need, but it's easy because you just need to define the business process and blueprint, get approval from your business team and technical team, build the structures, get approval, then configure, assign, and get approval again so you can start working on SAP HANA.

The total time it takes to deploy SAP HANA would depend on the gathering of information, checking what prevails, arranging it correctly, getting the approval, then proceeding with the deployment. You should have a plan regarding the timing, the processes, the resource, the budget, etc., for the deployment of SAP HANA.

On a scale of one to five, I'm rating the implementation of SAP HANA as five out of five.

What's my experience with pricing, setup cost, and licensing?

SAP HANA is more expensive than other solutions.

What other advice do I have?

I'm working on data selection, upgrading database engines, and updating database versions. I'm the IT Application Manager, so I assist in those areas.

I'm working on the latest version of SAP HANA.

My company has an SLA contract with SAP for the maintenance of SAP HANA, which means that the SAP team will take care of the maintenance. You also have the option to cover the maintenance yourself if you have a team of SAP HANA consultants and seniors.

In my current organization, a total of five hundred people use SAP HANA.

I would recommend SAP HANA to others, particularly for business process needs. You need to make sure that the solution is already defined for your organization's business process. For example, if you're in the manufacturing industry, then SAP HANA should be defined for manufacturing. You shouldn't have to make many customizations to it. This is what you need to check first. SAP HANA should cover all and automate your business processes without needing a lot of customizations.

My rating for SAP HANA is nine out of ten.

My company is a customer of SAP.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Country Manager - Saudi Arabia at Misr Commercial Services Ltd
Real User
Good integration capabilities, easy to implement, and reliable
Pros and Cons
  • "When we upgraded, we received more functions or more features."
  • "The pricing could be better."

What is our primary use case?

We use it in order-placing and in the IBD integration, integrated business planning for forecast, and demand planning. I'm working in the sales and operation department. I'm not working in finance or production. Maybe the other teams are using it differently, or they're using different modules, however, for us at sales and operation, we are using it to place orders, developer CAST, track reports, and ensure accuracy.

How has it helped my organization?

It's made everything faster. The best thing we have is a faster operation. Even the reports are being generated very fast versus before. Before, we used to have an older version of SAP, and once we migrated or upgraded the old system to the current system, the speed of the work totally changed.

What is most valuable?

The integration is quite good. It's like an add-on in which we add the tools we need, like Excel. 

We're not using the interface with SAP HANA itself. However, we're using a remote access link which we access via the web, and we are also using an add-on, which is installed in our Microsoft Excel program. Therefore, we are not particularly using the SAP HANA environment. We don't have this desktop interface in front of us. As far as I know, this is the engine behind all our work.

The setup is easy.

When we upgraded, we received more functions or more features. I am not aware of all of them; however, I've received positive feedback from the users in our company.

It's a stable product.

The solution scales well. 

What needs improvement?

The pricing could be better. Finding the solution or adding some additional features that are customized for what we need is difficult. It costs a lot of money. For example, our office has SAP HANA, and the Saudi distributor has SAP, or at least, another version. We are trying now to integrate the two systems together. However, the cost is too much. We'd like to see more integration capabilities.

It does take a while to set up.

For how long have I used the solution?

I've been using the solution for a year and a half. 

What do I think about the stability of the solution?

The solution is reliable and quite stable. The performance is good. There are no bogs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

It can scale. 

We have about 2,500 employees. Not everyone is using it. Some are in the factory, and some are in the office. Some are at specific branches. We are an international multinational company, our head office is in Italy, and we have branches worldwide.

How are customer service and support?

We haven't had any critical issues. However, we have received good support overall. We haven't really dealt with any downtime. It's very rare. It might have only happened once. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Currently, we are doing some integration between SAP and some other tools like Power BI and Tableau. We have some customized solutions developed in-house. We used to use an older version of SAP and upgraded it. 

When I worked at a different company, I used to work with Dynamic Business Solutions, not SAP HANA.

How was the initial setup?

It was an easy setup. That said, the implementation takes some time. They spent two or three months just developing the requirements and they gathered from us what we need to do. Then they implement it in two or three months. I don't know if this is a long period or a short period, however, that is how long it took for us. 

I'm not sure how deployment and maintenance are handled. I'm not sure how many people are involved in those aspects of the product. 

What about the implementation team?

We invited a third party to do the implementation. 

Our team did the wishlist, the comments, and we shared it with a third party, and this third party came on-site, and they finished the job.

What was our ROI?

I'm not sure of the exact numbers surrounding ROI. They may have done a study and chosen the solution based on ROI. However, I was not a part of that process. 

What's my experience with pricing, setup cost, and licensing?

We are spending about 20,000 to 30,000 euros on the solution. It is a one-time implementation. To integrate everything and do the gap analysis, and then implement all of that as per our requirements, that cost us too much money.

What other advice do I have?

We're a potential SAP partner. 

We are using SAP HANA in Italy. We're using the latest version there. That said, in Saudi Arabia, we are not using SAP HANA. They're using the older version.

We have remote access. 

I'd recommend the solution to others. SAP is a very powerful tool.

I would rate it nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Sr Advisory Technical Specialist at IBM
Consultant
Has a good modeling feature and integrates well with third-party systems
Pros and Cons
  • "The feature I found most valuable in SAP HANA is modeling. I also like that the solution has good integration and you can integrate it with any system, even third-party systems."
  • "Ease of use could be improved in SAP HANA. I like SAP because SAP solutions can be used by anyone, which means even laymen can start working on SAP tools, but in SAP HANA modeling, you'll need to know some other technologies and sequel scripting, and you need a separate skillset, so if you don't have the skillset, you won't be able to work on SAP HANA. Making SAP HANA low-code would make it even better."

What is our primary use case?

We use SAP HANA as the source of SAP or SAP S/4HANA. We don't have a BW system in between, so we assess data from SAP HANA DB, and we use HANA data models in the HANA database and consume those into SAP.

What is most valuable?

The feature I found most valuable in SAP HANA is modeling. I also like that the solution has good integration and you can integrate it with any system, even third-party systems.

What needs improvement?

Ease of use could be improved in SAP HANA. I like SAP because SAP solutions can be used by anyone, which means even laymen can start working on SAP tools, but in SAP HANA modeling, you'll need to know some other technologies and sequel scripting, and you need a separate skillset, so if you don't have the skillset, you won't be able to work on SAP HANA. Making SAP HANA low-code would make it even better.

For how long have I used the solution?

I've been using SAP HANA for two years.

What do I think about the stability of the solution?

SAP HANA is a stable solution.

What do I think about the scalability of the solution?

SAP HANA is a scalable solution.

How are customer service and support?

I find the technical support for SAP HANA pretty good because if you have any issues, the team responds to you very quickly.

How was the initial setup?

The initial setup for SAP HANA was straightforward. I don't have information on how long it took to deploy the solution because I wasn't in charge of the deployment.

What's my experience with pricing, setup cost, and licensing?

I have no information on SAP HANA licensing costs.

What other advice do I have?

More than three hundred people use SAP HANA within my organization.

At the moment, there's no plan to increase usage for SAP HANA.

My company does system patching every quarter, so there's no issue with maintaining the solution.

I would recommend SAP HANA to others who want to start using it.

My rating for the solution is eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Pierre CAHAY - PeerSpot reviewer
Senior Manager at Deloitte
Real User
Top 10
Multi-layered solution with good scalability, but lacking in feedback availability
Pros and Cons
  • "We have found that the Fiori Apps are particularly good."
  • "I would like to see improvement on the feedback from the road-map; it is currently extremely hard to get insight in this area."

What is our primary use case?

We are currently using the solution for planning, sourcing, and ordering from a contract perspective.

What is most valuable?

We have found that the Fiori Apps are particularly good.

What needs improvement?

I would like to see improvement on the feedback from the road-map; it is currently extremely hard to get insight in this area.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

The stability of this solution is extremely good.

What do I think about the scalability of the solution?

We have found it to be extremely scalable.

How was the initial setup?

The initial setup was complex, but this was due to the nature of the current project which is large and complex. However, for smaller projects, it has been more straightforward.

What about the implementation team?

The implementation was carried out in-house, and we also implement the solution for our customers.

What's my experience with pricing, setup cost, and licensing?

The price of licensing is dependent on the size of the project, however, we have found that there is scope to negotiate the cost.

If the solution is implemented on-premises there may be some extra costs for hosting etc.

What other advice do I have?

I would rate this solution as a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Fadhil Maulana - PeerSpot reviewer
ERP Analytics Coordinator at PT. Hutama Karya
Real User
Integrates well and has a straightforward initial setup
Pros and Cons
  • "I like the integration process. Also, the data is trusted by our management, and we use the data from transactions for analysis."
  • "The bid process needs to be improved."

What is our primary use case?

We use SAP HANA on a daily basis for end-to-end business processing. Also, we use it for maintenance management and appointing processes.

What is most valuable?

I like the integration process. Also, the data is trusted by our management, and we use the data from transactions for analysis.

What needs improvement?

The bid process needs to be improved.

For how long have I used the solution?

I've been using this solution for about three years.

How are customer service and support?

Technical support is provided by our SAP HANA partner, and I would rate it at eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

I would rate the initial setup at nine on a scale from one to ten with one being difficult and ten being easy.

The deployment took six and a half years.

What's my experience with pricing, setup cost, and licensing?

The cost of SAP HANA is high, and I would rate the price at eight out of ten.

What other advice do I have?

I would recommend SAP HANA and rate it at eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Prabhu Reddy - PeerSpot reviewer
SAP Practice Manager at GyanSys Inc.
Real User
Integrates well, high performance, and simple implementation
Pros and Cons
  • "The most valuable feature of SAP HANA is its performance and integration."
  • "The solution could improve by having better migration flexibility. For example, it would be helpful if there was a way for customers could check their nonproduction and production deployments."

What is most valuable?

The most valuable feature of SAP HANA is its performance and integration.

What needs improvement?

The solution could improve by having better migration flexibility. For example, it would be helpful if there was a way for customers could check their nonproduction and production deployments.

Integrating SAP HANA with BTP HANA is difficult and there should be guides available.

For how long have I used the solution?

I have been using SAP HANA for approximately seven years.

What do I think about the stability of the solution?

The solution is highly reliable.

I rate the stability of SAP HANA a nine out of ten.

What do I think about the scalability of the solution?

We have more than 100 people using the solution.

I rate the scalability of SAP HANA a ten out of ten.

How are customer service and support?

I have had good responses from the support.

I rate the support from SAP HANA a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used MongoDB and SQL.

How was the initial setup?

The initial setup of SAP HANA was simple. The process can take approximately 45 minutes.

What's my experience with pricing, setup cost, and licensing?

The licensing could improve.

What other advice do I have?

One person can manage the maintenance of the solution.

I recommend this solution to others.

I rate SAP HANA a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Download our free SAP HANA Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free SAP HANA Report and get advice and tips from experienced pros sharing their opinions.