SAP HANA Reviews

The user interface is very good. You can do any kind of reporting analytics from the platform.

The solution needs to improve its integration capabilities.

There could be some debugging techniques when the solution goes wrong or if some of the data is wrong.

The solution needs to work a little bit faster.

When you do a report on a non-SAP platform, you face some compatibility problems.

I've been using the solution for seven years.

HANA is currently a stable solution after many upgrades. It's been seven years in the market, so it's fairly mature. It's been working fine for many clients here.

Scalability is good. That's the reason many customers like it. Initially, it was not so good and there were some problems with the software when it came to the market. Now it's fool proof in terms of running solutions for many clients. We typically handle enterprise-level businesses, so companies that have 500+ employees.

In terms of technical support, it depends on what partnership you have with SAP. If you're a platinum partner or a gold partner, for example, you can expect a certain level of support. 

The initial setup is straightforward. It's not too difficult to install if you are experienced with the solution.

We use the on-premises deployment model.

I'd recommend the solution. It's a very good product to learn and it's easy to use once you have an understanding of the technology. It's a nice product to work on.

I'd rate it eight out of ten.

There are no primary use cases of the solution in our company. We use SAP HANA as a database in our company because of the expiry deadline of our hardware, which is in January next year.

The benefit of SAP HANA can be observed from the fact that my entire organization depends on the solution since we use around nine to ten modules of SAP, including finance, inventory management, and SCM.

There are no weaknesses in the solution. My company tries to improve its different applications, making it one of the major reasons for us to move from SAP HANA to S4 HANA while also considering the fact that SAP may discard SAP ECC 6.0 by 2027. After that, SAP will provide us with the liberty to upgrade the product.

The only downside of the product is that it is an expensive solution that needs to consider lowering its prices to improve the product.

I have been using SAP for twenty years, and my company started using SAP HANA as a database for the past three years. My company uses the on-premises version of the solution. My company currently uses SAP ECC 6.0 EhP8 and SAP HANA as a database. My company is an end user of the solution.

It is a stable solution.

It is a scalable solution.

My company has around 290 users using the solution 24 hours daily.

My company has only one SAP administrator and one more person who provides support.

Before getting support from TMC, my company used to get support from SAP Pakistan. Within the company, my team is well-equipped to look after SAP, and because of this, we don't need to opt for additional support. If there are any changes, my company approaches sAP directly. We're not dependent on the local vendors for support.

My company has been using SAP since 2004, so I don't know the other products used in the past.

Speaking about the initial setup phase, my company is still in the planning phase, and because of this, there is no dedicated person involved to look after the initial setup process.

The solution is deployed on-premises, but we plan to move to AWS in the future. We will start the migration process in the next month or after two or three months.

The vendor takes care of the product's implementation part.

Price-wise, the product falls on the higher side of the spectrum. There is no need to pay for maintenance and support additionally. Support is available for bug fixes in the product.

As there is no alternative for SAP in the market, I rate the overall solution a ten out of ten.

We use SAP HANA on a daily basis for end-to-end business processing. Also, we use it for maintenance management and appointing processes.

I like the integration process. Also, the data is trusted by our management, and we use the data from transactions for analysis.

The bid process needs to be improved.

I've been using this solution for about three years.

Technical support is provided by our SAP HANA partner, and I would rate it at eight out of ten.

Positive

I would rate the initial setup at nine on a scale from one to ten with one being difficult and ten being easy.

The deployment took six and a half years.

The cost of SAP HANA is high, and I would rate the price at eight out of ten.

I would recommend SAP HANA and rate it at eight out of ten.

We use SAP HANA for Master Data Governance.

The solution needs to work on its performance and make it faster.

I have been working with the solution for four years.

I am satisfied with the tool’s stability.

I would rate the solution’s scalability an eight out of ten. Our company has four users for the solution.

The solution’s tech support is good.

Positive

The setup is straightforward. The deployment took around six months to complete.

The tool’s subscription is yearly.

I would rate the overall solution a nine out of ten. You can use the solution if it meets your requirements.

This solution is an advanced, analytical database, which supports in-memory computing.

We appreciate that the current, redesigned version of this solution that is much more straightforward for new users, and has been well thought out with industry best practice standards in mind.

While new users to this solution have the benefit of the new design, existing ERP users may experience issues with migrating legacy data.  We would like to see development of ready-made tools that allow for easy mapping when upgrading.

There is an issue with the programming language that has been introduced in the latest updates to the product, as it does not match the language originally used to develop the solution. We would like to have development tools included as a feature of the solution to help with this.

Also, this product has seen a large amount of new features added over the last few versions, and we would like the focus to be on improving those before more functionality is added.

We have been using this solution for more than five years.

This is a stable solution in our experience. However, current ECC users may experience issues with performance.

The cloud-based versions of this solution is auto-scalable, which is easy to initiate.

We have found that the support for this solution is a little inconsistent, particularly with the regular introduction of new functionality, which doesn't allow the technical teams time to become fully acquainted with the tools they need to support.

Neutral

The initial setup for this solution is straightforward as it is all automated. The setup is also easy, except for issues with migrating legacy data.

I was using the product for some research in technical drawings - in terms of making some drawings, the different parts, and the structure of the machinery. I don't know if it's available in the SAP HANA, however, there is a model for this to schedule the maintenance. The company wasn't using it. Sometimes the product furnishes a lot of insights, cultural insights that the company still is not ready to implement.

The solution offers advanced features that the company was struggling to implement. For example, in terms of parts, you can't implement a lot of structures of the machinery, however, you still need to use the codes. They're not related one to another, which makes them hard to find, typically. That means every time you need it to buy an entire assembly of parts, you need to know exactly which one you had. You have to use a drawing, a technical drawing, that specifies each code that you need. SAP saves you from asking to bring an entire assembly with a lot of parts. That's a powerful aspect that could help to reduce hours of work that are wasted in this way.

A documents preview could be helpful. Today we have a lot of documents, for example, in PDF formats, which we would like to preview. We'd even just like to click on an icon and have it open another tab. That way, I can see the document directly inside SAP HANA. In the company I was working with, we had a parallel system which meant we needed to go to SAP, see the code, see the drawing number, and then go to another system that is finished by Autodesk, and then find the drawing and open it. This is a lot of work.

I really would like to just have it inside this app. 

I'd like the product to have more mobile aspects. Many younger users want mobility and flexibility.

The solution can be expensive. In Brazil, many companies still do pretty much everything in Brazil, and, if they want to try a new solution, they want to try it at zero cost. Many, therefore, will look for open-source solutions before they even consider SAP.

I've used the solution over the last 12 months. 

It's very stable. Sometimes it gets a little slow, however, that might be a company issue. When it came to the internet the entire site wasn't that good. Sometimes you had too many people connecting and the company was using a lot of Google solutions. You noticed that when a lot of people are in virtual meetings, we would have internet connections affected.

I'm not sure about the scalability.

I don't know if you can use it in a Docker or if you can scale it in SQL and you can maintain the speed, or if you are talking about, for example, big data. The infrastructure of the company seemed to be weighed down, for example, when there were a lot of virtual meetings and it affected the internet. I can't speak to if this problem would also affect being able to scale the product.

I would describe technical support as good. It's always worked for me and therefore I have no complaints. 

I didn't handle the initial implementation. The company furnished all the equipment needed for me to work. They gave me the computer, which Red Hat was installed on. They just give me access and showed me where to access what I needed and where to put the ID and password. I didn't do anything.

Typically there are six people that are available for maintenance tasks. They're IT technicians.

SAP solutions are typically quite expensive.

I'm a partner and consultant. 

I'm not sure which version of the product I am on.

I'd advise new users that it's important to first find a solution that can understand the culture that's involved inside this solution. Sometimes people think that ERP software like SAP are magical things that you just install it and it makes life easier. It doesn't work like this. You need to have the culture, you have to have this knowledge. You need to understand how it works and how much it requires from you. It requires more than you think. It doesn't work like magic.

I'd rate the solution at a nine out of ten. It's very good, however, there's always room for improvement. 

We use it for database virtualization.

The main feature is that the processes are very flexible, they are able to be adapted to the business and their departments. The solution is very good and has covered all functional areas needed in this type of solution.

There could be better management for faster updates, last year there were some changes in India to the e-invoicing feature. During that time, there was a couple of updates that we had to wait until the release happened before we could do the implementation, this was a time we had to wait. They are pretty good at releasing updates but that time it was not the fastest.

I have been using the solution for a few months.

I have found the solution to be stable, it is very robust.

There is the ability to scale the solution by increasing capacity with no problem, it is very flexible. We have almost 34,000 users using the solution.

We had some issue with support in the past because they did not have enough availability. However, they have improved and now they are okay. 

Since we have been using the solution before we did not have any issues with the install. There were not any major complex operations. However, there were some challenges but we had the full documentation with us and it was not a problem. 

The price of the solution could be reduced, it is expensive. If they wanted to go into other industries and sectors the cost is on the higher side. They cannot go into each and every sector. If the cost was more reasonable, then it would be easy for them to enter more markets. This would be a disruptor in the industry because it would be used more often than other solutions, which would be good for the company.

I do recommend this solution but at the same time, it is expensive. The cost will not be able to be afforded by everyone such as medium and small scale businesses.

I rate SAP HANA an eight out of ten.

We use this solution to custom build features. We are customers of SAP HANA and I'm a solutions manager working for a retail company in Finland. 

The product handles high volumes very well and provides good integration. HANA has great databases and we're able to have a lot of custom-built features. I think this is the best solution for us given our high file volumes.

The SAP ERP processes are quite complex for us and it's a challenge. I don't like the presentation layer tools on the analytics side, it's too complex. I'd like to see a consistent analytic system as those tools and their capabilities are not easy to select. An alternative could be for them to offer the option of access to other solutions.

I think the solution is relatively stable but in some cases, it can depend on the service provider and their capabilities. We handle about 40 promoters, all in Finland and dealing with high volumes. Our market set is very high here.

I think it is highly scalable but it comes at a financial cost. We currently have around 1,000 users. 

We use the support when we need it but we have quite good capabilities ourselves. If we're having some challenges then it can take time to have them resolved or to find the root cause of the problem. We've had some ongoing challenges that have taken quite a while to resolve. 

If you have some experience, the initial setup is quite easy. 

We are always discussing ways to optimize memory usage and hence our licensing costs. The solution is quite expensive but we also get a lot of value-added because of the high level of integration. I think it's worth the money but it's a fine balance. 

I would recommend SAP HANA solution for ERP but not necessarily for analytics. There is no other solution that can provide the value added that we get from SAP, despite the challenges. 

I rate this solution nine out of 10.