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Technical manager at SAFE-SAS
Real User
Useful for real-time analytics, but the pricing could be better
Pros and Cons
  • "The solution is stable."
  • "The installation process could be more straightforward."

What is our primary use case?

We use this solution in conjunction with other prompted solutions primarily for real-time analytics.

What needs improvement?

The pricing on this product could be reduced, and the installation process could be more straightforward.

For how long have I used the solution?

We have been using the solution as integrators for about five years.

What do I think about the stability of the solution?

The solution is stable.

Buyer's Guide
SAP HANA
September 2025
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How are customer service and support?

I do not have any experience with customer service and support.

How was the initial setup?

The initial setup is not straightforward. It took us between seven and 15 days for deployment. We have over ten people using this solution in our organization.

What's my experience with pricing, setup cost, and licensing?

I am not sure about the licensing costs for this solution, but the feedback I have received is that it is expensive.

What other advice do I have?

I rate this solution an eight out of ten. It is a good product, but it is expensive.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Narasimhan Jayavel - PeerSpot reviewer
Associate Consultant at Emerging Alliance
Consultant
Reliable with good dashboards and helpful technical support
Pros and Cons
  • "It's user-friendly so long as you use it frequently."
  • "It's a complex initial setup."

What is most valuable?

The dashboard is great.

It's user-friendly so long as you use it frequently.

The product is stable.

You can scale the solution.

Technical support has been good.

What needs improvement?

Some production features are lacking. For example, we cannot see any dashboards in the production department. The generation of reports needs to be better. We have sales reports and yet no production reports.

It's a complex initial setup.

It can be an expensive solution.

For how long have I used the solution?

I've used the solution for six years.

What do I think about the stability of the solution?

The stability is very, very good. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The scalability is very good. It's very capable.

How are customer service and support?

I've used technical support in the past. They are good.

Which solution did I use previously and why did I switch?

I did not use a different solution. I use what my company uses in order to get reports.

How was the initial setup?

The initial setup is difficult and complex. It's very complex compared to SQL, for example.

The initial deployment took 15 days, however, nowadays, it takes one or two days. Mostly, I can complete it in one day.

What about the implementation team?

I'm a business consultant. I do implementations for various parts of my customers' organizations.

What's my experience with pricing, setup cost, and licensing?

The licensing is typically chared yearly. It was rather expensive.

What other advice do I have?

We deploy the solution mostly on-premises and sometimes on the cloud. When we use the cloud, we usually use the AWS cloud. 

I'd warn new users that it might be difficult the initial time they use it if they are changing their ERP, however,t it'll be very helpful in the future if they're using it frequently.

I'd rate the entire product an eight out of ten. There are other well-known ERPs, such as Salesforce, and companies expect to have the same features. However, not everything may be on SAP, and that's something they need to work on.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
SAP HANA
September 2025
Learn what your peers think about SAP HANA. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
869,832 professionals have used our research since 2012.
reviewer1784415 - PeerSpot reviewer
Manager of Government and Data Quality at a financial services firm with 1,001-5,000 employees
Real User
Flexible solution with good integration
Pros and Cons
  • "The most valuable features are the flexibility and the integration with other solutions in data quality."
  • "HANA could be improved by adding analytics and development models in the institution."

What is most valuable?

The most valuable features are the flexibility and the integration with other solutions in data quality.

What needs improvement?

HANA could be improved by adding analytics and development models in the institution.

For how long have I used the solution?

I've been using this solution for two or three months.

How are customer service and support?

The support is good and is available 24/7.

What other advice do I have?

I'd rate SAP HANA as nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1414206 - PeerSpot reviewer
SAP Basis Consultant at a energy/utilities company with 1,001-5,000 employees
Real User
Reliable, fast, stable, scalable, and innovative
Pros and Cons
  • "It is very stable and very innovative. You can integrate many applications with it."
  • "The worst thing about SAP HANA is the price; it's very expensive. The licensing cost, implementation cost, hosting cost, and appliance cost are all high."

What is our primary use case?

The internet of things, big data, and utilization of block chain will be possible with HANA.

What is most valuable?

It's a reliable and fast solution.

It is very stable and very innovative. You can integrate many applications with it.

What needs improvement?

The worst thing about SAP HANA is the price; it's very expensive. The licensing cost, implementation cost, hosting cost, and appliance cost are all high. 

For how long have I used the solution?

We've been using it for three years now.

It's a cloud-based solution.

What do I think about the stability of the solution?

It is a very stable solution.

What do I think about the scalability of the solution?

It's very scalable.

How are customer service and technical support?

The technical support has been fine.

Which solution did I use previously and why did I switch?

We were running SAP on Oracle, and then we switched to HANA.

How was the initial setup?

If it's a new installation, it is straightforward. However, if it's a migration from one system to a new system, it's not as straightforward as you might think it would be.

What about the implementation team?

We utilized around 30 technical and functional staff because we were leaving our legacy system behind and migrating to a new one. 

What's my experience with pricing, setup cost, and licensing?

We pay for a maintenance license, and the licensing cost is high. In general, it is a very expensive solution.

What other advice do I have?

This product covers almost everything, and it's scalable and very innovative. On a scale from one to ten, I would rate SAP HANA at nine.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Manager , SAP HANA Administrator at Tara Paints & Chemicals
Real User
Easy to manage, includes reporting and analytics, but priced high
Pros and Cons
  • "The solution is easy to manage enterprise resources and the reporting and analytics are including. It is good for company growth and all module are managed well."

    What is our primary use case?

    We are using this solution for enterprise resource planning.

    What is most valuable?

    The solution is easy to manage enterprise resources and the reporting and analytics are including. It is good for company growth and all module are managed well.

    For how long have I used the solution?

    I have been using this solution for approximately five years.

    What do I think about the stability of the solution?

    The solution is stable. I have not had any bugs or issues.

    What do I think about the scalability of the solution?

    We have over 50 people using the solution in my organization.

    How are customer service and technical support?

    The technical support is good.

    How was the initial setup?

    The initial setup is straightforward.

    What about the implementation team?

    We used an integrator for the implementation of the solution and we were satisfied.

    What's my experience with pricing, setup cost, and licensing?

    The price is high and could be a bit cheaper.

    What other advice do I have?

    I rate SAP HANA a six out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1494228 - PeerSpot reviewer
    Project Manager at a logistics company with 11-50 employees
    Real User
    Good reporting and analytics, but the performance and integration should be improved
    Pros and Cons
    • "Using this solution has given us better details for reporting and analytics."
    • "The performance and integration with other products are areas in need of improvement."

    What is our primary use case?

    We are using this product for IAM.

    How has it helped my organization?

    Using this solution has given us better details for reporting and analytics.

    What is most valuable?

    The most valuable feature is optimization.

    What needs improvement?

    The performance and integration with other products are areas in need of improvement.

    For how long have I used the solution?

    I have been working with SAP HANA for between three and four years.

    What do I think about the stability of the solution?

    The stability is okay.

    What do I think about the scalability of the solution?

    It scales well and we have had no trouble with it.

    How are customer service and technical support?

    The technical support is good.

    How was the initial setup?

    The deployment was straightforward.

    What about the implementation team?

    We had assistance from an SAP partner for deployment.

    What's my experience with pricing, setup cost, and licensing?

    The price of this product is good.

    What other advice do I have?

    I would rate this solution a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. partner
    PeerSpot user
    reviewer1489158 - PeerSpot reviewer
    Datawarehouse Lead | Data Engineer at a manufacturing company with 1,001-5,000 employees
    Real User
    Operates well, good functionality and usability
    Pros and Cons
    • "The solution operates well."
    • "I would have rated the solution higher if this version was not missing some key features the newer version has."

    What is most valuable?

    The solution operates well. I had no problems with the functionality.

    What needs improvement?

    The current version we are using is lacking some unique features, we are upgrading to the newer version of this solution that has these features, S4 HANA.

    What other advice do I have?

    I would have rated the solution higher if this version was not missing some key features the newer version has. We are going to continue to use the solution.

    I rate SAP HANA an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user1447296 - PeerSpot reviewer
    Java Software Engineer at a tech services company with 10,001+ employees
    Real User
    Has good stability and an easy setup
    Pros and Cons
    • "The initial setup is straightforward. It usually takes around eight months but it depends on a customer's requirements. We can spend a month or two customizing."
    • "SAP HANA is not strong like Oracle when it comes to finance. They are only strong with the logistic business project."

    What needs improvement?

    Compared to Oracle, the licensing could be better. 

    SAP HANA is not strong like Oracle when it comes to finance. They are only strong with the logistic business project.

    For how long have I used the solution?

    I have around 12 years of experience implementing SAP HANA. 

    What do I think about the stability of the solution?

    It is stable.

    What do I think about the scalability of the solution?

    It depends on the enterprise, but the average enterprise has 20 employees. They buy two accounts to use the SAP S4HANA. It means that on average the enterprise will buy 20% to buy the license.

    How are customer service and technical support?

    So far technical support is good. If we have any problem that a local partner cannot resolve for the customer, they will write to SAP and support will help fix the problem.

    How was the initial setup?

    The initial setup is straightforward. It usually takes around eight months but it depends on a customer's requirements. We can spend a month or two customizing. 

    What's my experience with pricing, setup cost, and licensing?

    The SAP license fee is more expensive than other solutions like Oracle or Microsoft Dynamics.

    What other advice do I have?

    I would rate SAP HANA a nine out of ten. Not a ten because of the price. 

    Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
    PeerSpot user
    Buyer's Guide
    Download our free SAP HANA Report and get advice and tips from experienced pros sharing their opinions.
    Updated: September 2025
    Buyer's Guide
    Download our free SAP HANA Report and get advice and tips from experienced pros sharing their opinions.