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Independent Consultant at Bosch&Cia
Real User
Great documentation, a good interface, and simple to implement
Pros and Cons
  • "The UX experience is very good."
  • "The relationship with a partner that sells SAP could be better. We depend much more on our own development, and the partner is for selling us the solutions, so we need them to be able to supply help and answers. The partner isn't very helpful, and we have to rely on our own knowledge and research."

What is our primary use case?

SAP Business One works with SQL or HANA. My experience in HANA is configuring and administrating the database. We will also use it for the virtualization of all of our machines. 

We use SAP Business One and HANA as they have the same platform and databases.

How has it helped my organization?

It is in the internal control system and with the most important decisions for the management of the enterprise, the process of decision-making. We are much more able to analyze the information we get from the software and analyze why it works and whether it's good or bad. It also assisted us with internal control.

What is most valuable?

The solution has a pure interface. The UX is very good. That's the most significant feature.

Working with KPIs and ERP is easy.

There is too much documentation, and SAP has open SAP courses that are very useful. It depends a lot on what I, as a consultant, am interested in. 

When you understand the software, the setup is simple. 

It is stable.

The product scales well. 

What needs improvement?

Perhaps the access to learning could be improved, although it is also very good right now. 

The relationship with a partner that sells SAP could be better. We depend much more on our own development, and the partner is for selling us the solutions, so we need them to be able to supply help and answers. The partner isn't very helpful, and we have to rely on our own knowledge and research.

It could use more organizational functionality. for example, treating and analyzing stock items. I have to work a lot to organize the information, the articles, groups, subgroups, families, and so on. 

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SAP HANA
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For how long have I used the solution?

I've been using the solution for ten years.

What do I think about the stability of the solution?

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The product is scalable.

How are customer service and support?

Technical support is good, and a lot of useful documentation is available. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup isn't too hard if you know SAP software. 

In an enterprise with 150 end users, you might need two to three people to deploy the solution. 

What was our ROI?

I don't measure the ROI. With all the processes and changes in business it isn't easy, and we don't pay much attention to that.

What other advice do I have?

I am a client as well as a consultant. In both enterprises that I am responsible for, we bought SAP Business One for HANA.

We are in the process of installing HANA 2.0. 

It's a good investment. 

I'd rate the solution ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Kalam Basha Angadi - PeerSpot reviewer
SAP Solution Architect at a tech services company with 201-500 employees
Reseller
An advanced database tool that is easy to install and straightforward to use, but lacks tools to aid legacy data migration
Pros and Cons
  • "We appreciate that the current, redesigned version of this solution that is much more straightforward for new users, and has been well thought out with industry best practice standards in mind."
  • "While new users to this solution have the benefit of the new design, existing ERP users may experience issues with migrating legacy data. We would like to see development of ready-made tools that allow for easy mapping when upgrading."

What is our primary use case?

This solution is an advanced, analytical database, which supports in-memory computing.

What is most valuable?

We appreciate that the current, redesigned version of this solution that is much more straightforward for new users, and has been well thought out with industry best practice standards in mind.

What needs improvement?

While new users to this solution have the benefit of the new design, existing ERP users may experience issues with migrating legacy data.  We would like to see development of ready-made tools that allow for easy mapping when upgrading.

There is an issue with the programming language that has been introduced in the latest updates to the product, as it does not match the language originally used to develop the solution. We would like to have development tools included as a feature of the solution to help with this.

Also, this product has seen a large amount of new features added over the last few versions, and we would like the focus to be on improving those before more functionality is added.

For how long have I used the solution?

We have been using this solution for more than five years.

What do I think about the stability of the solution?

This is a stable solution in our experience. However, current ECC users may experience issues with performance.

What do I think about the scalability of the solution?

The cloud-based versions of this solution is auto-scalable, which is easy to initiate.

How are customer service and support?

We have found that the support for this solution is a little inconsistent, particularly with the regular introduction of new functionality, which doesn't allow the technical teams time to become fully acquainted with the tools they need to support.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup for this solution is straightforward as it is all automated. The setup is also easy, except for issues with migrating legacy data.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner / Reseller
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SAP HANA
October 2025
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872,869 professionals have used our research since 2012.
Country Manager - Saudi Arabia at Misr Commercial Services Ltd
Real User
Top 20
Good integration capabilities, easy to implement, and reliable
Pros and Cons
  • "When we upgraded, we received more functions or more features."
  • "The pricing could be better."

What is our primary use case?

We use it in order-placing and in the IBD integration, integrated business planning for forecast, and demand planning. I'm working in the sales and operation department. I'm not working in finance or production. Maybe the other teams are using it differently, or they're using different modules, however, for us at sales and operation, we are using it to place orders, developer CAST, track reports, and ensure accuracy.

How has it helped my organization?

It's made everything faster. The best thing we have is a faster operation. Even the reports are being generated very fast versus before. Before, we used to have an older version of SAP, and once we migrated or upgraded the old system to the current system, the speed of the work totally changed.

What is most valuable?

The integration is quite good. It's like an add-on in which we add the tools we need, like Excel. 

We're not using the interface with SAP HANA itself. However, we're using a remote access link which we access via the web, and we are also using an add-on, which is installed in our Microsoft Excel program. Therefore, we are not particularly using the SAP HANA environment. We don't have this desktop interface in front of us. As far as I know, this is the engine behind all our work.

The setup is easy.

When we upgraded, we received more functions or more features. I am not aware of all of them; however, I've received positive feedback from the users in our company.

It's a stable product.

The solution scales well. 

What needs improvement?

The pricing could be better. Finding the solution or adding some additional features that are customized for what we need is difficult. It costs a lot of money. For example, our office has SAP HANA, and the Saudi distributor has SAP, or at least, another version. We are trying now to integrate the two systems together. However, the cost is too much. We'd like to see more integration capabilities.

It does take a while to set up.

For how long have I used the solution?

I've been using the solution for a year and a half. 

What do I think about the stability of the solution?

The solution is reliable and quite stable. The performance is good. There are no bogs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

It can scale. 

We have about 2,500 employees. Not everyone is using it. Some are in the factory, and some are in the office. Some are at specific branches. We are an international multinational company, our head office is in Italy, and we have branches worldwide.

How are customer service and support?

We haven't had any critical issues. However, we have received good support overall. We haven't really dealt with any downtime. It's very rare. It might have only happened once. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Currently, we are doing some integration between SAP and some other tools like Power BI and Tableau. We have some customized solutions developed in-house. We used to use an older version of SAP and upgraded it. 

When I worked at a different company, I used to work with Dynamic Business Solutions, not SAP HANA.

How was the initial setup?

It was an easy setup. That said, the implementation takes some time. They spent two or three months just developing the requirements and they gathered from us what we need to do. Then they implement it in two or three months. I don't know if this is a long period or a short period, however, that is how long it took for us. 

I'm not sure how deployment and maintenance are handled. I'm not sure how many people are involved in those aspects of the product. 

What about the implementation team?

We invited a third party to do the implementation. 

Our team did the wishlist, the comments, and we shared it with a third party, and this third party came on-site, and they finished the job.

What was our ROI?

I'm not sure of the exact numbers surrounding ROI. They may have done a study and chosen the solution based on ROI. However, I was not a part of that process. 

What's my experience with pricing, setup cost, and licensing?

We are spending about 20,000 to 30,000 euros on the solution. It is a one-time implementation. To integrate everything and do the gap analysis, and then implement all of that as per our requirements, that cost us too much money.

What other advice do I have?

We're a potential SAP partner. 

We are using SAP HANA in Italy. We're using the latest version there. That said, in Saudi Arabia, we are not using SAP HANA. They're using the older version.

We have remote access. 

I'd recommend the solution to others. SAP is a very powerful tool.

I would rate it nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1135761 - PeerSpot reviewer
Sr Advisory Technical Specialist at IBM
Consultant
Has a good modeling feature and integrates well with third-party systems
Pros and Cons
  • "The feature I found most valuable in SAP HANA is modeling. I also like that the solution has good integration and you can integrate it with any system, even third-party systems."
  • "Ease of use could be improved in SAP HANA. I like SAP because SAP solutions can be used by anyone, which means even laymen can start working on SAP tools, but in SAP HANA modeling, you'll need to know some other technologies and sequel scripting, and you need a separate skillset, so if you don't have the skillset, you won't be able to work on SAP HANA. Making SAP HANA low-code would make it even better."

What is our primary use case?

We use SAP HANA as the source of SAP or SAP S/4HANA. We don't have a BW system in between, so we assess data from SAP HANA DB, and we use HANA data models in the HANA database and consume those into SAP.

What is most valuable?

The feature I found most valuable in SAP HANA is modeling. I also like that the solution has good integration and you can integrate it with any system, even third-party systems.

What needs improvement?

Ease of use could be improved in SAP HANA. I like SAP because SAP solutions can be used by anyone, which means even laymen can start working on SAP tools, but in SAP HANA modeling, you'll need to know some other technologies and sequel scripting, and you need a separate skillset, so if you don't have the skillset, you won't be able to work on SAP HANA. Making SAP HANA low-code would make it even better.

For how long have I used the solution?

I've been using SAP HANA for two years.

What do I think about the stability of the solution?

SAP HANA is a stable solution.

What do I think about the scalability of the solution?

SAP HANA is a scalable solution.

How are customer service and support?

I find the technical support for SAP HANA pretty good because if you have any issues, the team responds to you very quickly.

How was the initial setup?

The initial setup for SAP HANA was straightforward. I don't have information on how long it took to deploy the solution because I wasn't in charge of the deployment.

What's my experience with pricing, setup cost, and licensing?

I have no information on SAP HANA licensing costs.

What other advice do I have?

More than three hundred people use SAP HANA within my organization.

At the moment, there's no plan to increase usage for SAP HANA.

My company does system patching every quarter, so there's no issue with maintaining the solution.

I would recommend SAP HANA to others who want to start using it.

My rating for the solution is eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultant at a tech vendor with 10,001+ employees
Real User
Is stable and scalable, and certain functions have good performance
Pros and Cons
  • "Some functions have good performance."
  • "I would like more technical documentation. I would like it to be easier to find online help or have a better launch-based service. SAP has a lot of functions, so we need more best practices and more detailed documentation on industry solutions. For example, it would be good to have documentation on why a certain process needs to be set up and which kinds of configurations need to be set up."

What is most valuable?

Some functions have good performance.

What needs improvement?

I think a lot of areas need improvement. There seem to be a lot of requirements.
In Taiwan, we have a general universal invoice system in our government, and we need more support for this.

I would like more technical documentation. I would like it to be easier to find online help or have a better launch-based service.

SAP has a lot of functions, so we need more best practices and more detailed documentation on industry solutions. For example, it would be good to have documentation on why a certain process needs to be set up and which kinds of configurations need to be set up.

Before SAP HANA releases the next update, they need to run more internal tests.

For how long have I used the solution?

I've been using it since 2016.

What do I think about the stability of the solution?

The 2020 version is stable.

What do I think about the scalability of the solution?

It is scalable. We have more than 100 people using SAP HANA. Most of them are developers and consultants.

How are customer service and support?

Technical support has been more helpful than before but still need improvement.

How was the initial setup?

The initial setup proceeds better when best practices are followed. It can take more than a week to implement the system.

We have one team that handles the maintenance of the solution.

What about the implementation team?

We used an in-house team for the deployment.

What other advice do I have?

On the basis of my experience, SAP HANA is better than other solutions.

I would recommend SAP HANA, and on a scale from one to ten, I would give it a rating of eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Pierre CAHAY - PeerSpot reviewer
Senior Manager at Deloitte
Real User
Top 5Leaderboard
Multi-layered solution with good scalability, but lacking in feedback availability
Pros and Cons
  • "We have found that the Fiori Apps are particularly good."
  • "I would like to see improvement on the feedback from the road-map; it is currently extremely hard to get insight in this area."

What is our primary use case?

We are currently using the solution for planning, sourcing, and ordering from a contract perspective.

What is most valuable?

We have found that the Fiori Apps are particularly good.

What needs improvement?

I would like to see improvement on the feedback from the road-map; it is currently extremely hard to get insight in this area.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

The stability of this solution is extremely good.

What do I think about the scalability of the solution?

We have found it to be extremely scalable.

How was the initial setup?

The initial setup was complex, but this was due to the nature of the current project which is large and complex. However, for smaller projects, it has been more straightforward.

What about the implementation team?

The implementation was carried out in-house, and we also implement the solution for our customers.

What's my experience with pricing, setup cost, and licensing?

The price of licensing is dependent on the size of the project, however, we have found that there is scope to negotiate the cost.

If the solution is implemented on-premises there may be some extra costs for hosting etc.

What other advice do I have?

I would rate this solution as a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1876326 - PeerSpot reviewer
Manager, Development, SAP Solutions at a retailer with 1,001-5,000 employees
Real User
Copes very well with high volumes and provides good integration
Pros and Cons
  • "The product handles high volumes very well and provides good integration."
  • "The SAP ERP processes are quite complex and it can be challenging."

What is our primary use case?

We use this solution to custom build features. We are customers of SAP HANA and I'm a solutions manager working for a retail company in Finland. 

What is most valuable?

The product handles high volumes very well and provides good integration. HANA has great databases and we're able to have a lot of custom-built features. I think this is the best solution for us given our high file volumes.

What needs improvement?

The SAP ERP processes are quite complex for us and it's a challenge. I don't like the presentation layer tools on the analytics side, it's too complex. I'd like to see a consistent analytic system as those tools and their capabilities are not easy to select. An alternative could be for them to offer the option of access to other solutions.

What do I think about the stability of the solution?

I think the solution is relatively stable but in some cases, it can depend on the service provider and their capabilities. We handle about 40 promoters, all in Finland and dealing with high volumes. Our market set is very high here.

What do I think about the scalability of the solution?

I think it is highly scalable but it comes at a financial cost. We currently have around 1,000 users. 

How are customer service and support?

We use the support when we need it but we have quite good capabilities ourselves. If we're having some challenges then it can take time to have them resolved or to find the root cause of the problem. We've had some ongoing challenges that have taken quite a while to resolve. 

How was the initial setup?

If you have some experience, the initial setup is quite easy. 

What's my experience with pricing, setup cost, and licensing?

We are always discussing ways to optimize memory usage and hence our licensing costs. The solution is quite expensive but we also get a lot of value-added because of the high level of integration. I think it's worth the money but it's a fine balance. 

What other advice do I have?

I would recommend SAP HANA solution for ERP but not necessarily for analytics. There is no other solution that can provide the value added that we get from SAP, despite the challenges. 

I rate this solution nine out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Architect at Ernst & Young
Real User
Excellent in-memory database that boosts performance
Pros and Cons
  • "The in-memory database is excellent."
  • "The product lacks some flexibility in its settings and configurations."

What is our primary use case?

I have customers who work with SAP, and I carried out performance research for them, comparing the different parameters of SAP HANA. The solution is generally used for data warehousing. 

What is most valuable?

I think the in-memory database is excellent as it boosts performance. 

What needs improvement?

The product lacks some flexibility in its settings and configurations.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The product is quite scalable.

How was the initial setup?

I don't think the initial setup is too complex. Obviously it's not easy because SAP HANA is a complex system, so it's somewhere in the middle.

What's my experience with pricing, setup cost, and licensing?

Licensing costs are quite expensive for the Ukraine but there is a range of different purchasing models so it's flexible in that sense. For a small enterprise, the costs might seem unreasonably high.

What other advice do I have?

I rate this solution eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free SAP HANA Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
Buyer's Guide
Download our free SAP HANA Report and get advice and tips from experienced pros sharing their opinions.