Ruckus Wireless Primary Use Case

Sachin Vinay - PeerSpot reviewer
Network Administrator at Amrita

We have an enterprise wireless solution with multiple vendor access points deployed across buildings and have implemented 802.1x authentication with dynamic VLANs. We have more than 100 Ruckus devices with Wpa2 enterprise authentication mode, and requests are getting authenticated from our NPS server.

Our classrooms are equipped with 4*4 Mimo Wi-Fi 6 technology-based Ruckus access points that will handle more than 80 high bandwidth clients at the same time. Moreover, our meeting rooms are also equipped with 2*2 Mimo models that easily handle high bandwidth applications.

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EmadAttia - PeerSpot reviewer
IT Manager at Oberoi

We use the product for internet connection. We use it for Wi-Fi coverage in our restaurants, bars, and lobbies. It handles high-density environments well. Some of our restaurants have 300 to 500 people. It’s the same in the bars and lobbies.

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Xander Janse Van Rensburg - PeerSpot reviewer
Head Of Technical Services at Emtelle

Ruckus Unleashed is a network solution capable of supporting up to 128 access points without the need for a controller. It offers basic networking features and can operate in a mesh topology, though it doesn't have to be mesh. On the other hand, Ruckus Virtual SmartZone is a more comprehensive and feature-rich product. It provides advanced functionalities such as 802.1X access authentication, AAA authentication, guest login integration with social media platforms, AP and switch management, among others. 

We deploy our solutions in various environments, including education, hospitality, and shopping centers. Our services cover a wide range of sectors, excluding domestic deployments. We rarely engage in domestic deployments due to the relatively higher overhead and support demands compared to enterprise environments, making it less viable for us.

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Buyer's Guide
Ruckus Wireless
March 2024
Learn what your peers think about Ruckus Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.
TC
Systems Engineer at JUHSD

We started rolling out Ruckus access points about eight years ago, but it was a very small deployment. We only had about 15 or 20 devices, and later on, we did a bond measure upgrade to basically go and expand that to having one per classroom and a few in the common areas such as cafeteria, gyms, and stuff like that. The idea was that we were going to put on-premises one-to-one, which is like putting a Chrome cart of 35 devices in each classroom. We wanted to be able to have the ability to have high-density wireless in the school district and up to possibly 80 devices per room because we were thinking of BYOD and devices that we already have. Generally, it was to be used for just normal day-to-day access to the network and internet.

We now have about 350 WAPs. Half of them have been installed over three years, and the other half are probably installed just under three years. We did a switch refresh in 2015, and we went with Brocade to replace our aging Cisco equipment, which was probably 20 years old. So, that's what we have right now. 

We are basically using the latest version of SmartZone. We are up to date on that. Unfortunately, about 98 of our wireless access points are now considered end-of-service. They don't support the newer boot code, so we had to create a separate zone. They are on a kind of legacy firmware that is probably about five or six versions back. Our other zone has the latest AP firmware. They basically have separate firmware. They are basically doing a firmware for the controller and then a firmware for the APs. You could even elect to have different firmwares per AP.

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Shin Lee - PeerSpot reviewer
Director at KCTV Jeju

We use it for public Wi-Fi services.

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TK
Technical manager at Djamboree

I mostly use this solution for Office Wi-Fi, but also for hotspots.

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BT
Director of IT at a manufacturing company with 1,001-5,000 employees

We have Ruckus ZoneDirectors and WAPs in all of our facilities. We have one ZoneDirector 1200 and three ZoneDirector 3000s spread across our facilities geographically, all running the latest firmware (10.1.1.0 Build 26). The ZoneDirectors are controlling a total of 48 WAPs.

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HH
Coordinator of the IT Department at College Notre-Dame

My organization is a college, so we just want to make sure we have a reliable Wi-Fi connection for the students.

We are using the latest version of Ruckus. It is deployed on-premise.

Right now, there are over 2,000 people using this solution.

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JA
CEO at Baconmill

Ruckus Wireless is used in high-density environments, such as theaters, meeting rooms, and city centers where there is a lot of interference from other wireless networks.

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AE
Director General at INNOVAR IT SAS

We have two customers where we implemented on-premises solutions with Ruckus Wireless, making use of Ruckus Unleashed and access point models R510, R610, and R320. 

Our one customer is a small-medium business and they have 50 to 100 employees, and the most recent solution that we implemented was for a government client where we installed 17 access points.

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BS
Director Of Technical Operations at GT Church

We are a big church, so we have to cover a 100,000 square foot building plus another 3,000 square foot building. We have Ruckus Wireless in two locations. We are on Zone Director 1200.

Our other office is running over a VPN, so it keeps connected to the Zone Director via VPN for any information that is needed, but it still works. The nice part is that they work on the internet connection that is local to the office that they are in. They work independently. Nothing comes through the controller. They just use the controller to authenticate and know what is going on with the unit.

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TB
Solutions Architect at Golden West Technologies

We primarily use the solution for its performance, compatibility, and general capabilities. We do a lot of schools, colleges, large civic centers, large arenas, etc. That kind of stuff. We know how to deploy this so that the clients get great client connectivity.

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TB
Solutions Architect at Golden West Technologies

We primarily use the solution for its performance, compatibility, and capability.

We do a lot of schools, some colleges, large civic centers, large arenas, that kind of stuff. We know how to deploy this so that they get great client connectivity and have easy guest onboarding. We can onboard guests really easily. Each guest that connects has a pre-shared key that they get. They're all unique. We have some great control over guest traffic, and great control over say, corporate traffic. We control how much bandwidth a guest user gets versus a corporate user, and who gets priority on the network.

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DT
Networks Manager at a manufacturing company with 10,001+ employees

I use Ruckus Wireless to provide it as a service in residential areas.

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MY
General Manager at InfoMed Technologies PLC

The solution is used for wireless connectivity. It's excellent for internet access. 

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Nagendra C - PeerSpot reviewer
Head IT at N Rangarao and Sons Pvt Ltd

We primarily use the solution for wireless access points. 

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TB
Owner at SmartBiz Incubated LLP

I am using Ruckus Wireless for networking. Our company provides an e-commerce platform, which includes a workspace. We have a franchise in Pakistan that enables e-commerce. Currently, we have 70 access points on one floor and 40 on another floor, and we do not anticipate any issues with the network.

We are using the standard model.

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JO
IT Project Manager at SITWIFI

Our clients use this solution for hotel and restaurant management, stadium management, and other forms of retail — typically for large environments. Still, for clients that don't have the resources for this type of hardware, we are looking for a cheaper solution or another enterprise-level access point.

Our clients are typically large businesses. They consist of a lot of major hotels; they all require huge deployments. We're talking hundreds, if not thousands of users. 

We have access points with EOL (end of life) — actually, they are working very well nowadays. Still, with the new technology, we need to improve these agreements because the new data rates need to be parallel with the new technology. That's the only reason the old access points are working so well.

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Iqbal Haider - PeerSpot reviewer
Network Engineer at Supernet Pvt Limited

Our clients use Ruckus as a controller base in active-active mode or active-passive mode depending on their needs. We work primarily with universities that have over 30,000 users. 

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Mahmoud Hilwani - PeerSpot reviewer
Board Member at SevenGate

We are an integrator working primarily with government healthcare providers and clients in the education sector. We have multiple deployment modes, including on-premise, direct permission, and layer-to-layer. We have also cloud-based and virtual deployment.

Wireless is an essential technology these days. People use it on their phones or tablets. It works for many clients and numerous number of employees in different locations and in centralized board as well.

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GK
Owner at DIGITAL HORIZON

We are using it for hospitality and private companies. I have a private cloud server acting as a controller, and I also have it on-premises for some of the clients. Some of the clients also have it in the Unleashed mode, and they're using the embedded controller on the access point.

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D6B8 - PeerSpot reviewer
District Technology at INDEPENDENT SCHOOL DISTRICT 196

Ruckus has been deployed in our most demanding site, which has roughly 3400 associated clients per day. We are also leveraging Cloudpath to provide the WISPr guest portal with MAC authentication.

It should be noted that this site was previously serviced by another vendor. Due to the demands of wireless and the inability for the other vendor's deployment to meet our needs, we switched to Ruckus. It's been rock-solid since the implementation.

More recently we have moved our initial deployment to our elementary buildings. We have Ruckus implemented in about 25 sites currently.

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SA
Director Of Information Communication Technology at Dire dawa University

We use Ruckus Wireless for network security.

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PS
Independent Consultant - Wireless

I primarily use the solution for pretty much everything worked-related and for e-commerce and studying. 

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JJ
Information Technology Manager with 201-500 employees

We are a Credit Union with over 100 employees. We utilize the Ruckus Virtual SmartZone appliance and about 25 R600 access points to provide a secure wireless solution across five branch locations. The Ruckus solution is used as a guest network for third-party vendors while onsite, as well as by staff members to access corporate data.

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GL
Information Technology Consultant at a educational organization with 51-200 employees

I work for a small school. In fact, I've worked with two separate schools with different administrations and they both had Ruckus — they both had the same equipment. There's probably one controller and maybe six, seven, eight access points.

We're running teacher PCs, might be about ten PCs on there, and then a bunch of student Chromebooks. We weren't one-to-one at the one school — they had carts they wheeled around. They might have had maybe 40 of them, but now they're one-to-one and they probably have a couple of hundred users — 200 to 300 users on there. The other school's been one-to-one, but it's a smaller school. They probably have a couple of hundred computers on the whole network — Chromebooks. That school's pretty much all Chromebooks.

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TR
Executive Director at a non-profit with 1-10 employees

We have an internal network in the house that we use it for. It all has access points all over.

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NT
Professional Engineer at Telone Zimbabwe (Pvt) Ltd

The solution is used for public Wi-Fi. The Wi-Fi solution provides internet connectivity in the public platform.

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JP
System engineer at Colourtex Ind Ltd

We primarily use the solution for our roaming users with laptops. 

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Kota Yashwanth - PeerSpot reviewer
Technical support engineer at VNextGen

Our primary use case for the solution is connecting customers easily with access points, which we deploy on-premises.

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IK
VAS Technician / Wireless Technician at a comms service provider with 1,001-5,000 employees

The system is used in reporting as a vital business tool for collecting, analyzing, parsing, presenting, and storing unprecedented

The solution automatically detects network anomalies. SmartCell Insight uses advanced machine learning algorithms to automatically establish a pattern of normal behavior for each network element. The system requires no input from IT. Its predictive analytics capability automatically detects anomalous behavior in network elements—helping you to proactively address issues that might affect service levels.

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ST
Vice President at a comms service provider with 51-200 employees

We are a solution provider and Ruckus is one of the wireless networking products that we implement for our customers. In this context, we are a managed service provider because after well sell the package, then deploy it, we manage it for them.

This is a full solution including Rucks Access Points, Rucks Switching, Ruckes Cloud Controller, and we have a point-to-point set up in these installations. It's multiple locations, but they're all pretty similar to each other.

As a managed service provider, we are a little different than a reseller. Our relationships are not with the companies that are selling us the equipment, it's more with our customers. So, we're trying to put ourselves in a position that we're making those decisions not based on a relationship with a vendor because those can change as technology changes. Today it might be Ruckus, tomorrow it could be Cisco Meraki. It's all based on customer needs and what they're looking for. Though, the vendor relationship is also important because, obviously, we need to support all of this stuff

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Helgi Baldvinsson - PeerSpot reviewer
Electrical Engineer at Mannvit

We use Ruckus Wireless for wireless network connectivity in a hotel.

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SM
Managing Director at Dataway

We are a reseller, our clients' use cases are quite broad but mainly focussed on SMB with multiple locations. A main office and satellite branches. This is where the cloud controller comes into its own.

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ML
Director of Product Management at a comms service provider with 5,001-10,000 employees

We are internet service providers. 

We use Ruckus in our business hotspot deployment. We sell to a customer who might have a coffee shop for example, and we would install one of the Ruckus access points so that they could deploy Wi-Fi to their patrons.

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PS
Managing Member at PJSSYSTEMS, LLC

I am an independent contractor and I work to set up and maintain wireless network systems. Ruckus Wireless is one of the solutions that I rely on.

I am working with a small school that has a Ruckus wireless system in place to provide service for mobile devices. In that site, we have the main controller and six or seven access points.

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BS
Director Of Technical Operations at GT Church

We are a church with an average weekend attendance of 3000. We use our Ruckus Wireless for our people to access the bible during services, as well as provide online access, etc. We use it daily for our staff of more than 50 users, as well as our Rock RMS Church Management System check-in (which we use iPads and some PCs for - most are WiFi).

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MashukThakur - PeerSpot reviewer
Senior Wireless Engineer at a tech services company with 501-1,000 employees

It is generally deployed in hotels and sometimes for VIP customers.

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Joshy Varghese - PeerSpot reviewer
Managing Director at Evenor Info Solutions Pvt Ltd

We use the solution internally and also help clients set up the product for their companies.

It's a frequency. They will provide the tool and stable wireless frequencies. 

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HC
Wireless Network Engineer at a insurance company with 51-200 employees

We are using Ruckus Wireless for different enterprise networks.

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AA
Senior Technician at Imply IT

We use the solution for our wireless network services.

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Hunter Huang - PeerSpot reviewer
Sales Engineer at a tech services company with 11-50 employees

My customers use Ruckus Wireless for computing, data transfer, and internet access.

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YS
Senior Network Engineer at a comms service provider with 51-200 employees

We primarily use the solution in order to provide public WiFi.

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AW
CIO at Vätterleden Invest AB

This product provides wireless access in our warehouse and the Office and for Guest.

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KR
President at AIC Partners

I am a Ruckus reseller and this wireless product is one that we provide for our customers.

My customers are all in industrial environments, so I have worked with a lot of different controller-based models. I primarily handle warehouse management and manufacturing, so these are installed in big warehouses, the oil sector, solar-powered Wi-Fi, and other businesses.

Many of the wireless devices are by vendors like Honeywell and Zebra. They are handheld units and the network packet size is small.

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RM
student at Westcon

I sell this solution to customers so that they can achieve their wired and wireless networking equipment and software tools to meet their needs. We are a networking company that focuses entirely on network solutions, such as switching, switch Layer 2, 3, Wi-Fi allowing access points, cloud and software products to mobile carriers, broadband service providers, and corporate enterprises. I sell to the hospitality industry. 

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it_user840210 - PeerSpot reviewer
President/Owner

We are a Ruckus Big Dog reseller. We sell and install into small retail shops that want to market their free public WiFi hotspot, manufacturing environments where new obstacles are constantly introduced, offices that need LAN-like WiFi, hotels, and event centers that need high capacity installations with 200-500 people per AP.

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EO
Integration Manager at Newcom

We are an integrator; our function is to sell Ruckus solutions to our clients and to implement the solution for them. It's a good solution for wireless WiFi connectivity.

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DC
ICT Manager/Systems Administrator at a university with 201-500 employees

It's a wireless LAN solution. We are a college. We've got staff, students, guests, and admin staff. We use it to provide wireless internet connectivity for the third category of users usually separated by SA5U. We're using it for bringing on devices as a means by which our students can onboard their devices.

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AB
Network Design Engineer at Comstar - Information Systems Associates Ltd.

We belong to the hotel industry. In the hotel itself, we have deployed WIFI fully throughout the establishment. So far, it is working perfectly.

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EO
Integration Manager at Newcom

We primarily use the solution for internal use for deployments.

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SI
Infrastructure Manager at HIT

We use it for WiFi in our company.

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MB
Founder, Director at a tech services company with 1-10 employees

Ruckus Wireless is used for networking and security. They have both cloud-based and on-premise controllers available. You often see this solution in the hospitality sector. 

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WA
Management Board Member and Network Engineer at NewLogics

Ruckus is very useful with hospitality. Actually, it's unique when it comes to hospitality and education, and high-use environments.

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DH
Head of IT Network Division at Panorinformatika

We use this solution for a variety of companies, including those in transportation and the government sector as well. It's used for wireless access. 

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MashukThakur - PeerSpot reviewer
Senior Wireless Engineer at a tech services company with 501-1,000 employees

We are an ISP and mobile operator. We provide customers with almost everything there is to do with wireless. I am also currently doing the whitepaper from our company.

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NM
Networking Engineer at a comms service provider with 1,001-5,000 employees

Ruckus Wireless was deployed almost four or five years ago for our Wi-Fi network, but we were not using it for our highest metric. We recently started using it for our internal network. We are using Ruckus Wireless for the metric that is connecting the top management to the internet.

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BW
Director of Applications Development at a manufacturing company with 501-1,000 employees

We use Ruckus Wireless to provide wireless access to our employees and our clients in our offices. It works fine.

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MT
Network Services Coordinator at a healthcare company with 10,001+ employees
  • Wireless platform for user and medical production devices throughout the enterprise
  • Also serves guests wirelessly.
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it_user842955 - PeerSpot reviewer
President at a tech services company with 1-10 employees

Mainly for large, residential home automation systems. 

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it_user841143 - PeerSpot reviewer
Works at a tech services company with 51-200 employees

We are using Ruckus Wireless in different Zomato corporate offices (restaurant search and discovery service). We are using ZoneDirector 1200 and ZoneDirector 3000 with ruckus APs (R600, R700, R300).

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VC
Analyst Programmer at a comms service provider with 1,001-5,000 employees

Our use case is for public Wifi. I'm a system integrator. 

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LK
Solutions Architect at a comms service provider with 11-50 employees

We recently proposed a Ruckus solution using Cisco switches, in our local area. We have a local network for Cisco switches that we can help implement, as well as wireless connectivity that we are proposing. For a better wifi experience, we proposed a Ruckus solution.

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JM
Ing Preventa (Sales Engineer IBW) at a comms service provider with 201-500 employees

We are a reseller and integrator. We use this solution when our clients have a lot of users or devices that need to be connected to one IP. We use it for a high capacity of connections.

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RK
Store Associate at a engineering company with 11-50 employees

Generally, customers look for wireless connectivity for their users and guests systems as well. Most of the customer feel comfortable with Ruckus due to the fact that they have SMS based authentication features and an OPB based authentication within the hardware.

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SP
Director Engineering & New Business at a comms service provider with 1-10 employees

We have different use cases for this solution. We deploy it for many of our customers in a variety of organizations including financial, manufacturing and retail. The use case depends on the needs of an organization. We are resellers. 

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IK
Wireless Technician at a tech services company with 51-200 employees

It's our enterprise hotspot solution. I think we have over 350 hotspots, and they all use Ruckus. They all come to a controller.

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NM
Networking Engineer at a comms service provider with 1,001-5,000 employees

We originally installed Ruckus for our public Wi-Fi, but we are now using it for our internal network. We had used it in the public Wi-Fi for at least three or four years before implementing it for our network, which was about three months ago.

Right now, we are using it for online connections and applications like Zoom and Google Meet.

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NB
Engineer - Network Security Operations at SLT Visioncom Pvt Ltd

My company sells wifi access points to enterprise customers. Customers need to manage the wifi controller separately. We are managing their Wifi router on their behalf. We provide internet connectivity through the router, the Wireless LAN.

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RJ
IT Manager at SIMPEXBPO

We use and deploy it to provide internet access to our corporate users, walk-in guests, and sites users.

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KH
Systems Engineer at a tech services company with 11-50 employees

SMB is what we have been using Ruckus for. We have a few clients with multiple buildings and/or larger campuses that this works great with. We have deployed the outdoor APs as well and they are solid devices, especially in our hot summers in Texas.

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WA
Management Board Member and Network Engineer at NewLogics

We are a solution provider and Ruckus Wireless is one of the products that we implement for our clients. We have clients in the banking sector, hospitality, education, and many others. 

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YS
Lead Presales at a tech services company with 1-10 employees

We primarily use the solution for wireless connectivity.

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MZ
Asst. Manager Technical at a tech services company with 11-50 employees

We are a distributor of Ruckus. We are actually maintaining their channel partner in the Pakistan region. Our business model is that we create partnerships where we are the retailer for Ruckus and the partners going to sell Ruckus to the end customer. We are actually the box mover for them. We act as a bridge between Ruckus and end customers.

We are box movers. We handle all the deployments in Pakistan, across industries including in the education sector, in the military sector, in health organizations, hospitality, etc. We cover every vertical. Whenever Ruckus is deployed, it goes through our channels. We are the ones who can provide the boxes to end customers. There are many use cases. Thousands of boxes are shipped from us and deployed in different market segments.

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FI
Project Manager at a tech services company with 11-50 employees

We are a system integrator and Ruckus Wireless is one of the products that we implement to assist our customers with providing Wi-Fi services.

Our customers are primarily in the hospitality industry, such as resorts. This solution allows them to provide Wi-Fi services to their staff and guests.

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FF
Senior Network Administrator with 1,001-5,000 employees

Our primary use case for this solution is in a higher education institution.

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MK
Managing Director at a tech vendor with 51-200 employees

We had to install it to some port areas and in some hospitals. In terms of mobility and reliability, we found these products are very good. Their downtime is really low.

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it_user840216 - PeerSpot reviewer
Works at a training & coaching company with 501-1,000 employees

I was an executive with a managed services company specializing in high density WiFi deployments. We designed, installed, and managed wired and wireless networks primarily in student housing environments. This included apartment style housing and dormitory housing. Many of our installations were cinder block and steel constructions with known WiFi inhibitors.

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VC
Analyst Programmer at a comms service provider with 1,001-5,000 employees

I'm an analyst programmer and we're partners with Ruckus. 

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it_user817887 - PeerSpot reviewer
Lead Consultant with 1,001-5,000 employees

We are in the wireless ISP business. Among others, we deploy Ruckus Wireless equipment on several sites of our backbone and backhaul network. Performance and quality of Ruckus Wireless APs and switches is more than satisfying.   

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WW
DevOps System Engineer at Monash University

We use it as a telecom solution and for the wireless requirements of a government hospital. 

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KG
CEO at Comutaz Systems Limited

Our primary use case for this soluton is for AP. I'm the CEO of the company. 

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JJ
Presales & Project Engineer at a tech services company with 11-50 employees

It is helpful with our performance and keeping the client connected with the axis point. The connectivity of the product is amazing. 

View full review »
Buyer's Guide
Ruckus Wireless
March 2024
Learn what your peers think about Ruckus Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.