it_user186294 - PeerSpot reviewer
Storage and Backup Engineer at a healthcare company with 501-1,000 employees
Vendor
A valuable feature is the data reduction capabilities but scalability could be improved

What is most valuable?

The features of this product that are most valuable include the data reduction capabilities. Being able to write and read data at incredibly high rates of speed and reduce the footprint of your data by three to four times at least is invaluable. Also the ability to clone and snapshot the data with little to no additional size impact. In the database world this function has quickly become a must have and not just a nice option.

How has it helped my organization?

The organization in which the product is deployed had many instances of the cache databases. There were instances in production, backup, test, development and others. There were then copies of copies. There were updates to databases and refreshes, as well as exports for reporting. There were more than 20 instances of the same data that existed in production. The space reduction and cloning capabilities alone resulted in major cost and administrative overhead reductions across the board. That doesn’t even account for the ability to reduce RPO/RTO to very low expected time frames.

What needs improvement?

The overall scalability for this product could be improved as well as having a single console to management multiple arrays. The scale is constantly being addressed as SSD drives get larger so will the overall capabilities of the arrays.

For how long have I used the solution?

I have used this solution for less than a year from POC to production deployment. [Pure Storage FA-420 and (2)FA450 array.]

Buyer's Guide
Pure Storage FlashArray
April 2024
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,924 professionals have used our research since 2012.

What was my experience with deployment of the solution?

There were no issues during the initial deployment of the array.

What do I think about the stability of the solution?

There have been no issues at all with stability. The only issue was on our side, procedurally - how we did our zoning needed to be modified. Instead of zoning in groups of hosts we needed to do individual zones for each host to the arrays separately. This had nothing to do with the array though.

What do I think about the scalability of the solution?

There have been no issues at this point. There has not been a need to scale yet, however the scale prior to deployment was more than sufficient.

How are customer service and support?

Customer Service:

Customer service has been outstanding. During the HA testing in the POC period we had people contacting us to verify that status of the array before we had completed the testing phase. They are thorough and capable.

Technical Support:

Implementation was flawless and any remote support they handled any questions we had with ease. There really haven’t been issues of any nature that required much technical savvy though.

Which solution did I use previously and why did I switch?

We had not previously used an all flash array. We POC’d the next best competitor, but feature wise, overall system stability and space reduction numbers made it so that Pure was the clear leader.

How was the initial setup?

It took about an hour to get multiple arrays installed and deployed. They were incredibly easy to setup and even easier to get online and provision storage.

What about the implementation team?

We implemented through a vendor, but the manufacturer did the actual installation. There were no PS hours incurred for the installation from the vendor.

Which other solutions did I evaluate?

We evaluated through technology research: Whiptail, SolidFire, XtremIO and Pure Storage. Ultimately we POC’d XtremIO and Pure Storage.

What other advice do I have?

Definitely take the time to perform a POC. There are multiple players in this market right now that have good offerings and specific environments are very different. Also, don’t get sucked into the IO race. At the end of the day, the number of thousands of IO didn’t really have that much impact on our product, because minimum IO reqs were far below anything, any of the arrays advertise and produce. Also, just because an array can do a million IOPs doesn’t mean it is the right fit for your environment.

This storage has to be the most well thought out and effective storage that I have had the privilege to work with.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user326337 - PeerSpot reviewer
it_user326337Customer Success Manager at PeerSpot
Consultant

What makes the storage-capabilities in Pure Storage unique to the alternative options?

Project Manager at WFSFAA
Real User
Reliable, easy to install and scalable
Pros and Cons
  • "The all-flash disc is the most valuable feature of this solution."
  • "The price should be lower."

What is most valuable?

The all-flash disc is the most valuable feature of this solution.

What needs improvement?

The price should be lower.

For how long have I used the solution?

I have been working with Pure Storage FlashArray for one year.

What do I think about the stability of the solution?

Pure Storage FlashArray is a stable solution.

What do I think about the scalability of the solution?

It is a scalable product, but not for our needs.

This solution is used by 100 people in our organization.

How are customer service and support?

I have not contacted technical support.

My main point of contact has been the reseller.

How was the initial setup?

The initial setup is straightforward. It is easy to install.

The installation takes one or two days.

We have a team of three to maintain this solution.

What about the implementation team?

The reseller was able to assist us.

What's my experience with pricing, setup cost, and licensing?

The pricing is rather costly when compared to similar solutions.

There are no fees for licensing. The hardware is paid for only once.

What other advice do I have?

I would rate Pure Storage FlashArray an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Pure Storage FlashArray
April 2024
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,924 professionals have used our research since 2012.
Team Lead at a tech services company with 51-200 employees
Real User
A simple, reliable, and high-performance solution for hosting VMware workloads
Pros and Cons
  • "It is easy to deploy and it's all-flash, so it's very fast."
  • "As partners, we should have the option to download the software, rather than have to go back through Pure to obtain it."

What is our primary use case?

We are a system integrator and this is one of the solutions that we provide for our clients.

For our most recent customer, this solution is being used to host VMware workloads in an on-premises deployment.

How has it helped my organization?

Our customer has been able to migrate some of their cloud services back on-premises, which is of benefit because they were having some performance issues in the cloud.

What is most valuable?

The most valuable feature of this solution is its simplicity.

It is easy to deploy and it's all-flash, so it's very fast.

What needs improvement?

As partners, we should have the option to download the software, rather than have to go back through Pure to obtain it.

What do I think about the stability of the solution?

This solution seems to be fairly reliable. I haven't had any issues personally, or outages or anything of that nature.

What do I think about the scalability of the solution?

The flash array scales up well, but it doesn't really scale-out. I think that's more where Pure's FlashBlade comes into play. You'd have to replace it with the next model up controller, in order to scale.

How are customer service and technical support?

I haven't had much to do with technical support. Typically, we'll deploy it for our customer and hand it over, and then they'll manage it from there.

Which solution did I use previously and why did I switch?

Prior to this solution, our customer used Dell EMC, but there were several problems. They were not happy with it because of the performance of the array, and also the complexities around engaging the support teams. Their solution had also reached end-of-life, so they had to move to a new platform anyway. Ultimately, they wanted to move to something simpler than their existing platform, so they moved to Pure.

How was the initial setup?

This initial setup and deployment are pretty straightforward.

For the setup, it is very simple to populate the information. We had a workbook that was provided by Pure to give to the customer to gather all of the details. That made the implementation very straightforward.

The one thing that was a little bit annoying was the fact that we still had to come back through Pure to get the software. A lot of our other partners, we can just download it ourselves, and as long as we've got the process, we can go and do it ourselves. But, in this scenario, we still had to come back through Pure to actually get the software.

What about the implementation team?

We implement this solution for our customers. We are a partner and we're certified to do deployments.

What was our ROI?

I think that our customer has seen ROI because their existing solution was getting into extended maintenance, so it was costing a lot of money for that service. Also, with less time spent managing that old array, they had more time to do other things.

Which other solutions did I evaluate?

In addition to this solution, our customer considered another Dell EMC option, as well as one by Hitachi. They chose this because of the simplicity, and the fact that it is all-flash meant that they didn't have to worry about performance. 

What other advice do I have?

VMware benefits our IT organization because we are partners, so we deploy VMware services. It also helps our customers make their applications more readily available and reliable.

We are using the VMware plug-in for Pure. It's meant more rapid provisioning of volumes for VMware, and it gives the customer more visibility of the storage.

Both the ease of setup and the reliability of the array makes it quite simple to manage for the customer.

My advice to anybody who is researching this solution is to consider that things are changing a lot in the industry at the moment. So, obviously, looking for things that are going to take less time to manage, are easy to implement, and give a good return on investment are important success criteria.

I would rate this solution a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Chief Technology Officer at a healthcare company with 1,001-5,000 employees
Real User
Scalable and stable with a great footprint, provides us with a good ROI
Pros and Cons
  • "My rating of Pure Storage is a ten out of ten because of the price for performance and footprint - the overall value."
  • "There's always an opportunity for new feature functionality."

What is most valuable?

My rating of Pure Storage is a ten out of ten because of the price for performance and footprint - the overall value.

What needs improvement?

There's always an opportunity for new feature functionality. It's just a question of what that will be and what does the future look like?

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It's very much a stable product.

What do I think about the scalability of the solution?

It is absolutely scalable to our company's needs.

How are customer service and technical support?

We've used tech support and we have found it to be very favorable.

How was the initial setup?

The implementation process was seamless. It was very quick. It took less than a week to deploy.

What was our ROI?

The return on investment is good, very strong.

What's my experience with pricing, setup cost, and licensing?

In comparison to the competitors, Pure is very price-competitive for the future functionality that it provides.

Which other solutions did I evaluate?

We considered Dell EMC, we looked at Nutanix, Cohesity, IBM, HPE. We ran quite a bit of the gamut.

What other advice do I have?

I would absolutely recommend this product to a colleague. We have no regrets.

We have one person who administers it. We have about 9,000 employees and the IT department has about 300.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Systems Analyst at a government with 501-1,000 employees
Real User
Since we were able to afford to go all flash, we don't manage tiers, we're not moving data up, and we're not waiting for overnight cycles.
Pros and Cons
  • "They are quite responsive and our local team was pretty good."
  • "Because we were able to afford to go all flash, we don't manage the tiers, we're not moving data up, and we're not waiting for overnight cycles."

    What is our primary use case?

    VMware is currently our main use case because it dedupes really well.

    How has it helped my organization?

    Because we were able to afford to go all flash, we don't manage tiers, we're not moving data up, and we're not waiting for overnight cycles. 

    What is most valuable?

    Firstly, dedupe is the most valuable feature. Hands down. Simplifying storage is also a big win overall. As far as the monitoring with the latency goes, we're not monitoring the apps to see how they're doing at different periods, which saves us time. We're just setting thresholds, walking away, and waiting for emails if they're broken.

    What needs improvement?

    The big thing would be to simplify the compatibility to Openstack. The Openstack going into Nova works really well, but if Pure had a few more of those features that would be my win.

    For how long have I used the solution?

    Less than one year.

    What do I think about the stability of the solution?

    It's been rock solid.

    What do I think about the scalability of the solution?

    So far it seems good.

    How is customer service and technical support?

    We've used them a few times, mainly with upgrades. They are quite responsive and our local team was pretty good.

    How was the initial setup?

    They gave us the rundown and was simpler than expected. They gave us the sheet and sent us off saying, "Hey, if you need us, give us a call." We just plugged it in and up it came.

    What about the implementation team?

    We used a reseller, but then we did our own deploy along with their help. They came in and gave us a training course so that we could maintain it ourselves.

    What's my experience with pricing, setup cost, and licensing?

    There are a lot of companies that give a solid performance and a lot of places you can get flash. The pricing wasn't that much different, It's really the simplicity that makes a difference. If the data starts flowing too fast, it slows things down and does it later. Those features are the winners for us.

    Which other solutions did I evaluate?

    We're constantly on the hunt, and we always keep three to four vendors in. Usually, it's been the bigger players, the IBM's, the EMC's. They all have their strengths and weaknesses, but we were looking for something a little different this time around.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    SRE at a tech company with 1,001-5,000 employees
    Real User
    We're maxing out shelves where we can, doesn't take up as much space, and it's not as hot
    Pros and Cons
      • "The 3PAR SSD arrays that we have are still failing a lot so even though we're under warranty, we still have to get someone out and usually have someone troubleshoot so that usually adds onto the cost. With Pure, we've had a disc fail and we pop it out and you pop it in and it's good to go."

      What is our primary use case?

      We use Pure Storage on our databases. We have massive SQL databases, four-node clusters and we present a LUN directly to them. Then we have Fusion-io cards as a backup. We also use Pure in our data centers to replicate our databases for our DR center so that we can be secure. 

      How has it helped my organization?

      Pure Storage has helped improve our organization because before them we had a 3PAR of a giant V400 and every day we would lose a disc or a magazine. We had to call out a guy to come onsite. It was a massive three-rack thing. Pure Storage, it's really modular, we're maxing out shelves where we can, and it doesn't take up as much space, it's not as hot, its a lot better than 3PAR.

      Replication is the main reason we have it. It has helped to simplify our storage in the way that it just simplifies and there's nothing to really set up. Once we have them linked we ship them over and we sit our RTOs and our RPOs.

      As dedupe and compression go up and we get more out of it, then we do see reduction in total cost of ownership. We're also throwing more and more on than we ever had before, so it's hard to tell, but we're getting more data on a smaller array than we ever had before.

      The 3PAR SSD arrays that we have are still failing a lot so even though we're under warranty, we still have to get someone out and usually have someone troubleshoot so that usually adds onto the cost. With Pure, we've had a disc fail and we pop it out and you pop it in and it's good to go.

      In terms of performance metrics, depending on what we have on it, some of our databases will get 4.8:1. When we do a big release our SQL tables change values so we'll see that reduced and we'll go up to sometimes 110% utilization. We're working with Pure Storage to try to fix that and see what we're changing so much. We also mistakenly had a 10pb on Pure so that data churn really reduced our usable storage. We're learning how to use Pure properly.

      What is most valuable?

      The magic that the storage does would be the most valuable feature for us. Deduping on the fly is really cool to us because some of our stuff we get around seven to one, which is amazing. I definitely like the new redesign of the UI that was done. We just had to do a DR test, and we had to make snapshots and copy them over, and it was a lot easier to use I think with this new UI than the old stuff.

      What do I think about the stability of the solution?

      Stability is good, we haven't had any issues. The only thing is that we've had to upgrade controllers a few times because we ended up wanting to use more stuff on here. At first, just our databases, then we moved our VMs to it. We really haven't had any issues except just needing to upgrade to bigger controllers.

      We stream into StatsD from Pure Storage, LogicMoniter, and a few others so we don't use the UI performance manager as much because we like a single pane of glass but it's got everything I need. When we do see latency or we have issues it's usually really clear from the graphs.

      What do I think about the scalability of the solution?

      In terms of scalability, we buy new controllers or we build new shelves and we're able to scale out pretty much whenever we want, as long as we have the money to spend.

      How are customer service and technical support?

      We will usually hit up technical support for something that's not too major. We've never had a SEV1 outage with Pure but we've enabled remote support. They log in and they're good to go.

      Which solution did I use previously and why did I switch?

      We switched because we were running out of support with 3PAR and they wouldn't renew our support unless we got a new array which was a lot of money. We had some of those SSD arrays, we didn't want to put all our eggs in one basket so we spread the vendors by having an SSD array from HPE and Pure. Once we solved the data reduction and what Pure does we were hooked. 

      How was the initial setup?

      The initial setup was very easy. 

      What about the implementation team?

      We did the implementation and worked with professional services. For the most part, our main guy in the compute team has had experience and it was pretty simple. We didn't need a forklift like we needed for the HPE. Just rack and sack and ready to go.

      What was our ROI?

      We have seen ROI just from being able to move our databases around, because we have different pods, quickly and specifically. With 3PAR we'd have a lot of remote copy failures, and that doesn't look good for an audit or for a DR test. We haven't had any of those problems with Pure, so we spend less time troubleshooting.

      Which other solutions did I evaluate?

      We have a bunch of different storage, like Isilon from Dell EMC, NetApp, HPE 3PAR, Cohesity, and Pure Storage. They're all different functions, and Pure is our warrior, if we need something really fast, really low latency.

      What other advice do I have?

      I would rate this solution a nine.

      If someone was considering this solution I'd definitely ask them what their use case for was. If they had a high workload, like for example, I have a buddy who works in the entertainment industry, and they need to edit 4K video, so they need something like Pure that's really fast. I love the support and I love just what Pure does in general, so I'd definitely suggest it.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      Strategy Manager at a tech services company with 51-200 employees
      Real User
      It automates tasks, so the ease of use is extreme. It simplifies the storage.
      Pros and Cons
      • "It allows engineers to focus on other things rather than doing the more manual tasks. It automates tasks, so the ease of use is extreme. It simplifies the storage."
      • "Pure Storage will have issues with positioning in the near future since its a relatively new company. For now, customers need a PoC to trust using the solution, as it can't stand on its brand name alone. They need to improve Pure Storage's marketing."

      What is our primary use case?

      Our customers are using Pure Storage to replacing old storage infrastructure.

      How has it helped my organization?

      We have began to sell Pure Storage to our clients recently. A lot of these customers have become return customers because they have understood the model and its ease of use. This applies no matter the company's size, large or small.

      What is most valuable?

      • The automation: It allows engineers to focus on other things rather than doing the more manual tasks. It automates tasks, so the ease of use is extreme. It simplifies the storage.
      • Their business model: Where you pay for your support, then you can have that support for X number of years. This way you are not worrying about your support going up three to four years down the line and having to change your infrastructure at that time because it becomes obsolete. This is a positive feature that clients are seeing.

      What needs improvement?

      Pure Storage will have issues with positioning in the near future since its a relatively new company. For now, customers need a PoC to trust using the solution, as it can't stand on its brand name alone. They need to improve Pure Storage's marketing.

      What do I think about the stability of the solution?

      Stability is good. The feedback that we have received from clients has been great. It is a robust storage infrastructure

      How was the initial setup?

      The initial setup is straightforward.

      What's my experience with pricing, setup cost, and licensing?

      Pure Storage is all-flash, so this sometimes tends to make it a bit more expensive in the beginning. Once a customer gets a demo and starts using Pure Storage, sees it working with its ease of use, stability, and performance, this encourages them into purchasing the product. 

      Which other solutions did I evaluate?

      We have received good feedback from customers, in general, using Pure Storage compared to other competitors in this space.

      We had an employee who used to work for one of the competitors, Dell EMC. After a year of selling Pure Storage with us, Dell EMC offered him a good job to come back. However, after selling Pure Storage, he was unable to go back to selling Dell EMC knowing what Pure Storage is capable of doing.

      What other advice do I have?

      Pure Storage has the right business model and will be around for a long time. I wouldn't be selling Pure Storage if I didn't know it would be a success for the customer in the end.

      They use an AI to understand what the capacity of the storage will be, how it will be used, and for maintenance detection. E.g., if the maintenance notices something will be going faulty, it uses its AI capabilities to understand what will happen and when it will happen, so you replace it before it happens. Another point a lot of companies is that it doesn't ever go down, because it will know before this happens. Therefore, you can be more proactive.

      Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner.
      PeerSpot user
      Principal Product Manager at a tech services company with 11-50 employees
      Consultant
      Deduplication in the array combined with its snap technologies allows the product to be remotely/manually controlled or scheduled
      Pros and Cons
      • "It does efficient work of storing data while still delivering the performance that you would normally expect from a higher priced solution."
      • "The deduplication in the array combined with its snap technologies allows the product to be remotely/manually controlled or scheduled."
      • "They have a product, FlashBlade, which is their object storage integration, and that's something that we haven't integrated with yet. This might be an area for additional focus as it would play into scalability, because the very nature of object storage is that it's infinitely scalable."

      What is our primary use case?

      Most of our customers who use Pure Storage have one of two scenarios: 

      1. They have production data with high performance requirements running out of Pure Storage, and they want an efficient way to make a copy of that data onto some other storage for backup and DR purposes. For this scenario, we have integration with Pure Storage that allows us to very efficiently leverage their APIs to capture that data without the need to do things like repeated full copies of that data, leverages their snapshot APIs and differential APIs which tell us what's different from one snap to another to another.
      2. The customer has their data, maybe it is on Pure Storage or it's on some other array, then they want to use Actifio to get a copy onto a Pure Storage array. 

      For example, an Oracle user might need to make a copy of a large Oracle Database. They would want us to spin that database up in one or more lower, testing, or QA environments. These environments sometimes have high performance requirements, which could be met by placing a copy on Pure Storage on them.

      Another example is a customer who has Oracle Exadata. Obviously, Oracle engineered systems have very high performance, and they don't want to have all of their test and dev copies in that Exadata platform, because of the cost of the platform. Therefore, Pure Storage, combined with Actifio, captures the data efficiently from the Exadata environment, then stores it on the Pure Storage disk. We then present that data to their test servers, which can be the Exadata Compute Servers or it can be any non-Exadata Linux-based Oracle servers. Then, they can have great performance because of the high speed delivery of data from Pure Storage using Actifio.

      What is most valuable?

      1. The performance of the high speed FlashArrays. 
      2. They have a good API set. Their flash snapshot technologies are efficient. 
      3. The deduplication in the array, which is one of the main reasons that it's a cost effective platform, and combining it with the snap technologies, allows the product to be remotely controlled, manually controlled, or scheduled. It does efficient work of storing data while still delivering the performance that you would normally expect from a higher priced solution.

      What needs improvement?

      They have a product, FlashBlade, which is their object storage integration, and that's something that we haven't integrated with yet. This might be an area for additional focus as it would play into scalability, because the very nature of object storage is that it's infinitely scalable.

      What do I think about the stability of the solution?

      Customers don't talk about problems, outages, or crashes with Pure Storage, while I do hear this with some of the other vendors that I have dealt with. I have nothing but the highest regard for Pure Storage when it comes to stability.

      How was the initial setup?

      The setup is straightforward. Anyone who is familiar with setting up Pure Storage can set it up with Actifio in the mix. Anyone familiar with Actifio can integrate it with any back-end storage. Actifio runs, in most scenarios, as a virtual machine. We use whatever storage the hypervisor gives us. Setting up Pure Storage to present the storage to a hypervisor, like VMware or Hyper-V, is run of the mill, and the most common use case there is. 

      What's my experience with pricing, setup cost, and licensing?

      It is light years beyond anything else with the same price point.

      What other advice do I have?

      If I want a product which has reliability and high speed, and Pure Storage is the first name that comes out of my mouth. I recommend them.

      These days, most storage products, with a few exceptions, are simple to operate. The market has made a huge emphasis on simplicity over the last five to seven years. I don't know that Pure Storage is simpler than anybody else's product, but it certainly is in the category of simple and easy to use.

      Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
      PeerSpot user
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      Download our free Pure Storage FlashArray Report and get advice and tips from experienced pros sharing their opinions.
      Updated: April 2024
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      Buyer's Guide
      Download our free Pure Storage FlashArray Report and get advice and tips from experienced pros sharing their opinions.