Architect at a tech services company with 51-200 employees
Real User
An easy to use product for all of my team members
Pros and Cons
  • "It is an easy to use product for all of my team members."
  • "I would like to see data tiering to AWS."

What is our primary use case?

The primary use case is for on-premise storage.

I have personally used this solution for 15 years, and now, four years with my current company.

How has it helped my organization?

It's a product that we hardly ever call tech support for, because it just works. The performance and ease of use are all there, which is what we were looking for. We don't want to always have to call into tech support for something. It's one of those products where you forget about it because it just works.

What is most valuable?

It is an easy to use product for all of my team members.

What needs improvement?

Granular growth of the storage needs improvement. Right now, if I wanted to add storage, I have to buy a whole shelf. It would be nice to just buy a few drives.

I would like to see data tiering to AWS.

Buyer's Guide
Pure Storage FlashArray
April 2024
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

We put a lot of stress on it, and it is very stable. We have only had one tech support call in the last four years for a hard drive replacement.

What do I think about the scalability of the solution?

The scalability works. We are using between 30TB to 50TB.

How are customer service and support?

I would evaluate the technical support as good, I have a team who calls in for support, if there an issue. They have not complained to me about any problems.

How was the initial setup?

The configuration was very easy.

What's my experience with pricing, setup cost, and licensing?

The cost of the storage needs improvement.

Which other solutions did I evaluate?

We also evaluated Dell EMC and locally attached storage. We chose Pure Storage because it had the best performance of all the products that we tested. Also, its virtualization performance is extremely fast, and it has good ease of use.

What other advice do I have?

Definitely test the performance, compression, and deduplication. You are going to get more out of the storage than what you anticipated.

We are a Cohesity customer. We have use cases where we integrated Pure Storage with Cohesity.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Customer Support Manager at a tech services company with 51-200 employees
Real User
It's very fast, easy to use, and the cloud-based management is good
Pros and Cons
  • "The simplicity of it. The performance is good, but the simplicity is the best thing. Storage management is quite complex, but Pure Storage is easy to manage."
  • "I would like some performance analytics which go deeper than today. It should be specific to some hosts and applications. This would be good."

What is our primary use case?

It's a high performance storage array. We want some deals regarding replication and stretch cluster. 

How has it helped my organization?

In our case, we are not using it for us. So, it helps us to go to customers and provide the full stack solution. So, we provide storage from Pure Storage.

What is most valuable?

It's very fast, easy to use, and the cloud-based management is good.

The simplicity of it. The performance is good, but the simplicity is the best thing. Storage management is quite complex, but Pure Storage is easy to manage.

What needs improvement?

I would like some performance analytics which go deeper than today. It should be specific to some hosts and applications. This would be good.

It is quite difficult to read documentation and get documentation. To get some things on the web, it is really easy. However, I would to have some in-depth information about how the product is working.

From an API point of view, it's quite a complex product.

What do I think about the stability of the solution?

We have it in our labs, so it's not in a production environment.

What do I think about the scalability of the solution?

Scalability is okay. We can scale it quite high if we want. This is what we have seen on some projects, which is good,

How was the initial setup?

To set it up is quite easy. When you know how it works, it's really easy. You can set it yourself without any problems. Plug it in, the software updates, and that's it.

What about the implementation team?

We had a guy from Pure Storage helping us and sharing skill sets. This way, they could know our stuff and we could know their stuff.

What other advice do I have?

Test it, get familiar with it, then decide whether to purchase it.

I don't have any experience with predictive performance analytics yet.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
Pure Storage FlashArray
April 2024
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,924 professionals have used our research since 2012.
Technical and Pre-sales Consultant at a tech services company with 501-1,000 employees
Reseller
It reduces space and accelerates our applications.
Pros and Cons
  • "It reduces space and the polar consumption. It also accelerates the application."
  • "The connectivity needs improvement. You do not have the possibility to have a file and block connectivity at the same time on the same machine. It has limited ability to do so."

What is our primary use case?

We are using Pure Storage as an all-flash product. It is a niche product, and only used for high performance data.

With Dell EMC, they have all-flash arrays, but they also have other types of storage. Our client use the solution for DevOps and their high speed databases. 

How has it helped my organization?

It reduces space and the the polar consumption. It also accelerates the applications.

What is most valuable?

The VME feature is interesting. Additionally, I like the way they went to market with their All Green Program.

What needs improvement?

The connectivity needs improvement. You do not have the possibility to have a file and block connectivity at the same time on the same machine. It has limited ability to do so.

What do I think about the scalability of the solution?

The scalability is good. 

Which solution did I use previously and why did I switch?

I have 19 years experience with Dell EMC products, and almost two years of experience with Pure Storage. The main difference between Dell EMC All Flash and Pure Storage FlashArray is that the Dell EMC product is building on a traditional architecture. You have more functionalities and more connecting possibilities with Dell EMC at this moment. Of course, Pure Storage FlashArray is on a quick road to closing the gap.

How was the initial setup?

It is easy to install. It took us only a half an hour to deploy. If you have a complex environment with a lot of servers, it may take a bit more. I would say the average setup time is one to two hours. 

What was our ROI?

It is key for a customer to consider the ROI of the product. One has to consider the price, and the architecture of the product. 

What's my experience with pricing, setup cost, and licensing?

The pricing of Pure Storage is all-inclusive. It is very fair, and very easy. In comparison, Dell EMC has licensing that needs to be added if you wan to work in a complex environment or in specific functionalities. 

Which other solutions did I evaluate?

When comparing Pure Storage and Dell EMC, I think that Dell EMC has to improve its real performance. Also, Pure Storage is a lot easier to install than the Dell EMC product. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
Cloud Solution Architect at Dimension Data
Real User
Performance, dedupe, and that it works well with database workloads are its most valuable features
Pros and Cons
  • "Performance, dedupe, and that it works well with database workloads are its most valuable features."
  • "They are doing some stuff with containers and an object search. These could be improved, because containers is one of the main topics that we are talking with our customers about."

What is our primary use case?

We have workloads that demand high IOPS, so a lot of speed, fast access, time, and overall high performance.

How has it helped my organization?

Its ease of use is a very big thing for our customers. It's easy to set up and easy to maintain. The support is automated, which is very good. 

What is most valuable?

  • Performance
  • Deduplication
  • They work well with Oracle and other database workloads.

What needs improvement?

They are doing some stuff with containers and an object search. These could be improved, because containers is one of the main topics that we are talking with our customers about.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is easy to scale.

How was the initial setup?

The initial setup was relatively straightforward from what I heard.

What's my experience with pricing, setup cost, and licensing?

The pricing is an issue. However, being all-flash, it will always be sort of expensive.

Which other solutions did I evaluate?

NetApp is the biggest competitor, then SolidFire, and not so much Dell EMC anymore.

What other advice do I have?

When our customers are deciding on a storage solution, we talk about their needs and what they need as an outcome for their business. We usually show them how easy Pure Storage works and how fast it. These are strong points for most customers.

Try to get a demo, then test it.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
CTO at a healthcare company with 1,001-5,000 employees
Real User
It is really fast and the support has been good
Pros and Cons
  • "One of the lesser sung advantages was when we started running our interface engine on Pure Storage. The ability to process messages and pass them through in our organization skyrocketed purely because of a disk that I owned which we were getting out of Pure Storage."

    What is most valuable?

    It's really fast.

    What do I think about the stability of the solution?

    So long as it's powered, it is stable. We had someone drop the power to our Pure Storage array once, then everything went down. However, that wasn't Pure Storage's fault. It was just what happened.

    How are customer service and technical support?

    The support has been good.

    Which solution did I use previously and why did I switch?

    We moved off of VMAX storage. It wasn't keeping up with the workloads that we had. Pure has done this for us.

    What was our ROI?

    From my previous employment, where we used it, everyone thinks about Pure Storage running their EMR or HIMS. One of the lesser sung advantages was when we started running our interface engine on Pure Storage. The ability to process messages and pass them through in our organization skyrocketed purely because of a disk that I owned which we were getting out of Pure Storage. People should think about that with their help record. They don't think about that with something like their messaging platform or their interface engine.

    What's my experience with pricing, setup cost, and licensing?

    It's expensive, but you get what you pay for.

    What other advice do I have?

    I recommend the solution to my colleagues.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Senior Manager of IT Infrastructure at a educational organization with 10,001+ employees
    Real User
    It is the fastest storage that we have available, and it is easy to manage
    Pros and Cons
    • "It is all-flash. This makes it a lot faster than the rest of what we have, as it is able to drive high I/O loads, which is big for us."
    • "It is easy to manage. You don't have to have the same people who used to manage the Dell EMC arrays because the solution is more intuitive."
    • "With scalability, I have run into a little problem with our last upgrade. There were some undocumented limitations to the number of drives that our controller could run on. So, instead of putting in a new data pack as we had anticipated, we had to keep adding and removing to get up to the capacity that we needed to be. What should have been a one day process (or a few hours) turned into a month and a half process."

    What is our primary use case?

    Our primary use case is a big bucket of storage for VMware. We run our virtual machines mostly to make sure that we have our SQL databases sitting on Pure Storage, because it's the fastest storage which we have available.

    How has it helped my organization?

    It is easy to manage. You don't have to have the same people who used to manage the Dell EMC arrays because the solution is more intuitive.

    I like the fact that, by default, we encrypt at REST. So, with database encryption, we no longer have to layer it using Transparent Data Encryption, we can use the native storage. This helps lessen the performance impact and simplify configuration.

    What is most valuable?

    It is all-flash. This makes it a lot faster than the rest of what we have, as it is able to drive high I/O loads, which is big for us. 

    We are going to start using it as a filer. In January, we're going to migrate away from NetApp and use Pure Storage as file service. 

    What needs improvement?

    What is interesting, because we're moving mostly to the cloud, Pure Storage may be the one storage appliance which will stay after we are done with our migration.

    For how long have I used the solution?

    Less than one year.

    What do I think about the stability of the solution?

    Stability has been great. We just put in a new data pack recently. One drive failed, but other than that, it was very stable. I haven't seen a whole lot of problems. Also, when it comes to upgrading shelves and the evacuation process, which sound a lot scarier than they are, everything has gone smoothly. I am very happy with how it works.

    What do I think about the scalability of the solution?

    With scalability, I have run into a little problem with our last upgrade. There were some undocumented limitations to the number of drives that our controller could run on. So, instead of putting in a new data pack as we had anticipated, we had to keep adding and removing to get up to the capacity that we needed to be. What should have been a one day process (or a few hours) turned into a month and a half process.

    How is customer service and technical support?

    I contact technical support from time to time. They have been pretty good. I have the mobile phone for one of the tech support guys, so I call him. He usually gets the ground troops rallied if need be, so the support has been good.

    How was the initial setup?

    I wasn't part of the initial setup.

    What about the implementation team?

    We used a reseller for the deployment: Bridge Data. They provided good expertise and timely services, so we were happy with them.

    What was our ROI?

    We get about a 3.3 data reduction, which is good. That is not the total reduction, just dedupe and compression.

    What other advice do I have?

    I would give Pure Storage a high recommendation. Go with Pure (or a flasher rate which is similar) because of the ease of management and performance. It makes life a lot easier, especially if you're a smaller shop it could be prohibitive to have a storage engineer on staff. So, get a systems engineer who can do storage. This is more common with Pure Storage, then with Dell EMC.

    I have not used the predictive performance analytics all that much.

    I really like the end-to-end VM monitoring. I will be putting that on pretty soon.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Owner at a tech services company with 51-200 employees
    Consultant
    Ease of use means our customers don't need special training or integrators to use it
    Pros and Cons
    • "The ease of use. That's what our customers love. They say it's very easy, they don't need special training, they don't need to call us or any other company or integrator to help them do their job. That's the main reason they purchase Pure."

      What is our primary use case?

      Pure has become the main storage solution for our customers. It is mainly used for our customers' Oracle databases.

      How has it helped my organization?

      We are a Pure partner. What Pure has brought to us is a solution that our customers see has a lot of value. For the last ten years, there hasn't been a lot of differentiation between storage brands. We also deal with other products, other manufacturers, which are good products, but Pure is a different solution. It has allowed us to go with a different approach for our customers. When compared to different providers - I won't name them - there are other great companies out there, but Pure has managed to have a very different product with a differentiation that customers value.

      Also, the guys who normally spend hours, or days, or weeks working with storage, trying to get something done, can do it in minutes with Pure. They save a lot of time, and they can do other stuff instead of managing storage.

      What is most valuable?

      The ease of use. That's what our customers love. They say it's very easy, they don't need special training, they don't need to call us or any other company or integrator to help them do their job. That's the main reason they purchase Pure.

      Also, performance. The box gives them extreme performance, but ease of use is the main reason they love Pure.

      What needs improvement?

      Pure will probably have to move to other layers of the stack, not only storage but, maybe, hyperconverged. That's one thing they might have to look at because, if you are looking for storage, Pure is the player and the winner. But, if you are looking at HCI, Pure does not play in that area and that may prevent them from getting some deals.

      What do I think about the stability of the solution?

      With the customers that we have, and the references we have read from them, the stability is great. I have only seen 100 percent. I haven't had any failures, none of my customers has had any problem with the platform. So far, it's great. 

      Technology, in general, is very good now, you don't have a lot of problems. But Pure is even better.

      What do I think about the scalability of the solution?

      So far, the scalability is great. As a partner, what we want is to keep selling more and more products to our customers. One feature that Pure has is that it gives you even more storage as the company develops new functionality or does software upgrades. Even though it doesn't allow us to sell as much as we would like, our customers appreciate that. They have more capacity without investing any money. So the scalability is great.

      How is customer service and technical support?

      Compared with other products, Pure's technical support is as good as anyone's, probably better. They have tools where the customer can see for themselves the performance and the statistics from the solution, so support is first-class. There are some third-party companies, that evaluate the technical support of different companies, and Pure ranks number one.

      How was the initial setup?

      The initial setup is very simple. As a partner, we like to have products that need a lot of service because we make more money on the service than on the hardware. But with Pure being so simple, there is not a lot of consulting that is needed. That's one of the reasons why customers would rather buy Pure than other brands. While Pure does not allow us to make a lot of money on consulting, it is a very simple and easy sell to customers.

      What about the implementation team?

      It's so simple that there is not much that an integrator or a partner needs to do on the Pure platform.

      What was our ROI?

      Pure is not a cheap product. It is not something that is inexpensive. But, the total cost of ownership tends to be lower than with other solutions, because you don't need a lot of expertise, you don't need a lot of training or very expensive engineers or very expensive consultants. I don't have the exact figures, but roughly, in a five-year span, you would save at least 20 to 25 percent, especially on labor, on specialized people and training.

      As to whether the TCO of flash is lower than SSD implementations, I don't have any specific metrics, but again, the implementation of Pure is, by far, simpler than other technologies. I wouldn't say we have lower implementation costs because of flash or because of SSDs, rather it's because of the software and technology of Pure.

      Which other solutions did I evaluate?

      Normally, when we go to compete for a customer, they are looking at all the most important brands. Dell EMC is part of most storage bids. There is NetApp and sometimes we face IBM. In our territory there is Hitachi, which is a great product, but usually it's not on the shortlist. Finally there is HPE. Those are the brands that we normally find we're competing with when we offer Pure.

      In the end, so far, haven't lost one deal where we involved Pure. We have won deals against NetApp, which is a great product, we have won deals against Dell EMC - and that is the brand to beat. But when customers compare Dell EMC with Pure, there is no competition. Pure is, by far, better.

      What other advice do I have?

      My advice is to buy Pure. I am very excited about this product. I would recommend that anybody who is looking at storage should really look at and consider Pure, and they will probably buy Pure.

      The performance is great. In terms of latency, you can have failures in the system, and the system can keep performing as if nothing happened. It is a great product with great performance. For me, right now, it is the best storage solution in the market, by far.

      I would rate Pure a ten out of ten and even 11. I have been in the business for 31 years. In the technology sector, most products are the same, they offer the same functionalities. Maybe 30 years ago, when EMC came out with their storage solution, it was something very different, but in the end, everybody offers the same thing. If you look at a Dell EMC box, or you look at HPE, or you look at Hitachi, they offer a SAN with certain performance, they have replication, they have Snapshots. Everybody has more or less the same thing. Pure has a different offer, because of the simplicity, the performance, and all the functionality that Pure is offering. It's a very simple package, it's what makes Pure different. That's why most customers choose Pure.

      Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner.
      PeerSpot user
      Solutions Architect at a training & coaching company with 1-10 employees
      Real User
      Top 20
      Their replication across sites and response time are excellent
      Pros and Cons
      • "We've been using FlashArray's snapshot for backups. Their replication across sites and response time are also excellent."
      • "When we were doing some tests, we found that there was an I/O freeze when they were switching the controller."

      What is our primary use case?

      FlashArray is our main repository for all our VMware.

      What is most valuable?

      We've been using FlashArray's snapshot for backups. Their replication across sites and response time are also excellent.

      What needs improvement?

      When we were doing some tests, we found that there was an I/O freeze when they were switching the controller.

      For how long have I used the solution?

      I've been using FlashArray for a year and a half.

      What do I think about the stability of the solution?

      For our needs, the stability was very good. 

      What do I think about the scalability of the solution?

      The scalability was also very good.

      How was the initial setup?

      The installation was pretty straightforward.

      What other advice do I have?

      I would rate Pure Storage FlashArray eight out of 10.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      Buyer's Guide
      Download our free Pure Storage FlashArray Report and get advice and tips from experienced pros sharing their opinions.
      Updated: April 2024
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      Download our free Pure Storage FlashArray Report and get advice and tips from experienced pros sharing their opinions.