Fast prototyping.
Lead software architect, engenering manager at a tech services company with 10,001+ employees
Most valuable feature is the fast prototyping
Pros and Cons
- "Fast prototyping."
- "Business specific functionality is needed."
What is most valuable?
How has it helped my organization?
Nothing compares with custom development.
What needs improvement?
- UX
- Business specific functionality
For how long have I used the solution?
Three years.
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Pega Platform
May 2025

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What do I think about the stability of the solution?
Yes. Product failed to start periodically. No tolerance to DB outages.
What do I think about the scalability of the solution?
We did not have significant load, but one physical server instance was able to serve around 100 concurrent users.
How are customer service and support?
Four out of 10. They try to push all issues to the implementation team.
Which solution did I use previously and why did I switch?
Customer decision.
How was the initial setup?
Straightforward.
What's my experience with pricing, setup cost, and licensing?
Licensing is expensive. You need to wisely select between per user and per case.
Which other solutions did I evaluate?
Appian BPM and Activiti BPM.
What other advice do I have?
Have a strong skilled architect.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Architect at a tech company with 51-200 employees
Easy to implement and it's built for change
Valuable Features:
Easy to implement and it's built for change, so that any rapid changes in process can be configured easily.
Room for Improvement:
No Cons as such, but if it's not implemented by knowledgeable resources it's going to be a disaster.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: May 2025
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