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Newgen OmniFlow Room for Improvement

SC
Enterprise Architect at a retailer with 10,001+ employees

There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful.

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CD
Senior Manager at Infoedge India Ltd.,

I would like to see more automated analytics built into the solution.

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AD
Founder at Projak Infotech Pvt Ltd

Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present.

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Buyer's Guide
Business Process Management (BPM)
June 2022
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