Microsoft Intune Reviews

We primarily use the solution for device management. 

There are a lot of use cases, however, the base is the mobile security for our corporate devices and deployment of applications. We are a worldwide organization and in many countries. There are also country-based use cases, or areas that incorporate these use cases for some specific business units such as healthcare and similar SAP solutions. We have a lot of small areas where we use this, however, the main driver is improving the security of the devices and providing some automation configuration for the users including VPN solutions and corporate WiFi connections, applications, et cetera.

If I compared this product to XenMobile, except the conditional access, which was also partially possible to integrate with Citrix XenMobile, then there is not much difference between the two. The functionality s very good. However, the main way this has improved our organization is that there is support for conditional access and native integration with Office 365 services which we migrated to. 

The integration with conditional access is great. That's maybe the most important aspect of the solution.

The pricing is very good.

We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product.

For the most part, the solution is stable.

As a cloud solution, the scalability on offer is great.

There are a lot of small use cases where we realized that some technical solution was missing in Microsoft in comparison to other products. For example, it lacks something similar to sensing or location-based rules and configurations.

We would like, for example, integrated remote control or a remote session tool or something like this. You must have TeamViewer and the integration with this is limited and it's extra money. Nothing is built-in. Some functionalities are really limited to fully managed devices and so on. It took a long time for them to integrate the big ECS infrastructure into the corporate devices. This is now done, however, it took a longer time than expected.

Technical support could be h=better.

We've used the solution for the last three years, starting with the integration. 

The solution is pretty stable. As it is in the cloud, there are not many issues in terms of a service outage or things like this. Maybe when there are new patches integrated every month, which sometimes happens, some functionality may be influenced or affected. It's more or less a small issue, however, issues are possible. I don't recall a situation where downtime happened or users were really affected, however. It's just an occasional issue we may have with a patch that we would need to address.

The solution is quite scalable. As a cloud product, there are no issues surrounding expanding if you need to. 

We have maybe 27,000 people using the solution at this time. There is a plan to have all mobile users in this solution, so we are talking about 70,000 users at some point. However, it's a question also of the licenses, as you have to have a license for that product.

Technical support is hit and miss. Sometimes it's really good and other times it's not so great.

We used Citrix Endpoint Management in the past. We used it about two years ago. It was a good product. They are comparable, really, Citrix and Microsoft. 

I was not involved from the beginning of the project. However, from what I remember, we did the implementation directly with the help of a support engineer from Microsoft. Their involvement ensured the setup was not such a big deal.

Deployment took maybe one year in our environment, however, this was because we had a lot of time to tune it up and to test it, to have a pilot for a few months and then add more people to the pilot before we started migrations for mobile, for example. We took our time to really prepare the product as best as possible and then deployed it to the users and migrated them over.

We have two levels of people at a global level that handle deployment and maintenance. They mostly focus on improving the environment, not troubleshooting WiFi issues. 

We had direct assistance from Microsoft. Their assistance made the process seamless and it was a positive experience.

The solution offers reasonable pricing.

It's my understanding that we have the licensing set up for monthly payments, however, it's not an aspect of the solution I'm directly involved with. I don't know enough about it.

That said, I am aware that, in order to have mobile involved, you need the EMS solution or EMS license, and that's an extra cost to the standard Office license.

We're just a customer and an end-user.

As we are on the cloud version of the solution, we are more or less on the latest version of the solution.

The product was chosen for political reasons, as the company is mostly using Microsoft products and also the prices were maybe better than other options. 

I'd recommend the solution to others. If they are already using Microsoft or 365, it's a good product for companies sot have. 

I'd rate the solution at an eight out of ten.

The solution has a holistic approach. The device management, application management, identity management, and cybersecurity features are valuable. It brings all of the endpoint and security management tools into one place. It provides complete integration with Microsoft products. It provides full endpoint visibility and IT controls across device platforms.

It makes the security measurements easier to maintain. The user experience is sufficiently good. It helps secure hybrid work and protect data. The tool provides an add-on that integrates artificial intelligence and Microsoft Graph. It is a good development. The product has affected IT productivity in our organization.

It's a good platform for management and security for all kinds of devices. There is less trouble for the users so they can do more. For the IT team, the product provides a guarantee of security. The solution has reduced the risk of security breaches by 30%. It has helped us save on direct and indirect costs. We are a global organization. We need fewer resources and are more secure due to the solution. There are much less incidents based on security.

The tool helps consolidate vendors. There is much more functionality that we can leverage. It has positively affected the security posture of the organization and licensing costs. The capabilities of Intune that are integrated with Microsoft 365 and Microsoft Security are very important. I work in environments that are completely Microsoft-dominated. The more we use Microsoft, the better the integration. It is easier to connect the different parts. I am satisfied with the product’s performance.

The add-ons must be integrated into the solution. They should not be separate add-ons. The add-ons have artificial intelligence and must be part of the base product.

I have been using the solution for very long.

I am satisfied with the product’s scalability.

The technical support is quite reasonable.

Neutral

The pricing is competitive, but it is not cheap. All the licenses are not cheap nowadays.

I have used AirWatch in my previous organization. The integration provided by Microsoft Intune is its biggest advantage over its competitors. Most of the integration with third-party tools is good.

I'm familiar with Microsoft Intune from the beginning. I have heard that the solution’s Tunnel for MAM feature enables users to use their private phones to make a secure connection to the company's network to access company resources. I haven’t used it yet. We are partners and customers. Overall, I rate the solution a nine out of ten.

We use the solution for endpoint management, which includes security and compliance. 

We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere. 

Microsoft Intune's most valuable feature is Autopilot. 

We faced issues with macOS support. The product should have better inventory and asset management. 

I have been using the product for four to five years. 

Microsoft Intune is stable. 

My company has 200 users. 

Microsoft Intune's deployment is straightforward. 

We did the deployment in-house. 

I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model. 

Microsoft Intune has improved access to devices for remote wipes. We can act quickly whenever someone leaves a company or a device gets stolen. It offers more visibility into our IT group. 

The tool's cloud-focused availability has improved the organizational security posture. It has helped to save time. We can do a lot more with a smaller team.

I rate the product a nine out of ten.  

Mobile device management is the main thing for which we are using it. My role is to review the implementation.

Mobile device management is most valuable.

We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better.

I've been using this solution for three and a half years.

It's stable. I'd rate it an eight out of ten in terms of stability.

It's very scalable. I'd rate it a ten out of ten in terms of scalability.

It was deployed for an environment with multiple locations. There are about 500 end users. Our clients are mostly small-sized organizations.

I'd rate the previous vendor with which we had the contract a ten out of ten. We now have a new vendor. They haven't yet started.

We used BlackBerry. We switched because that was getting outdated, and it didn't have all the features that Intune has. Intune is continuously being improved because of the cloud service.

I reviewed its implementation. It was straightforward. There were some technical difficulties in getting it started, but after we resolved them, it was easy. There were some architectural issues we had to resolve because we had legacy architecture.

It was a consultancy service that was provided by us. There were about five people involved. One was a specialist; one was an architect. There were two different engineers having different specialties, and there was a project manager.

We have an engineer who works on the maintenance. There is a team of two engineers to manage Intune as well as Office 365.

There were quite a few, but this was the main solution that we looked at because Microsoft solutions integrate well with other Microsoft solutions.

I'd advise getting rid of legacy stuff. You need to go to the new architecture and new OS. The infrastructure should be matching for the Intune implementation. Otherwise, you will have a problem. That's what we faced. We had to upgrade all our operating systems.

Overall, I'd rate Intune an eight out of ten.

We use Intune for device management to ensure mobile devices such as laptops and tablets comply with our organization's regulations and requirements. We have some on-prem resources and operate a hybrid, primarily cloud-based environment.

We have seen many benefits from using Intune, especially in security. We have fewer company data leaked to the public as our security is tighter, and our company network is safer.

The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage.

The solution offers excellent visibility into all devices connected to the network and whether they are safe or compromised.

There are some issues using the solution with macOS and iOS, and it offers limited granular control with them. Intune works better on Windows and Android. 

I've used the solution for two to three years as an end user and an IT admin.

Intune is very stable. 

The solution's scalability is excellent, though it could be improved regarding macOS and iOS.

We've reached out to Microsoft technical support many times, and they have always helped resolve our issues promptly and efficiently; I rate them ten out of ten.

Positive

We previously used Microsoft System Center Configuration Manager (SCCM) for group and on-prem policies, which we also pushed out to devices. We switched because Intune is more modern and cloud-based, so it fits our organization better.

As an IT admin, I was involved in the deployment of Intune as a consultant. The implementation was very straightforward as we're an experienced team of security professionals consisting of two IT admins and an IT manager. There was also a test environment for our benefit, and moving that over to a production environment was seamless.

We carried out the implementation internally. 

We definitely have an ROI with Intune, and the benefits are compounding. Security is a non-negotiable area; our business has to be secure, and our sensitive company data has to be protected from malicious actors. The security of company resources is always an ROI for the business, so it's essential.

The product is relatively pricey, but considering its benefits, I'd say it's fair. The benefits outweigh the expensive licensing fees, especially for large organizations, but medium-sized and smaller businesses may be unable to afford it.

We didn't consider other options; we wanted a Microsoft product, as it's great to add to our existing suite of business applications, and the integration is more seamless than it would be with third-party products.

I rate the solution ten out of ten. 

We implemented the solution to solve security concerns; users access our company resources from outside the network, and we must ensure the devices they connect from are safe. As an admin, I have complete visibility into devices connecting from outside and can ensure they are safe and secure.

My advice to those considering the solution is to be aware of its capabilities, limitations, and their business needs. These factors will allow you to determine if Intune is the best device management tool for you. Depending on the environment, you may have to combine Intune with an older technology to manage all company devices.

Intune provides a platform for managing all our devices, including mobile iOS devices and PC workstations. It can also control some aspects of servers.

We can automatically enroll our devices with Intune. It helps us implement company-wide policies and ensure regulatory compliance because we can restrict how company devices are used. Intune improves security by enabling us to set conditional access policies for each device. 

Intune can wipe devices. For example, if a disgruntled employee wants to leak the data on their company phone, Intune can terminate their access and wipe the entire device with a click. Conditional access is another essential feature. 

You can set up two profiles on every device to keep personal data separate from company data, and the employee cannot copy data between them. This is a critical requirement for most companies to avoid the loss of sensitive data.  

Intune doesn't provide much control over Windows servers. It's something we struggle with.

I have worked with Intune for six years.

Intune is mostly stable. Microsoft guarantees 97 percent availability throughout the year, so it's pretty stable. 

Intune is scalable. 

I have used multiple endpoint management solutions in the past nine years. I also work with Jamf, a solution that focuses on iOS devices. Compared to Jamf, Intune also has some limitations when working with iOS. For example, Jamf can create specific policies for each iOS device, whereas Intune can't go that far. It also has role-based and device-based features. You can do more customization on iOS devices with Jamf. 

The initial installation isn't too difficult, but it can be complex if you have a large number of devices and need to do lots of customization. It is more complicated to onboard Windows PCs versus mobile devices, which are pretty easy.

The number of staff members required also varies according to the job and the timeline for deployment. For example, I would probably need additional resources if I'm enrolling 20,000 devices in under a month. However, we don't need too many resources if we have enough time

Intune is a cloud-based solution, so Microsoft is responsible for maintaining the infrastructure. We only need to handle the administrative and configuration adjustments on our side. 

Most clients get the ROI they expect, with the exception of those organizations that primarily use Mac and iOS. Jamf is more appropriate for iOS users. You may need to buy two solutions if you have a mixture.

Intune is reasonably priced. When we design a solution, we always compare costs for the client, but I don't know the price of Intune off the top of my head right now. It varies depending on the size of your organization, the market, and the reseller. You can buy a stand-alone license for Intune, or it may be included in a 365 license. 

I rate Microsoft Intune nine out of 10. 

Before implementing Intune or any endpoint management solution, I recommend looking at your internal requirements. Are most of your devices iOS or Android? Do you need automated enrollment? Go for Intune if you're using mostly Android mobile devices and Windows PCs.

I use Intune to manage all the organization's PCs.

We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to do this through Intune.

The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose. 

I have used Intune for about two years.

Intune is stable. 

Intune is scalable.

We purchased our licenses locally. We contact the reseller when we have support issues, and they contact Microsoft support. We've only needed to contact them once or twice. 

Deploying Intune isn't easy, but it isn't too complicated. Someone with two or three years of experience can do it. I completed the initial installation quickly, but migration took a long time because it's a manual process. We deployed Intune in-house with only two people. 

After deployment, Intune doesn't require any maintenance. It's a cloud solution, so Microsoft is responsible for maintaining it. However, we need to handle any tenant-level configuration.

Intune has somewhat of a monopoly. There aren't many alternatives for this kind of solution, so we have to pay what they're asking. Still, I think it's reasonable. 

We are primarily using Microsoft products, so our options were Google Cloud or Intune. We decided that it was better to go with Intune because the learning curve would be steeper with Google. 

I rate Microsoft Intune eight out of 10. We have never faced any serious issues with Intune. My advice to future users is to plan before you deploy or migrate. 

We use Microsoft Intune for controlling and managing all of our in-house and remote devices. It allows us to deploy applications to all devices.

The most valuable feature of Microsoft Intune is having all our devices compliant with our policies.

The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune.

I have been using Microsoft Intune for approximately three years.

I have not had any problems with the stability of Microsoft Intune.

The solution is deployed for end users and all of our devices.

Microsoft Intune scales well.

I have not used the support from Microsoft Intune.

I have not used a similar solution to Microsoft Intune.

The solution is worth the money for us.

We have the business premium licenses for the solution.

I rate Microsoft Intune a nine out of ten.