Microsoft Exchange Valuable Features
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SaqibJavaid
Manager IT Support at Naubahar Bottling Company (Pvt.) Ltd. Gujranwala Pakistan
Microsoft Exchange is a user-friendly and easy-to-deploy solution, which is beneficial for handling emails even without professional support. It is effective in managing email integration with tools like Outlook. Although pricing is a limiting factor, it proves to be an efficient solution for organizations familiar with its functionality.
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Harry Murdani
Manager, IT Security at Averis Sdn Bhd
All features are useful; they meet the purpose of an email server. There's no specific or very appealing function. All are related to email services.
The function of this product is to send an email. It's easy to manage because we know how. If you don't know how to manage, then, of course, it will be complicated.
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Hesham Hussain
Head Of Infrastructure at ValU
There aren’t any unique features and it's a standard email setup.
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Microsoft Exchange
June 2025
Learn what your peers think about Microsoft Exchange. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,711 professionals have used our research since 2012.
Mohamed Najeem
System Administrator at HRA
The platform's most valuable feature is the mailbox roles. I am currently using the 2019 version and previously used the 2016 version. The mailbox role hosts all the mailboxes, which is essential for our email management needs.
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ImranShaikh
Assistant Vice President, PreSales at Netcore Cloud
Microsoft Exchange offers several valuable features including the feature of shared mailboxes, the ability to integrate with other platforms, security and compliance features like Purview, conditional access, identity and access management, and scalability of mailboxes.
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Lawrence Tse
Founder, Professional Services Director, Lead Architect at Falcon Consulting
The Database Availability Group (DAG) is the solution's most valuable feature. It ensures high availability and resilience, allowing seamless recovery from potential failures and making it a reliable option for business-critical operations.
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Muhammad Shoaib Bhatti
CoFounder/CTO at Hybrid Tech
The solution's most valuable feature is Outlook, as its users are comfortable using it.
Benjamin Mpolokoso
Manager ICT at NJIT
The product works very well. Being able to access email outside the organization is a very good feature. It is very easy to set up.
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Anna Virtsan
IT Project Manager at UkrSibbank
The features I find most beneficial for my work are primarily centered around mail flow management. Mail flow rules, tracing, and the ability to set up rules and generate reports within the Mailflow section are particularly useful. Additionally, the convenience of connectors to other third-party systems and the ability to manage alert policies proves beneficial.
View full review »NG
Nada Ghanime
IT manager at GCT
The email management system is very easy to set up, configure, and use.
The integration and features are very good.
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NileshRade
Head of Engineering at Hexure
I use Exchange Server for email. That's why I am using Outlook for Exchange email.
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GeorgeTzifas
Chief Operating Officer at Anyrobotics RPA Experts
Fritz Richard-Quiras
DevOps Platform Engineer at Trend Micro
The most used feature of Microsoft Exchange is the email capability, especially since it integrates with the calendar. We integrate Exchange with Teams, and the single sign-on feature is very helpful. I use Exchange to organize tasks with implemented rules, and its integration with Teams enhances our organizational abilities.
View full review »reviewer2126463
Consultant at a consultancy with 11-50 employees
The tool's most valuable feature is associated with the fact that it stands out for being beneficial for managing emails.
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MatteoMazzei
Security Manager at Yarix S.r.l.
I find the Outlook client very valuable. It allows me to connect to the Exchange Server and send and receive emails easily. The graphical interface is user-friendly and has a good look and feel.
Additionally, I appreciate its seamless integration with other Microsoft solutions like Teams and To-Do.
View full review »PS
Prayank Sharma
Business manager at Tata Communications Ltd
Everything is good.
New features come in regularly.
It helps users communicate effectively with outside parties.
The whole Microsoft Team has created a great tool that has helped improve our capabilities and productivity. We use the solution daily.
Technical support is good.
We have witnessed an ROI.
The solution is stable.
It can scale well.
View full review »AO
Abd Elrahman Oreiby
Technical Consultant at TatweerIT
What I love about Microsoft Exchange is the good integration since 2013, particularly its integration with the calendar and other software such as Zoom, TeamViewer, AnyDesk, etc.
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Alexey Rogov
Lean manager at Gazprombank
The primary features I use are email and calendar.
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Md. Shirajur Rahman Akash
Branch Manager at Shakti Foundation
Microsoft Exchange is a user-friendly product that is easy to manage and configure.
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Mikaeil Beigpour
Networks Administrator at Saipa
The solution's speed is good.
The search tools are good.
Observations are very user friendly.
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Lazar Ninkovic
IT Cordinator at a pharma/biotech company with 10,001+ employees
The biggest advantage of this product is that it provides us with unlimited storage for our mailbox. The availability and simplicity of getting emails is great. There's an accessible online version and you have the full Office package available at any moment beyond Outlook. The integration with OneDrive comes in very handy. The Outlook Exchange server becomes your go-to place for storing conversations and correspondence.
Navarda Elliott
Information Technology Manager at Factories Corporation of Jamaica
In terms of usability, it’s pretty simple.
It’s stable.
The solution can scale well.
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Roymell Santos
ICT Officer at Intelligent Skincareinc Inc.
The platform is easy to use as it is integrated with Microsoft. We can easily share work files with other employees.
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Emil Heinemann
IT Manager at Cerberus IT Solutions
If you want to have an email system that works quite well and that allows you to be able to give easy access to everything from emails to checking calendars, that's basically 365.
It is stable.
It can scale.
Technical support is largely helpful.
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Mahmoud Mawad
IT network admin at GASCO
One of the most valuable features of Microsoft Exchange is its security.
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Dilip Telang
Director, Talent Acquisition & Staffing at Conduent (formerly Xerox Services)
It is enterprise-friendly, and many organizations use it.
The product can scale.
It’s stable and reliable.
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Venkat Narayanan
Senior Manager - Delivery Excellence,Risk & Compliance at Tata Consultancy
Microsoft Exchange has good performance and is user-friendly.
View full review »MC
MarcoColombo
Partner Account Manager at Siav
The ability to share information, appointments, and agendas easily is the big value of Microsoft Exchange. It facilitates agenda sharing, and integrates very well with Dynamics, allowing seamless sharing of contacts and company directories.
As a user, I find it easy to use, with digital signature and certificates being straightforward. It also automatically updates, which is very convenient.
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MohamedAbdallah
Head Section of Projects Development at CAPMAS
The exchange functionalities are good. It helps ensure information is accessible and can move between people in the company. The exchange of email is very easy.
The integration is very good.
The Microsoft visuals are very helpful.
We're able to work on SQL servers with no issues.
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Md. Ariful Islam
Sr. Software Engineer at উপায় (UCB Fintech Company Limited)
Exchange's best feature is single sign-on access using the Microsoft Identity framework.
View full review »Lawrence Tse
Founder, Professional Services Director, Lead Architect at Falcon Consulting
We've been using Exchange as an email platform. Our clients require multi-country, multi-regional email collaboration with controlled mail flow. The most valuable feature is the capability of message tracking and the protection of user data.
View full review »EH
Elishia Hansen
IT Coordinator at a retailer with 11-50 employees
It's really just been the same for a decade now. I don't think they've really updated anything in a long time.
I like that we can still use it on-premise. Then, we don't have to pay the extra subscription fees for the cloud.
It integrates with anything really, to be honest, besides other Microsoft products.
There are AI-based features, but we don't use it.
Zülfikar Erdem
IT Support Specialist at Wagner Kablo A.S.
Microsoft Exchange is a user-friendly product with efficient features for mail services and DNS registration.
View full review »AR
Ally Raheemeea
CTO at Numo Capital Holdings
The exchange of emails is its most valuable feature.
View full review »reviewer2024649
IT-Manager / Finanzbuchhaltung / Personalwesen at a manufacturing company with 1-10 employees
It's user-friendly.
View full review »reviewer1229187
General Manager - IT at a comms service provider with 10,001+ employees
Exchange is a robust system that is well suited for an enterprise environment. It's always up, and we hardly face any technical issues. Exchange has a web interface and integrates perfectly with Microsoft Outlook. This web interface can be easily used to change the passwords from the domain controllers.
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CJ Aulisa
Contact Center Consultant at okiBoe Group
I find the desktop version of Microsoft Exchange looks better than the online version. You can make it a white background. You might be able to make the online background white, but I have no idea how to do that. I know how to do it only on the desktop version
View full review »BP
BhaveshPathak
Solutions Architect at Vvolve management consultants
On-premises Microsoft Exchange is good because it protects data privacy. It depends on the client because clients want to share their mailing communication with anyone, like vendors and all. So it's purchasing like on-premises server exchange email. So if they are okay with storing data to Online Exchange and all Office 365, they're buying that one. So it depends on the client's needs entirely.
View full review »reviewer1598538
Head Of Information Technology at a insurance company with 201-500 employees
Microsoft Exchange is a powerful solution. It can easily integrate with Active Directory and other business applications. It does not require any training, it is flexible and simple to use. When comparing Microsoft Exchange to other solutions, such as Lotus Note, it is more straightforward for business.
Kauthar Yakub
Program Manager at Tereta
I haven't really used it for something advanced. Most of my use cases are just to retrieve my information. Microsoft Exchange is just a part of your Office package, so you just have it inbuilt. I really haven't used it much.
The initial setup is easy.
View full review »MU
Misabh Ulhaq
Software Engineer at ADM
The most valuable feature of Microsoft Exchange is the email storage is on the cloud. We don't have to delete emails often.
View full review »AK
Ahmed-Kamel
Digital transformation director at Medmark
The most valuable features of Microsoft Exchange are its ease of use, and simplicity of communication, and we can track communications between teams.
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Robert-Morrison
Principal at Creative Technology and Management Services
Exchange is easy to use. It also has a built-in calendar for all the stuff I'm supposed to be looking at and doing. Exchange tells you if you have a doctor's appointment or a scheduled call. It also has a place to store and manage your contacts. If I want to add a new contact, it will put in information about that contact stored anywhere within the Microsoft Suite.
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BELLACHIA Salim
Architecture Director at a energy/utilities company with 10,001+ employees
Exchange's interface is good. All of our engineers like it and are accustomed to using it.
View full review »PC
PeterCollins
Owner at a tech services company with 11-50 employees
I find Exchange's basic mail features to be highly valuable.
View full review »reviewer1022760
Engineer at a energy/utilities company with 5,001-10,000 employees
The most valuable features are that you can exchange information, tasks, attachments, and enhance the process in a short amount of time.
View full review »reviewer1646865
ICT Consultant at a tech services company with 11-50 employees
Exchange 2003 was a more closed environment, but they improved on it in 2010. The availability group settings are better, so it has inherent scalability. In 2010, they added several sensible rules.
View full review »reviewer1652925
Test Automation Lead at a financial services firm with 10,001+ employees
It is a stable solution.
The solution is scalable.
For me, the solution is very user-friendly. I've used it a long time and I know where everything is.
View full review »SN
Sabarish Natarajan
Solutions Architect at a comms service provider with 1-10 employees
It gives me benefit in terms of integration with other services such as SharePoint, Microsoft Teams, and OneDrive. It makes my work much easier.
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Hassam-Uddin
System Administrator at a financial services firm with 10,001+ employees
It's a very user-friendly application. The mail server is also valuable when compared to other services like SquirrelMail.
View full review »AA
Ashraf Attia
Sr. Microsoft Engineer at nournet
It's an excellent product from Microsoft. It provides more flexibility to the end-users. As it's connected with Teams, it also enables collaboration. You can share documents through emails and more. There are lots of features, and it's very user-friendly.
View full review »HM
HUGOMARTINEZ
IT Manager at a renewables & environment company with 201-500 employees
It has a feature that allows you to retain an email and recover it as an administrator. When you activate this feature, even if a user deletes an email, the email is still in the system, and we can retrieve it as an administrator. It is a very useful function. We turn this feature on for some of the mailboxes because we need to keep all the records.
I like the way emails are classified in this solution. It makes it really easy to take a look at the most important messages. This is a really good functionality. Some of the emails directly exchanged with you are marked as important and shown in one tab, and everything else is in another tab.
We usually don't have any issue with Exchange. It can be integrated with different solutions.
View full review »reviewer1475844
Project Manager at a transportation company with 51-200 employees
There is nothing special that I like with Exchange. They made a system that works in business. It is quite normal that companies use Exchange.
View full review »reviewer1030338
Owner at a security firm with 1-10 employees
Personally, I'd say Outlook is a good feature. We used it for scheduling appointments, for storage and archiving, so we could easily find old mail and documents, even ECF documents. A lot of people like using Outlook as a personal archive.
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Boris Kaluža
CEO at a tech services company with 51-200 employees
Microsoft Exchange's most valuable feature is that it's old-fashioned communication, meaning it's good for people who aren't able to work comfortably in a cloud environment.
View full review »reviewer1240131
System Administrator at a healthcare company with 11-50 employees
The latest versions have gotten much better about balancing the load on the backend.
View full review »reviewer1415778
Associate Software Engineer at a tech vendor with 10,001+ employees
The best features are that Exchange is very customer-friendly, its interface is self-explanatory, it doesn't hang, and it keeps evolving.
View full review »Muhammad Shoaib Bhatti
CoFounder/CTO at Hybrid Tech
I like the logistics and Microsoft protocol of reaching Outlook anywhere. It's a user-friendly product.
View full review »KR
KishanRamiah
Managing Director at KRsolns LTD
Our customers are satisfied with the features included in Microsoft Exchange.
View full review »reviewer1426074
System architect at a computer software company with 201-500 employees
The most important things are its long reputation of stability and that it has a lot of options for corporate staff.
View full review »reviewer1740360
ICT and Cyber Security Adviser at a educational organization with 201-500 employees
The functionality on the user side is quite good. Exchange provides an excellent platform for collaboration between users.
View full review »reviewer1125813
IT Support Team Leader at a tech services company with 201-500 employees
Microsoft Exchange is comparable to the Outlook client. Both are Microsoft products, and most people are familiar with Outlook. This is why the best feature of Microsoft Exchange is the ease of use. It is more compatible with the client software, especially for Microsoft Outlook. There are a lot of features available that are required for businesses users.
View full review »reviewer1701507
Delivery manager at a computer software company with 201-500 employees
The performance is good.
View full review »reviewer1672749
Sr System Administrator at a energy/utilities company with 1,001-5,000 employees
All of Exchange's features are valuable. For example, we can configure the MAPI profile, IM profile, or mobile profile.
View full review »ME
Murat Er
Chief Information Officer with 1-10 employees
We have found it to be a stable solution. It is scalable and easy to install.
View full review »reviewer1474251
Vice President at a tech services company with 51-200 employees
The interface is user-friendly.
View full review »CM
Chokri Mejri
Accounts Manager. at Focus Corporation
The backup and archiving features are valuable, it is user friendly too.
View full review »BS
BrianSvendsen
Controls Engineer at C-Tech Controls
It is easy to set up.
View full review »reviewer1406487
Project Manager at a tech services company with 51-200 employees
It is very well integrated with other Microsoft programs, teams, and so on. They work well together.
View full review »reviewer930459
Research Analyst at a tech services company with 11-50 employees
It's so much of a part of what I do every day that I don't give it a lot of thought. It just works, for the most part, until it doesn't, in which case I call tech support.
View full review »FS
Fazal Ur Rehman Shah
Senior Consultant/Project Manager at a tech services company with 501-1,000 employees
It is easy to use and we can allow many users because now our users are scattered They over a wide area. We can use it from anywhere. That is the main benefit for us.
View full review »KH
SystemsDev90
Systems Developer with 1-10 employees
One thing I like about it is the support. Microsoft is very good at providing support. I also like that it integrates well with calendar, scheduling, etc. It's easy for employees to make meetings and plan their agendas.
View full review »it_user116664
Engineer with 501-1,000 employees
EWS support, through which I have customized, e.g., response for my device to display meeting info on device.
View full review »it_user397617
Manager of Infrastructure at a healthcare company with 1,001-5,000 employees
The mobile version of exchange keeps getting better as the product develops and synchronizes with today's latest mobile hardware. Security wise this gives local administrators control over these devices if stolen or lost.
The Exchange Toolbox comes with many useful tools for exchange administrators including Message Tracking, Tracking Log Explorer, and many more. Exchange really shines by allowing third party apps to manage and integrate with many software's geared towards the Outlook environment.
Exchange is an ever growing environment that will always have stronghold in the world of communicating and organizing information that is reliable.
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Loredana Ababei
3rd Level Support Engineer at Valeo IT
The most valuable feature of Microsoft Exchange is its communication capabilities. It also works really fine performance and stability-wise.
View full review »Loredana Ababei
3rd Level Support Engineer at Valeo IT
Communication is the most valuable feature of the solution. It's a good solution. We can use it without any problem. It's useful for every company, whether small or large.
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SehrishTahir
Account Manager at Jaffer Business Systems
The most valuable feature of Microsoft Exchange is its ease of use.
View full review »reviewer1609620
Avanade Global Managed Security Services (MSS), Cyber Defense & Growth Markets Security at a tech vendor with 10,001+ employees
The most valuable feature of Microsoft Exchange is the collaboration tools.
View full review »reviewer1550088
IT Engineer at a transportation company with 51-200 employees
It is user friendly.
View full review »reviewer1310328
Head of Channel Middle East & India at a computer software company with 1,001-5,000 employees
The most valuable features of Microsoft Exchange are it is always online and has broad email and file-sharing capabilities.
View full review »DW
Dhammika Weerakoon
Director of technology alliances at a tech services company with 201-500 employees
Exchange has all the calibration features you need.
View full review »reviewer1686402
Director at a tech services company with 1-10 employees
I am quite happy with this solution.
View full review »reviewer2301996
IT Manager at a tech services company with 11-50 employees
I like its reliability. It's very stable, and it just works.
The events and meetings feature are the most beneficial for managing communications.
It is synchronized automatically with our organization's calendar, and everyone is aware of the event or meeting. We can meet in person or through Microsoft Teams.
View full review »Buyer's Guide
Microsoft Exchange
June 2025
Learn what your peers think about Microsoft Exchange. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,711 professionals have used our research since 2012.
Buyer's Guide
Download our free Microsoft Exchange Report and get advice and tips from experienced pros
sharing their opinions.
Updated: June 2025
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