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Microsoft Dynamics AX Valuable Features

Okay Akdeniz - PeerSpot reviewer
Business Application Group Manager at OBASE

Customers want all the business flow to be contained within the application. If they're using a lot of Excel and other documents, in addition to working with several other third-party applications, the problem is that these applications cannot integrate. That's a huge problem for business. It's possible to provide a solution to this by using an interconnected ERP solution with Dynamics. It is possible to interconnect to other products such as SAP, Oracle, and other global ERP types. Microsoft Dynamics AX makes this possible. Dynamics AX provides a lot of functionality. You have all your information to hand in one application. The application provides these values into the accounting application, and the accounting application executes the rest of the workflow. It's completely integrated. This is a huge and flexible design for customers.

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JM
Director, Managed Services at a tech services company with 51-200 employees

I have not really found very much that is valuable, at least in the version of the product that we are using. I do not think it is really suitable for the work that we do anymore. The reason for that is that we have changed our business model over the past few years. It was okay when we delivered hardware and we had to do maintenance on the hardware. But now that we have a real service organization where we have to comply with SLAs (Service Level Agreements) with our customers, it does not fit the structure. 

To manage the service levels, we have to meet the agreements. For example, we have to resolve priority one incidents within four hours and we have to resolve priority two incidents within eight hours. I find that the Microsoft Dynamics product is not suitable for that. We had to make a lot of adjustments and tweaks in the software just to meet our goals. The reporting for our customers was a problem because there are no portal service level reports. We had to develop all of those solutions ourselves.  

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Navnath Baravkar - PeerSpot reviewer
Head IT and CIO at Mutual Automotive Pvt Ltd

The most valuable feature I've found is the UI functionality, user interface functionality. It's great. 

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Buyer's Guide
Microsoft Dynamics AX
June 2022
Learn what your peers think about Microsoft Dynamics AX. Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
609,272 professionals have used our research since 2012.
Timpa D Angaye - PeerSpot reviewer
IT Manager at a energy/utilities company with 501-1,000 employees

The workflow is the most valuable aspect of the solution.

AX provides the capability to easily automate business processes through customizable and template-based workflows within each module. Individuals in different roles are prompted to process workflow documents via their role center in AX or through email.

It is flexible and cost-effective.

Due to the constantly changing market, a flexible ERP solution would be a good choice. With Microsoft Dynamics AX, an organization gets access to a wide range of products under the solution that adds value. This makes it a cost-effective solution.

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Shahzad-Islam - PeerSpot reviewer
SAP Business One / Dynamics365FO / SAP ERP Implementer & Trainer at Freelance

It's good for retail businesses. 

It expands a lot and constantly bringing on new features. It's got a lot of competitive features. 

The stability is okay.

There's a moderate amount of scalability available. 

They've put in asset management, which has been a nice improvement. 

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AR
User at a financial services firm with 51-200 employees

Microsoft Dynamics AX meets my requirements.

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JB
Data Analytics Manager at a tech services company with 51-200 employees

The relation between CRM and Sales, that's the main strength of this ERP.

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NO
Director, Information Technology at a construction company with 501-1,000 employees

It depends on how you deploy it and how you implement it, however, from a feature point of view, Dynamics is easy to use and very user-friendly. It has the same UI and is very similar to any other Microsoft product. Features-wise the navigation bar that they have makes it easy for exporting everything to Excel.

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Osama Nabih - PeerSpot reviewer
Chief Executive Officer at Easy Touch

Microsoft Dynamics is a great product. All Dynamic products are great.

It is stable, suitable for businesses, and covers all business needs. 

It's very flexible and easy to use.

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KS
Manager IT at a retailer with 201-500 employees

I like that it's a complete ERP solution from production level to branch level. If you have a production department, they give you all the facilities for each item to make a product complete or complete a whole mission system. It's also helpful in completing incomplete information like articles. For example, receiving articles from the warehouse in our branches and online store. The software we're using isn't for the online store, but we are using it for production.

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MA
Senior Solution Architect at a computer software company with 1,001-5,000 employees

In current cloud environments, I like the scalability.

The security is very strong.

We have found the flexibility and the configuration potential of the solution to be very good. It's very flexible.

The stability is very good. 

The features themselves and the governance models and application lifecycle management are on a quite good level right now.

We have been in very tight cooperation with Microsoft. We know all the service channels and we have a good outlook on the product roadmap and et cetera.

The pricing is competitive.

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Muhammad_Irfan - PeerSpot reviewer
Sr. Network Administrator at ACMC

The most valuable feature of Microsoft Dynamics AX is that it fulfills our requirements. We haven't had any issues with performance. 

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NK
Senior Manager- Presales at a tech services company with 501-1,000 employees

It is easy to use, and it has a great UI. It has very well-structured modules. In terms of setup and configuration, they're logically placed, which makes it easy for any user to pick up information and learn more about the system, rather than just be plain key users of that business operating system.

It is scalable and customizable. Easy integration and availability of workspaces help in easily making it very role-oriented. They also make it easy for users to access and use it.

The fact that it is on the cloud makes it accessible from any device and at any given point in time, as long as you have a connection to the internet.

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Mohit Trehan - PeerSpot reviewer
ERP Program Director at Coca-Cola Company

The most valuable features of Microsoft Dynamics AX are field services and the vendor collaboration portal. Both of the features are very good.

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DS
Digital Transformation Manager at a construction company with 1,001-5,000 employees

The most valuable features of Microsoft Dynamics AX are ease of use and performance.

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MS
Head of Technology at a real estate/law firm with 11-50 employees

The good thing about this solution is that it is easy to use. If anyone is familiar with Microsoft products then they can handle it easily.

The manuals are available for learning about the functionality.

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MS
IT Infrastructure Manager at a retailer with 11-50 employees

A valuable feature of Microsoft Dynamics AX is that it is stable. 

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FB
ICT Manager at a manufacturing company with 201-500 employees

Support is really good.

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AS
Test Architect at a computer software company with 1,001-5,000 employees

One of the valuable features of the solution is how easy it is to use.

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Buyer's Guide
Microsoft Dynamics AX
June 2022
Learn what your peers think about Microsoft Dynamics AX. Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
609,272 professionals have used our research since 2012.