Microsoft Dynamics AX Valuable Features
RS
Ricky Siu
Business Analyst at Kpmhealth.com
The most valuable feature of Microsoft Dynamics AX is its full integration with Excel, allowing for cut and paste functionality between Excel and the system. This feature is very useful during the implementation and configuration phases, especially for setting up or configuring a new company. It allows for easy transfer of configuration data into the system. This capability is particularly beneficial for small companies, as it simplifies the setup process for payment terms, credit card information, and bank details. Compared to Oracle or SAP, where a lot of effort is required, Microsoft Dynamics AX allows easy copying of data from Excel due to its flexibility. Another beneficial feature is the ease of data conversion and validation, facilitating the process of uploading open sales orders, invoices, or purchase orders without needing programming. This feature is a standout benefit of Microsoft Dynamics AX.
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Dynamics AX is very simple to use. That is probably the best feature. I have not had any major issue with stability. Part of my job is to identify slow-running processes and tune them. Generally speaking, it is not too difficult. Once I have tuned it, it is like a nice running engine. It just continues to run smoothly.
View full review »I believe Microsoft Dynamics AX is good for retail purposes. If anyone has a retail business, it is a good choice. It's ranked number one for retail, ahead of competitors like Odoo and QuickBooks.
The tool's most important capabilities are for retail and finance. Microsoft Dynamics AX 2012 doesn't have many integration capabilities, but Microsoft 365 has the most capabilities to integrate with any type of standalone software and has many more features.
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Microsoft Dynamics AX
June 2025

Learn what your peers think about Microsoft Dynamics AX. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,825 professionals have used our research since 2012.
In terms of features, GP offers a wide range of strong capabilities, particularly in the financial module. Moreover, the sales and distribution modules are robust, and reliable, and seldom encounter issues. Customizations and integration are well-executed in GP, providing a solid foundation for building various additional models. Many users have leveraged GP to create their own models and seamlessly integrate them into the system. These features are undeniably strong points of GP.
The advantages are consistent, and the most significant one is reliability. In North America, the analytics within GP are notably straightforward and user-friendly. The interface is intuitive, resembling the familiar look and feel of Windows and integrating seamlessly with Microsoft Office. This user-friendliness is a key reason people prefer using it. Additionally, I've noticed that individuals often choose to work with .NET specific functionalities within GP.
View full review »The accounting and inventory management features are valuable.
View full review »NJ
Nanditha J Kini
Presales Manager at KPMG
The product's most valuable features are its day-to-day operations, Power BI-driven workspaces, and homepage. It also includes features such as easy data searching, adding data to the favorite column (similar to using favorites in an internet browser), and access to the ERP system from any device with internet connectivity.
View full review »Almost all of the features that we use are efficient. Live master planning successfully handles all of our company's requirements.
View full review »Microsoft Dynamics AX is good for its NAS service and operation features.
View full review »NK
Nawaaz Khan
Assistant Manager at Grant Thornton
According to user feedback, the product's most valuable features are modern web-based accessibility and user-friendly interface. The user interface is simpler and more interactive than Oracle.
View full review »I only use one with tire management.
View full review »We are using Microsoft Dynamics AX for warehouse, finance, payroll, HR, production, enterprise assets, and assets except budgeting.
View full review »OF
Ofer Fishelovich
CIO at MS ALUM
The most valuable features of Microsoft Dynamics AX are field services and the vendor collaboration portal. Both of the features are very good.
View full review »AR
AbdelkaderRaway
Consultant at Industry for consultant
Most of the features of Microsoft Dynamics AX are good. The overall structure and functions of the solution are great.
Supply Chain Management is an excellent feature. Finance also performs well. There's an element of project management present, which I think makes it a good overall product.
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This solution's most valuable feature is its workflow for purchase orders and inventory. Additionally, the integration capabilities are also very impressive.
View full review »One of the most valuable features is its centralized, cloud-based solution to have all the data in one place. Additionally, the user experience is also good.
View full review »The workflow is the most valuable aspect of the solution.
AX provides the capability to easily automate business processes through customizable and template-based workflows within each module. Individuals in different roles are prompted to process workflow documents via their role center in AX or through email.
It is flexible and cost-effective.
Due to the constantly changing market, a flexible ERP solution would be a good choice. With Microsoft Dynamics AX, an organization gets access to a wide range of products under the solution that adds value. This makes it a cost-effective solution.
View full review »The production is a valuable feature.
View full review »The performance is good.
View full review »The most valuable feature of Microsoft Dynamics AX is customization.
View full review »The most valuable features of Microsoft Dynamics AX are ease of use and performance.
View full review »AR
Abdelkader Raway
Works at a financial services firm with 51-200 employees
Microsoft Dynamics AX meets my requirements.
View full review »The most valuable feature of Microsoft Dynamics AX is that it fulfills our requirements. We haven't had any issues with performance.
View full review »NB
Navnath Baravkar
Head IT and CIO at Mutual Automotive Pvt Ltd
The most valuable feature I've found is the UI functionality, user interface functionality. It's great.
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Shahzad-Islam
ERP Project Manager & Managing Consultant at Liwa Education, Iranfava
It's good for retail businesses.
It expands a lot and constantly bringing on new features. It's got a lot of competitive features.
The stability is okay.
There's a moderate amount of scalability available.
They've put in asset management, which has been a nice improvement.
View full review »TL
Trung Luong Thanh
Project Assistant at Scc
The real-time analysis and information we get are very helpful.
It helps us with forecasting revenue and analyzing costs.
It's scalable.
Technical support is helpful.
The pricing is okay.
View full review »MA
Mouaz ALKASSAS
Project Manager
The most valuable feature is the workflow of the modules.
View full review »The response time of the solution is very good. We can change or take action on change requests very easily and that can be accessed at any time for all users and from all development sides.
View full review »It depends on how you deploy it and how you implement it, however, from a feature point of view, Dynamics is easy to use and very user-friendly. It has the same UI and is very similar to any other Microsoft product. Features-wise the navigation bar that they have makes it easy for exporting everything to Excel.
Support is really good.
View full review »In current cloud environments, I like the scalability.
The security is very strong.
We have found the flexibility and the configuration potential of the solution to be very good. It's very flexible.
The stability is very good.
The features themselves and the governance models and application lifecycle management are on a quite good level right now.
We have been in very tight cooperation with Microsoft. We know all the service channels and we have a good outlook on the product roadmap and et cetera.
The pricing is competitive.
View full review »The relation between CRM and Sales, that's the main strength of this ERP.
ON
Osama Nabih
Chief Executive Officer at Easy Touch
Microsoft Dynamics is a great product. All Dynamic products are great.
It is stable, suitable for businesses, and covers all business needs.
It's very flexible and easy to use.
View full review »OA
Okay Akdeniz
Business Application Group Manager at OBASE
Customers want all the business flow to be contained within the application. If they're using a lot of Excel and other documents, in addition to working with several other third-party applications, the problem is that these applications cannot integrate. That's a huge problem for business. It's possible to provide a solution to this by using an interconnected ERP solution with Dynamics. It is possible to interconnect to other products such as SAP, Oracle, and other global ERP types. Microsoft Dynamics AX makes this possible. Dynamics AX provides a lot of functionality. You have all your information to hand in one application. The application provides these values into the accounting application, and the accounting application executes the rest of the workflow. It's completely integrated. This is a huge and flexible design for customers.
View full review »The tool's most valuable feature is reporting.
View full review »PK
PRAVEEN KAMALAKKANAVAR
Chief Operating Officer at ERBrains IT Solutions Pvt Ltd
I am impressed with the tool's vendor collaboration. It is also easy to connect with third-party applications.
View full review »Flexibility is the best feature. Because we have the source code, we can develop our ideas. It enables us to develop new functions.
View full review »The most valuable feature of Microsoft Dynamics AX is material planning.
View full review »A valuable feature of Microsoft Dynamics AX is that it is stable.
View full review »It is easy to use, and it has a great UI. It has very well-structured modules. In terms of setup and configuration, they're logically placed, which makes it easy for any user to pick up information and learn more about the system, rather than just be plain key users of that business operating system.
It is scalable and customizable. Easy integration and availability of workspaces help in easily making it very role-oriented. They also make it easy for users to access and use it.
The fact that it is on the cloud makes it accessible from any device and at any given point in time, as long as you have a connection to the internet.
View full review »I like that it's a complete ERP solution from production level to branch level. If you have a production department, they give you all the facilities for each item to make a product complete or complete a whole mission system. It's also helpful in completing incomplete information like articles. For example, receiving articles from the warehouse in our branches and online store. The software we're using isn't for the online store, but we are using it for production.
View full review »MS
Mohammad Shalan
Head of Business Agility and Development at Aqarat Real Estate Development Company
The good thing about this solution is that it is easy to use. If anyone is familiar with Microsoft products then they can handle it easily.
The manuals are available for learning about the functionality.
View full review »I have not really found very much that is valuable, at least in the version of the product that we are using. I do not think it is really suitable for the work that we do anymore. The reason for that is that we have changed our business model over the past few years. It was okay when we delivered hardware and we had to do maintenance on the hardware. But now that we have a real service organization where we have to comply with SLAs (Service Level Agreements) with our customers, it does not fit the structure.
To manage the service levels, we have to meet the agreements. For example, we have to resolve priority one incidents within four hours and we have to resolve priority two incidents within eight hours. I find that the Microsoft Dynamics product is not suitable for that. We had to make a lot of adjustments and tweaks in the software just to meet our goals. The reporting for our customers was a problem because there are no portal service level reports. We had to develop all of those solutions ourselves.
All its features are valuable.
View full review »The most valuable feature for us is the manufacturing module. It addresses our product costing for tuna canning.
View full review »Master planning is the most valuable feature.
View full review »The finance and finance reporting features are good. The ability to use it with Excel means you can get the reports you need.
View full review »- Finance
- Inventory
- Manufacturing
- ERP's major objective is to integrate all departments and functions across the organization and branches onto a single computer system that can serve all the department's particular needs.
- Timely access to management Information.
- Business Process Automation.
Flexibilty to allow change however this is its weakness as well. If you over develop core functionality it willing wrong.
View full review »- Finance
- Projects
- Sales & Marketing
- Time & Expense
- HR
- Workflow
One of the valuable features of the solution is how easy it is to use.
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Ikechukwu Opia
Account Executive at Lychee Integrated Solutions
The product is easier to use and has more efficient workflow management features than other vendors. It helps to respond to customer queries as well.
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Alonso Romo Romo
Director de servicios at KC ERP GROUP
The tool makes it easier to manage things.
View full review »Buyer's Guide
Microsoft Dynamics AX
June 2025

Learn what your peers think about Microsoft Dynamics AX. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,825 professionals have used our research since 2012.