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Micro Focus Real User Monitor Room for Improvement

Manager at a tech services company with 1,001-5,000 employees

This technology is considered to be older. We are using the type of data collection that is mirroring traffic from application servers to Real User Monitor servers. Many other vendors such as AppDynamics, and Dynatrace, are using code injection and the values are more true with code injection. But for the mirroring, or data mirroring, it is not as true.

On the technical side, the data mirroring is easier to configure. The code injection needs development. You have to direct the development team on what to do, for you to use the data. For the data mirroring, you can ask the network team to mirror the application server data to my server. You can get all of the data. it is very easy to configure.

Most of the dashboards require a lot of configuration. We are not happy with the dashboard.

It is simple but you need to do some extra configuration, and you need to know another reporting tool that needs to integrate with. It is very difficult to manage this process 

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Kalyan Maddula - PeerSpot reviewer
Presales Manager at a tech services company with 51-200 employees

Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely.

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MiritGoldring - PeerSpot reviewer
Delivery Manager at AMAN

There have been some issues with customers implementing this solution and with login errors, which could be areas for improvement.

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Buyer's Guide
Application Performance Management (APM)
September 2022
Find out what your peers are saying about Micro Focus, Dynatrace, AppDynamics and others in Application Performance Management (APM). Updated: September 2022.
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