ManageEngine Endpoint Central Reviews and Pricing

User Support Specialist at a non-profit with 1,001-5,000 employees

Dec 16, 2015

We're able to deploy software remotely and silently without interfering with users' work. However, they do need to improve their software QA and testing before releasing a new patch.

What is most valuable?

Software Deployment
Patch Management

How has it helped my organization?

We are a three-man team serving thousands of employees worldwide. Managing systems remotely is a tedious task, but thanks to this product we are able to deploy software remotely and silently without interfering with users' work.

What needs improvement?

Overall, I am happy with the features. However, they do need to improve their software QA and testing before releasing a new patch. It can take months before they can resolve an issue.

For how long have I used the solution?

I've used it for two years.

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ManageEngine Endpoint Central

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What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and support?

The response time is great, but it takes time for them to resolve an issue.

Which solution did I use previously and why did I switch?

I haven't used any solution previously.

How was the initial setup?

It was already implemented when I joined my current company.

What other advice do I have?

Do ask for demonstration first, but overall this product is worth the money and continuous improvement is noticeable.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

reviewer1072692

Head of IT at a financial services firm with 11-50 employees

Mar 27, 2024

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They constantly upgrade features

Pros and Cons

"Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there there were some features as the tenant on the earliest version. Now it's it's almost everything that we we need. So managing security ManageEngine configuration. It's we are very satisfied because it has the Telstra that's what we we need."

"Improvement should be done as per customer requirements."

What is our primary use case?

ManageEngine facilitates our control of the engines. It enables us to access our endpoints remotely and manage endpoint configuration.

How has it helped my organization?

We don't use it much for software license management, but we use it for deploying some in-house software. It helps us in that way, so we don't have to do have to do it manually.

What is most valuable?

I like that they are constantly upgrading features. It has everything we need.

What needs improvement?

Improvement should be done as per customer requirements.

For how long have I used the solution?

I have experience with ManageEngine Endpoint Central.

What do I think about the stability of the solution?

The solution is highly stable.

What do I think about the scalability of the solution?

It is a scalable solution.

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

Overall, I would rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide

ManageEngine Endpoint Central

May 2025

Free Report: ManageEngine Endpoint Central Reviews and More

Learn what your peers think about ManageEngine Endpoint Central. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.

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856,873 professionals have used our research since 2012.

reviewer2085756

Inside sales executive at a tech services company with 11-50 employees

Mar 14, 2023

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It manages everything that is going on in your system and it has a lot of valuable features

Pros and Cons

"The solution's stability is better than the other solutions in the market."

"It is compatible with the systems such as Windows and Mac but not with Linux systems."

What is our primary use case?

The solution works as a Mobile Device Management system for us. With Endpoint Central, we can manage every system in our organization.

What is most valuable?

The solution has a lot of valuable features. It manages everything that is going on in your system. If you want to install or delete something, or have a check on an activity in your employee's system, it does it all.

What needs improvement?

It is compatible with the systems such as Windows and Mac but not with Linux systems. We faced complexity with implementations there. We can't term it as a problem, but it requires a few customizations while working with Linux systems.

For how long have I used the solution?

I have been using the solution for one year now.

What do I think about the stability of the solution?

The solution's stability is better than the other solutions in the market.

What do I think about the scalability of the solution?

We have 1200 users of the solution in our organization.

How are customer service and support?

The solution's customer support service is nice. They provide instant support. If required, they visit the premises and solve the problem.

How was the initial setup?

The solution takes one or two days to deploy.

What about the implementation team?

The implementation of the solution needs two or three technical executives. It is easy to implement as it is a cloud-based solution. It offers virtual tech support as well.

What other advice do I have?

I recommend the solution to others and rate it as an eight.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner