Our clients use Lansweeper as an asset management solution.
Business Development Manager at SYNTAX IT Inc.
An easy-to-use asset management solution that has good technical support
Pros and Cons
- "Lansweeper is very easy to use, and its technical support is very good."
- "It would be great if Lansweeper could combine security functions like vulnerability management."
What is our primary use case?
What is most valuable?
Lansweeper is very easy to use, and its technical support is very good.
What needs improvement?
It would be great if Lansweeper could combine security functions like vulnerability management. Lansweeper should improve the cloud solution because some features are available only on the on-prem solution.
For how long have I used the solution?
I have been working with Lansweeper for the last six months.
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What do I think about the scalability of the solution?
Our clients are enterprise businesses with 10,000 users who use Lansweeper.
I rate Lansweeper a nine out of ten for scalability.
How are customer service and support?
The solution's technical support is quite good because they provide the documentation for many things.
How would you rate customer service and support?
Positive
How was the initial setup?
Lansweeper's initial setup seems easy.
What about the implementation team?
The solution can be deployed in a week.
What's my experience with pricing, setup cost, and licensing?
On a scale from one to ten, where one is cheap, and ten is expensive, I rate Lansweeper's pricing a seven out of ten.
What other advice do I have?
I am working with the latest version of Lansweeper. I would recommend Lansweeper to other users.
Overall, I rate Lansweeper a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
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Updated: October 2025
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Download our free Lansweeper Report and get advice and tips from experienced pros
sharing their opinions.
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