Huntress Managed EDR Reviews

I use Huntress Managed EDR for my Windows computers. I use a lot of Linux for my personal activities, but I have Windows computers for some people who work with me, and I keep it on those. 

I have combined the use of Huntress Managed EDR with other solutions, such as Flare.io. That's another tool we use in our stack. My stack includes Huntress, Flare, Cynet, and some open-source solutions such as Snort running on my router, Zeek, and Security Onion running on the LAN side, and everything works without conflicts.

I have it for my customers because it has a lot of variety. It's a solid program. It's a solid setup with a nice stack put together. They have a good name, and I've seen a lot of actionable results from what has happened and what's going on with their notifications. It's very good for someone who doesn't have the money of an enterprise but needs the security of an enterprise. You can get 24/7 monitoring. You're not going to get that for the price they offer.

The fact that Huntress Managed EDR is fully managed 24/7 saves me a lot of stress because I don't have to worry about false alerts. If they send me an alert, I better pay attention. If I get a call from Huntress, I need to get on point real quick because there's something going on. That gives me a backup and less stress; it's having someone always watching my back.

Using Huntress Managed EDR definitely makes everything easier. It sometimes makes me wonder if it's too easy and if everything is going alright, but everything's great.

Using Huntress Managed EDR helps me reduce the need for expensive security tools or hire expensive security analysts. Even if you want your expensive tools, it gives them a backup, providing an added layer of security and in-depth defense, which is what you need. This feature is a top priority for me because it's another layer of security that has my back. I don't have to worry about if something's happening that we don't notice when I take my eyes off the screen for a minute.

Huntress Managed EDR has greatly affected my organization's overall security by providing an extra layer. It has given us more security. I've got my own monitoring going on and things that, and I know that's there, so it's just made me more secure.

I could see the benefits of Huntress Managed EDR when I installed everything. I knew how the benefits would work prior to using the program, but definitely, after installation, it shows you what's there.

Huntress Managed EDR starts to improve an organization's security pretty much instantly. As soon as you've got your agent lined up, you start to see information at that point.

I have used Huntress Managed EDR's ability to automatically remediate low-severity threats on Windows computers. It has been helpful there.

Huntress Managed EDR is very easy to use. It's geared towards your Windows user who wants convenience. You just need an EXE file to get started. It's set up for convenience to make it easy for you to have security, as opposed to some of the complexities behind the scenes that you don't see.

I would request that they make it an agent for Linux because we need it on Linux.

I've just started using Huntress Managed EDR because I just partnered with them and started using their program, so I'm learning about everything. It's been about four and a half weeks. While it's not a long time, I've been experimenting with it.

I haven't noticed any stability issues with Huntress Managed EDR; I haven't seen anything that I could note. The agent is really light on the system; I don't think it's going to cause any issues.

Huntress Managed EDR is what you need when you're scaling. It's going to go with you; you just get another computer, get another endpoint, and put it right on there, and it's ready to go.

It is very effective for the SMB market. It is right on point in terms of everything you need in an enterprise situation. It is cost-effective for small businesses. You won't be able to find something like that. You won't be able to pay one person to do the job they're doing.

I haven't contacted technical support yet. I had one question but was able to get an answer without reaching out. I was curious if it worked on a virtual machine, and someone answered that for me.

Neutral

I have used alternatives to Huntress Managed EDR, including open-source options. One of those alternatives was Wazuh. 

Comparing Wazuh with Huntress Managed EDR, you have the human interaction with Huntress that you don't have with Wazuh. Wazuh has a lot to it; it's great, and I was even wondering about mixing them together. However, Huntress provides that human in the loop, which means someone is always watching your back, and that's the main difference.

Regarding cost-effectiveness, with Wazuh being open source, obviously, there's no cost to the program itself. But Huntress Managed EDR costs no more than having a VPN each month, offering significantly more security than a VPN. You're not going to be able to pay someone to sit at your computer for the amount you pay for Huntress; you'd pay much more to have someone monitor with Wazuh. 

Wazuh does not have a SOC team associated with it, while Huntress Managed EDR does come with a SOC team that works for us 24/7.

The initial setup for Huntress Managed EDR is easy; I overthought how to set it up before actually doing it. I literally just needed to click on it and download it.

The maintenance is taken care of by Huntress.

It requires just one person. 

Regarding the pricing for Huntress Managed EDR, I was amazed when I heard the price; I thought it was going to be way more than what it is based on the quality.

I looked at other solutions before choosing Huntress Managed EDR. I was initially going to stick with only open-source software, but because of Huntress, I'm not using only open-source; I trust them. That's significant.

I would rate Huntress Managed EDR a nine out of ten.

As soon as the agents are installed, they start ingesting signals and data points, and there is no tuning or effort that my team or I need to take after installing an agent in order for it to start checking in and be monitored by Huntress Managed EDR.

Huntress Managed EDR has improved our security posture and has provided peace of mind for myself as well as the firm partners that our security stance can not only meet the minimum requirements but actually positions us well to protect our environment from modern and emerging threats.

I appreciate that Huntress Managed EDR detects signals and alerts on anything potentially suspicious.

I would rate the customer support for Huntress Managed EDR a nine on a scale of one to ten.

Positive

Huntress Managed EDR improvements really come down to the user interface online, which is less polished than I would like. However, I am more focused on the functionality of the product, and that is where it already shines, and I find they deliver incredible value.

I rate Huntress Managed EDR a nine because there is always room for improvement that prevents it from being a perfect ten for me.

Huntress Managed EDR is deployed in our organization with a hybrid setup, using both on-premises and public cloud. For our public cloud environment, we use Microsoft Azure.

Huntress Managed EDR is very easy to use. If Huntress Managed EDR identifies something suspicious, an alert is raised, and my team gets notified. We log into the Huntress Managed EDR console and review what has been flagged.

I evaluate Huntress Managed EDR as an ideal vendor for the SMB market. It is very easy to deploy, requires minimal overhead on compute resources, is easy to work with, and acquiring licensing is straightforward. All in all, Huntress Managed EDR is a great partner for SMB.

Huntress Managed EDR has not reduced our workload since we were not reviewing and triaging 24/7 to begin with, but it has expanded our ability within the organization even during non-business hours.

I have used and evaluated other similar solutions, notably Blackpoint Cyber. I would argue they were a bit more detailed in the service provided, but when it comes to overall usability and a simple approach to using the product, Huntress Managed EDR is head and shoulders above.

In terms of cost-effectiveness, I find Huntress Managed EDR to be in the sweet spot compared to offerings by other providers. Huntress Managed EDR is not the cheap provider and is not the expensive provider.

I do not combine the use of Huntress Managed EDR with other solutions. Huntress Managed EDR is our sole EDR and MDR provider.

My advice for others looking into using Huntress Managed EDR is to not overthink it. It is a deceptively simple, yet effective tool at mitigating or reducing cybersecurity threats in your environment.

There is no business relationship with Huntress Managed EDR beyond being a customer.

I would rate Huntress Managed EDR a nine overall.

My main use case for Huntress Managed EDR is for malware and EDR protection for endpoints. I use Huntress Managed EDR for endpoint protection in my environment on Windows and Mac devices, as it integrates with Defender and protects devices from threats.

The best features Huntress Managed EDR offers is that it is extremely easy to deploy and it is lightweight as it integrates with Defender on Windows devices, and then it operates independently on Mac. Because it is easy to deploy, it does not affect people too much.

Huntress Managed EDR has positively impacted my organization, as we switched from a past solution when we went to them in the first place and it was much better. Since switching to Huntress Managed EDR, it is a much more lightweight install, and the previous tool we had was constantly causing weird issues on computers because it was absorbing all the resources and causing slowdowns.

I have noticed measurable improvements such as fewer support tickets for the installation issues that the non-Huntress product that we used to use would cause.

It would be nice if Huntress Managed EDR started adding additional features that some of the other competitors have, but obviously, to keep it lightweight, they cannot pack too much into it. Quality of life improvements could be made.

I think some device control, such as USB ports in general or maybe being able to do privileged access management via Huntress Managed EDR would be nice. We use another tool for that, so it would be great if they had their own module for it that would work via the agent that they are already installing.

I have been using Huntress Managed EDR for about five years.

Huntress Managed EDR is stable.

Huntress Managed EDR scales very well, and even the pricing gets a little cheaper as you reach different tiers.

Support for Huntress Managed EDR is good, but we do not have to use them very often, which is probably also a good thing.

Neutral

I previously used Bitdefender and switched to Huntress Managed EDR because of the problems we were having that affected devices.

There is no setup cost with Huntress Managed EDR, and the licensing is about a dollar per device.

I have not seen a return on investment specifically. It is replacing a tool, and the other tool it was replacing was more expensive at about 50 cents per device, which shows how much it is saving us.

I have used and evaluated other similar solutions. We have tested Bitdefender, SentinelOne, and Sophos. Huntress Managed EDR, compared to Bitdefender, SentinelOne, and Sophos, stands out as much more lightweight than the others.

It impacts my day-to-day operations or the user experience for my team because it is all done through scripting, and there is no manual labor involved in deploying it. It is set through the EDR portal when a threat is actually detected. It integrates with our ticketing system, so Huntress Managed EDR sends it straight there.

Huntress Managed EDR is really good for the SMB, small and medium business market. As a managed service provider, I know we get tiered discounts for purchasing as a non-MSP, but small and medium businesses would get those same benefits of price, and the quality is there. Huntress Managed EDR is fully managed 24/7, which affects my workload positively when it comes to triaging and managing alerts because it is great that they are monitoring since we are light staffed on weekends, holidays, and after hours. It is great that they are that front line for any of those major threats that come through.

We do not handle low severity threats with Huntress Managed EDR, but we do handle the medium and critical threats. There are definitely more expensive EDR tools out there, but we have additional tools in place, including Huntress Managed EDR offering additional tools. We definitely have not reduced the need for security, and we do not have a security analyst, but we have people on staff with some training in that aspect.

Huntress Managed EDR has affected my organization's overall security positively. Being relatively cost-effective, it goes out there on all of them and constantly looks for threats. After deploying Huntress Managed EDR, it took no time to start improving my organization's security. The improvement was immediate.

I would say to definitely go for Huntress Managed EDR. It is a great product. My company does not have a business relationship with this vendor other than being a customer. I found this interview fine overall, but the AI voice chatbot is not great. I would rate this review an 8.

My main use case for Huntress Managed EDR is that I am an MSP, so I have incorporated Huntress Managed EDR into my offering for all my clients as a default MDR solution. This means that any client machines which I manage always have Huntress Managed EDR installed on them for managed detection and response.

A quick, specific example of how I use Huntress Managed EDR for one of my clients involves a client in health services where Huntress Managed EDR found that they were storing passwords in plain text in Excel files on their client machines. Huntress Managed EDR pointed this out to me, and I spoke with the client to let them know about the potential security risk of those files being present, and we resolved the issue.

My main use case for Huntress Managed EDR is that it actually provides a fully autonomous solution, so I do not have to worry about day-to-day operations or manually going through all the logs and antivirus alarms to check whether all my clients are secure or not. I can rely on Huntress Managed EDR to alert me of any abnormalities or anomalies and to help resolve any issues.

The best feature of Huntress Managed EDR is its integrations and scripting capabilities. When I install RMM on my client machine, my RMM has a policy set up to install Huntress Managed EDR on the client machine straight away. This process installs Huntress Managed EDR, turns on all the antivirus features, updates, and manages signatures on the client machines, and it produces all the data into the Huntress Managed EDR platform for me to access.

The integrations and scripting that Huntress Managed EDR offers make my work significantly easier because I do not have to install Huntress Managed EDR specifically on every single client machine individually. My RMM, which is Gorilla, has defined policies, scripts, and integration with Huntress Managed EDR. I only need to map the client in Huntress Managed EDR organization with my Gorilla client, and I can create policies to install Huntress Managed EDR automatically when Gorilla is installed on the client machine. This greatly streamlines my workload, allowing me to manage Huntress Managed EDR installation and reinstallation directly from both Gorilla and the Huntress Managed EDR platform.

Huntress Managed EDR has positively impacted my organization because I can confidently tell clients that I am offering a best-in-class, state-of-the-art MDR solution incorporated within my offerings. This means my clients do not need to purchase any other antivirus or MDR solution or pay me separately for any additional security, creating a strong value proposition and enhancing my competitive position.

One area where Huntress Managed EDR can improve is in alerting. Recently, one of the RMMs I use went crazy and was flagged by Windows Defender antivirus as a Trojan. However, I was not alerted by Huntress Managed EDR about the Trojan detected on my computer, though Windows Defender quarantined it. Huntress Managed EDR indicated this is a normal behavior, but I would prefer to be alerted whenever there is any incident involving Windows Defender on any machines, regardless of the status of the incident.

I have been using Huntress Managed EDR for about three years or more.

Huntress Managed EDR is stable so far.

Huntress Managed EDR is easy to scale; it is automatic.

My experience with customer support has been good; I have been assigned an account manager, and I have no complaints.

Before choosing Huntress Managed EDR, I considered SentinelOne, but I did not evaluate the MDR side of it. I was using SentinelOne's EDR side for about three to four years before switching to Huntress Managed EDR.

While I do not have specific measurable metrics to share, I can say that I have seen a return on investment since I do not need another staff member to manage the alerts or threats from any client machines, which means money and time saved.

My experience with pricing, setup cost, and licensing has been very straightforward, as Huntress Managed EDR pricing is clear, the setup cost is transparent, and licensing is easy to understand.

The cloud provider I use is Huntress.

Using Huntress Managed EDR is straightforward; I only need to install it on the client machine, and then I have access to the Huntress Managed EDR platform to view all the relevant information in one place.

The fact that the solution is fully managed by Huntress Managed EDR 24/7 has significantly reduced my workload regarding triaging and managing alerts, providing me with assurance and peace of mind that all my network and computers are secured.

I do take advantage of Huntress Managed EDR's ability to automatically remediate low-severity threats, which has reduced my workload related to security operations because I do not have to continuously monitor all my client machines for all alerts.

My advice to others looking into using Huntress Managed EDR is that it is a very robust solution that offers great value for money at a very good price. I would rate my overall experience with this solution a 10 out of 10.

We needed a solution to monitor two customer servers and a desktop server for threats, particularly during development. Therefore, we chose Huntress Managed EDR.

Huntress Managed EDR is easy to use.

We like that Huntress Managed EDR is focused on the SMB market.

Since implementing Huntress Managed EDR, we have not had any threat issues.

One of the main features we appreciate about Huntress is the human element involved in triaging and determining the severity of a problem before forwarding an alert. We value this managed service approach that provides an additional layer of support and analysis.

Huntress Managed EDR eliminates the need to outsource expensive security tools or analysts, avoiding the high costs associated with external solutions. This comprehensive product provides the necessary capabilities in-house, saving us from the financial burden of outsourcing.

Huntress has allowed us to discontinue the use of Webroot and utilize the free, built-in Windows Defender antivirus system, which they manage as part of their product feature set. We now use Huntress EDR combined with Huntress Managed Windows Defender.

The most valuable aspect of Huntress Managed EDR is its personalized approach. As a dedicated company focused solely on this service, Huntress prioritizes individual relationships and provides attentive support, unlike larger corporations with diverse product portfolios. This fosters a sense of trust and partnership, ensuring clients receive direct and committed assistance.

The support Huntress provides is valuable.

The integration with Autotask could be improved. Currently, it doesn't classify the "installed product" or "configuration item," as they are called in Autotask, preventing automated handling. Additionally, updates could flow more seamlessly to Autotask. Overall, a more enhanced integration would be beneficial.

I have been using Huntress Managed EDR for five years.

I would rate the stability of Huntress Managed EDR nine out of ten.

I would rate the scalability of Huntress Managed EDR ten out of ten.

The technical support provides that personal service and proactiveness.

Positive

The deployment is straightforward because it's rolled out via our Datto RMM system. Huntress Managed EDR takes five seconds to roll out per device.

Huntress Managed EDR offers a fair pricing model. While the initial cost was low and has since increased, it has stabilized at a reasonable rate. The introduction of Managed Defender allowed us to transition clients from Webroot to Huntress without a significant price difference. The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.

I would rate Huntress Managed EDR nine out of ten.

Our management system has an automated routine that automatically reinstalls Huntress if it's ever uninstalled, eliminating overhead. Occasionally, an agent might get stuck at a specific version, requiring manual remediation. This might involve a minimal time commitment of approximately an hour per month to check for updates and ensure all versions and statuses are current.

As a Managed Service Provider, we deploy Huntress Managed EDR to all our customers, covering approximately 1,400 endpoints. Our team of ten technicians utilizes the platform to serve our clientele, which predominantly consists of hotels in the hospitality industry.

While alternative solutions might be preferable in certain situations, I would generally recommend Huntress Managed EDR.

I haven't utilized their cybersecurity awareness training because we use KnowBe4 for that, but when it comes to ITDR, EDR, and SIEM, I've used all of those products. I use them fairly regularly with my clients, so we have four different offerings when it comes to EDR: SentinelOne, Sophos, Huntress Managed EDR, and ThreatLocker, which we actually just recently added to our line card.

When it comes to Huntress Managed EDR, it's been my preferred ITDR and EDR because we've had great success utilizing Huntress Managed EDR's own network and security operations center. EDR is a requirement for every business that we work with. A lot of the businesses that we work with usually have something as simple as Webroot, which is more geared towards residential use. I always recommend something more robust when it comes to business-grade EDR. That's been my experience with Huntress Managed EDR—getting people switched over from these really basic antivirus software that they have.

It's been significantly more secure, especially because we get to offload some of the work from our engineers to Huntress Managed EDR's own security operations center. It's helped make our organization more secure, our clients more secure, and also helped offload a significant workload from our engineers.

I actually just had a client who had a breach. They brought us in after the fact and their email was getting locked down by ransomware. I was immediately able to deploy Huntress Managed EDR to help remediate that issue.

Huntress Managed EDR is extremely robust, very secure, and I recommend it to every client that I work with.

Huntress Managed EDR has helped significantly reduce our workload so that our engineers can focus on other tasks at hand. It's been nothing but a great success and a great experience working with Huntress Managed EDR.

Huntress Managed EDR is very easy to deploy. It's our preferred Endpoint Detection and Response and IT Detection and Response for every endpoint. I have not had any issues whatsoever.

Working with their network operations center has been a wealth of knowledge when it comes to remediation. I would give it a ten only because, comparatively to other software that we use, Huntress Managed EDR does the best job.

I actually haven't used their cybersecurity awareness training, so I'm not sure how that really stacks up against the competition. That probably doesn't seem to be a big push for them. I would to see more work being done on the cybersecurity awareness training because we have other preferred products that we could use. I'd like to see them having more focus on that.

It's been about two years.

Huntress Managed EDR is a lot more secure than other antivirus software that our clients typically would have.

A lot of the businesses that we work with usually have something as simple as Webroot, which is more geared towards residential use. I always recommend something more robust when it comes to business-grade EDR. That's been my experience with Huntress Managed EDR—getting people switched over from these really basic antivirus software that they have.

Anytime we install Endpoint Detection and Response, it's anywhere from five to seven minutes per endpoint.

That would probably be a question best answered by one of my engineers. They're actually behind the scenes doing all the actual work. Huntress Managed EDR has been our preferred product when it comes to any endpoint and IT detection and response across the board. We've used SentinelOne, we've used Sophos, we've used ThreatLocker. Huntress Managed EDR is definitely our preferred software.

Huntress Managed EDR has helped significantly reduce our workload so that our engineers can focus on other tasks at hand. It's been nothing but a great success and a great experience working with Huntress Managed EDR.

Pricing is fine. It's in line with other cybersecurity software that are available. SentinelOne is probably more expensive, so Huntress Managed EDR falls somewhere in the middle. We charge our clients fifteen dollars per endpoint, but it's anywhere between seven to fifteen dollars depending on what product we need. Pricing is really in line with what the current market is at.

I don't really have anything negative to say about Huntress Managed EDR or working with them or using their software. I have no feedback to provide there. That's all being taken care of by Huntress Managed EDR. One of my engineers has had experience with their support, but I don't recall what that was specifically. My overall rating for this product is ten out of ten.

My main use case for Huntress Managed EDR is securing our digital estate and providing that same level of security to our customer base. A specific example of how I use Huntress for that purpose is that I leverage the SOC's expertise to analyze events and signals and rely on their advice and guidance on how to proceed with threats in an ever-evolving landscape.

The best features Huntress Managed EDR offers include noise suppression, so they keep their alerts to the absolute minimum. When that alert comes through, I know it is important, whereas other SOCs seem to churn out alerts constantly.

The noise suppression has kept me focused on real issues, so I do not suffer from any alert fatigue with Huntress Managed EDR because when something comes from them, I know it is going to be real and it is going to be something I need to address.

Huntress Managed EDR has positively impacted my organization by reducing effort from the service desk, which no longer has to try and unpick and unravel things that they are probably not best trained for. We are not security analysts; we are support people, and being able to have a helpful group of security analysts on hand provides assurance, saves time, and helps uplift our customers and increase security.

Time saved is definitely one specific outcome I have noticed. While other SOCs churn out maybe ten, fifteen, or twenty alerts a month, I get maybe one alert from Huntress Managed EDR, and that is due to the human element of the investigation, not just forwarding on events from its service but actually having intelligence behind it offered by their human analysis team.

To improve Huntress Managed EDR, I would probably ask for more integrations with other antivirus solutions. They have recently done integration with SentinelOne and have a deep integration with Defender for Endpoint, but offering that integration into the other market leaders in antivirus would increase the product scope.

I have been using Huntress Managed EDR for about eighteen months.

Huntress Managed EDR is very stable.

Huntress Managed EDR's scalability has no issues. It seems very elastic in its approach, and anything I have thrown at it has not caused any issues or disruption. It is very easy to scale.

The customer support for Huntress Managed EDR is superb, being very responsive, very understanding, and very patient.

Positive

I did not previously use a different solution, but I have used other SOCs which came with clients, so I have an understanding of what the other solutions provide.

The product itself is extremely easy to use and to onboard compared with its competitors. There are no additional servers that I require to spin up, and no additional licensing that is required. I can go from zero to hero in a very short space of time.

Using Huntress Managed EDR has not reduced the need for expensive security tools, but it has complemented the tooling that we have. While I still have my security stack in place, I now have dedicated security analysts who are able to navigate that territory and use it effectively.

I do not have any metrics I could share that would help on the return on investment question, but there is definitely a time saving. Before, I would have to try and work through security events myself when I am not a security analyst. Now having a SOC to lean on in these events who is going to give me clear, concise answers is a significant time saver.

I was not involved in the pricing discussions.

Before choosing Huntress Managed EDR, I evaluated quite a few options. Blackpoint springs to mind, but this was some time ago.

I have nothing negative to say about my main use case or how my team interacts with Huntress Managed EDR because Huntress Managed EDR is superb. All our interactions with them from account management to support to their product integration are all excellent.

I have nothing else to add about the features.

To those looking to use Huntress Managed EDR, my advice is to give it a trial. Look at the dashboards, check out the reports, engage the support team, and see for yourself what it is like.

I have nothing else to add about the needed improvements or any other features I wish Huntress Managed EDR would offer.

After deploying Huntress Managed EDR, I would say it took almost immediate effect to start improving my organization's security because as soon as the telemetry starts flowing towards their organization, I can see the signals being investigated, providing assurance almost overnight that there is now a team looking at these events where before there was none.

I rate Huntress Managed EDR a solid eight. I choose an eight because of the integration I mentioned earlier, where it is definitely going to benefit from some more integration with other antivirus product vendors, and also because there is always going to be room to improve.

We're a managed service provider, so we resell Huntress Managed EDR to our customers. We use the EDR and the MDR products, which provide endpoint and 365 protection.

Huntress Managed EDR is remarkably user-friendly. It excels at identifying threats and provides transparent, actionable information about the following steps to take when a threat is detected.

We use Huntress in both the SMB and enterprise markets. I don't differentiate between them, as it works great for both.

We saw the benefits of Huntress Managed EDR immediately.

The Huntress team's consistent monitoring is excellent for triaging and managing alerts, which benefits our workloads. They are also a great team to work with.

Huntress's ability to automatically remediate low-severity threats helps reduce our workload.

The way Huntress's SOC team collaborates with us is significantly better than other solutions.

There are a few key aspects of Huntress that we appreciate. What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust. Their security team is excellent; they proactively contacted vulnerable partners during the Exchange vulnerability a couple of years ago, urging them to apply fixes. They also adapt to customer needs, continuously developing new products and features, such as their upcoming SIEM product, and expanding upon their existing platform. Ultimately, while their software and product are great, what we value most is their company culture - they are incredibly easy to work with.

Huntress has a cyber education platform, but it lacks all the languages we need. Since we support customers in different countries, expanding the language options for their training would be beneficial.

I have been using Huntress Managed EDR for approximately four to five years.

Huntress Managed EDR is stable. We have not experienced any issues with lagging, crashing, or downtime.

We have never encountered any issues with Huntress being scalable.

Our team on the security side has contacted Huntress support, and they have been pleased.

Positive

We used SentinelOne before switching to Huntress. The main reasons for switching were the lower cost and that Huntress is fully managed.

The initial setup of Huntress Managed EDR was easy.

The deployment typically requires only one person.

Huntress has a favourable pricing structure, and I appreciate the cost-effectiveness compared to previous solutions.

I rate Huntress Managed EDR a ten out of ten.

We use other security products in conjunction with Huntress Managed EDR.

Occasional maintenance is required for agents that lose connection and to manage unidentified threats.

Huntress is one of our favourite products. It's easy to deploy for new users; they simply push out the agent. The ability to filter low-severity threats and automate their remediation can save valuable time.