Google Cloud Identity Reviews

I am a solution architect and this is one of the products that I work with.

It is used for access control, where our customers want fine-grained access control of cloud resources. It gives you total visibility for managing cloud-based resources.

The most valuable features that I have used are the unified identity access application and endpoint management.

Pricing is something that can be improved. Right now, Microsoft is doing very well in the cloud and Google has to be more competitive. Customers are always interested in the price.

The interface could be improved by simplifying it further. It is better than the Microsoft nested interface, but not as easy to use as Oracle.

It may be helpful to have a feature that can back up and export all of the roles, groups, and permissions so that it can be saved elsewhere and re-imported later. I don't think that it is required for a cloud-based solution, but it may be helpful for some customers or administrators.

Easing the migration from another cloud provider, such as Microsoft, would be helpful for some customers. There should be a complete suite that is offered so that migration can be done easily.

I have been using Google Cloud Identity for close to one year.

I have heard nothing from my customers with respect to stability. It seems that since it was implemented, everything has been working well.

There are close to 10,000 users for this solution.

Technical support from Google is good. I received a very quick and good response.

If I compare it to the Microsoft technical support, Google is far better.

Prior to this solution, our customer was using a Microsoft solution that was on-premises. They had control of their groups, Microsoft IDs, and Windows IDs.

The Cloud Identity is well advanced in terms of features, applications, and the components that it is offering. Some of the distributions were impossible using an on-premises solution, mainly because of the integration of third-party applications. Simply, there are fewer options when using an on-premises deployment. This is why our customer decided to switch.

I would not say that the setup was simple or complex. Rather, it was of medium complexity. It is, however, far better when compared to the other cloud providers.

The configuration involves setting up the roles and figuring out which roles to assign to which users. It is not difficult and very quick.

I implement this solution for my customers. I referred to a handbook that I found on the Google support site, and it was very helpful. I also received help from Google support.

Licensing fees are on a yearly basis.

Our customer has two or three cloud providers and they compared pricing and features.

The suitability of this solution depends on customer requirements. You have to consider the features that they will need. My feeling is that eventually, Google will come up with more applications and be more competitive in the future.

This is a good product for small, medium, or enterprise-sized customers who want to go forward with a cost-effective solution.

I would rate this solution an eight out of ten.

The main control page and the ability to manage all our users from a web-based portal are the most valuable aspects of the solution. That's particularly useful because we're a heterogeneous network.

The solution needs to better integrate with Mac's OS.

The solution should offer a bit more automation.

We primarily use the solution to allow for a single sign-on.

The stability of the solution seems to be fine, with most of the outstanding stability problems now solved.

Scalability has been fine. We can easily scale up or down as we need to. We're at our maximum usage right now so we don't plan to increase it.

Google's technical support has been good. They're courteous, professional and quick. They don't know all the answers, however, so at times it may take a while to get a result.

We did use a different solution, but I don't recall the name. We switched because the whole of our company structure went from Microsoft to Google.

The initial setup was quite complex, mostly because we have 32,000 users worldwide. Deployment took us about two years.

We used consultants to assist with the implementation.

We probably spend about $50,000 a year on licensing.

We mainly evaluated Microsoft Office before ultimately moving to Google.

I've been using the solution for five years.

I'd suggest others to use it but caution them that it does take a while. However, it's worth it if they just bear with it.

I'd rate the solution seven out of ten.