The use case is to keep all the files that your device can't handle. It can go up to two terabytes.
Sales Director at CLoud3 Solutions Pte Ltd
Offers convenience, connects with all devices that you own, and is easy to set up
Pros and Cons
- "It offers convenience. It can connect with all devices that you own."
- "They can do the scanning of viruses, and they can also do malware detection when they do the synchronization."
What is our primary use case?
What is most valuable?
It offers convenience. It can connect with all devices that you own.
What needs improvement?
They can do the scanning of viruses, and they can also do malware detection when they do the synchronization.
For how long have I used the solution?
I have been using this solution for a few years.
Buyer's Guide
Dropbox Business - Enterprise
July 2025

Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
863,776 professionals have used our research since 2012.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. We have around 30 users.
How are customer service and support?
I haven't contacted their technical support.
Which solution did I use previously and why did I switch?
I didn't use any other solution previously.
How was the initial setup?
Its initial setup is very straightforward.
What's my experience with pricing, setup cost, and licensing?
We pay for the license yearly.
What other advice do I have?
I would recommend this solution to others. I would rate Dropbox a nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Director at Systems Services
Scalable, easy to use, but expensive
Pros and Cons
- "The solution is easy to use."
What is our primary use case?
Dropbox is a cloud platform for storing data.
What is most valuable?
The solution is easy to use.
For how long have I used the solution?
I have been selling this solution for a few years.
What do I think about the scalability of the solution?
The solution is scalable.
We have approximately 15 customers using this solution.
Which solution did I use previously and why did I switch?
We provide many solutions similar to Dropbox, such as OneDrive and SharePoint.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
What other advice do I have?
I would recommend this solution but it depends on their use case. There could be another solution that fits their use case better.
I rate Dropbox a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
Buyer's Guide
Dropbox Business - Enterprise
July 2025

Learn what your peers think about Dropbox Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
863,776 professionals have used our research since 2012.
PMO at a consultancy with 10,001+ employees
Accessible, easy to use, but standard storage could increase
Pros and Cons
- "The most valuable features I have found to be accessibility and ease of use."
- "The solution could improve by being more secure and having more storage."
What is our primary use case?
I am using Dropbox to store photos and documents to share with other colleagues, clients, or my family.
What is most valuable?
The most valuable features I have found to be accessibility and ease of use.
What needs improvement?
The solution could improve by being more secure and having more storage.
For how long have I used the solution?
I have been using Dropbox for approximately 10 years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Dropbox is scalable.
What other advice do I have?
There are a lot of people who are working in organizations or educational institutions that do not provide a lot of storage or a place to store files, this is a very useful option.
I rate Dropbox a six out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director of Client Strategies at a marketing services firm with 11-50 employees
Reliable, scales well, and the fees are subscription-based
Pros and Cons
- "Reliability is the most valuable feature."
- "It could be more secure."
What is our primary use case?
I use Dropbox for sharing files.
What is most valuable?
Reliability is the most valuable feature.
What needs improvement?
It could be more secure.
For how long have I used the solution?
I have been using Dropbox for a few years, but I don't use it consistently.
We are using the latest version.
What do I think about the stability of the solution?
I don't have any issues with the stability of Dropbox.
What do I think about the scalability of the solution?
Dropbox is a scalable product. We are a small company, and we only have a couple of users who are using Dropbox.
How are customer service and technical support?
I have not contacted technical support.
Which solution did I use previously and why did I switch?
We are also using Google Drive.
How was the initial setup?
It's a cloud-based solution, so there is no installation required.
What's my experience with pricing, setup cost, and licensing?
We pay a monthly subscription fee.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate Dropbox an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
B2B Product Management at a comms service provider with 201-500 employees
Stable and reliable with the option to work on a free version
Pros and Cons
- "The scalability is great for us."
- "The product could always offer more storage."
What is our primary use case?
The solution is primarily used for storing and sharing documents.
What is most valuable?
The solution has worked very well over the years. It's reliable.
We find the product to be stable.
The scalability is great for us.
The product has the option for a free version.
What needs improvement?
The product could always offer more storage.
For how long have I used the solution?
I've been using the solution for several years at this point. I can't speak to the exact amount of time. It's been a long while.
Which solution did I use previously and why did I switch?
I also have experience with Google Drive.
Previously, I likely used a Microsoft product, however, I'm working more with cloud-based options.
How was the initial setup?
It's a cloud-based solution. Therefore, there is no installation process.
What's my experience with pricing, setup cost, and licensing?
I'm using the basic version of the solution. It's free to use.
What other advice do I have?
I use the product for personal use for the most part.
As a cloud-based solution, I'm always using the latest version. It's automatically updated for the users.
I'd rate the solution at a nine out of ten. For our purposes, we've been very happy with its overall capabilities.
I would recommend the product to other users and companies.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Project Manager, Senior Java Developer at a financial services firm with 1,001-5,000 employees
Simplicity is key - sharing files with others and accessibility from anywhere
Pros and Cons
- "Simple to share files with others."
- "It's an expensive solution."
What is our primary use case?
This solution is for my personal use and the primary use case is for storing files.
What is most valuable?
I like the ability to share with others who have Dropbox accounts and the fact that it's accessible from anywhere. Overall, it's a very good software.
What needs improvement?
The drawback to this product is the cost. When you use other solutions such as Google Drive or Microsoft, their office suite is accessible and integrated with other things. Dropbox is just a files product. If Dropbox wants to compete, they should be offering it at a reasonable price given that the product is only a file storage solution.
For how long have I used the solution?
I've been using this solution for a couple of years.
Which solution did I use previously and why did I switch?
I used Google Drive for a long time. I switched to Dropbox at a time when Google still used labels to organize structure and it was quite annoying to create a folder structure in Google Drive. I switched to Dropbox because it was easier to use.
What's my experience with pricing, setup cost, and licensing?
I've stopped paying Dropbox because I'm spending more time on Microsoft these days.
What other advice do I have?
This is a great solution, it's just too expensive. Microsoft has better deals with the Windows 365 suite and with a Visual Studio subscription you get additional space. You can bundle together several products from Microsoft. OneDrive is normally free and offers more or less the same features as Dropbox just not as nice. If it's just a matter of sharing something, I would recommend Dropbox. If there's a need for computer backup or photograph backup, then I would strongly recommend something else because the cost is prohibitive on Dropbox.
I rate the solution a nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Security consultant at a computer software company with 1,001-5,000 employees
Best solution in terms of space, file sharing, and live editing
Pros and Cons
- "It is the best solution in terms of space, file sharing, and live editing. I can share and edit files with multiple users."
- "They can provide more storage. Data is something that everybody is after. Any organization that has the requirement of data for any type of analysis will definitely need increased storage."
What is our primary use case?
I use it to sort out the space limitation for emails and real-time file sharing and editing.
What is most valuable?
It is the best solution in terms of space, file sharing, and live editing. I can share and edit files with multiple users.
What needs improvement?
They can provide more storage. Data is something that everybody is after. Any organization that has the requirement of data for any type of analysis will definitely need increased storage.
For how long have I used the solution?
I have been using it since I started working.
What do I think about the scalability of the solution?
Almost everyone in our organization is using this solution.
How are customer service and technical support?
I have never contacted their technical support.
How was the initial setup?
It is a cloud-based solution, but there is a desktop version as well that you can install on your local machine to increase the upload and download speed.
What other advice do I have?
I would recommend this solution. Even if I don't recommend it, people know it very well. It is a famous brand and a famous product.
I would rate Dropbox a 10 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner at Richard Duggan Pty Ltd
Cloud based, stable, and scalable, but it needs to include more storage
Pros and Cons
- "The performance is good."
- "I would like to see more storage included and more lessons on how to optimize it."
What is our primary use case?
I use this solution for sharing files with other people.
What is most valuable?
The performance is good.
I am satisfied with the storage of this solution, but I would like to see more.
What needs improvement?
I would like to see more storage included and more lessons on how to optimize it.
For how long have I used the solution?
I have been using Dropbox for 10 years.
It's a cloud solution, so I am always using the latest version.
What do I think about the stability of the solution?
I don't have any issues with the stability of Dropbox.
What do I think about the scalability of the solution?
It's a scalable solution.
We have anywhere from one to fifty users in our organization who use this solution.
How are customer service and technical support?
I have never contacted technical support.
Which solution did I use previously and why did I switch?
I am also using Google Cloud. I have been using it for approximately three years.
How was the initial setup?
Because it is a cloud-based solution, there is no installation required.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate Dropbox a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
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Updated: July 2025
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